I have been coming here for years, but unfortunately, the customer service over the past year has become absolutely awful. I make appointments in advance, only to arrive and be told that they made a mistake and that I have to wait for an hour. This has happened more than once, and it is extremely frustrating and disrespectful of customers' time. On my most recent visit, I came with a friend from China who speaks and understands the language. After I asked another lady to do my eyebrows, I could hear the staff making disrespectful comments and cursing at me. I was shocked and deeply disappointed by their behavior. After being a loyal customer for years, this is not the kind of treatment I expected. Unfortunately, I can no longer recommend this business to anyone. The customer service at Pro Nails is unacceptable. Take your business somewhere else where customers are treated with respect and professionalism. read more

I came in to the shop after another shop did a horrible job on my nails. Tina did an amazing job correcting them ! I will be coming back. read more

Not sanitary, clumsy, and I do not look like I had service just a few days ago!!!!!HORRIBLE read more

Pro Top Nails & Spa - I came in for a pedicure and ended up with a cut that is now infected. - Nail Salons Near Me - Loganville, Georgia

I absolutely loved the ambience, and the staff was very friendly and accommodating. They did a great job on my nails, but toes polishing, not so good. Unfortunately, I did not have my glasses with me to see them clearly.... read more

I was truly a loyal customer of this facility until tonight. I spent well over 100.00 for nails and pedicure during my visit for the photo posted on this review. I called and expressed my disappointment of the metallic peeling in just 2 days after having them done. Fast forward to my appointment tonight to have my nails "redone" only to be told that I'm to pay full price. Once I disagreed, I was offered a 10.00 discount. Again, I disagreed. I refused to give them anymore money and offered to wait for them to contact the police because I felt just that strong about it. I was treated extremely rude by the owner's son. I will never ever recommend this establishment to anyone ever again. read more

Pro Top Nails & Spa - Horrible nail service received. - Nail Salons Near Me - Loganville, Georgia

Most of the technicians aren't even licensed. I found that out later. My nails were lifting from the underside and upon my talking to the technician. She said that I needed to get a full set. I had previously gotten a full set about three weeks ago. Horrible, horrible, horrible experience. Don't go there. read more

This Place should be CLOSED ASAP!!! Horrible service, rushed service, utensils not sanitized, no conversation, nor do they even ask you your thoughts on what they are doing or the finished product... Take your business elsewhere read more

My girl Kim is the best!! She never disappoints. And during these times of having to take precautions I want to thank the team at Pro Top. They are doing an amazing job of sanitizing and social distancing. read more

Pro Top Nails & Spa - Gel nails done by Kim. - Nail Salons Near Me - Loganville, Georgia

Basic salon for basic services . Prices are comparable to others in the area. Not the cleanest building...watched a roach wander across the floor mid-morning while I was getting a set of nails. Techs employ all the proper hygiene techniques but I found some of them to be a little rough and a little rude. When my favorite nail tech left so did I. read more

I came in and showed them a picture of what I wanted which was clear tips with like a pinkish acrylic over... I ended up getting complete clear nails that looked NOTHING like the picture I asked for at all and got charged $50.... I didn't get nail polish or literally anything and he was telling me I got gel when nobody even asked me if I wanted gel. SUPER disappointed and won't be coming back. don't even like the way my nails came out. waste of my hard earned money. read more

Pro Top Nails & Spa - this is what I ASKED for - Nail Salons Near Me - Loganville, Georgia

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This place is just a waste of time and money .. they toke 4 hours and I was bleeding not one but my 3 fingers and they told me that I have to pay and don't come back .. This is disrespectful and I will never ever recommend this shop to anyone and I will never go to that place again That was a really BAD experience read more

I give chances before making reviews. This was my 4th time coming here and every time they try to rush my nails and they turn out ugly. This time I told LANNY or whatever her name is to fix my SNS nails because there was tissue in my nails and smudged after she told me to wash my hands. So she fixed it by putting my nails undet the UV light. Then my nails on my other hand was bumpy. I told her I need her to fix it and she had a attitude. Im paying you to do it RIGHT, how is it my fault that you hate doing nails. girl bye. Oh yeah, she cut deep into my skin since she wanna rush. My skin is sliced. If y'all wanna half booty job, come here I guess. read more

