I've never had so many troubles with an optometrist in my life. Dr. Kincaid is nice enough but it…read moreseems like the place is just run poorly. Received the wrong prescription multiple times and wasn't notified when contacts arrived. If you value your time, look elsewhere. Further details below: 1. During my exam, 3 separate employees shined a very bright light in my eyes multiple times. Left with a migraine. In my experience, this happens only once an exam instead of 5 times. 2. My first pair of contacts I received was completely wrong. Maybe from the multiple people giving me an exam? 3. I was never notified that my contacts had arrived. I called almost a month after my exam and they replied that they had just come in this morning. What a crazy (truly unbelievable) coincidence. 4. Had to come back in for a whole new eye exam. 5. Finally got the right contacts, after months. 6. Asked for my prescription to get glasses at a third party and you guessed it...that prescription was wrong. 7. When I asked for the correct glasses prescription, I was told to come in for another exam. That would be 3 exams in 3 months just to get some contacts and glasses.

I went to Dr Kincaid. She prescribed an eye drops for an eye condition I have. She said I would be…read morecontacted about the prescription being filled. I was never contacted. I called the office and told them about the situation and they told me they would get back to me. However that did not happen. I called again and left two messages. I did not hear anything back. I walked in to try to get the situation resolved. I left a message and was told that I would receive a call back that day. I did not hear anything. I canceled my appointment for a recheck. I would rather go to any other eye doctor in the world. DONE!

I highly recommend Dr. Najjar and his team. If you're looking for an eye doctor, please give this…read moreoffice a try. My family and I have been patients for almost 13 years, and the experience has consistently been outstanding. Dr. Najjar is incredibly knowledgeable, patient, and thorough. He takes the time to answer every question so you never feel rushed or like just another number. He and Tania make a wonderful team--kind, welcoming, and always professional. They create a friendly atmosphere and truly do their best to accommodate any situation or urgency that comes up (and we've had plenty over the years!). I couldn't recommend them more.

I did a "drop in" strictly because of location. What a wonderful, professional service provider I…read morediscovered by accident. Dr. Najjar delivered some hard news to me in a caring, education based manner. He spoke in clear, easily understood terms backed up by pictures where I could see (pun intended) my problem and the solution. He is obviously well prepared and committed to excellence. Not surprisedly, he is supported by a professional staff. Highly recommended -- worth a lot longer drive than I had to make!

I have been a patient of this practice for years... In Jan when my insurance changed, I called…read morethem and CONFIRMED that they accept my new insurance. When they confirmed that they did, I booked an appointment for me and my wife. I waited six weeks for this appointment. On the day prior to the appointment I received a call informing me that they do not accept my insurance. To add insult to injury, they had the nerve to ask if I was willing to pay out of pocket for the exams. No thank you, that is why I have vision insurance. I will never return to this practice regardless of insurance based on this incompetence.

I love this place! We had to come for an immediate visit on Saturday for my daughter and they were…read moreso kind to seeing us asap before they closed. Kids are not the easiest when you need to poke around their eye pretty scary for them. She was kind patient and quick and found a way to appeal to my daughters interest. The dr snd front desk are amazing with kids of all ages. You should check them out for all your eye needs!!!

The entire team at advanced eye care center are incredibly friendly and helpful. Always a great…read moreexperience from the testing, to the exam and frame selection.

The doctor is great! However, do not buy your glasses from here. I have to agree with Jennifer…read moreMc's review above. The "manager" is rude and very aggressive. After my exam with the doctor, I needed some reading glasses. The manager made me feel that it was an inconvenience for him to help me. I was ready to purchase the glasses on the spot. First red sign, but I chalked it up to him having a bad day. A few weeks later, my wife picked up the glasses that she ordered and the glasses were not fitting correctly. The right side keep sliding down her face and was sitting lower. She went for a few adjustments and it still didn't fit right. After looking at the glasses, I can tell that the right side leg was wiggling a lot more than the left side. Of course, it's made to wriggle some, but not the way it is at the moment. Something was not right. We both wore glasses all of our lives. So this time, I personally took it in cause she didn't want to deal with this manager again. After the lady took it in the back and adjusted it, she brought it back out and was like there you go. Still the same problem, I showed her. Before she can answer, this "manager" guy step in and made a total scene by rising his voice. He said that's how it's supposed to be. If your wife is having issues it's not the leg, it's her face or her ear is lower than the other. In fact, the glasses you have on right now wiggle like this. I pulled off my glasses and it's not wriggling as much as my wife's glasses. We just bought 3 pairs of glasses from here in the past 3 months. The other 2 are not like this. He kept being more aggressive and rising his voice so I just took the glasses with me and walked out. As I was walking to the car I was thinking, could he be right? Let's get a second opinion. I went across the street to Target and went to the Optical store. I explained to the nice lady there that I didn't buy my glasses there, but I need a second opinion. I was told that these glasses are supposed to wiggle this much. I showed her one side was fine and the other moved up and down quite a bit. She agreed. She took a look at it and tighten the screw and it was perfect now. Makes me wonder if the manager at Advanced actually try to adjust it in the back room. I thanked her and told her we will be buying our glasses from here now on. Please DO NOT buy your glasses here. The customer service is awful. There use to be an older lady that was awesome, but I don't think she is there anymore. The new "manager" is awful and not pleasant at all. It's funny, that I am not the only person who has had this experience with him as you can see in the reviews from above. If there is a corporate number, I would call and let them know about the customer experience.

