Pro Nails

3.2 (122 reviews)

ModerateNail Salons, Waxing, Eyelash Service

Open • 9:30 am - 7:00 pm

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Services - Pro Nails

Nail fill-in

Toe nail fill-in

Hand nail fill-in

14 More Services

Hand and toe nail fill-in

Manicure

Manicure and pedicure

Pedicure

Nail polish change

Toe polish change

Hand polish change

Hand and toe polish change

Nail polish removal

Toe polish removal

Hand polish removal

Hand and toe polish removal

Nail repair

Waxing

Pro Nails Photos

Pro Nails - Your kids get to dress up, why shouldn't your nails? Treat yourself this Halloween! Walk-ins welcome, but appointments get priority. - Nail Salons Near Me - Denton, Texas

Pro Nails - Halloween nail check! If yours aren't ready yet, we've got you covered. Come in this week for your spooky transformation. Book now! - Nail Salons Near Me - Denton, Texas

Pro Nails - Dark nails with glowing highlights set the mood. Show off your spooky chic side. Reserve now - Nail Salons Near Me - Denton, Texas

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Did an amazing job with our theme request!! I couldn't be happier with who they turned out!

Samantha W.

2nd time in.. same quick service.. nails look good and I'm on my way home in an hour 5 minutes.. not bad at all..

Black on black nails with some glitter!?!

Denisha F.

I have been here several times now and have had nothing but such a great experiences. They have a huge range of dip colors. But above all I love the employees they all do amazing nails. The person who greets you when you come in is so sweet. Love this place. I absolutely love the atmosphere and everyone is so sweet. You don't want to miss out here!

I took my two girls on a Friday as walk ins. They took us in and said there would be a wait. Which I did not mind. I could see they were busy. Although we had to wait awhile I loved how my nails came out. My daughter (for her first time) loved hers as well. We definitely will be going back.

Maria Isabel C.

It was one of the worse nail jobs I've had in years. I've been getting my nails done for 30 years now. I asked to please be redone. And I was told NO. The owner lady told me they could put more dip on them, but that was not going to fix the with of the nail nor product on cuticle. I am sure there is good ppl who know what they are doing, but the owner does not use their ppl where their strengths are. Never going there again.

Maguire W.

edit: my middle finger got horribly infected. went to the doctor to get it treated. doctor stated that it comes from nail salons. the infection has healed but I might loose the nail itself avoid this place like the plague

I did an ombré with a bright yellow and ran and then one has a design with smiley faces they did themselves (70ish)

Bailey D.

THIS IS THE PLACE TO GO! They never disappoint and the prices are nice. This has been my go to place for months now! Make sure to enter your number into the iPad when your check out for possible little coupons. The pictures are some of mr favorite sets they've done.

Susan V.

Pro Nails has been my go-to nail salon for years. Management and staff are always accommodating. I prefer customized design on my nails on each visit. I bring a photo of the nails I like....and the nail technician does the rest. They've never disappointed. My nails are always lovely. I constantly receive compliments on my nails from young and older. During peak times, I may have to wait a bit but, management always communicates as to status of the wait time. They ensure I'm comfortable during the wait. I went to other nail salons years ago but they would not (could not?) do nails the way I asked. I've referred many friends and family to Pro Nails. I will always be a client of Pro Nails.

Bella and Sam were super kind, professional, and made sure I was in control of my nails' look the whole time. They were both so easy to talk to and made my stay super lovely. Also both of them were really efficient! I've had nothing but great experiences here. I love my nails, I'll be back :)

Loraina E.

I been coming to this salon for over a year and Nina always makes me feel comfortable. She frequently ask or has her employees ask if everything is okay or if we need anything. The staff always goes above and beyond to get to know the clients. I always come and get the basic gel manicure or sometimes I'll mix it up with dip but they always do as I ask and if I don't like it (I let them know during the process and they will correct it)! Never have any issues with getting what I ask for! Always ask for Niña,Ben, Jen, or Ann! There's also another gentleman I believe his name is Eric very nice and funny! They do a great job!

Shannon L.

Five stars if they just bought softer towels. I loved my pedicure and got an excellent massage, but he dried my legs with a harsh towel that takes away from the experience Otherwise, $27 for a classic pedicure is a bargain.

Celina A.

