Me and my brothers were able to do a Free 7 Day Guest Pass here and I really enjoy being able to…read moreworkout here. The Staff are very friendly, and the Gym itself is very nice too especially since it doesn't get crowded. There Gym is also clean too and they also have Free WiFi too. Hopefully in the future I would love to get a membership here

They have clean and secure locked private box to put your value items. There are too many…read moreequipments to use. I don't have to get line or wait for a long time for equipments. The room is big and smell fresh. This is my first time for trial, but I will come back next time for my membership. It is worthy. However, they need to hire more trainers. Highly recommended for everyone

Don't know why this gym gets so much hate. The s membership process was painless, in fact after the…read moreprocess I saw many ways they could take advantage of new members, but they were very friendly and low pressure. The gym is rarely full, with all the machines and free weights you need to better your physique. The pool is small, but they have a pool which is a extra plus in my book. I am very happy with the staff, always pleasant. The upkeep of machines and restrooms is excellent, and as with other "apex" gyms, there's no waiting for 12 year olds to get off the machines. Overall a great gym!

The front desk Asian worker named Claire has terrible customer service skills. She is beyond rude…read moreand is always on her personal phone. Even As a regular she does not look up to greet you unless a manager is around. After warmly saying hello she did not reciprocate and rolled her eyes. I'm not sure why she works at a place that is driven by positivity if she's so miserable to be there. She is the first person you encounter when you are simply trying to take care of your wellness. Hopeful, that Claire might be replaced with someone who fits the role and is more personable. Other staff seems helpful and well informative!

This Business is always clean and staffed with highly competent trainers. Highly recommended for…read moreseniors and mature clients.

I was in town visiting a family member who uses Marvin as their personal trainer. Not only did…read moreMarvin allow me to use the weights and equipment while my family member was doing their workout, he even got me involved in their workout. He was a super nice guy with a lot of energy, enthusiasm, and encouragement. I would recommend him as a personal trainer if you live in the area.

I'm giving them 1 star because trying to cancel this gym membership was absolutely ridiculous. I…read morehad emailed this location in October saying I want to cancel my membership never got a response. My husband went in to cancel it for me and he talked to Brandon Thurman and he said that this location isn't my home gym and couldn't cancel my membership. I called all the other locations and they are said this location was my home gym I called corporate and they also told me that this location was my home gym so l called Brandon Thurman AGAIN and he said that he couldn't cancel it. So my husband went in and talked to Brandon Thurman a 3rd time and now magically he can cancel it??? He lied twice saying he couldn't cancel it. I had been tryin to cancel my membership for a MONTH absolutely RIDICULOUS!! Everyone else was always super nice. It's unfortunate that we only communicated with Brandon.....

Brandon Thurman is awesome. Helped me a ton! Very responsive, dedicated and truthful. Helped me get…read moremy life right

24-hour gym that shuts down at 7pm... makes perfect sense if you don't think about it.....read more

This place was way better when it was Texas Fitness. There's little to no maintenance, there's a…read morelack of cleaning wipes they're trying to cut costs. Women's locker needs to be remodeled, 1 hand dryer doesn't work, sinks are moldy. When the mop it's on top of the dirt vs sweeping first. There's no air freshener around, this place can smell. Dress code is a joke when you have young people coming in with bathing tops to workout and crocs... no one from front desk says anything, the supervisor or manager is not visible checking employees to ensure the gym is functioning as it should. When it rains , there's water dripping from the ceiling. Some machines seats are broken and need to be replaced. I understand you get what you pay for but it can be improved. I don't know if I will renew, just waiting for another gym to come to this area to make a change.

I have been a member of Lifetime Fitness for over 20 years (based at the Plano and Allen…read morefacilities) For a place that calls itself an "Athletic Country Club" with the continually increasing prices to match, this place does not live up to the moniker. In particular, as a customer of the Allen Spa I have never understood why the spa did not have it's own bathroom facility. Massages, facials, and hair appointments frequently take a while. It is reasonable that someone would want to use the restroom before, during or after a service. The idea that you have to walk across the entire facility to the locker rooms for their 5 aged and sad looking stalls in the ladies locker room seemed ridiculous and potentially embarrassing. So the "brilliant" answer was using the much closer "family" bathroom in the "family" locker room. That was workable, but certainly not a great answer. And now they have decided that Spa clients are no longer allowed to use the "family" bathroom. I do not know the real reasons why, but I assume it has something to do with not being a "family." Locked out! So we are now fully expected to trek our foiled, caped and oily bodies across the very large and very public facility to those previously mentioned locker rooms. I know of no country club that would expect its members to parade around in such a manner, nor inconvenience their hard working stylists and therapists with a bathroom so very far away. I really wish the Lifetime would fix this situation. It makes visiting the Spa stressful rather than Zenlike and peaceful....which is how a spa should feel.

