0 stars! I scheduled an appointment at Pro Nails and requested a specific nail design. During the appointment, the technician started a set of nails that did not match the design I had requested. After reviewing the results, I expressed my dissatisfaction and explained that the acrylic used was not what I had asked for. I let him know before the polish and shaping even started. Because I was unhappy with the outcome, I requested that the nails be soaked off, as I did not wish to pay for a service that did not meet my request. However, my request was declined. As we attempted to address the issue, the situation became increasingly tense and difficult to resolve. The disagreement eventually escalated to the point that the police were called, which made the experience even more uncomfortable. Despite my concerns about the quality of the service and the final result, I was ultimately required to pay for the nail set. While I understand that misunderstandings can happen, I had hoped for a resolution that would address my concerns. Based on this experience, I was not satisfied with the service provided and cannot recommend this salon. read more

Anytime I'm in Ft Lauderdale I get my pedicure done here, most of them do a good job, the owner/manager, the one that does the lashes and there's another lady but didn't see her this time. I try to avails the young lady that started working here recently. I came in late with one hour to close and that was the first mistake, the second was when they sent me to her I didn't request someone else. After years of coming here this is the third time I was not pleased. She seemed to be guessing her way through, finally when she seemed to be about to polish I pointed out some things that didn't look right, she did her best but I wasn't happy. The vibe's always friendly and welcoming. read more

Horrible service, my finger was maliciously cut by Roxy after being told I was picky simply because I wanted the nails I paid for. I said from the beginning that I wanted almond shaped nails but I was told that I could get almond shaped nails when I come back so Roxy wanted me to pay for something I didn't want and when I complained he started fussing and maliciously cut my finger which cost me money from getting medical treatment and pain and suffering. Save yourself some money and pain avoid this place. Horrible atmosphere I would given zero stars if it was an option read more

horrible service charged 90$ to put my feet in the water and soak for only 2 minutes. left extra skin at bottom of foot . French tip very messy , acrylic very sloppy not formed correctly and can see my real toe nail on the side . read more

I asked for a break down of the price and the entire shop argued with me. I simply wanted a break down of the price but apparently that was too much to ask. They treated me as if I didn't want to pay because I asked for a break down because none of the prices make sense they just make up numbers and it doesn't match the "price menu" I left with a migraine. The one sweeping the floor told me to go somewhere else... just because I asked for a breakdown of cost. Insane. read more

I love love the customer service here and the quality of service is top tier I most definitely would recommend yall to book read more

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this is the worse fucking place you can go to do your eyebrows just a waste of time and didn't even halfway do my eyebrows right. It looks like they drew on my eyebrows don't waste your time coming over here and the lady knew she fuck up read more

I went to Pro Nails in tears because another nail salon butchered my eyebrows. The woman at the front desk was so nice and empathetic. She fixed my eyebrows beautifully. Pro Nails will be my place from now on. Thank you for giving me back my confidence! read more

She start off by trying to use an old pumice that look worn out. Then while my feet were in the water she tried to leaning it and I popped my feet out. Pedicure gone wrong. My toe hurts. read more

Pro Nails - Pedicure gone wrong - Nail Salons Near Me - North Lauderdale, Florida

I tried to give them a chance despite the low reviews and even when I was getting my pedicure I had to instruct the tech to not pull the dead skin because it was was hurting I told her twice to to not pull and just clip it with the the nippers and secondly pedicure polish job was done horribly the price is low and the the esthetic of the place is cute but quality not so good so please go elsewhere and pay the extra bucks for quality service read more

I used to have a nail tech that I used for many years and unfortunately lost him after Covid. Since then, I have moved from West Palm to Broward and had a hard time for 2 years finding a really good and honest nail tech that knew what he was doing. After two years of searching....conveniently, I found Pro nails around the corner from where I lived in North Lauderdale and to my surprise, this nail salon had a very beautiful comfortable setting. I met with John the Owner and He did a full set on me and they came out Great not to mention my nails grow extremely fast and some of the other nail salons I went to.....after about a week or 2, they would look like I'm 3-4 weeks post. Anyway, to make a long story, short. I've had a great experience here and have been consistently back for my fills for the past four months. Still happy And not going anywhere else. read more