I was in the city for a wedding Looking to get my nails done I found this place Amazing! Nina is exceptional. Very pleasant staff and accommodating. They have all sorts of new designs.Im very particular and couldn't be more pleased with Nina and her works!!!

Caitlyn B.

I will give them the benefit of the doubt and give them two stars instead of one because I see other reviews are good and perhaps they were having an off day. We came in at exactly five o'clock on Sunday. They close at six. That's plenty of time to do one pedicure for my friend and then a set of nails for me. The woman that seemed to be in charge told us there would be a bit of a wait. Okay that's totally fine no worries. Thirty minutes go by and they move us both to pedicure chairs. However this was just to sit down and use the massage chairs. At the one hour mark we were finally started on. At this point they are now technically closed,yet still taking more and more customers, even though their workers are noticeably displeased with staying later. Now that they started on us, everything gradually went downhill. The person that did my friends toes was just flying through them. He didn't not take care in making sure that all dead skin was takin care of and cuticles were bleeding. When they sat me down, the woman in charged glued on my acrylics and cut them in such frenzy, pieces were flying everywhere. Once she got them on and shaped she left for another 30 minutes. From there another man came and put on the powder. He was the most angered about staying late, and did not speak a word the whole time he just grunted the whole time. Then another 30 minutes went by and another different girl came and did the final paint. We ended up leaving an entire hour and a half after they closed. Bottom line is: if they would have told us they were too busy to ensure proper care, we would have said fine and waited till the next day to go to luxe nails. My nails were horribly misshapen and the paint job was dismal. They broke off within a week, and the nail underneath is extremely damaged.

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Svaya K.

0

1

29 days ago

All of the women here are so kind and always greet me with a smile! I've been seeing Nancy for a while now and she always does an amazing job. I love how gentle she is and her attentiveness. She always makes sure everything looks perfect before I leave! read more

Pro Nails - Nail Salons Near Me - Denton, Texas

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Chastity K.

0

1

3

4 months ago

I asked for a pretty hard design, yet was given amazing service and quality with my nails. read more

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Caroline D.

0

1

0

4 months ago

Amazing pedicures and dipped nails. The technicians are friendly and do an awesome job. Highly recommend Pro Nails

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Samantha T.

7

1

2

1 year ago

Did an amazing job with our theme request!! I couldn't be happier with who they turned out! read more

Pro Nails - FOURTH WING // ONYX STORM NAILS - Nail Salons Near Me - Denton, Texas

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Amy C.

0

1

0

1 year ago

Service was god awful and my nails came off in half after a week, the guy doing my nails kept pulling my hand and made me uncomfortable overall. Everyone was so passive aggressive. read more

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Samantha W.

7

30

8

2 years ago

2nd time in.. same quick service.. nails look good and I'm on my way home in an hour 5 minutes.. not bad at all.. read more

Pro Nails - Christmas season is here - Nail Salons Near Me - Denton, Texas

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Denisha F.

0

3

1

3 years ago

I have been here several times now and have had nothing but such a great experiences. They have a huge range of dip colors. But above all I love the employees they all do amazing nails. The person who greets you when you come in is so sweet. Love this place. I absolutely love the atmosphere and everyone is so sweet. You don't want to miss out here! read more

Pro Nails - Black on black nails with some glitter!?! - Nail Salons Near Me - Denton, Texas

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Laura F.

0

4

6

2 years ago

I took my two girls on a Friday as walk ins. They took us in and said there would be a wait. Which I did not mind. I could see they were busy. Although we had to wait awhile I loved how my nails came out. My daughter (for her first time) loved hers as well. We definitely will be going back. read more

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Robin G.

0

4

0

4 years ago

I love coming here for my manicures and pedicures! Nancy takes care of my needs every time! I feel very welcome by everyone and have never been disappointed! read more

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Maria Isabel C.

81

2

6

4 years ago

It was one of the worse nail jobs I've had in years. I've been getting my nails done for 30 years now. I asked to please be redone. And I was told NO. The owner lady told me they could put more dip on them, but that was not going to fix the with of the nail nor product on cuticle. I am sure there is good ppl who know what they are doing, but the owner does not use their ppl where their strengths are. Never going there again. read more

Pro Nails - Dent in nail - Nail Salons Near Me - Denton, Texas

Pro Nails - Wide, product touching my cuticles - Nail Salons Near Me - Denton, Texas

Pro Nails - Horrible shape - Nail Salons Near Me - Denton, Texas

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Doug E.