I have been going to this nail shop for 12 years but the past year it has gotten really bad! Service is poor & the staff has become rude. Today I went in at 6:55 pm & they told me they were closed! Door open, lights on & people in the chairs! The time posted on the door & online is 8:00 pm for closing! I simply walked out & went to Bellagio & they took me right in, shop is beautiful & the service is wonderful! Definitely recommend Bellagio! read more

i have a perfect experience every time i go here i travel all the way from smyrna to this salon their gel pedicures are the best in the business! i also would recommend their sns pedicure whichever nail artist you have will make you feel beautiful they listen to what you want and deliver! couldn't recommend these men and women higher my nails stay on well past a month read more

Pro Top Nails & Spa - Nail Salons Near Me - Loganville, Georgia

So I came on a Saturday and i knew they would be busy, but when it came time for my nails to be done the woman RUSHED IT! She was SUPER rough and cut my cuticle and didn't clean it; kept painting. Until i asked her if she could. I used to come here but there's a new nail salon up the road called Asie Nail Salon, I LOVE THEM! read more

Pro Top Nails & Spa - Nail Salons Near Me - Loganville, Georgia

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I did a walk in very late late in the day and Rose was able to take me. She was very nice, didn't rush or make me feel rushed. The color I picked was a bit light so she did 3 layers of coat for me (typically they do 2) and asked if I wanted a 4th layer because it was late so she couldn't see the color really well. To me, it was fine. I appreciate her taking me so late and making sure I was happy with my pedicure :) read more

Pro Top Nails & Spa - Gel pedicure - Nail Salons Near Me - Loganville, Georgia

Poor polish choices and probably one of the worst pedicures I've gotten in a long time. She painted all over my foot, didn't do some of the things that were described on the sheet they show you, and spent half the time talking on her phone. I will not go here again. read more

Pro Top Nails & Spa - Uneven polish and a small sampling of what's all over my toes. It looks like a child painted them. - Nail Salons Near Me - Loganville, Georgia

Best nail shop by me. With reasonable prices. Go to any of these technicians & you will be satisfied: Tina, Carl, or Jenny oh & the owner Sam of course. I only ever get a mani & a pedi. Today I just got SNS nails with tips & I just can't get enough so I had to tell someone lol. read more

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Scheduled an appointment to get SNS and color change with Ann (table 5). She did the design and color that I wanted and to my disappointment immediately when I got home the design began to peel. I went back early the next morning and all of a sudden she did not understand English and instead of taking ownership for the mishap she made excuses. The manager instructed her on what to do after she refused to do my nails as I originally paid. ( $70 and a tip) She put a lighter pink with gel polish and then wanted to add yellow and black design. I told her I just want what I paid for and she finally got up angrily and said someone else's going to do them. I walked out with half done nails. No shine and polish all over my cuticles. The manager was asking me to stay. By then I was offended and disappointed of her behavior. She refused to right her wrong and they basically got money from me with crappy service. read more

Pro Top Nails & Spa - How nails were peeling the same day. - Nail Salons Near Me - Loganville, Georgia

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I went to get my nails done on Saturday April 14th. When walking into the nail salon is very inviting and clean. However the service leaves much to be desired. For a pedicure and an SNS full set I was there for 2 hours. They even more upsetting part is I still had to come back and get my entire right-hand redone because the technician did such a terrible job. Less than 1 week later my nails look terrible. The matte top coat has come off of a few of my nails. And my right thumb nail is completely broken. Needless to say this will be the last time I ever go to the salon to waste any more money. Be mindful of your hard-earned money that you're spending and choose somewhere else. read more

Pro Top Nails & Spa - I went to get my nails done on Saturday 4/14 and today is 4/20! Less than a week my nails look terrible. - Nail Salons Near Me - Loganville, Georgia

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I had an awesome experience with Terry. She really made sure I was comfortable and that I was ok with her work throughout. I got a pedicure (the #3) and I enjoyed the experience and the quality. I'm on week two and the polish still looks fresh. Love the precautions they are taking. You have to stand outside and get your temp taken, then straight to the sink to wash your hands. Everyone has to wear a mask whether customer or worker, and there is a partition that separates you from the nail tech. Everything was clean and well organized. We will defiantly be back. read more

They push the SNS on you by saying it last just as long as gel. My nails broke 5 days after I got them done and when I went back they wouldn't even repair them. The guy admitted that the lady who did my nails didnt do them right but I shouldve ask for them thick?? It didn't make any sense and he was very rude. I ended up paying for another full set for him to "do them right" but they're just bulky. I will not be returning here. read more

