Darrin at Quality Septic installed my system when I built my home in 2020 and is still servicing my…read moresystem today. They are Always quick to respond, professional and very helpful. Love Quality Septic!!

I used Quality Septic for my services for about 3 years until I found out how dishonest Darrin was…read more He deliberately does not leave any door hangers because he want to keep you in the dark when he does not show up to provide your prepaid maintenance service. When I called to question why they had not provided me service at 6 months after my contract renewed, Darrin cooked up an email and forwarded to me as proof of service with a past date. Why was they email not sent on the original date. I received weeks after because I was question him. I had a credit card on file which authorized them to charge my card for repairs without needing authorization for service of a value or Dollar amount. I had a burnt out bulb on my septic alarm system yet someone who claimed he had been to my home never replaced the bulb when they claimed that they had provided me service. If you are not in the habit of monitoring your service frequency with Darrin, please pay attention as you could easily be getting 1 of 3, instead of 3 of 3. His other dishonest way of getting his claws in your wallet is rebuilding the motor on your aerator. I was a victim of $350 to rebuild aerator every 6 months while a new aerator was $425 then. My aerator kept going out because the Septic system installers failed to enter the tank at 90 degree with the PVC pipe work. He would come out each time and pick my pocket that he was rebuilding the aerator. I got saved from this pick-pocket after several years when I decided enough was enough. I signed up with another company that came out and told me why that problem was recurring. They corrected the PVC pipe work and discarded greedy Darrin many times over, rebuilt aerator and its been about a few years now and I have never once had any problem with my Septic system again. The first time he visits your home he will convince you that he is knowledgable and bad mouth your previous service provider. Once he has won you over, then the con-artist in him goes to work to maintain you as a perpertual victim. I am glad I questioned him hard enough to get him uncomfortable which led to us parting ways. On another occation, I called for service on a weekend but they didn't come out until Tuesday, then Darrin charged me the higher fee for a weekend call charge even though he showed up on Tuesday to do the work. Please, help me understand how a phone call on the weekend translates to a weekend call fee for work done on a Tuesday. This man is just desperate in my opinion to get his claws on your wallet. I still believe leaving this Septic service provider behind was one of the best things that happened to my home. Think dirty, think Darrin. :)

Charles pulled up and took care of every leak I had from house be winterized it's speedy and very…read moreaccurate didn't leave without a complete check for leaks Amazing Service my go to

Travis and his team are top of the line when it comes to services and doing right by the costumers…read more have used him and his team for business and it's great to know they are as dependable as they are. 20/10 highly recommend them!

We have been struggling to find a leak for over 2 years. An today the team at Charter solved it…read more They are wonderful to work with. Response time is great, the team is very skilled, and their communication is wonderful.

Jimmy came over within 2 hours of my call during the holiday and spent a long time going over…read moreeverything. We were blown away with how knowledgeable and honest and generous he was. I will be a customer for life!

They came out and helped us out by pumping out our septic. Dave was great recommending ways to make…read moreour septic system last longer and ways to keep it in tip top shape. Definitely will be using them again.

We just moved into our new home and found that both Septic Tank's were full. We called Darin at…read moreAdvance septic and they scheduled us right away. They came out so fast took care of the problem in less than 30 minutes. I definitely recommend them five stars they were polite knowledgeable and very fast thank you Darin and One and Al the guys at advance.

While working for Texas homeowners, I engaged Texas Johns based on price and because I thought it…read morewas locally owned. Although, porta potty was timely delivered, services went south from there. Calls to Texas Johns for cleaning and leveling went unanswered, requiring we leave a message and wait for a call back. When they finally returned the call their assurances that service tech would fix the issues turned out to be false. The price for cleaning 2x a week was so high that it was clear Texas Johns didn't want to be burdened with coming out twice a week. Based on our experience over a two month period, we can say that Texas Johns is quick to charge your credit card each month but nonresponsive to service requests. Calls transferred to the "operations department" are meaningless. Upon trying to find management who would care about such poor service, there isn't any as Texas Johns seems to be run by LLC "Henry Investment Group" out of Midland and no phone that is ever answered.

A big shout-out to Ben Hermandez and his crew at Texas Johns. I called when the office was closed…read moreand left a message and Ben got back to me right away. I explained we were in dire need of water as the well was out. I really didn't know what we would need and Ben provided several options. The water tank was delivered the next day and the crew set it up and explained everything. Refills were right on time. Being without water is awful, and Texas Johns is a life saver! Highly recommend.

Prestige Plumbing replaced our wornout leaking shower stemvalves with a new set and hardware in the…read moretime it takes to literally fix and eat a lunch salad. Andrew has good rates and he stands behind the hi-quality work that he performs.

Awesome service!! We ended 2020 of course with our toilets backing up into the tub! Yuck! Called…read moreAndrew and he was able to make it the very next morning. Wore booties in the house and mask at all times. Super knowledgeable and was able to get our issues resolved with ease ! Prices were reasonable compared to other big name companies. Happy to support a local small business owner that provides excellent service ! Thank you!!

We contacted multiple companies to get estimates to replace our old septic with a new aerobic…read moresystem. Out of about 5 companies we contacted, only two responded; Total Septic was one of them. DaWayne, the owner, came out to our property and the Engineers report and go went over what would need to be done. He made us aware of the permitting process and told us it would take at least 30 days before the permit would be approved. Within a couple days of receiving the permit we were put on their list to begin work. His crew was professional and we are very happy with the work that was done. We hope to enjoy the same kind of responsiveness and professionalism in years to come. Not a very exciting upgrade to your home, but definitely necessary, and we recommend Total Septic to help you through the process.

Dwayne and crew did a superb job replacing our home septic system in Celina. Nice, neat,…read moreprofessional work, from excavation, to installation, to cleanup. Very pleased. Highly recommended.