If you can get over the sweat shop style feel of the place the pedicure is okay. Nothing special, not bad but not great. It was a little busy so people must like it, I just don't think I'll be returning, not my cup of tea. Cheers. read more

Pro Nails - Nail Salons Near Me - Dana Point, California

20 dollars for a pedi and 24 for mani pedi - makes no sense! Also they do not honor appointments and overbook! Going somewhere else next time. read more

My daughter and I have been going here for five years, always friendly and clean, plus , our nails are gorgeous! Jessie , idoes the most most beautiful job read more

I was in on 3/30/19 and got a gel pedicure and gel builder fill. He had to redo my gel on my nails because he messed up the first time. But the bigger problem is that I have an infection on my big toe from them cutting my nail. It was so painful yesterday that I couldn't even put any weight on it. If the swelling doesn't go down by the morning I will be seeing a doctor. FOR HEALTH REASONS PLEASE GO SOMEWHERE ELSE! read more

Not happy with place at all!! There colors don't match the color sample!! Worst customer service I have ever experienced before. Not worth your time or money. Terrible read more

Just awful! My daughter had her nails done here this morning and came home in tears at how awful her nails were. As a young consumer it is hard to speak up and be your own advocate and even harder when with your girlfriends. Most definitely NOT a helicopter parent but every once in a while I need to be her advocate. When we went back together they were argumentative, unapologetic, antagonizing and demoralizing. I owned a service based business for over 20 years and would have NEVER tried to resolve an unhappy customer this way. Absolutely deplorable!! read more

I have been coming here for almost 5 years and the place is very clean the massage chairs are nice Excellent customer service minus the fact that they talk in Vietnamese all the time which is kinda annoys the customers because we don't know if you're talking about us but they do a great job my nails and they are friendly people The person I go to for my nails she does an amazing job her name is trim, my second choice is Jessie . read more

I don't know why this place has been getting so many negative reviews. I am so happy with my nails. The workers were so kind and loved to talk. They were quick but not in a rushed way. My mom was over joyed with how her toes turned out. I will definitely be going back. read more

I have been going to this nail salon for years and I have tried many others oh, and I keep coming back. There's a cute picture of my daughter and my nails today. She did Black matte nails with a gloss tip. I did white and aqua beach nails and they put cute little palm trees on my nails. They're really wonderful people read more

Pro Nails - Mommy and daughter mani pedi day - Nail Salons Near Me - Dana Point, California

I live across the street so I come here for convenience, but half the time the technicians do a sloppy job. My gel was unevenly applied and I pointed it out and I got blank stares from the technician. Twice before I have gotten infected cuticles from pedicures. So even though it is beyond convient for me, I won't be returning. read more

Update! Came in tonight right before closing and was blessed to have Pauline for a gel mani and Michelle for an amazing pedicure. They were so positive and sweet. Despite being the very last ones in the salon, they took their time and made sure I had an over the top relaxing experience. My mani and pedi both look fantastic and Pauline & Michelle gave great massages! Request them if you're in and are looking for a real self-care treat. read more

Pro Nails - Perfection by Paul (gel builder) - Nail Salons Near Me - Dana Point, California

Be sure to get a tetanus shot after coming here. Mai was a very nice technician, but I'm pretty sure her tools weren't sanitized before my manicure. Unless you call dousing tools in alcohol as sanitized before using them on a client. To ad insult to injury, literally, she cut me. Even after drawing blood, she put the same tools back in her little kit. Not cool and definitely not sanitary. The mani itself is good from afar but far from good. Not only did she polish my nails, but she also managed to polish my fingertips and cuticles. If I wasn't sitting there watching her I could swear my nails were polished by some Cambodian amputee that has to make do with using her feet as hands. But no, Mai is from Vietnam and she is lucky enough to have full use of her upper extremities. Yeah, they're nice here and all, but give me a break! Nice isn't gonna cure whatever infection I'm gonna end up with tomorrow. read more