0

2

0

2 years ago

I'm 59, male and 6'2" and have been going to pro nails for about a year. I have never had a bad experience here. The staff is extremely nice and accommodating. The service is exactly what a customer wants and the place is clean, relaxing, and accessible. 5 stars read more

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Maguire W.

0

10

2

4 years ago

edit: my middle finger got horribly infected. went to the doctor to get it treated. doctor stated that it comes from nail salons. the infection has healed but I might loose the nail itself avoid this place like the plague read more

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Bailey D.

0

7

13

5 years ago

THIS IS THE PLACE TO GO! They never disappoint and the prices are nice. This has been my go to place for months now! Make sure to enter your number into the iPad when your check out for possible little coupons. The pictures are some of mr favorite sets they've done. read more

Pro Nails - I did an ombré with a bright yellow and ran and then one has a design with smiley faces they did themselves (70ish) - Nail Salons Near Me - Denton, Texas

Pro Nails - Plain purple (around 40) - Nail Salons Near Me - Denton, Texas

Pro Nails - Pink ombré (60) - Nail Salons Near Me - Denton, Texas

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Susan V.

0

1

3

4 years ago

Pro Nails has been my go-to nail salon for years. Management and staff are always accommodating. I prefer customized design on my nails on each visit. I bring a photo of the nails I like....and the nail technician does the rest. They've never disappointed. My nails are always lovely. I constantly receive compliments on my nails from young and older. During peak times, I may have to wait a bit but, management always communicates as to status of the wait time. They ensure I'm comfortable during the wait. I went to other nail salons years ago but they would not (could not?) do nails the way I asked. I've referred many friends and family to Pro Nails. I will always be a client of Pro Nails. read more

Pro Nails - Christmas Nails! - Nail Salons Near Me - Denton, Texas

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Summer S.

27

9

6

3 years ago

Bella and Sam were super kind, professional, and made sure I was in control of my nails' look the whole time. They were both so easy to talk to and made my stay super lovely. Also both of them were really efficient! I've had nothing but great experiences here. I love my nails, I'll be back :) read more

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Loraina E.

0

2

1

5 years ago

I been coming to this salon for over a year and Nina always makes me feel comfortable. She frequently ask or has her employees ask if everything is okay or if we need anything. The staff always goes above and beyond to get to know the clients. I always come and get the basic gel manicure or sometimes I'll mix it up with dip but they always do as I ask and if I don't like it (I let them know during the process and they will correct it)! Never have any issues with getting what I ask for! Always ask for Niña,Ben, Jen, or Ann! There's also another gentleman I believe his name is Eric very nice and funny! They do a great job! read more

Pro Nails - Love it - Nail Salons Near Me - Denton, Texas

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Shannon L.

0

6

7

7 years ago

Five stars if they just bought softer towels. I loved my pedicure and got an excellent massage, but he dried my legs with a harsh towel that takes away from the experience Otherwise, $27 for a classic pedicure is a bargain. read more

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Celina A.

0

6

1

8 years ago

I was in the city for a wedding Looking to get my nails done I found this place Amazing! Nina is exceptional. Very pleasant staff and accommodating. They have all sorts of new designs.Im very particular and couldn't be more pleased with Nina and her works!!! read more

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Caitlyn B.

Elite 21

168

134

559

8 years ago

I will give them the benefit of the doubt and give them two stars instead of one because I see other reviews are good and perhaps they were having an off day. We came in at exactly five o'clock on Sunday. They close at six. That's plenty of time to do one pedicure for my friend and then a set of nails for me. The woman that seemed to be in charge told us there would be a bit of a wait. Okay that's totally fine no worries. Thirty minutes go by and they move us both to pedicure chairs. However this was just to sit down and use the massage chairs. At the one hour mark we were finally started on. At this point they are now technically closed,yet still taking more and more customers, even though their workers are noticeably displeased with staying later. Now that they started on us, everything gradually went downhill. The person that did my friends toes was just flying through them. He didn't not take care in making sure that all dead skin was takin care of and cuticles were bleeding. When they sat me down, the woman in charged glued on my acrylics and cut them in such frenzy, pieces were flying everywhere. Once she got them on and shaped she left for another 30 minutes. From there another man came and put on the powder. He was the most angered about staying late, and did not speak a word the whole time he just grunted the whole time. Then another 30 minutes went by and another different girl came and did the final paint. We ended up leaving an entire hour and a half after they closed. Bottom line is: if they would have told us they were too busy to ensure proper care, we would have said fine and waited till the next day to go to luxe nails. My nails were horribly misshapen and the paint job was dismal. They broke off within a week, and the nail underneath is extremely damaged. read more

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Daniela V.

