I updated the review to reflect the very nice letter apologizing for the mistep. They didn't offer…read morean excuse, just an apology and I respect that - I hate people who make excuses.

They have been wonderful caregivers for our mom in Yakima,, WA. Mia is mom's regular caregiver and…read moreis exceptional and provides wonderful care and completes tasks as asked. Her temperament and personality works very well with mom. She is very kind and compassionate too. Ramona, the caregiver manager is exceptional as well. She is very caring and right on top of things and a wonderful communicator. The staff that fill in for Mia on her days off are great too. Visiting Angel's have been a great company to work with. Knowing our mom is in good hands for her care makes a world of difference and is a big stress reliever for us. Thank Visiting Angel's for your wonderful care to our mom.

A friend/neighbor recommended Comfort Keepers, we had EXCELLENT care in San Jose and I wished to do…read morethe same here. Our neighbor described Comfort Keepers as the best. She was right. Our very first visit by Samantha was like she had always known Ethel, who suffered a stroke and went from IQ north of 160 to south of 70 in a month of hospital. While she is very frustrated in having always known so much, now is unable to use ordinary nouns and has severe balance issues. My guess is that no matter what issues we might have had, they have the talent to address it. Having met MANY caregivers, I am certain these folks are the best in South King or North Pierce. I will write a longer recommendation letter for Comfort Keepers to use.

my brother is currently admitted at their facility, so far he's been doing well with therapy, the…read morestaff are doing a good job! Zee is one of the best therapist in there!

My husband was a recent patient at Rainier Rehab for a hip fracture…read more We had problems from the beginning getting the staff to move him safely, feed him a diabetic diet, administer his medications and weigh him at the proper time. Most of the staff were very accommodating. However, because the doctor and nurse practitioner were unwilling to adjust his medication when he needed it, my husband has been hospitalized for a week. He developed huge water blisters and sores on his legs as a result of their negligence. At one time, he was left on the toilet for so long and the nurse did not respond to the call light, so he had to get up himself. There was constant urine on the bathroom floor because the equipment was old and inadequate. Many times there was noone in the halls or at the nurses station through the day. Wait times for a response to a call button many times exceeded an hour. It is only pure luck that he did not fall again undertheir poor care. The facility is old and outdated. The phone didn't work properly due to being old and dropped so many times. I had to bring in many things from home because they provided a bed and old nightstand period. We chose this place because we were told it was a 5 star facility with a doctor and nurse practitioner 7days a week. There was no doctor or nurse practitioner on site on the weekends. Be very careful if you place a loved one here. The staff is friendly and seem caring, but when you need real medical help, the doctor and nurse practitioner make the decisions. In my husband's case, their negligence caused him a week in the hospital.

My mother has been living at Pacific Northwest Home Care since November 2023. She has Alzheimer's…read moreand Aphasia and requires full nursing care. Elena and her staff have taken excellent care of her from day one. It is clear that Elena and the staff care a great deal about the residents they care for and do an excellent job. What appealed to me from the fist step I took in the home is how clean, orderly, spacious and pleasant it is. I knew that my mom would like it. She is looking much healthier and happier since she has been there. I come by for quick visits and have also brought my brother and sister and their families for visits and each time we feel welcome. A Nurse Practitioner visits monthly and he and Elena are open to discussing my mom's health needs and taking a team approach to dealing with them. Elena makes excellent suggestions - and follows up on them. They also have a hair stylist visit and provide nail care. All of this means a great deal to me. My prayers were answered when I found this amazing place for my mom to live and be cared for.

Wow and Wow! Moving my mom and then my dad (45 days later) into Pacific Northwest Home Care has…read morebeen the best decision. I asked my mom what to write and she said "superb care!." Elena is amazing, genuinely caring and engaged in providing respectful and effective home care to our elders. She has hired incredible staff. Every time I visit they are moving around either spending time with the residents, providing care or cleaning. The care providers seem happy which means to me that they are being treated well and supported. My mom and dad get a better ratio of care providers compared to a skilled nursing facility and it is more cost effective and feels like they are home. I researched adult family homes and the five star ratings here are justified. Elena's communication is fabulous. She had a team of great care providers. She and her team treat my parents with the respect they deserve having survived 80 years of age and 57 years of marriage. Elena is very open to individual needs and preferences. My mom gets a personal bed bath every day and has not looked better in the past few years. My sister and I are so relieved and grateful. We are always welcomed into the house and Elena has been responsive to all communications. A++++++++.

They are well caring staff with lot of wonderful people around to help…read more I had my grandmother put in short term rehabilitation, which went great and i want to thank the staff.

