The movers were 45 min late as they got into an accident; however, we're only charged the time…read morestarted and ended, so not a big deal. The company is super responsive and made sure to confirm with me the day before my move. Very reasonable pricing overall. Provided discounts if applicable. Give them a shot. Make sure you watch the movers as they load and unload items that mean a lot to you.

These folks are a bit off. I hired them to load a truck, provided furniture pads, didn't provide…read morestraps but did provide a bit of rope. I asked them to load and I did drive the truck to my out of state destination. I messaged the company just to let them know that I had a couple damaged pieces. Their guys didn't use the pads I provided them, whatever. Wasn't going to leave a review at all, just wanted them to know. Whoever answered got super defensive and pretty combative so here we are with the review. They keep letting me know they aren't liable for anything. Like cool, I'm not trying to get any money. Just letting you know, as a business owner, what went down. Incoming is a super defensive response saying I didn't provide furniture pads or whatever. I predicted the super defensive response! They are lying below. I had pads. 2 packs of pads in the back of the uhaul. I said there were more in the basement if they needed them. One of the guys definitely asked if I had an S.O., said something about my toes (weird) and some other stuff. I'm obviously not going to say something while by myself with them standing right there. I tried to keep this just between me and the owner but here we are slinging mud. Best to stay away, lots of drama. Btw - the exercise bike had wheels and they agreed to move it before I signed the contract.

I had a fantastic experience with Diversity Moving Company all throughout the process. Thank you so…read moremuch to Teare and the whole team.

Recently used Diversity Moving. Showed up on time, pretty flexible about what they will move…read more Piolite, professional. Things seemed to go well. A little annoyed we got one minor ding in a wall, but over all. Didn't seem to bad. Over the weeks, we went to setup more rooms, more furniture, etc. A LOT of my furniture has new scratches and dents that I didn't notice from a quick glance. None of it catastrophic, but extremely frustrating. Despite this, they were still polite and professional. Didn't charge too much. A little more care, and it's be 5/5, perfect.

The actual movers where really good however they didn't start until 3 pm and then the office…read moreovercharged me. They charged me for 12 rolls of packing tape when they barely used a 1/2 roll. I called twice for a refund of that charge and they kept saying g they would do it but never did. The customer service in the office wasn't great as they never updated me on the timing either as I had to be the one to keep calling.

TL;DR - Movers held our items on the truck until payment was made prior to unloading. Movers had no…read moreexperience moving items (uncovered mattress, face down on the sidewalk with the mover on top of it) They did not understand how to load a truck (small items were loaded first and not stacked). Claimed truck was 'full' despite being half full. Movers were instructed not to unload our items at our destination, UNTIL payment was made (which how can that be if time to unload was not accounted for?). Damaged walls and items. Had to call 2 friends to help unload the truck. Hands down the worst company I have ever worked with.We used them for a move on April 2024 to move our items from our townhome to a house that was 0.3miles away. The move took 6 hours longer than expected, despite having already broken items down and made them easily accessible. The moving crew had 0 equipment and were extremely unskilled in moving the most basic items, including a mattress. They called a week before the move to get an estimated list of items that I would need moved, during which on the phone call that I explained I was currently travelling and can only list of what large items come to mind and approximately 25-30 boxes for the miscellaneous items. There was no follow up email sent to gather a formal list of all the items needing moved. On moving day, movers were 2 hours late and 2/3 workers showed up in an unbranded moving truck that did not have a ramp. I walked the movers through our townhome and showed them everything that needed to be moved. However, it became very apparent that the movers had no experience in how to move out a house. They were unnecessarily wrapping things that didn't need to be wrapped, and did not know how to move a mattress as it took around 30 minutes to get it down 2 normal flights of stairs. It wasn't until hour 2 of 6 of moving out that the third mover showed up. They spent a total of 6 hours trying to move our well packaged and organized items out of the townhome. I spoke with Michael Dunne who asked me what is going on and why is it taking so long to move out. I explained that the movers were disorganized and lost with this move out process, and that the truck did not have a ramp. One of the movers came back to me and said that they couldn't take half of the items I showed them because it was 'not on the list' - the estimate list that I read out over the phone while travelling. We were 5 hours into this move out process that should've taken no more than 1.5-2 hours with any other company. They also claimed the truck was 'full' even though nothing was stacked. I also had to help them move some of the bigger items into the truck myself. 6 hours into the move, Michael Dunne called one of the workers and said they had to move onto the destination right up the street and start unloading. Extremely frustrated at this point, I agreed to move on and we'll come back for the other items ourselves - Michael Dunne got me to schedule another pickup in a few days, during which a $100 deposit was made. When we arrived at the unloading destination, the movers were instructed not to open the cargo door until a full payment of $2081 was made, PRIOR to unloading the items. This was around 2x what was quoted as they were charging for 'extra time' due to their inability to support a proper move-out. How do you know what to charge hourly if you haven't done the unloading process yet? They parked on a very busy street and not our driveway, despite me requesting the drivers to park in the driveway or even our front lawn. They refused, stating "we are not a traffic company, we are a moving company. F**k the traffic". Multiple items damaged, walls damaged, it took until 9:30pm (9.5 total hours) to have 75% of our items moved out of our townhome that we can still see out of the window from our new house. It took multiple emails and phone calls to cancel the follow up move and receive my $100 deposit back. I never received the signed contract at the time payment was made, and emails and phone calls have not been answered.