122

7

9

4 years ago

A terrible experience, do not recommend. My sister and I got pedicures, I also got powder gel nails. The woman doing my feet was very rude, left in the middle of the pedicure and did a bad job. While she was doing my toe nails she was cutting too much and it was clearly hurting me, instead of stopping she kept going. Then, one of my big toe nails was longer than the other one, so I ask her to cut it, she talked to the people working next to her pointing at my nail, and then just ignored me and didn't fix it. She left for no reason in the middle of the pedicure and I had to wait for someone else to come and paint my nails. My sister's pedicure looks like it was rush, some of the nails are not fully painted and the nail polish looks like something you get at the dollar store. A man did my powder gel nails and he was also rude. I feel like every nail looks different, they are uneven and have different thickness. You'll fell like the whole service is very rush. read more

Pro Nails - Toes not fully painted - Nail Salons Near Me - Denton, Texas

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Rachel T.

78

3

7 years ago

This is the only place I will go to after years of hopping around, nina is my nail tech she is awesome I do not have breaks her nails are strong. She has never failed to complete a task or design I've asked for. They always come out better than the example that I show her. She is sweet. The atmosphere there is very calming. I recommend Pro Nails if you are in the Denton area, i drive from Lewisville every time....... Rachel read more

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Anonymous L.

0

14

2

3 years ago

I thought I would try this place out and it was more then worth it! The employees are extremely friendly, and told me the price of everything before doing my nails. I will definitely be back here. The prices are reasonable and the nail techs take their time and do amazing work. I highly recommend this place! read more

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Alexandra R.

246

21

36

8 years ago

I love this place! Everyone is always eager to take care of you and make you feel like a VIP. I have had my nails done by Alex, Nina, and Ken, and they all do an exceptional job. Alex is my favourite and I've been going to him for 4+ years, but if he isn't there I don't have to worry; I still walk out with my nails looking great because everyone there knows what they're doing. Don did my pedicure for the first time today and I was excited to have him since I've seen great reviews about him on Yelp. They were correct; he gives amazing massages and my toes look fabulous! read more

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Jordan T.

156

3

1

8 years ago

I asked my friend who always has perfect nails where she got them done at and she told me Pro Nails, and to ask for Nina or Yvonne. When I got there Nina was the one that did my nails and WOW she did an amazing job. I was in the halloween spirit and wanted something dramatic and spooky. She paid attention to detail, making sure my nails were even and looked good and that I liked them. I felt so comfortable with her, and she was so nice. will DEFINITELY come back! read more

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Lollaa B.

154

1

2

6 years ago

I got the lady with the blonde bob to do my nails and she was pretty excited about the style I wanted and kept making sure I was okay with the look. I got the attention of some other customers who wanted to see the finished look. This photo is a week later. I love them ! It was supposed to be $60 but I got a 10% discount using their 5 star rewards program read more

Pro Nails - Nails - Nail Salons Near Me - Denton, Texas

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Susan M.

0

2

0

5 years ago

Been going there before Nina and Alex owned the salon. They have done a great job at remodeling. Had Alex do my nails last time and while doing my nails I started looking around to see how they are doing with sanitation with the COVID thing. They don't use towels on stations while putting on nails. Don't wipe down stations between customers. Acrylic dust is everywhere. The acrylic screens between customer and nail tech is nasty. The mirror over the sink was wiped with a dirty rag. After using the bathroom I decided to tell Alex how dirty the shop has become. He listened and thanked me. I broke a nail that night and decided to go back for repairs and see if he took my advice. No, and I won't be back. read more

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Iysne S.

287

4

1

3 years ago

i waited too long for a pedicure and no one said anything to me. this really inconvenienced me because i had a wedding to go to and now i have to rearrange my schedule to make sure my pedicure is done. read more

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Valentina P.