This was my first time as a patron here but I will definitely be back. Chi Chi did an amazing job on my pedicure. The shop is managed very well and the technicians are courteous and professional. They also use disposable liners for each client which is a huge PLUS and something I look for in every nail salon I visit. It's about a 20 minute drive from my home; I pass several that are closer, but for the type of customer service I feel I deserve and pay for along with beautiful nails, I won't mind a few extra miles. read more

The staff is extremely friendly and genuine! I was offered water and candy while getting my pedicure! The woman who did my nails really took time and patience with my nails! read more

Pro Top Nails & Spa - Just got my nails done with my mom yesterday! Service was great! First time getting solar nails. Ombré! I love it! - Nail Salons Near Me - Loganville, Georgia

They charged me an adult price for a child. I believe they are trying to make money back from the inflation. It was no problem with paying but if I come with my child all the time and I only pay a certain price I expect that especially from a $6 bottle of gel Polish that I can buy myself. I will no longer return after being a loyal customer for 3 years. They sat there and negotiated in there language what they would like me to pay. read more

Worst pedicure. My toes were all cut into the quick. My pinkie toe nail cut almost off on one foot and nails not evenly filed. Worst of all the tech had me ask for her to do mani and pedi so she could get a bigger tip. First and last visit. No callus remover and continued clipping my nailed even once in the quick. Salon is pretty and clean. read more

Pro Top Nails & Spa - Pinkie nail almost completely cut off my foot. Polish all over toes and big nail not filed evenly. Painful all nails cut into quick. - Nail Salons Near Me - Loganville, Georgia

Me and my fiancé came up to pro top nails for our pedicures and the lady Terry who did my fiancé was amazing she was awesome took very good care of us and made sure we were satisfied she did an excellent job. I got the basic pedicure and my fiancé got the deluxe pedicure with a simple cut and trim manicure. Thank you Terry !! read more

I got a manicure Nd a polish change on my toes. The manicure was horrible. The warm and soak my cuticles, and the massage was pathetic. Not to mention my polish is literally flaking off as though I have had it on for 2 weeks. Mind you - I went in just this past Saturday. The lady was very rude and told me to turn off the massage chair so she could do my manicure standing up. My toes had a French polish change and the white lines aren't clean and overall I feel like I just wasted money. read more

Pro Top Nails & Spa - Manicure Saturday.... This is the polish MONDAY. - Nail Salons Near Me - Loganville, Georgia

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A friendly, full service Nail &Spa... talented and customer satisfaction motivated techs.... ask for Terri for a top rated experience.

I really like this salon and they are pretty updated on what they can offer on nail designs. Last time I went, I got my coffin nails the right shape with ombré gel polish and I am getting lots of compliments on them. I'll be back! The only thing I'll be bringing up to them next time is to clean up under the nails better. Sns nails are my current go to! read more

Pro Top Nails & Spa - Sns nails - Nail Salons Near Me - Loganville, Georgia

I had been going to Pro Top Nails for a couple of years. I WILL NOT return there do to the rude way Tam the owner talked to me in front of whole store. I considered myself a friend with Tina and several of the others. I was even invited to their Christmas/Grand-Re-opening party. My mom was in the shop to get her nails done that day and she saw and heard it all. We will not be going back. The techs in my opinion are rude as well. They talk non stop among themselves in Vietnamese. I was dealing with it but the last straw was Tam. The techs may not feel they are being rude and if I asked what they were talking about they would usually tell me. I felt like I had developed a relationship with Tina, Carol, Terri, Rose and a few of the others including Tam having met many of their family members as well. I was not looking to change shops. My mom heard him as well and she has decided she would not return. Tam may have been having a really bad day but he did not apologize to me or I would have considered going back. The nail techs do a good job. However a couple of my concerns: 1. they do not use sterilized tools and 2. they do not line the spa pedicure bowl with a disposable lining. I do believe in walking with my hard earned money to a business that would appreciate my business and I did. read more

Came in for a pedicure. The salon is clean, professionally done. Plenty of staff and a floor manager to direct traffic. My technician was Gloria and she was friendly and did a great job on my service. I will definitely return based off today's visit. read more

I just went in for the first time today (1.11.16) and I had a fantastic experience!! I've only ever had my nails done twice in my entire life and recently decided to have them done regularly. This was the first place I tried and they have my business!! I requested a regular manicure and Vinh did my nails. We ended up doing a gel manicure instead and it turned out wonderful!! He was so great, very nice, and clearly knew what he was doing. He has been doing nails for 20 years! I had a wonderful experience and everything turned out beautifully at a great price. Will definitely be going back to see Vinh again. The atmosphere was nice, clean, and up to date. Great experience. read more