Wow, such wonderful customer service! My teen son really wanted to wear contacts and it's a tricky…read morething to learn at any age. They were kind, patient and encouraging. We went back a few times and they would spend time helping him learn to get them in and out. They worked around his school schedule to make sure he could learn in time for basketball tryouts. It took a few times but he would have given up if not for the wonderful staff at HD eye care!

If I could give zero stars, I would. I went in for a simple adjustment, and they ended up breaking…read moremy frames. Instead of owning up to it, they tried to hide it by just handing them back with the lens out. When I confronted them, they refused to help and actually accused me of lying, suggesting the frame was already broken when I arrived. The lack of integrity and basic customer service here is unbelievable. Avoid this place if you value your glasses.

Love this place. Hey are straight to the point honest and truly want to help. They listen to your…read morelifestyle and create the perfect solution to fit your needs. Their eye glasses are expensive but they have trunk shows too. Ask for when those are and mark them on your calendar. I do love that they send a text message when it it time for your next appointment. And for other reminders. Makes it easy and convenient.

If I could leave zero stars in a review I would. I was referred by my dad who had a good…read moreexperience. The front office was the only saving grace. My old dr of 30years retired and I needed a new place. When I scheduled, and asked if they'd like my records, I was told, "no, we're fine." When I arrived, I felt that I was irritating Dr. Shimonova. When I returned a few weeks later, my glasses were unwearable as the rx was not right. Went back a 2nd time, was told by Dr. Shmonova that "That's what you said you wanted." When they looked at my current glasses, it was found that the 2 scripts were miles apart. She just kept repeating "that's what you wanted." I came back for the remake a few weeks later and they were STILL WRONG! I asked for another Dr. I also brought my medical records with me. Dr. Thompson took time to meet with me and review my records. She made some adjustments. I came back and they were finally correct. It took 3 attempts and almost 3 months to get my glasses. I'm finding someplace new and my dad won't be back either.

I saw Dr. Kruger for an opthalmic issue, and despite not having previously been a patient, he saw…read moreme right away. Each time I have been to the office, I have been seen promptly. The exams were thorough and the followup was very good. I highly recommend.

I don't usually write reviews, but as the 55-year-old son of an 89-year-old mother with dementia, I…read morefeel compelled to speak up after our recent experience. We took my mom in for her scheduled appointment, only to be kept waiting for 45 minutes. Delays happen, I understand that--but what unfolded during that time was completely unacceptable. We were first met with a very unfriendly and dismissive front desk staff. No warmth, no welcome--just attitude. While waiting, I stepped outside to grab a book from the car, and saw one of the assistants--who I had seen earlier at check-in--outside vaping what was clearly a weed pen. She had black and blonde hair, and the smell was unmistakable even from the door. Back inside, I noticed another assistant going through the patient charts, flipping around and not following any clear order. It made me wonder if we had been skipped altogether. The disorganization and lack of professionalism was glaring. Now, I will say--Amy, the young lady who worked us up, was the one bright spot in the entire visit. She was kind, attentive, and seemed to genuinely care. But unfortunately, that's where the positives end. Once we were taken to the room, we could clearly hear staff out in the hallway gossiping--talking badly about the doctors, the management, and even each other. At one point, someone commented that a team member was "missing again, probably outside smoking weed." If that wasn't concerning enough, most of the staff we saw were glued to their phones or chatting loudly instead of focusing on patient care. Dr. Krueger himself was great. But let me be clear: no doctor, no matter how skilled, can make up for a team that behaves like this. It doesn't feel like a place that values patients or takes pride in their work. It certainly doesn't feel family-oriented, which is what vulnerable patients--like my mother--need most. We've already started the process of transferring her care elsewhere. I genuinely feel bad for the doctors here, because it's the unprofessionalism and lack of basic decency from the staff that will drive patients away.

Best in Denver by a mile. (no pun intended) They are so helpful and accommodating. Alex is the best…read moreand Dr. Rogers checks all the boxes. This place is the model of professionalism and care.

Dr. Rogers is easy to work with and gives a thorough exam. The office staff is also wonderful…read more Would highly recommend this business.