Do not place your love ones at Judson Park skilled nursing. I was a patient for one week where I…read moreendured cardiac arrest and was rushed to Valley Medical hospital because of the neglect I received at Judson Park. Judson Park almost killed me. The staff is poorly trained, language is a problem. my Heart shaped healing stone was stolen, medication, food was confused regularly. bugs were crawling on the ceiling above my bed. Male staff member came at night asking for jewelry. I was very afraid at night . Judson Park needs to be investigated and closed. They will kill someone, or cause a early death. PLEASE DO NOT PLACE YOUR LOVE ONES AT JUDSON PARK SKILLED NURSING!!!!!

I would just like this place to get their stuff together. My dad fell out his bed because no one…read moreanswered his call button. His catheter was full. While I was there I noticed his call button go unanswered so I brought it to their attention. While I was there - they were fine - as soon as I left they started ignoring again. Things are just in such disrepair that he needs to call for assistance. The remote on his bed doesn't work. The toilet seat slides off the bowl... then there are the two screaming men across the hall. It's terrifying for anyone to listen to that. I just want them to fix their things, and answer The call buttons. I know patients abuse it, but in this case he got hurt because of the neglect.

I worked here and let me just say, the majority of the employees DO NOT CARE ABOUT THE RESIDENTS!…read morePlease do not send your loved ones here. They constantly ignore the call button and blatantly ignore the residents. They're on their phones constantly and have such an attitude! It was so heartbreaking when I overheard one of the nurses tell a plus sized patient that she is disgusting because of her size. On top of that she refused to help her get dressed because she could "do it herself". She had then apologized but only because I had informed one of the managers. It's sad to see almost all the residents being treated like they're animals. Tell me, would you feel comfortable seeing so many residents being yelled at and talked about as if they're not in the room? As if they aren't a human being? They place has now changed ceos or top managers I'm not sure, and I can tell they want the place to change for the better but like I have stated before, the nurses there do not care about the residents. I tried my best to help residents in any way I could even though it wasn't my job. Most of the residents would not receive their correct food which was such a big issue because of food allergies and difficulties with solid food. There has been many times where patients wouldn't get their food at all! And the nurses would refuse to get them what they asked or get their correct food. There needs to be more activities for residents who cannot attend in person groups! It's sad when I would walk by rooms and patients would be staring out the window because they were tired of watching tv all day. I can tell the activity department only liked the residents who were able to attend the group in person. There is so many residents who would complain to me about not being included! Lastly, I advise if you do send your loved ones here to keep in contact with them to find out what goes on. There has been so many times where staff just like to do whatever they want when visitors aren't around.

Caretaker and Friend…read more Serah Kariuki has been taking care of my husband for the past 8 months. Serah is a happy, generous caretaker who handles the routine faithfully and the unexpected with grace. My husband's symptoms and needs have been quite variable. Serah continually changes up the routine to accommodate the new. She serves as a friend and companion. I can't imagine better.

These people are awesome! I called, talked with the owner, Scott. He was very knowledgeable, kind…read moreand supportive. I had to urgently get my brother help at home. Scott walked me through the process, answered all my crazy questions and got a caregiver setup right away. My brother thinks the world of Daniel, his main caregiver. My brother is stubborn and super independent, but Daniel has the super power to help my brother without being too much or too little. Everyone has been great. Totally endorse them to help you or your loved ones. I especially think they are great as we have had to change to 24 hr care and these wonderful people came to the rescue. We now have a couple more caregivers to cover the overnight care and I couldn't be happier.

The minute I stepped into Garden Terrace Rehab I had really good vibes. Decorated nicely. Food isnt…read moretoo bad, better than hospital food. All the staff are wonderful. Positive attitudes. They don't make you feel like you're bothering them when you need something. No matter what you are having them do. Cleaning you up, getting ice water, or just opening the blinds. There is 1 nurse on the night shift which is very grouchy and rude. She gets off at 10:30pm and i called to be changed and she said "Your couldn't wait for 10 minutes to push your button. Excuse me if I dont know your schedule and I can't control my bowels. Maybe she shouldn't be taking care of elderly patients.

I spent 12 days here recently. It was clean, the room was good and the food wasn't bad. The staff…read morewas responsive during the day. The night staff was inconsistent. Caregivers Melinda, Kara and Nurse Stella were great. I expected that as a health service provider, it would be perfume free. However an unusual number of them wore perfume, some very strong. I am allergic to most perfume, so discussed it with the supervisor. She apparently thought I was the only person who was reactive and did nothing. A couple of days later, I smelled her wearing perfume. I was also disappointed there was no decaff coffee. I can't be the only one with high blood pressure. It seems that a healthcare facility should always have decaff for patients.