I only put a star because that's the only way I can submit. The owner is so disrespectful, his customer service is disgusting I went there to get a gel manicure and pedicure and eye lash refill while I was painting my nails the color is not what is looked like on the the nails they have to pick your gel color from I told Tina I don't like the color she offered to change it I was ok with that while she was taking off the gel off my nails the rude owner walked over next time you don't like color you tell before she paint more I said excuse me because he came over to me with his hand up walking towards and his voice very loud I said sir why are you over here she said she going to take it off it was her choice he started to go off if you don't want me talking to you get out so that's exactly what I was doing he starts yelling you have to pay or I'm going to call the cops I said go ahead you told me to get out and that's what I'm doing he keep yelling you have to pay I told him I want the rest of this polish off my nails he said I have to pay $10 extra I said I'm not paying AN EXTRA FEE FOR SOMETHING I DON'T LIKE!!! he said I'm calling the cops I said go ahead I can call them for you mind you I had no top coat on my nails she painted two coats and it needed a third coat the color was so shear and Tina offered to take it off, that's NOT how the color looked on the nail that I picked of on the brush for the polish.... he finally decide that I don't have to pay the extra $10 after he calls the cops and calls Tina to take of the rest of the gel on my nails. This is not the first time me and him got into in so I guess he had it out for me.. I never felt that embarrassed in my life I go there every two weeks to do my lashes I stop doing my nails there because of him and decided to do It today because I was being lazy and just wanted to get everything done one place and the worst mistake I ever made this man wanted to get me arrest I was a loyal customer even though he was rude but today NEVER AGAIN!!!!! read more

I have went to this nail salon for years because it was so close to my house. Tina is the best and the only one who can do nails and toes. The customer service lately though has went down the toliet. The manager / owner is rude and condescending and never acknowledges you. The other technicians are not that friendly and you can tell they talk about you. I got a gel nail manicure the other day and it peeled within the two days. Waste of money. Only two people in there can do eyebrows. Honestly for the prices they charge you can go somewhere else and receive better , friendlier service, with more amenities. read more

I went in with my cousin for a girls day. I have been to this salon many times and have had different experiences. I have found there are 2 manicurist that i trust fully with my nails. Tam the owner does my nails I get the SNS, he is the only one I will let do this particular type of nails on me!!!! I get french tip. I only get Tina to do my pedicures!!! She is great. These 2 are very friendly and I will go back! The prices are a little high but well worth it for me. My cousin however did not get the same service her nails chipped the next day!! I don't know if she will be back. read more

Pro Top Nails & Spa - SNS By Tam he did great job - Nail Salons Near Me - Loganville, Georgia

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Great place! Customer service was good. Had the hot stone pedicure which was delightful. Debbie was very sweet and polite.

I've been coming to this nail salon off and on since 2005. In the last 2 years the customer service has gotten really bad. I've had to tell my technician to redo nails. The last two times that I have gone a nail broke the very next day. Recently they've been asking me to pay before they are done with the actual services. They are very rude and sloppy in the way that they do nails. I will not be returning to this nail salon again. It's a waste of time and waste of money seeing that the nails break the very next day. read more

i've had several bad experiences here but last week i decided to give it another try since it's the closest one to my house, but i really should've saved my $28 and gone to somewhere a little further. first of all the nail tech was EXTREMELY rude, i cant remember her name, and while she was doing my nails she told me it was gonna cost about $30 and i was thinking "oh okay a little pricey" and then i started to look around and i saw the pricing board and that's when i got PISSED. acrylic nails is $23 and i had gotten them medium length. so then i proceed to ask her why does it cost $30 and she tried to say it was for the length and i said why i got them medium, and then she tried to say it was for the shape and then i agreed and said okay well isn't it $5 for the shape? and then she proceeded to argue the price with me and when we got to the agreement of $27 she comes back with my receipt with the total of $29. i was extremely angry but it was $2 more so i wasn't gonna sit there and wine about it. as soon as we finished arguing about the price she then proceeded to do a horrible job with my nails and then gave me an attitude when i wanted to switch the color from yellow to pink. a week later i have 2 nails already broken off and one starting to come off, i will never come here ever again. save your money and go somewhere else read more

Very professional staff. My nails always look beautiful. The store is neat and clean and the staff and owner are very friendly. They have a lot of services to choose from and the prices are reasonable. I won't go anywhere else. read more