I rarely come to avoid a nail salon. It's pretty hard for me to experience a truly crappy mani/pedi. I mean, come on! When your hands are meticulously taken care of by someone your cuticles get cleaned up, polish actually cooperates, and usually a massage is included. So what made this place so lousy?! Well, for one, it was the foot baths. FYI, these are not the inviting, sturdy foot-spas with the high powered jet streams and the remote controlled massage chairs that you could easily find at the Happy Nails across the street. Nope. You might as well stick your own feet in a salad bowl you have at home and save the money you would have spent on a dinky foot basin here. And while the manicurists/pedicurists were perfectly nice, I could not say the same for the manager, who loomed at the front desk. I asked him for help getting tip money from their ATM and another simple question and his response displayed blatant annoyance. Shesh. If you're going to own a service provider like a nail salon, you might wanna make sure you're a "people person." Seriously, just go give your money to the corporate folks that own the Happy Nails chain. read more

Worst customer service. Super unfriendly. The lady doing my nails was in a rush and seemed to hate her job. She literally "forgot" to put a base coat. I had to ask her to please file my nails and she seemed bother that I would ask such a thing! Sheesh! My nails are still uneven. The nail polish was uneven too and streaky and she did not clean up the polish that got on my fingers. I will take my business elsewhere! Avoid this place. Still looking for a nail salon in oc! read more

Pro Nails - Post manicure. - Nail Salons Near Me - Dana Point, California

Eh it's ok. Not the worst but not the best either. They are nice and do an overall good job. When I leave I always notice later a spot that was missed or one nail is longer than the other or is shaped uneven. They just don't pay attention to detail and rush you in and out. read more

This place gets no stars! They dont know the meaning of customer service. They are some what inexpensive but they are rude, unfriendly and have no people skills. It has been so hard for me to find a nail place where there is some actual customer service and friendliness in this area. It used to be that doing your nails was a luxury and a type of pampering yourself with a mani/pedi. All the nail shops take for granted that their services are something that can be replace since there is a nail shop on every corner they should try to be a little more gracious and friendly to customers coming into there shops. I tip only if i get good service. These people got no tip from me that day....this place sucks! read more

Pro Nails - Nail Salons Near Me - Dana Point, California

This is my 2nd time writing a review for Pro Nails. Yelp removed the first one because they said: "We typically remove reviews that don't focus on the reviewer's firsthand experiences as a customer of the business (such as secondhand experiences, observations from the perspective of a non-customer, or complaints about the business's practices or politics)." Well Yelp. I have been there and go with my wife regularly. It's one of the great treats to have my old man toe nails trimmed up and cleaned by the best pedicure person I have ever been to. My review was tongue in cheek and I guess the doofus's at Yelp don't have a sense of humor but this is what I wrote; "I don't want to give them a high rating. If you start going there and find the world's best pedicure woman who works there it will be harder for me to get in. Getting an appointment with her is already hard. So please, by all means do not go to Pro Nails. I am not sharing her name. No way in hell. Do not go to Pro Nails. I repeat, do not go to Pro Nails." It is a good place and if you have a sense of humor you can see I meant it as a compliment. read more

I love this place! I've been going here for about 3 years!! I absolutely love Jesse! He's amazing!!! They whole crew is so sweet and had great customer service, but Jesse is the one to go to for all your needs! read more

Pro Nails - Nail Salons Near Me - Dana Point, California

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I came in for a simple manicure which was decently priced but the lady who helped me was terrible!! She rushed through the whole process, not letting my nails fully dry between coats, and she shooed me out right after applying my top coat. They didn't give me time to let my nails dry which then left me precautious to not touch anything. The manicure didn't even last a day before it started to chip. WORST MANICURE EVER. I would give this place no stars if I could. Not to mention they had terrible equipment at this salon, they are so outdated read more

Pro Nails - Manicure less than a week later - Nail Salons Near Me - Dana Point, California

Defiantly not the spa kind of nail place! But they do a great job and my nail polish always stays on so much longer then when I have them done anyplace else! I haven't had a neck massage yet (never enough time!), but those around me who have seem to really enjoy it! Don't expect anything fancy! No spa chairs, ugly carpet and wallpaper, very 1990's nail salonish! But I usually end up here instead of the fancy place across the street! read more

This shop is clean & followed all Covid guidelines. My powder gel nails look great & they last. They are kind, helpful & knowledgeable.