I will NEVER go to this location again. If only the the rest of the staff was as friendly as the…read morefront desk staff. I trained with Anna Hubbard and honestly she is probably the rudest person I have ever came into contact with. She didn't pay attention to me while I was performing an exercise, she made rude and amuse comments about OTHER members (almost making fun of the way they were exercising), and she had this whole attitude towards me like she was BETTER than me. I first thought it was my imagination but after speaking with several other members regarding my experience they only CONFIRMED my HORRIBLE experience. I never give bad reviews but after almost leaving in tears because she commented on my weight and how there was no wonder why I am the size I am, I will NEVER be visiting this location again.

I've been a member at multiple HOTWORX locations over the years, and this one is by far my…read morefavorite. The facility is consistently clean and well maintained, which I really appreciate; especially the bathrooms! The owner is incredibly kind and generous, and the staff is always welcoming and friendly. It creates a really positive environment that makes you want to keep coming back. If you're looking for a HOTWORX location that truly cares about both the member experience and maintaining a clean, comfortable space, this is definitely one I would recommend.

Amazing Studio!! The event on 03/10 was so much fun with amazing venders!! Kim and Riley were a…read morehuge help!

I've had a fantastic experience with this gym and its nutritional coaching program. One of the…read morestandout features is the small class sizes--capped at just 6 people--which means you get a lot of personal attention from their personal trainers without the pressure or chaos of a big-box gym. Whether you're brand new to fitness or a seasoned gym-goer, this place is designed for all levels of physical ability. The personal trainers are knowledgeable, supportive, and great at modifying workouts to fit your goals and limitations with focus on proper form and calculated movements. The nutritional coaching is a huge bonus. It's not a one-size-fits-all plan--they take the time to work with you individually and help you build habits that actually last. The month-to-month membership is reasonably priced and gives you flexibility without locking you into long contracts, which I really appreciate. There are no additional fees. If you're looking for a gym that combines affordable personal training, nutritional coaching, and real results--this is the place.

I'm glad to see that 24 Hour Fitness - McKinney finally decided to renovate and add much needed…read moreequipment. However, I was disappointed to find that no additional cardio machines were added (only the broken ones removed) and no fans were installed in the old basketball court, now repurposed as a cardio room. Less than two weeks after reopening, the location closed again due to an emergency utility repair, which may have been related to the leaking pool (clearly not updated during the renovation). Before the renovation, I canceled my membership set to renew in April. With EOS opening across the street, I will definitely check them out!

I joined this gym out of convenience to where I live. My only reason of joining was to get aligned…read morewith a personal trainer. In May while on a business trip I made the decision I needed to not only lose weight but get healthy and stronger with weight training. The manager paired me with trainer, Matt Fox (IG: @fitnessfox87) He is AMAZING. If you are sitting on the fence and wonder what you may need to do, it is hire PT and reach out to Matt! You will not be disappointed. He pushes me and has taught me so much about myself. I am 22 weeks in. I train with Matt 2-3 times a week. I then go in on my own for extra cardio boost. I am down 38lbs and lots of inches gone! When I joined and started going the gym was gross. Equipment dusty, floors dirty just gross. They since closed upgraded equipment, remodeled and deep cleaned the location. I am hoping they stay on task with the cleanliness as it is important to uphold. Give the gym a try but most importantly ask for Matt Fox to help you meet your own personal goals.

We had fun Here is what could improve…read more 1. They did not let us bring our football 2. They overreacted when they saw a bloody handprint Here is what is cool 1. A Kona Ice truck is there 2. It is very fun

Price too high for McKinney single seniors and not some classes that I'd like. Not as much of a fan…read moreas I've been for several years.