Thank goodness I arrived when I did! I was lucky to get Kelly, the business owner, whom most on…read morehere have raved about!! This is a modest salon, no frills, but no lack in great service and even good prices! Kelly explained upfront that there's a $2 charge for using your cc, I get it. She's being charged for every swipe on her end, why not be up front and honest. I really appreciated that! The pedicure was painless but thorough! I got the nice lotion rubbed in, then the salt rub, all followed by the hot towel treatment!! Talk about self care! Since we're in a tiny town, Kelly seemed to know everyone and she totally made me feel like we've been friends since forever! I'll be back if I'm ever back in Woodstock

My wife went in for a manicure and she was so pleased with Kelly. Although she didn't have an…read moreappointment she was still seen. She felt very comfortable with her and gave her exactly what she asked for.

A little update. Since this review, the managers and owner have taken efforts to make the salon…read morecleaner and it shows. Good Job! However, they have lost a staff member, which makes wait times even longer. This salon is still worth the wait, but I do hope they hire more skilled staff. If they keep their standards this high and have more help they could easily achieve a 5 star from me. For now when you go, take a book and wait. It is worth it.

I was just at Top Ten Nails in Woodstock Virginia. Eddy and Mary own this business. I've gone for…read moreover 12 years on a regular basis to see Mary to keep my Acrylic nails done. I've never had any problems but have seen Eddy treat customers poorly. I had one nail pop off one and a half weeks after they were done. I called and they were busy. I noticed today that I had green underneath one of my other nails. So this was 2.5 weeks after getting them done. I had one pop off, one fell off at the salon today and I had the green nail bed on the third nail. No one wanted to accept responsibility and Eddy started yelling at me when I said I was upset with what was happening. Mary said it was time for me to come for a fill in and Eddy said I had a bruise on my nail. It was no bruise. It was where the acrylic nail had lifted up and water got in causing my nail to turn green. He stood up and was telling me it was my fault and if I didn't like it, I could leave. I talked with Mary again while I was seated in front of her. I explained I had never had these problems. She said it was because of my grandchildren that I take care of. I told her it wasn't because of them. But she insisted. I told her I stay home every day and I don't soak my nails in water so something was wrong. Eddy started yelling again and came over and told me to get out of his place and I could never come back. This kept going on with him yelling while his wife Mary kept telling me it's ok, she will take care of it. Eddy had me crying hysterically and my hands shaking. I said I was going to call and he said "go ahead call, I don't care, this is my business. I was going to call my husband. I finally texted my husband and told him to come and help me. He came and Eddy lied and said I yelled at Mary. When my husband asked Mary about it she said I didn't. Mary kept apologizing for Eddy and he never once apologized. He didn't feel like he did anything wrong. I will never return there again even though Mary said for me just to talk with her next time and don't talk to him. It's a shame because Mary did a great job for many years and her husband destroyed a place that I enjoyed going to on a regular basis. Please don't go. Eddy was so disrespectful, he doesn't deserve that business. My husband took me home and I have been crying and shaking ever since. I have never ever been talked to in such a manner. I need this to be posted on every review site available.

Hours: m-f 9-7, sa 9-6, closed Sunday. They let you tip on…read moreyour card Very clean, positive experience. I don't get pedicures often and they didn't make me feel bad about how terrible my feet were. Everyone had a pleasant and efficient demeanor. I'm not much of a talker at places like this, so the minimal amount of conversation was perfect for me.

I went to Nail Spa for a simple gel removal and had a really upsetting experience. Before coming…read morein, I called ahead and was told to arrive in 15 minutes, but once I got there, I ended up being there for nearly an hour and a half just to have gel taken off. They initially sanded down the gel and wrapped my nails in acetone with foil, which is standard. But after I sat there for about 45 minutes, the gel still wasn't coming off easily. Instead of handling it properly, the technician became visibly frustrated and started using a cuticle cutter to peel layers of my actual nail off. I said "ouch" multiple times, it was painful and clearly not being done carefully. When I left, my nails were damaged and actually bleeding. This was not just poor technique, it just felt careless. On top of that, the overall experience was cold and unwelcoming. No one greeted me when I walked in, and there was little to no communication the entire time. I've since had to buy a medical-grade nail treatment just to try to repair the damage. I do not recommend this place. What should have been a simple service turned into a painful and unnecessary experience.