Came in last night and the male nail tech who did my nails was very sloppy in painting my nails with the gel color, got it all over my fingers and tried to have me put my hand in the lamp like that, and i had to explain the the LICENSED nail tech that doing that could give me contact dermatitis. fast forward an hour later i notice one of my nails chipped (they're barely past my fingertips) and that the top layer of polish on two of my nails was coming up, and fast forward to me waking up this morning, not even 24 hours after getting my nails done here, the top layer of polish is coming off on even more fingers. would give zero stars if i could. will not even be returning to let them fix it, i'd rather fix it elsewhere! read more

I've been to that salon multiple times and have always left thinking I should have just changed my polish at home. I go when I'm visiting my mom so I always forget how horrible the techs are. My husband and I just left there feeling so unsatisfied. My husband had a pedicure and a manicure and I had a pedicure. So, two different techs, same experience. That tells me that the owners/establishment do not care to provide good service. Pedicure was done in less than 10 mns. I asked the guy to clean my toes better, he cut the sides of my toe nails/cuticles in such a rush that I bled. I went there for convenience today but will certainly not go back. read more

If you're trying to save $5 then I understand going here but I've given this place a fair amount of chances. My last one is when I just simply went to get my eyebrows done, left a burn mark under my nicely done eyebrows buzz kill. I've also had my toes and nails done here, one time the girl cut me while doing my nails and you'll never guess what she put to stop it... glue. This place is just a permanent no for me. Good luck to anyone who tries. read more

First time in this place. As I got out of my car I saw a lady walking out and I asked her how she liked her pedi. She said she's been coming here for 20 years. So that was a good sign. The first thing I noticed was how open the place was. And the nice tranquil spa music. I went on Sunday at 1ish and I only waited a few minutes. As soon as I sat on the chair the lady offered me something to drink (water, wine?). I didn't take anything. They put a plastic around the bowl and keep the tools they use in individual bags, those ones that are used for sanitary purposes. I liked my pedi. Then I went to get my eyebrows waxed and also got a good job. The place was clean and I'll definitely be back. read more

The place is so beautiful. The people are truly people person's... Everyone so friendly and I Love my nails...I think I've found my forever nail spot in Broward read more

Pro Nails - Nails - Nail Salons Near Me - North Lauderdale, Florida

Worst Customer service ever. Got my nails done by "Jennifer" On a Saturday mentioned to her that they were too thick and she kept insisting that they will come out nice. Two nails came off the next day I came back the following Monday day after I noticed all nails were basically coming out showed it to the manager and mentioned I was on break that I can come Saturday to get them redone she said ok. I come Saturday and they charged me 20 for a mistake one of their employees did... after I had already paid 50 dollars the previous visit if you can't do nails correctly you shouldn't work there. I will never come here again they don't care about their customers just money. Save your time and money. This is the second issue I've had here. There is always a customer arguing with the employees. Honestly this place needs better employees. Do not go here! read more

Pro Nails - This was Sunday. I got my nails done the day before. 50 dollars just to come back and pay another 20? - Nail Salons Near Me - North Lauderdale, Florida

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Horrible service, nail rech cut my skin open 2 times and didnt appologize, didn't give another coat even when the polish was spotty and charged 25 for a pedicure only. Inconsiderate people who only want your money. Take your money to businesses that value customer service! read more

I have been coming to this shop for five years. The management is great and very friendly. All of the workers know me by name and treat me like family. They offer and wide variety of options, and enclosed a customers to try new things. They also offer VIP service along with complementary wine or refreshments. read more

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For almost 10 years of living in North Lauderdale, I decided to try Pro Nails. They have always sat in the corner of the plaza, but relocated a few suites over. The new design is chic, atmosphere is tranquil, and staff are diligent and polite. Jennifer and Anna serviced my mother and I for pedicures and it was truly a beautiful experience. I usually do not visit other nail technicians other than my own, but under these circumstances I believe I have found my secondary nail home. I highly recommend Jennifer! I actually had stubbed my toe the day before and it had swollen and bruised. Jennifer took so much care that it appeared second nature to her. I definitely will be coming back. FYI, they only accept cash tips with an ATM. read more

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This is the absolute worse nail salon, I just left there and paid $58 for a regular manicure/pedicure. My cuticles were never cleaned properly, the nail shapes are horrible, the polish is totally uneven, it's just a all around bad. read more

Pro nails treat you so well. From the moment I walked inside the shop I felt welcomed. I was there to get my feet cleaned and they took me right into my seat and sat me there and got my feet soaking. They also offer me if I would like something to drink and I kindly said yes. From start to finish there was a woman who clean my feet which was very friendly and get the job done on my crusty feet. My feet are brand new and I will definitely going to be going there again. read more

