A Huge Thank You to Exodus Mechanical!…read more
During this horrible heat wave, our A/C stopped working and the temperature inside our home soared to 90 degrees. For the first two days, I worked with the A/C repair company that had been on our builder's vendor list for the past six years. They were scheduled to come out, but completely blew us off on the day of the repair. Their estimate was either $4,500 or $7,000.
Thankfully, when that company didn't show, I reached out to Exodus Mechanical. It was after business hours, and I was desperate for help.
Kristi, the owner, immediately worked with her husband, Brian, and their team to get us some relief. Within an hour, one of her employees was at my house installing a window A/C unit. They let me borrow it completely free of charge and promised to send a technician first thing in the morning.
By 9 a.m., their technician arrived. He was kind, professional, and quickly diagnosed the problem. And here's the best part: we did NOT need the expensive repair the other company told us we needed.
The repair estimate from Exodus Mechanical was only $700.
Within four hours, our A/C was repaired, cold air was blowing again, and our home was finally back to a livable temperature.
Exodus Mechanical saved us thousands of dollars, but more importantly, they showed genuine compassion, honesty, and professionalism when we desperately needed help.
Kristi, Brian, and the entire Exodus Mechanical team--THANK YOU! You went above and beyond for a customer, and I am sincerely grateful.
Thank you for taking care of our small town and for proving that there are still businesses that truly care about their customers.
You have gained my loyalty for life.
If you're looking for an honest, professional HVAC company, I cannot recommend Exodus Mechanical enough!