228

1

7 years ago

Was looking around Denton for a place to get a full coffin set and finally found the one! Really recommend this place for next gen nails, they have a great color selection. Ask for Nina!! She did an amazing job and gave me a beautiful coffin shape, I am in love! Super friendly and great environment. read more

Pro Nails - Next gen shade 100, coffin shape - Nail Salons Near Me - Denton, Texas

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Carla C.

0

14

1

5 years ago

So my daughter and I went in to have pedicures... we were put in waterless chairs and ignored for 20 min woulda been longer had we stayed. They never even said it would be a few min or anything, didn't say a word as we were walking out.... So we came to Allure nail bar literally 1 Min away and was helped immediately..... there are too many nail places in this town to be ignored.... If I could give 0 stars I would... sorry not sorry pro nails I will never be back and I will tell everyone I know not to go there read more

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Vannessa R.

36

3

5

7 years ago

Didn't wait at all to get started. Got started on my pedicure immediately. Got there at 2:15 left at 3:55. Manicure and pedicure done perfect. Complimentary margarita is great. Thank you jack and friends for the great service read more

Pro Nails - Powder nails +5 for 2 chrome nails - Nail Salons Near Me - Denton, Texas

Pro Nails - Classic pedicure $27 - Nail Salons Near Me - Denton, Texas

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andrea h.

0

1

3

6 years ago

i made an appointment before hand yet i still had to wait about 25 minutes before i was actually attended. i had a pedicure which was fine however when it was time to do my acrylics... now that's a different story. the nail tech left glue on my skin and left a weird dent in my nail (not to mention this crooked my ring finger nail is). after she was done, she didn't put cuticle oil but instead went in with ACETONE which further dried out my nails. overall it was an extremely disappointed experience sad to say i won't be coming back. read more

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Vannah P.

277

4

2

7 years ago

Joseph did my nails , short and simple is what i asked for & that's exactly what i got . i loveeeee them read more

Pro Nails - Joseph did my nails , short and simple is what i asked for & that's exactly what i got . i loveeee them ! - Nail Salons Near Me - Denton, Texas

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Lynne W.

311

1

6

6 years ago

I've spent 8 years getting my nails done and even after that the shapes were not consistent. Therefore on my search for someone who has not only good customer service, great prices, consistent prices and genuine work. Nini and Ales are the only people I trust to touch my nails. The selection of colors and possibilities are endless. Every time I break a nail she's ALWAY willing to fix it for free and very flexible. I recommend booking an appointment an I would recommend this to anyone. read more

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Tatum V.

252

4

2

8 years ago

This is my new go-to nail spot! I was immediately seated and asked what color/shape/length I was interested in. My manicurist was very sweet and double checked my opinion on her work throughout the entire process. Was offered a drink from an assortment and treated very well. The place is very clean and has been recently remodeled. Would recommend & will be back! read more

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Mora L.

0

2

6 years ago

So after sitting in the house for months with no manicure or pedicure I finally went to a salon that was open & paying 60 plus dollars these are my results after just 2 days. My nail tech cut me several times and was just in a rush. Now for my pedicure the lady did a great job for what I paid for but my nails just a disappointment!!! I will never go to them again, the nice interior fooled me! Just look at the pictures so you ladies can understand what I'm talking about. Now I did only get acrylic and regular polish but didn't get a top coat but this was the results! Just a disgrace!!! read more

Pro Nails - How they left the bottom of my nails! - Nail Salons Near Me - Denton, Texas

Pro Nails - I'm cut on my fingers! & nails just look bad. - Nail Salons Near Me - Denton, Texas

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Epesio H.

0

14

7

8 years ago

By far the best nail place I've been as a dude, the lady hooked my feet up so good I walked out with a new foot smh I highly recommend this place I love this lady read more

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Jaronica S.

3

50

59

9 years ago

1. Great service , they immediately serve you and if not, the wait time is reasonable. 2. Parking was a bit rough in the front but there is plenty in the back ! 3. I called before hand and was quoted that a full set with acrylic was 25 as well as a basic pedicure. Once receiving the bill it was 60.00. I wasn't upset with the price , I just rather have known before hand -which is why I called minutes before I arrived. 4. The atmosphere was good - they are going through construction but it doesn't hinder anything at all. 5. The nail techs are friendly and helpful (I was trying a new length and shape - nail tech helped me out with choosing a color and so on). 6. I was offered a beverage at the end of my visit once the Jimmy Johns rep came in with free sandwiches. 7. I am not too picky about my nails but I do notice that a couple of nails could have been shaped better but it's not super noticeable. I'm sure I'll return , overall it was an average experience and before getting my services I'll just double check the prices. read more

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Taraya W.