Pro Nails - I'm a guy! Who cares! We need great feet also! Give them a try - Nail Salons Near Me - North Lauderdale, Florida

Loved my first experience here. I came here because I went to another place previously and it was terrible...There is a lot of space and not super busy. I got a gel manicure and my prior gel set removed which took 5 times to just be soaked off. My tech was nice and took her time. She cared about her job and it showed. read more

Pro Nails - Nail Salons Near Me - North Lauderdale, Florida

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I used to love coming to this spot before they moved into their renovated location. They do a good job. Granted their new spot is very nice, but my issues with them is that they now have a sign on the door not allowing kids under 10. I love taking my 3 year old to the salon to have her own nails done. I know it sounds crazy, but she loves getting her nails done and sits still through it. She's been there before and I've paid for her to get gel mani pedis since they last longer. She loves the whole treatment, but she's not welcomed. I also HATE salons that only accept cash tips. I never carry cash on me, so if you tell me afterwards that you only take cash tips don't expect me to come back with a tip. Lee's nail salon just opened down the road in the new strip by walmart, and they gave my kid the full treatment and take cash. read more

Just left the salon after paying $59 with a tip for a medicare and a pedicure and the manicure she She came twice the 1st time she said there wasn't dry I said there may be 10 more minutes then she came the 2nd time she said oh they're good you can leave I left and got to my car I went back in because one of the nails was messed up wasn't dry and then she had a customer she told me to have a seed and wait which I didn't think was right especially when she had already screwed up mine and I had given her $10 tip also got home and every 1 of my nails are is messed up I will never go to this salon read more

I have been coming here for over 1year and I've never had a problem... I have always been treated with respect and have never been over charged read more

Pro Nails - Eyebrows done perfectly - Nail Salons Near Me - North Lauderdale, Florida

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When to this place with my whole family. Everyone was disappointed with the service. I paid 65 for pedicure and nails. My toe nails look like a 2 year old painted it. And the gel power. He didn't even do a good job around the edges. I put nails on like 2 times a year. but this was beyond poor service. Spent 135 in this place and it would be the last penny I spend here. plus they are not even apologetic for anything. read more

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DO NOT COME HERE ! Just left the nail salon & let me tell you how upset I am ! I asked for gel color change on my hands and pedicure on me feet... I had bubbly gel polish and I asked nicely for him to fix it so he did. Once we got to the pedicure area I noticed he started applying the gel polish on me when I told him at first that I only wanted pedicure.. not only that no one let me know that it was $15 to remove gel polish for your toes.. I told him 3 more times that I only wanted pedicure and have them polished.. he kept insisting that it was $10 extra.. I gave in because I usually do gel on me feet, but once they told me it was $15 to remove the gel polish on my toes I was super upset. He thought it was funny when I told him that my last nail salon didn't charge me $15 to remove my gel polish.. they usually charge $3-5.. I paid $60 for everything and was nice enough to give a $5 tip. Once I walked out I took a look at my hands & toes to realize that both hands / feet polish were super bubbly on the polish. I thought about it and walked back in.. the manager is just sitting on his phone on one of the massage chairs and sent me back to the person who originally fucked my nails up. I told the guy that my nails were bubbly he really had the balls to say " Really.. where ? " I said all my nails have bubbles so please redo all of them. He decided it was okay to snatch my arm and that's when I yelled at him not to ever touch me like that AGAIN ! He had such an issue with redoing it all for me that when he sat me down to redo my toes he started buffing my toes so hard that he hurt my skin and I let him know,but he decided to ignore me. Yes I gave attitude because I was upset that I paid $60 for my nails and didn't get the service I wanted. Not only that, but all the women were speaking to him and raising their voices in their language while staring at me. I was nice enough and said thank you on my way out because there was no need for me to start anything at a nail salon.. I usually let the manager know, but he looked too Intrested on his phone that I just would rather leave a review. On the way out the lady that was super upset decided to walk out the same time I did and stepped on the back of my sandal.. so I gave her a dirty look because she knew what she did. DO NOT COME HERE ! They do not care about what you want they just want your money. Probably the worse service I've ever gotten. read more

