Avoid ProTree Services out of Aston, PA (Owner: Jim Piazza) at all cost. We are members/homeowners in a homeowners association where our private property is deeded fee-simple to us A small strip of association property adjoins our property at the entrance to our village. Very large trees were removed from the association property adjoining ours and ProTree proceeded with their reckless, unsupervised project with no regard to property boundaries as I watched in horror. With the wildly swinging, uncontrolled removal of huge, heavy trunk sections, ProTree did massive, irreparable damage to three or four of our mature trees thus destroying our privacy, energy-efficient shade and wind shield, natural beauty and property value. These same huge trunk sections were also permitted to freefall from high up onto our trees thus crushing and snapping many large branches on our trees and gouging up our mulched garden areas. The freefall of these weighty tree sections may have even caused three large holes in our paved community entrance roadway. If not the trees, the holes were the result of the truck's extension pods used to stabilize the hydraulic lift truck with the basket attachment. Other companies always place protective pads under their equipment to prevent this type to pavement damage, The workmen even trespassed onto our property to totally saw off badly damaged limbs from our trees due to their carelessness.
When the business owner was called on the phone (after I called the police), he was clueless as to the property boundary lines and refused to provide any of his liability insurance information. The BBB knows nothing about this company and the PA Attorney General's office apparently has no registered contractor listing for ProTree either. They claim to be licensed, but I have been totally unable to verify that claim. The PA AG's office is currently investigating the parent company's licensing structure for possible violations. Thanks to the assistance of the PA AG's office, I was eventually able to obtain the Certificate of Liability Insurance for the parent company and have filed an insurance claim against them. Neither the company, our HOA nor the management company for our HOA would provide the necessary insurance information, which is required to be on file before work begins for ProTree, voluntarily, upon request.
If you want to hire, in my opinion, an unskilled tree butcher who might leave you up the creek and with major damages and headaches when the job is done, go for ProTree Services in Aston, PA. Otherwise, save yourself major problems and choose an experienced, knowledgeable arborist who is certifiably licensed, registered and insured.
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