Movers were all very friendly and only two items were broken. They notified me right away. Most of…read moremy things were heavy so they did a great job on moving them in a timely manner. However, the movers were an hour late and showed up with an extra person than I was not originally quoted. Which is fine, if it doesn't change my quote, but what I was charged ended up being expodentially higher than what I anticipated based on the quote. Especially since I moved a majority of my items before they arrived. I had most of the items already ready and took apart and put together my bed itself. I even assisted helping move what I had left by loading the smaller items in my car. I moved most of the items before they even arrived so they had really only had the heavy/bigger items that I couldn't take myself. There were also 30 minutes I couldn't even find the movers, even after calling them. I had moved 6 minutes down the road but it took them over 30 minutes to arrive. I had driven back, double checked they got everything, locked everything up, came back to the new place, and still waited another 15 minutes. So they were off somewhere unknown to me. This also lowered my trust in their service. When I asked for an itemized receipt so I could double check how I was being charged, I never heard from them again. If you do decide to use this company, you should know that the quality is excellent because they take care in how your items are moved, their professionalism and communication is great but you may hear them complaining if items are heavy. I think the funniest comment I heard from them was "Everything is heavy Up in this Crib". I would recommend ensuring someone is there the entire time to ensure you track when they leave and when they arrive at the new location and have them itemize the receipt before sending you the bill. A vague receipt won't do to make sure you aren't overcharged.

Bang It Out Moving failed to complete my long-distance move from PA to NC in November 2024. During…read morethe estimate, I told them that previous movers had underestimated the size of my move. They assured me they would be fully prepared and that everything would fit in their truck. On moving day, after the truck was nearly full, they told me that several of my belongings--including a solid wood antique dining table and a bookshelf--wouldn't fit. They offered no solution at the time. After delivering the rest of my items in NC, I asked for a discount since they hadn't completed the move. They refused, but then offered to go back and pick up the remaining items, store them, and deliver them when they were next in the area. Over the next several months, I followed up repeatedly. They eventually offered to replace the table instead, but stopped responding when I proposed a reasonable replacement amount. I still have not received the undelivered items or any compensation. This company breached its written contract and has refused to resolve the issue. I've filed a complaint with the FMCSA and am sharing my experience publicly so others can make informed decisions.

I previously rate this company high. However I just found out how poorly the handled my furniture…read more Upon sitting on one of the beds it BROKE!!! Also, I have 3 useless bookshelves. The pins needed to hold up the shelves are missing. Isaiah told me they were in my old home office tape together in a ball. I went back there and found nothing anywhere I looked. Afraid to sleep on either bed that they reassembled. I removed the photos and changed the rating because Jerome from Moving ahead did an excellent job of correcting all our issues. I view the measure of a company not only on the original work but how they handle any issues that occur from the move. Moving Ahead Services did an excellent job correctly every issue we had. I recommend this business.

Very efficient and professional. On time and moved quickly…read more I really can't believe how good they handled the job.

Stanford was absolutely amazing. Saying he went above and beyond doesn't even begin to capture the…read morelevel of service he provided. What should have been a simple one‑hour task turned into a five‑hour marathon involving multiple stores, hunting down ice, Ziploc bags, a styrofoam cooler, and then getting everything shipped out on time at FedEx -- on a Friday, no less. Throughout the entire process, he kept me fully updated, sending photos and communicating every step so I never had to wonder what was happening. His professionalism, patience, and work ethic were truly outstanding. Anyone else would have told me this was too much or simply walked away, but Stanford stayed committed and handled everything with a calm, can‑do attitude. He is hardworking, reliable, and genuinely cares about doing the job right. I'm incredibly grateful for his help and would recommend him without hesitation.

Stanford was fast, professional, nice guy. I had construction debris littering my back yard and he…read moreremoved it. Thank you!

I loved working with this company. The customer service was quick, friendly, and on-pointe…read more Everyone I worked with was helpful. I loved how they would text you updates and you could mark when your trailer was ready for pickup by just clicking a button in a text message. Super easy! The only issue I had was that it did take a little longer than expected. I think I did move during one of the busiest times of the season, but I thought my truck would be at the new location sooner than it was. Also, I was never called when my truck arrived in the new location, but luckily I called and it was there and I could schedule an appointment before all my movers left to go back home. Overall, I had a great experience and would highly recommend them!

The move went very smoothly and efficiently. Trailer arrived as scheduled and the driver helped us…read morewith the ramp, explaining everything. They picked it up as scheduled and it only took four days to get from Western PA. to Las Vegas. The drop went smoothly. Had a little problem at pick up with bulk head door but they brought two people to help and that became a non-issue. Would definitely use this company again for any move.

A very deserving thanks to Tim at North American for all your help in our recent move to Florida…read more As you know all moves are hectic, especially out of state. Your diligence and support made our move much more tolerable. Additionally, the crew that moved us was a hard working, polite, and conscientious group. In today's environment finding a combination of price, quality, honesty, and good service is rare.

This is by far the greatest moving experience we have ever had. They are prompt and courteous. They…read morewent that extra mile for us to ensure our items were delivered early upon our arrival to our new home. We did not have one single item damaged. We have moved frequently with the military and have NEVER had such an awesome move. Excellent!

Incompetent movers who packed the truck(s) with no amount of efficiency leaving a lot of my…read morebelongings behind. (Everything just thrown in there without packing it tight). They damaged multiple pieces of furniture w/o letting us know -and my invoice was handled incorrectly as well. Management didn't express any concern for my horrible experience to the tune of nearly $1,100. NEVER USE THIS LAUGHABLE COMPANY.

Arrived on time, worked hard and got everything loaded into the small truck. I was surprised they…read moredidn't wrap anything in blankets, especially the antique dresser. Fortunately only the back received a few scratches. My new desk was not so fortunate as the front edge got chipped. The guys were friendly and worked without taking a break. They did however get lost on the way to the new place and stopped for gas witch added an additional 30 to 40 minutes to our timeline. I will add that the company could do much better by providing the crew with the right equipment, such as carts or a dolly that also converts to a cart. The complex we moved into let them use a cart since they didn't have one.