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    Home Instead

    4.1 (9 reviews)
    Open Open 24 hours

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    1 year ago

    They really care about their clients and their employees! Everyone in the office is professional and friendly

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    1 year ago

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    Scott M.

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    2 years ago

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    Scott M.

    Thank you, JoAnn!

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    1 year ago

    Home Instead Federal Way has an amazing office staff and caregivers! They truly care about providing excellent service to all their client!

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    1 year ago

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    3 years ago

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    Scott M.

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    5 years ago

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    6 years ago

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    Avalon Care Center - Federal Way

    Avalon Care Center - Federal Way

    1.7(24 reviews)
    0.2 mi

    My husband was at Avalon for almost twelve months. He had a transplant and needed to stay at Avalon…read morefor his recovery. I will say that all of the staff were very supportive and attentive to his needs. Every staff member was so good with my husband. The quality of care he received was very professional and caring. My husband was very appreciative to the staff. He never experienced any problems with staff. Nursing staff and aids were great. Physical and occupational therapists spent a lot of time with him encouraging him and they were very patient and pleased with his progress. The facility was always clean. My husband could be difficult sometimes and with the encouragement he became more confident and willing to work hard. Thank you to all of the staff. They were so pleasant and supportive to not only my husband but to me as well. Now mind you my husband had spent time at two other facilities and I can honestly say one of them I had to have him moved out of it. It was filthy and the staff just left him laying in his bed everyday. Avalon encouraged him and I cannot thank all of the staff. I never had any problems with anyone nor anything. Now the food was ok, not too bad but could improve a little bit. If my husband ever had to go to another sniff it will definitely be Avalon. Thank you to everyone that helped my husband with his recovery.

    The worst care center. They will not take your calls to check in with your parent. Trying to get in…read moretouch with my mom and everything goes to a queue that no one answers. At least I have phone records for proof. Ridiculous.

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    Avalon Care Center - Federal Way
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    Comfort Keepers

    Comfort Keepers

    5.0(1 review)
    0.1 mi

    A friend/neighbor recommended Comfort Keepers, we had EXCELLENT care in San Jose and I wished to do…read morethe same here. Our neighbor described Comfort Keepers as the best. She was right. Our very first visit by Samantha was like she had always known Ethel, who suffered a stroke and went from IQ north of 160 to south of 70 in a month of hospital. While she is very frustrated in having always known so much, now is unable to use ordinary nouns and has severe balance issues. My guess is that no matter what issues we might have had, they have the talent to address it. Having met MANY caregivers, I am certain these folks are the best in South King or North Pierce. I will write a longer recommendation letter for Comfort Keepers to use.

    From the owner: Comfort Keepers Home Care provides custom senior care to elderly and seniors to Federal Way, WA and…read morethe surrounding areas. We are passionate about supporting the senior care assistance needs of our clients and their families by providing quality in home care and services. Comfort Keepers offers many in home care services such as Alzheimer'Äôs and dementia care, respite care, end of life care, geriatric care, transitioning care, and many other forms of in home senior care services. We believe that home remains the safest place for you or your loved one. For this reason, we feel fortunate to be able to provide care that can keep people at home through personalized care and support.

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    Comfort Keepers - Our office staff at the Federal Way office!

    Our office staff at the Federal Way office!

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    Angels of America Home Care - Extending our compassionate hands to yours.

    Angels of America Home Care

    5.0(1 review)
    1.6 mi

    For about a year now, I have used Angels of America Home Care for my elderly mother. I went to…read moreEurope for two weeks last spring and left her in their care. They did a wonderful job of meeting all of her needs while I was gone, and also had consistent communication so that I know she was doing well.. When I returned, I have used their services one day a week while taking care of errands and appointments. I have also used them for an occasional night out, and for 3-4 day respite periods. I never worry when they are on the job. The care giver that comes to my home is so reliable, capable and responsible. She takes care of changing the bed, fixing meals, laundry, house cleaning, even walking the dog. If there is ever a problem, that worker has the rest of the Angels of America team she can call upon. Not only do they do a wonderful job taking care of me, my mother, and Charlie the dog, they also are like extended family. They were part of the celebration of my mother's 102nd birthday, they were ready to help when my brother died, and every member of the team takes an interest in how my mother is doing. So different from the previous big agency that I used whose main (and only?) interest was the bottom line. I am so glad that I found Angels of America Home Care. They are the right support that I need in this job of caring for my mother.

    From the owner: At Angels of America, our business is personal. We want to extend our hand out into the community…read moreand help others. Our goal is to help people stay in their homes with dignity and respect for as long as possible. A few of the things we offer are: Daily Personal Care *​Homemaking *Companionship *​Transportation *Post-hospitalization Care & Support *Respite Care *And so much more...up to 24 hours of continuous care.

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    SYNERGY HomeCare

    SYNERGY HomeCare

    3.0(4 reviews)
    0.3 mi

    I hired this service to care for my aunt. At least once or twice a week, no caregiver showed up but…read moreI was still billed. When they did come, they were very often late and left early but I was still billed for 6 hours when they were only there 2 or three. This wasn't just a few times. It was every single week. The over billing, lies, and outright fraud was outrageous, but the most unforgivable part was that my aunt did not receive the care she needed. I had no way to monitor them in a daily basis. Truly a horrible company.

    We were introduced to the agency by a friend that used their service in the past. We set up the…read moremeeting with them and a couple other different agencies to make sure we do our due diligence and can compare what these agencies can offer us. We were extremely impressed with how quickly we received response from Synergy to set up appointment and their availability to start service right away compare to other agencies. We found their price is very competitive and they have different programs that suit our needs. Lisa, our care manager, who did our assessment is very thorough, professional, and really accommodative to our mom's need. We started service about 6 mos ago with a 3 times visit per week 4 hrs a visit. Mom currently need someone around the clock with her, and Synergy is always there along the way to help her maintain a good quality of life where she wants to be, her home. I can't thank Lisa and Synergy enough for making sure we have compassionate caregivers who is properly trained and takes good care of our mom.

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    SYNERGY HomeCare
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    Home Instead - homehealthcare - Updated May 2026

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