I got an immediate response and had someone at my house within an hour to address a clogged…read morecondensate line. The service cost was a great value for the scope of work. Kept their card so that they'll be my 1st call next time we have a drain issue here.

We had a great experience with Alert Drain & Sewer. I talked with Jason ion the phone and he was…read morestraight forward with what needed to be done and the cost. Even though I knew what was needed because of previous work, other plumbing companies kept insisting on a service fee and assessment. Jason and his sons came out, ran a hydro jet, and were done in 30-40 minutes. They were all very pleasant to deal with. Well done Alert!

During Dallas early 2021 ice storms, we had a pipe burst. In the midst of a chaotic week for…read moreservice companies, they came within one week. TXP was the only group that followed up and followed through. They were efficient, HONEST, and human during the process. I don't think I've ever given a plumber more than three stars and I'm giving them five. Highly recommend.

Made a much bigger deal of the issue and asked almost $5000 to replace a small section of pipe and…read moreinstall two new cut-offs. RUN RUN RUN as far away from them as possible. Charged about $140 for a service fee where they barely did anything.....pumped some water out of two cut-off areas and saw the water running a little and said they would need to dig a huge hole. wow

We have had amazing service both from the office staff and the technician that regularly services…read moreour system. Our tech, Nate, has gone above and beyond! During a regular inspection visit for our aerobic septic system, he discovered our entire septic panel had been without power and the system was very near overflowing. The electrical issue did ultimately require an electrician to visit to remedy the root of the issue, but Nate wired in a temporary extension cord line for our panel so that we would not be without septic service while waiting for the electrician. He got us taken care of and back up and running quickly.

Had an issue with my system. The technician that came out misdiagnosed the issue, resulting is…read moreunnecessary charges. The employees are very unprofessional since this company was sold a few years back. Will be canceling my contract.

Great Team!! Extremely professional and responsive…read more Definitely will recommend using them.

This is simply a salesman in a van. After verifying that it was in fact a water heater, the…read more"repairman" attempted to sell me on a subscription maintenance package for $16 a month. After rejecting that he tells me for nearly $400 he would diagnose/troubleshoot the water heater but not perform any labor. Labor and parts would cost extra. THE LABOR!!!! Isn't that what the $400 is for? But the kicker was, without touching my heater, he offered to replace it for $6800! Their costs on a new unit is $1300. So that's $5500 in labor for replacing it with a unit that fits in the exact same footprint!!! Buyer Beware!!!!

Sigma solutions was the only company willing to come save the day and pump our septic system same…read moreday. He went above and beyond to work with us a find a solution!

Update: I just called hired Blue Star Plumbing for a second time and they were outstanding again!…read more They called me within 2 hours of submitting my request through my home warranty company. They were very accommodating to my schedule and we picked a good time. The technician arrived within the scheduled window and called 25 minutes ahead to let me know he's coming. The technician was very polite and courteous. I was extremely impressed with how quickly he completed the work. It took 15 minutes from the time he arrived to the time he left. He diagnosed the issue, turned off the water to the house, drained the lines, replaced an old worn out shut off valve behind the toilet, replaced a leaky fill valve inside the toilet, turned all the water back on, and checked everything. I was very amazing how he did all of this in just 15 minutes. He obviously knew what he was doing. Overall I'm extremely pleased with my both my calls to Blue Star Plumbing. I would highly recommend them!

Prompt, did work quickly and professionals. Keep the homeowner in the loop full time…read more Price ok, will use again.

Very easy communication and the guys were helpful in doing all that I wanted from an electrical…read moreperspective. Nice people to work with and will use again.

Started off with a pleasant phone call to schedule the service. Then Jose and his assistant arrived…read morewhen they said they would. They were friendly throughout, neat and clean, and fixed the problem (bad outlet). Wonderful service. Highly recommend.

These folks did an amazing job working on my hot water leak under the slab of my house. So kind,…read moreprofessional and always answered which is rare these days!! trustworthy, honest and great! highly recommend.

I had a minor emergency with a tank above a water heater spewing water out. I called Hackler and…read morethey were out within the hour. They did a great job repairing my leak and it was very very affordable.