Great place. Best products. They have crystal polish and chrome polish. They are professional and it's relaxing and ed everyone is nice. They di an impeccable job. Highly recommended read more

I have been coming here ever since I was in high school living in Dana point. I have lived in almost every city in Orange County since then and I have always wanted to find a go to nail salon in the city I live in , but no matter the drive I always come back here. Currently in Newport Beach I have tried numerous places in Newport and Huntington but always end up coming back to pro nails in Laguna niguel. They are great quality at the best price that I have found. The place has been super redone with new pedicure chairs and marble floors and the staff is very friendly as well. Highly recommend! read more

Pro Nails - Today's new acrylic set with gel color and gems for $37 - Nail Salons Near Me - Dana Point, California

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Walking in very excited to get my nails done before the day of my engagement. I was ready to have beautiful nails to take pictures of. To my surprise, my nails are now worse than they were when I walked in. The man who was doing my nails wouldn't listen to what I wanted and was incredibly rude when I tried to tell him. He proceeded to drill my nails for about 30 minutes trying to fix the nails when he just continued to make it worse. Every single nail was a different shape, completely uneven and incredibly thick. The acrylic got on my skin to the point it burned. I was sitting there so long I ended up grabbing the nail filler trying to show him what I wanted. They were so horrible that I didn't even let him finish and HE STILL CHARGED ME. I left the shop needing to go straight to cvs to buy my own products at home to fix them. My daughter saw how horrible they looked and decided to go back in to ask for a refund, as he did not finish and did a horrible job. They said they would refund me, but ended up running outside to try to fix it. At this point I was late to picking up someone to the airport. I went back in and everyone just stared at me, it was mortifying. I needed to leave and so I just said forget it. Without the refund. And with my nails being ruined for my engagement. I would not recommend this place to anyone. read more

I have no issue paying normal prices for a job well done; but the service i received here along with the price is ridiculous. My nails are bumpy and mishapen, i waited 15 minutes when i showed up to my appointment on time, the ladies are rude and they hide small fees then dont tell you until after you are done. absolutely terrible. read more

Horribly rude, mean people that work here. Last time coming here. My daughter & I came here when our regular "Apple Nails" is too busy but I am done giving patronage to rude women that refuse to speak English & make it obvious that their talking about us right in front of our faces. We smile at them & are so polite & they are still rude~ totally blows my mind! The place is filthy and needs to be closed & thoroughly cleaned.. My advice to the owner, TEACH YOUR EMPLOYEES THE ART OF SMILING & BEING NICE TO THEIR CUSTOMERS & STOP TALKING ABOUT US LIKE WERE IDIOTS & DON'T KNOW YOUR TALKING ABOUT US!!!! Go to Apple Nails, Ken, his mom & entire staff are sooo nice & do a GREAT job!!! By the way, I gave 0 (zero) stars on the rating but I wasn't able to post this unless I clicked on 1 star... read more

Tran is amazing. I tried so many places during the last few years and I say Tran is the BEST. My nails look great until next fills... which never happened with other nail artists... I highly recommend her read more

I had been going to this place for a few months. Wasn't loving the staff. But they had good prices and did a decent job. On April 6th 2017 I got my nails done as usual. I had no open wounds or anything on my hands. Two days later this happened. I went in to tell them and they completely disregarded everything I said and told me "we sterilize our tools for 15 minutes every time", which obviously isn't the case seeing as I got a massive infection in my finger. I further required antibiotics, a surgery on my finger called an I&D in two places to release the pressure and IV antibiotics. I didn't want a gift card or anything from them because I am obviously never going back to them again. But they couldn't even say sorry. Careful going here ladies, if you do bring your own tools because this was one of the most painful things I have yet to experience. read more