Absolutely NOT!!!! Poor customer service and poor nail polishing abilities. I thought I would give this place a try, WRONG decision. The nail tech was rude and kept rolling his eyes at me when I said I didn't like the polish job he did. He said that's it's my fault because of the way I was holding my hand under the dryer. Really?? He even shaped my nails his way and not the way I asked saying that he knows how my nails should look. Please skip this place and go somewhere else. Companies should understand that it's our business that keeps them going. I would give ZERO STARS if I could!!!!!!! The older guy did my nails. He has NO manners!!! Texting while doing my nails. He never said hello when I sat at his station. All he said was WHAT COLOR. Then rolled his eyes. Please go elsewhere. read more

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Alex always does a wonderful job on my nails! From the very first day I started coming here months ago, Alex has been doing my nails and he's been doing an excellent job. read more

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Alex always does an amazing job. I have been going since I was a teenager. I will always come back. The new salon is beautiful too.

The people here are UNBELIEVABLY RUDE!!! It is scary quite honestly. Mind you I am 8 months pregnant walking into this establishment...don't expect special treatment but respect at the most... They don't have you sign in any where when you come in so expect them to call some one else before you. I've been here more than once to see if maybe it's my energy that didn't match with there's that day but same rude/disrespectful service. ESPECIALLY Emily. She has a very apathetic curt attitude. read more

I had been going to this place for about 15 years before Alex tried to Fort Lauderdale Beach market and seemingly failed. Since he returned I tried going back a few times but the quality of work had become so poor by the staff that it seems impossible for them to recover. The people doing the pedicure hardly care and don't make the effort to clean up your toes after a pedicure before applying new polish. Same with manicures and gel - left looking like 2 week old growth (because they dont polish all the way at the top of your nailbed) and air gets trapped underneath. Sad to have to retire them but I have to get what I'm paying for. Other salons nearby has far passed them in service and quality. read more

Do not go to this salon they do a shitty job with your nails and does not charge the same price every time you go. First time I got a fill was 30 now today they charge me 35. They do not know how to shape nails properly and the man owner is very rude and heavy handy with the polish and does a shitty job painting nails. He claims he has been doing this for 24 years then he should do a much better job shaping and painting nails. Do yourself a favor and read all the reviews go else where read more

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The service is was absolutely terrible ! The guy didn't know what he was doing to my nails and then got upset with me when I said he did the shaping wrong. No one apologized either!!! read more

Went today for a Pedicure with Don. Excellent service, only thing disliked is that you are unable to tip on your credit card. They only except cash for tips. read more

This is my third time here and I'm not a huge fan . The atmosphere is delightful and the staff is nice . Services and sanitation is a 7 out of 10. Didn't see them take the cutters out of a bag and they reuse the toe spreaders if you don't ask for a new one. IOh don't get your eyebrows done here either I give them a 4 out of 10. Still trying to find my home spot cause this definitely isn't it read more

If I could give this place 0 stars I would. This was my second time coming here and definitely my last. I came in to do a full set and a pedicure. I still had my previous acrylics on and the guy insisted on using a nail piece to go under the nail to remove them. I have a very high pain tolerance and this guy was forcing the nail in even though I told him multiple times it hurt. After not being able to take most of them off is when he decided to do a soak off and this was very painful. He then slowly took off the acrylic and cut down my real nail. This is when I realized he had split mostly all my nails and was pushing the nail piece under my real nail and the acrylic nail. Almost all my fingers were bleeding and he continued like nothing. I was speechless and I had to stop him when the shapes were not matching on both hands. I ended up leaving and only paying for the pedicure that wasn't all the best either. This is how my nails looked and I felt like anything I touched would snap the acrylic and my nail off. Definitely would not recommend this place because to top it all off not once did I receive an apology. read more

Pro Nails - Nail Salons Near Me - North Lauderdale, Florida

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First time visiting this location and I will not return please stay away from pro nails . No customer service. They will totally messed up your eyebrows oh they do not repair nails .poor service read more

While the price is budget friendly, I don't think it's worth it in exchange for lack of cleanliness and sub par service. I only came to get my eyebrows done, but should have listened to the red flags as while I was waiting...things to know in advanced is that they do the waxing in the middle of the room and everyone sits on the same towered chair, I'm used to going into a private room or at least an area sectioned off for privacy. I don't care for small talk so I don't rate on personality, but I was a little annoyed that when I tried to tell her how I prefer my eyebrows she just brushed me off. The end result of the service was burnt skin and barely any eyebrows left. Definitely go some where else! read more