Me and my brothers were able to do a Free 7 Day Guest Pass here and I really enjoy being able to…read moreworkout here. The Staff are very friendly, and the Gym itself is very nice too especially since it doesn't get crowded. There Gym is also clean too and they also have Free WiFi too. Hopefully in the future I would love to get a membership here

They have clean and secure locked private box to put your value items. There are too many…read moreequipments to use. I don't have to get line or wait for a long time for equipments. The room is big and smell fresh. This is my first time for trial, but I will come back next time for my membership. It is worthy. However, they need to hire more trainers. Highly recommended for everyone

Don't know why this gym gets so much hate. The s membership process was painless, in fact after the…read moreprocess I saw many ways they could take advantage of new members, but they were very friendly and low pressure. The gym is rarely full, with all the machines and free weights you need to better your physique. The pool is small, but they have a pool which is a extra plus in my book. I am very happy with the staff, always pleasant. The upkeep of machines and restrooms is excellent, and as with other "apex" gyms, there's no waiting for 12 year olds to get off the machines. Overall a great gym!

The front desk Asian worker named Claire has terrible customer service skills. She is beyond rude…read moreand is always on her personal phone. Even As a regular she does not look up to greet you unless a manager is around. After warmly saying hello she did not reciprocate and rolled her eyes. I'm not sure why she works at a place that is driven by positivity if she's so miserable to be there. She is the first person you encounter when you are simply trying to take care of your wellness. Hopeful, that Claire might be replaced with someone who fits the role and is more personable. Other staff seems helpful and well informative!

This Business is always clean and staffed with highly competent trainers. Highly recommended for…read moreseniors and mature clients.

I was in town visiting a family member who uses Marvin as their personal trainer. Not only did…read moreMarvin allow me to use the weights and equipment while my family member was doing their workout, he even got me involved in their workout. He was a super nice guy with a lot of energy, enthusiasm, and encouragement. I would recommend him as a personal trainer if you live in the area.

I'm giving them 1 star because trying to cancel this gym membership was absolutely ridiculous. I…read morehad emailed this location in October saying I want to cancel my membership never got a response. My husband went in to cancel it for me and he talked to Brandon Thurman and he said that this location isn't my home gym and couldn't cancel my membership. I called all the other locations and they are said this location was my home gym I called corporate and they also told me that this location was my home gym so l called Brandon Thurman AGAIN and he said that he couldn't cancel it. So my husband went in and talked to Brandon Thurman a 3rd time and now magically he can cancel it??? He lied twice saying he couldn't cancel it. I had been tryin to cancel my membership for a MONTH absolutely RIDICULOUS!! Everyone else was always super nice. It's unfortunate that we only communicated with Brandon.....

Brandon Thurman is awesome. Helped me a ton! Very responsive, dedicated and truthful. Helped me get…read moremy life right

24-hour gym that shuts down at 7pm... makes perfect sense if you don't think about it.....read more

I've been paying for a Black Card membership for 2 years, yet the amenities I'm paying for are…read moreconstantly broken or unavailable. The photos speak for themselves: multiple machines out of order, massage chairs down, massage guns unavailable, ripped medicine balls, filthy equipment and floors, old bulbs in red light therapy beds that are now pale pink, and flooding whenever it rains. I've repeatedly contacted GM Joey about being overcharged and my calls and messages have gone unanswered. He also promised new treadmills if I changed my previous negative corporate review--those treadmills never came. After I left an honest Google review and reached out multiple times for resolution that were ignored, today, Saturday July 25th, my best friend who I train with and I were confronted by a manager in what felt like retaliation. At this point, I'm seeking legal advice regarding my membership and the services that were promised but not provided and breach of contract. I have multiple pictures on google reviews that I can't post here, go check them out.

Lifetime is an incredible gym. Yes, premium priced, but you get a lot for your money. We've been…read moremembers for almost 2 years and have loved it. The child center is fantastic. They are so great with the kids and it frees me up to lift, play pickleball, or participate in a class. They will watch your child for up to 2.5 hours which should be more than enough time for a workout and shower. Additionally, kids can participate in fun activities like rock climbing, ballet, hip hop dancing, and martial arts while you work out. The thing that really drove home the value for me was the parents night out. Every week they will watch your children for 3 hours on Friday or Saturday night. On the pickleball front, it's hard to beat having 6 indoor courts, which are relatively easy to book - all at a cost of membership that is comparable to pickleball clubs.