Elite 19

94

149

398

9 years ago

I have come here off and on for years and have always had a decent experience. I started coming before they expanded and it used to be so crowded and wait times were ridiculous. I stopped coming after my fav pedi guy (John) moved and I found the best nail tech in Arlington( Polished by Avonne). After trying several local shops searching for the perfect pedi, I decided to give this place a try again a few months ago and I'm so happy I did. I still go to my nail lady for my nails, but the ONLY place I will go for a pedicure is here. Don is the BEST!! He takes his time and get to know his clients. I have come with all different kinds of hair and clothes and he recognizes me right away and is very happy to assist me. The place is very spacious and clean and there is never a really long wait time. If you are looking for a nice place to get your pampering needs, I highly recommend this place. read more

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Grace E.

28

2

3

6 years ago

i always get short square nails and i haven't been disappointed until today i had a women do my nails and some how. some way they turned into.... ovalish nails. NONE and i mean NONE are the same shape and the paint is all choppy and super thick. i don't believe i will be returning. here's a picture of what i asked for read more

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Lindsay L.

1

37

9

9 years ago

I love ProNails! Best in Denton in my opinion and I've been to over a dozen others in the area. They always greet me by name and are polite and friendly. I always call for an appointment and try to go on a weekday. If you go on a weekend or evening at 6, they're going to be busy and you're going to have to wait. That's life. Ivonne is my preferred technician. But I've also had Doug and Mimi. Really like this place. read more

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More info about Pro Nails

231 W University Dr
Ste 107
Denton, TX 76201
Directions
(940) 898-6299
Call Now
Visit Website
https://pronailsandspadenton.com

Services

Hours

What time does Pro Nails open?

Pro Nails opens at 9:30 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.Pro Nails opens at 12:00 PM on Sunday.

What time does Pro Nails close?

Pro Nails closes at 7:30 PM on Monday, Tuesday, Wednesday, Thursday and Friday.Pro Nails closes at 7:00 PM on Saturday.Pro Nails closes at 6:00 PM on Sunday.

Mon-Fri 9:30 AM - 7:30 PMSat 9:30 AM - 7:00 PMSun 12:00 PM - 6:00 PM

Payment methods

Does Pro Nails take Bitcoin?

No, Pro Nails does not take Bitcoin.

Does Pro Nails take credit cards?

Yes, Pro Nails takes credit cards.

Services

Is Pro Nails by appointment only?

No, Pro Nails is not by appointment only.

Outdoor Amenities

Does Pro Nails have bike parking?

Yes, Pro Nails has bike parking.

Does Pro Nails have parking?

Yes, Pro Nails has parking options. Private Lot Parking, Street Parking

Other Amenities

Is Pro Nails wheelchair accessible?

Yes, Pro Nails is wheelchair accessible.

Does Pro Nails have free WiFi?

Yes, Pro Nails has free WiFi.

From the Business

Specialties

Our business specialize in Dipping power, nail & eyelash extensions, full body wax, eyebrows with Pedicures for men and women of all ages. We strive for your satisfaction as a nail salon and beauty agent. We offer free complimentary drinks and wine for everyone and have a 20% off for party of four people. We have a wide range of product color and a desire to satify. Please help us in our endeavor to satify and pamper you at Pro Nails and Spa.

History

Established in 1990.

We been around a long time and our nail tech has great experience

Meet the Manager: Mimi-Nina-Peter H.

Hello, beautiful people of Denton, I've been the owner here at Pro Nails for over 10 years and I would like to say thank you for the love & support for our business. Please help us in our endeavor to provide excellent service and a 5-star review from you. Please don't hesitate to contact me regarding your experience and how we could fix any issue. Im open to your suggestion and comments. Thank you and stay beautiful!

Review Highlights - Pro Nails

“I asked my friend who always has perfect nails where she got them done at and she told me Pro Nails, and to ask for Nina or Yvonne.”

Mentioned in 9 reviews

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17 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Sarah B.