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If you're looking for dip powder, this is the place to go, and Trinh is the person to ask for. She is AMAZING and the dip powder lasts for around 3-4 weeks. It's hard like acrylic, but there are no tips to glue on, they just use your natural nails. My nails haven't chipped once, and a broken nail with this stuff is nearly impossible. I've been doing this for over a year, and I love it! Recently, I moved almost 20 miles away from this location, but I'll make the trip for Trinh! read more

Needed a pedicure for a podiatrist visit and I must say Jackie was excellent. Only took about 30 minutes but very efficient with minimal conversation. Just the way I like it. read more

I've been coming to the salon for about 20 years. The prices are reasonable but I have to say some of the girls are so rude and condescending to the customers It's an embarrassment.. You want to come to a salon to feel relaxed not anxiety stricken because you feel you're going to be reprimanded like a child if you accidentally move your hands or change your mind about a Color choice..Unfortunate! whatever happened to customer service first! I'm currently looking for another salon. read more

This place is horrible. Do not go here. I came with my friend earlier today and we got treated very poorly. The nails that we got look extremely bad & the overall service was horrible. The staff is rude and even yelled at us after we said that we will pay with card. He said that he told us that they don't accept card but this is completely false. I usually don't write bad reviews but please dont go here. read more

I've been going to Pro nails for over 10 years. I might have been coming here for even longer than that. I love the staff here they're always so friendly and they remember my name. It doesn't matter which nail technician is doing my nails that day, because they are all equally as good. They do their best to fit me in even if I am coming in for a last-minute appointment. I always recommend this place to my friends read more

i would give 0 stars if i could. staff is TERRIBLE. they were literally YELLING at my family. the guys there can't even speak english, and in the end they said they don't accept credit cards and cash only. when they NEVER told us that. do NOT go here!!! i usually don't give reviews but i was THAT mad read more

I've been going here for 2 yrs. There are several here who are amazing at doing nails. I have my favorites, but I want to keep it my secret! And they are affordable! Love them! read more

They technicians here are so friendly and the prices are the best in town. With a mani, pedi, plus a decent tip it is still almost $10 less then other local salons. The quality is just as good as the other salons too. They are in the middle of sprucing up the place and the fresh look is already tons better. read more

I was so excited to get my nails done! And I asked for that mirrored gold look with gel on my nails. What I got was something that looked like an attempt of the final look but it was may be a five out of ten. Plus I had hair stuck to two of my nails before the manicure was done. How? No idea but I have never had that happen to me before. I could also see the red base through the mirrored finish and the original plastic nail look did not have that. It was gold. And I could see red also around the edges of my nail. The surface was also very uneven and that had never happened to me before. The overall looks was very messy. There was one woman who was very displeased with me saying that I didn't like their job. I was paying more for this finish because I really liked how it looked on the nail palette and according to her, they did exactly what they had to do and the final look of my nail was great and if I didn't like - well, it's not their fault. That made me very angry with her. They attempted to repair one of my nails and it took a lot longer to complete my manicure so I ended up just telling them to finish as much of the repair work as possible and leave. In addition to poor workmanship, I also received bad customer service so I won't be going bad. read more

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I've been coming here for as long as I can remember and have always had amazing service. Linda does a great job with my waxing and nails (she is the only person i've been to that does my brow shape correctly- and i've been to many waxing facilities), Paul does fabulous acrylics, and Thi works extra hard when doing my pedicures because I get ingrown toenails. Overall, the staff is amazing and they have so many color selections read more

I love this place. They are so nice and helpful and friendly in the front. Tee gives the best pedicure ever. Annie gives an awesome neck/shoulder massage. I love the casual and relaxed atmosphere. Not uptight and fussy. Prices are really low and so fantastic!! This is my regular spot. Highly recommend. read more

My daughter just had a very bad experience with her brows. Different shapes. They recommend to stop at CVS and buy a brow pencil to cover their "beautiful " job. Terrible. Never go there again read more