I have been a member of Lifetime Fitness for over 20 years (based at the Plano and Allen…read morefacilities) For a place that calls itself an "Athletic Country Club" with the continually increasing prices to match, this place does not live up to the moniker. In particular, as a customer of the Allen Spa I have never understood why the spa did not have it's own bathroom facility. Massages, facials, and hair appointments frequently take a while. It is reasonable that someone would want to use the restroom before, during or after a service. The idea that you have to walk across the entire facility to the locker rooms for their 5 aged and sad looking stalls in the ladies locker room seemed ridiculous and potentially embarrassing. So the "brilliant" answer was using the much closer "family" bathroom in the "family" locker room. That was workable, but certainly not a great answer. And now they have decided that Spa clients are no longer allowed to use the "family" bathroom. I do not know the real reasons why, but I assume it has something to do with not being a "family." Locked out! So we are now fully expected to trek our foiled, caped and oily bodies across the very large and very public facility to those previously mentioned locker rooms. I know of no country club that would expect its members to parade around in such a manner, nor inconvenience their hard working stylists and therapists with a bathroom so very far away. I really wish the Lifetime would fix this situation. It makes visiting the Spa stressful rather than Zenlike and peaceful....which is how a spa should feel.

I've been a member at multiple HOTWORX locations over the years, and this one is by far my…read morefavorite. The facility is consistently clean and well maintained, which I really appreciate; especially the bathrooms! The owner is incredibly kind and generous, and the staff is always welcoming and friendly. It creates a really positive environment that makes you want to keep coming back. If you're looking for a HOTWORX location that truly cares about both the member experience and maintaining a clean, comfortable space, this is definitely one I would recommend.

Amazing Studio!! The event on 03/10 was so much fun with amazing venders!! Kim and Riley were a…read morehuge help!

I've had a fantastic experience with this gym and its nutritional coaching program. One of the…read morestandout features is the small class sizes--capped at just 6 people--which means you get a lot of personal attention from their personal trainers without the pressure or chaos of a big-box gym. Whether you're brand new to fitness or a seasoned gym-goer, this place is designed for all levels of physical ability. The personal trainers are knowledgeable, supportive, and great at modifying workouts to fit your goals and limitations with focus on proper form and calculated movements. The nutritional coaching is a huge bonus. It's not a one-size-fits-all plan--they take the time to work with you individually and help you build habits that actually last. The month-to-month membership is reasonably priced and gives you flexibility without locking you into long contracts, which I really appreciate. There are no additional fees. If you're looking for a gym that combines affordable personal training, nutritional coaching, and real results--this is the place.

Go elsewhere id you want to swim. The 11 lane "competition" pool has kid clubs in lanes 2-10 most…read moreof the day, leaving two lanes open for dozens of people to share. Last week there were 10 people in lane 1 and 6 in lane 11. Clubs take the lanes until 7:30 and the pool closes between 8/830 during the week. Sunday pool hours are until 5:30 because the gym closes at 6! This could be a good facility if they figure out the swim schedule and extend weekend hours. Front desk is apathetic and claim "we cannot so anything about it" because they are owned by the City. Maybe I'll go to Craig Ranch and swim there, it's worth the extra price to not deal with incompetence and apathy

I'm glad to see that 24 Hour Fitness - McKinney finally decided to renovate and add much needed…read moreequipment. However, I was disappointed to find that no additional cardio machines were added (only the broken ones removed) and no fans were installed in the old basketball court, now repurposed as a cardio room. Less than two weeks after reopening, the location closed again due to an emergency utility repair, which may have been related to the leaking pool (clearly not updated during the renovation). Before the renovation, I canceled my membership set to renew in April. With EOS opening across the street, I will definitely check them out!

I'm so peeved when they lessened the Precor eliptical machine to only three! The other machines…read moreare very difficult to use especially for someone like me who is short & have a bad hip! Then the only three precor machines there, two of them are broken!!!! WTF?! You invested in a ton of weight lifting machines-not all of us uses that, most like to do cardio! I hope all the 24hour locations would get rid of the crappy eliptical machines they have now & return the ones from Precor! And, the treadmill are equally shitty! They have to bounce to them! Then their steam room is caked with mildew! You go to the gym to get fit & not inhale mildew spores and get sick!

Here we go again...I broke my foot, leg and ankle in a bad fall. I'm healing by swimming at Apex…read moreduring the hours of 12-3. I understand the "lack of attendance" bc THATS WHY I, and the other "3" people that go during this time, so we can get our therapy done, using the outside lanes with the ladders. We the TAXPAYERS paid for this facility, and we the TAXPAYERS expect it to remain open for public use. Victoria Leo who sits in the aquatic room needs to realize this is a PUBLIC FUNDED FACILITY, the competition pool needs to reopen for the "few patrons" that are in need of pool therapy during the 12-3 time slot. I do rate Apex with 5 stars, it's clean and wonderful, it would be nice if it would stay open! Kim Fulcher

They do not follow their own rules- working out here is not good. People sit on the machines while…read moreplaying on their phones and they allow little kids in the work out area using the equipment. It is alway over crowded and we were founding members and they back out of all the founding member perks like opening just for founding members one weekend before it opened to the public and there was alot of others. It took us hours to join back in the day before the place opened and they could care less about us so we cancelled. I tried the gym at 5 am and 7 pm and no matter what is is packed. All the teens up there is annoying too they are slamming down equipment and always on their phones. Pool is just disgusting with the amount of people they let in there Also they have the lap pool taken over or booked all the time so they can make even more $$$ they do not care about the members just$$$