Like the other reviewer said, this place is truly a "hidden gem"!! My mom and I were in the area…read moreand wanted our nails done and came across this Yelp review and called. They were able to fit us in the same day, but only for pedicures. Then when we got there they were able to do both manis and pedis, which was very much appreciated by us. The spa is so serene and the staff were wonderful--they were very gentle in their treatments, which is a change from salons where you feel like you're being rushed to relax and then move on. They do not have massage chairs, but you don't miss them as the whole experience is relaxing. There are two pedicure and manicure spots in a separate room, so you feel like you're in your own private spa. They have a large selection of polish colors to choose from and they also offer various scented lotions. It was a wonderful experience and one my mom and I will talk about for a long time. I do have one suggestion--I was very comfortable during my pedicure, but I could have been even more comfortable if I was able to lay my head back to relax more. So maybe having more pillows to provide head and neck support for people who are taller than your seats would be a good idea.

This place is a hidden gem! The atmosphere is calming, serene and beautiful. The staff…read moreknowledgeable and professional. I go regularly for mani/pedis and hair cut and color; I've also had a facial - all were excellent. Top- notch service from Taylor (nails) and Eddie (hair). Be sure to make an appointment because they don't take walk -ins.

I tried Royal custom nails for the first time yesterday and I could not be happier! Anthony did…read moretheir tiger balm pedicure which was heavenly and Trudy did a wonderful manicure. I get gel. They are wonderful. They are right next to Happy Creek antiques. Please give them a try, you will continue to go to them. They were wonderful I had been going to Venus but after what they did to June and Henry after Henry stroke is appalling and I will never go back. June actually recommended Royal custom nails to me

AMAZING!! I will be coming back! Very clean and everyone was so sweet! Nancy was so wonderful,…read moregreat to talk to and the nails are BOMBBB

I moved to Luray recently and found this nail salon by accident. They are busy and seemed to have…read morea very steady clientele. I'm from the DC metro area and the prices are reasonable. It's not fancy but it is clean. They told me it would be around thirty minutes and it was. I had a spa pedicure for $35 and it was great. Very nice owners. Plenty of parking. They don't take checks. I don't blame them. Very reasonable friendly business.

They tell me to come at a certain time I do not live close to this shop at all and I show up and…read morethey are closed, why tell me to come at 6pm when you are closed? a waste of time and really ruined my day.. that is my only issue as I have not gotten my nails done here and now I'm not sure if I would.

My friends and i have been here twice but we love it so much it's definitely our new nail place…read more The nail techs are so nice, Mimi was especially awesome. My gel nails last longer here than they have anywhere else i've been, i don't even know what they do differently but it's magic. It's also so gorgeous inside since the remodel it makes me feel like a kardashian when i'm inside.

What an incredible Nail spa. I have never experienced such amazing service, ambience and luxury…read morebefore. Hands down most beautiful spa I have ever experienced. Aly was absolutely incredible, I only get pedicures ones a month but this is making want to come at least every two weeks. Can't wait to come back!! So glad I found this place

Service overall is amazing. Katy is extremely friendly and professional. My daughters and I have…read morehad services with her including gel mani, pedi, acrylic tips with different nail shapes, designs and art. All instruments were very clean. Color options were great. She is very creative and hard working. Katy is also a perfectionist and will make sure you leave happy. She goes above and beyond at all of our appointments. We really enjoy our services with her and highly recommend!!

Got some amazing Christmas nails done with Rachel! She is great and super fun to chat with while…read moreshe works. I've also had my nails done by everyone in the shop and have never been disappointed. Highly recommend Allure! They've been my go to salon for almost 5 years!

The building needs ventilation! Very hard to sit and have a pedicure with the smell from…read morechemicals.no windows up no ceiling fans going. Not healthy!