312

8

1

13 years ago

2 Thumbs Way down! The first time I visited pro nails on University in Denton, I didn't actually have a bad experience. The staff was very nice to me. Little did I know, it was only because I paid in cash and left a cash tip. To me, a great nail salon experience does not simply include a nice coat of polish. It is much more than that. It is the relationship you build with the ladies who do your nails and feeling comfortable and welcome to come back and have them done there again. Today as I was Having my nails done, there was a customer next to me who was being a bit picky and complicated. As I have worked in customer service, and still do, I understand how frustrating those types of customers can be. However, as employees or business owners, it is our job to treat the customer well both while they are in our care and when they leave. The lady who was working on this customer's nails, who I think is actually the manager, turned to me and the lady in front of her after the complicated customer had left and said "Man, she is so picky." I could not believe how tacky it was of this employee to talk to other customers about her previous customer. Later, as I was leaving pro nails after having a gel coat put on my nails, I explained to the ladies that unfortunately all I had in my purse was $20 cash. The price for a coat of gel nails without a manicure is exactly $20. I wanted however, to leave a tip to show my gratitude. When I asked if I could simply leave a tip with my debit card, the response was none too friendly. It began with the manager (I assume) looking at me and not even responding as she continued to work on the lady in front of her. I asked again, "is that alright?" And finally I got a curt response. "Yeah that's fine. Cash is better." "Okay," I said, a bit surprised at her ungratefulness to the fact that I was wanting to leave a tip in the first place. "I am sorry that's just all I have in cash right now. At least I am leaving one", I explained again...now feeling a bit humiliated. The manager grabbed my card out of my hand, swiped it quickly, handed it back to me and without even making eye contact, and said, "okay. You can go." I was astounded at her rudeness. I understand that some places have a charge put on their business whenever they run credit or debit cards. However, despite the reason that she was not happy that I use a debit card to leave the tip, it would seem to me that any business who wants their customers to return, would try to be a bit more careful about the way they treat them. One thing is for certain, although pro nails has great prices and has done a wonderful job on my nails both times I have been there, the fact that their employees are rude and disrespectful will forever keep me from entering back into their shop. read more

Makayla J.

0

2

3

11 years ago

The people here are so much more friendly and inviting then numerous other nail salons in Denton. I got my nails done yesterday and got exactly what I asked for without my nail technician trying to push extra on to my bill. My nails are gorgeous and perfect. Absolutely making Pro Nails my go to nail place after many years of searching for a good one. Highly recommended. read more

Susan B.

0

1

0

11 years ago

Pro nail this is a dirty bussiness ,when I come there the old lady have short hair do my nail she cut me have bleed , now my nail infection so bad ,she never say sorry .i go the restroom back there I see or the tool so dirty not clean ,smell so stinky .if your guy don want have infection ,please don't come there.everything they do so hurry not take time .Rush business read more

Nyima G.

0

1

0

12 years ago

I stopped in here after running errands around town, and I will definitely return! The service was great, and I did not have to wait long before it was my turn. The nail techs were knowledgeable and able to do the designs I had asked for. It wasn't hefty on my pockets, and I feel I definitely got what I paid for, if not more. read more

Nikki A.

88

2

0

12 years ago

Ive been coming here for the past couple of months to get my nails done and i love it! ive tried a few other places that were ok and friendly but this place just feels more welcomey. they knew my name after just one visit. professional fast service and very friendly. i wont go anywhere else. read more

Ana R.

0

3

5

7 years ago

I love this salon and I've always been very satisfied with my nails after each visit. The customer service is great. I got my graduation nails with a coffin and shellac done by Jack my nail tech. read more

Brittany S.

0

1

0

8 years ago

My go to nail salon. I've been going here for years, Mimi is amazing and everyone is so nice. I always feel welcome and get great service. My nails are always perfect!! I highly recommend Mimi. read more

Katelyn J.

15

4

0

10 years ago

I was referred here by a friend and will never go anywhere else. I've tried a few different places in Denton and nobody has done as good of a job as Mimi does. (I'm super picky) read more

Morgan M.

40

3

2

4 years ago

absolutely love my nails!!! I booked an appointment and they sat me right away. Everything was clean and great customer service. Pricing was also great read more

Ky S.

0

7

1

7 years ago

My friend and I are graduating this Friday, so we decided to get our nails done. Alex and Jack did so great!! I'll definitely be back.