This location is accommodating to children and adults. The staff was friendly and my daughters were happy being pampered for a bit. It is a good place to sit and relax after a busy day running errands. read more

See all

I left a 5 star review before but with my recent visit I'm pretty disappointed. I'm unsure if they changed the glue they use for acrylics but me and my sister got our nails done here may 14 for a vacation to Guatemala the following day. The nails came out so nice ( nails are pictured) and normally our nails last a good 3-4 weeks! Unfortunately, these nails barely lasted a week ( which is how long we were in Guatemala for ). The nails started coming off about 5 days into our vacation. Considering my sister spent $100 and I more than $80 on our nails. We figured they'd last a while, but unfortunately, they didn't. read more

I Don't Understand The Bad Reviews, Honestly. I Work At The Danbury Fair Mall Since Last Year & Normally Get My Nails Done In Newtown But Decided To Give This Place A Try Even Though The Reviews Were Pretty "Bad". This Is The Second Time I've Been Here And Have Been So Happy With The Results. The Manager & Nail Tech ( Who Normally Sits Upfront) Are Always So Helpful & Nice. She Really Does Take Her Time Making Sure Your Nails Are Perfect! Also, Each Time I've Been Here I've Seen Customers Come In Who Are So Entitled & Rude, It's Pretty Shocking To Say The Least. Regardless, My Nails Came Out Perfect Yesterday & Exactly As Pictured! I'm Happy With Them! read more

See all

I knew it was against our better judgment dropping in to a salon in the mail out of town, (and not looking at yelp first, sigh) but we took our chances. Big mistake. Oh, and one star just because I had to. The women doing our manicures were friendly enough but the results were pretty bad. The drill was used to remove prior gel and it was used way too hard on his manicure - divets in the nail bed now, not to mention the crusty clear polish and jagged cut/file job. My own manicure was bumpy, had noticeable thinner areas, majority of the top coat was stuck all over my fingers when I left. We called the salon after we noticed his nail beds and was told "we do our best" and no refunds could be made, we could only come in and get it "fixed." How are you going to replace a nail bed that was drilled through too much? Was told could not process refunds, I asked if that was posted anywhere, told him I was already on my way out of town and couldn't come back so just refund for the non-service ... you should not be charging for sanding down someone's nail bed ... and then he hung up on me. We'll do a chargeback but stay away! I get sometimes a bad job is done and it can be fixed, but if a customer can't come back (sent a pic on their facebook since they haven't claimed this one for obvious reasons) just process a refund to make it right! read more

Pro Nails & Spa - Sloppy and nearly transparent on the sides - Nail Salons Near Me - Danbury, Connecticut

See all

I was really rooting for this place to like them! I went in on a strong recommendation from a friend, but was disappointed in my experience. I was getting a set of acrylics and asked multiple times about the price. over the phone I was told $50. Then, aftet speaking with the nail tech and showing her a picture of what I wanted, she said $60. Ok. But when I got to checkout they charged me **$85** instead of $60. This is plain gel polish with no designs, btw. It's really wrong and dishonest to take advantage of customers this way. My son was with me, so I just paid it, but it left a really bad taste in my mouth. They were also 30 minutes behind from my appointment time starting On my nails. The nails look ok, but not great. But don't bait and switch customers with pricing, that's very bad business practice. Won't be going back here. read more

If I could give this place zero stars I would. I went in for a full set of acrylics and this was the end result. I will also add that the nail tech cut me and didn't dispose of the tools he used..I was in shock and disgusted. Definitely not worth the $60 and never coming back. read more

Pro Nails & Spa - Nail Salons Near Me - Danbury, Connecticut

Very bad service and the man there is very un respectful and used bad words for ask fix the bad work they got done, I don't recommend anyone to go here. read more

My nails came out pretty this time, the edges are a bit sloppy. I only come here when I can't go to my regular salon. They do rush through the nails but the main guy is very nice. I only recommend if you're in a pinch and need your nails done ASAP. read more

Pro Nails & Spa - Nail Salons Near Me - Danbury, Connecticut

See all

I have been getting powder dip for over 3 years. I don't LIK to soak my hands in the acetone because it dries out my finger tips and makes my hands hurt. So I asked if they could wrap them. The guy in the front gave me a hard time about wrapping them. Basically said if I soaked for a few mins then they would wrap them. He lied! The girl kept soaking them and then started drilling to get the powder off. But that's what the polish removal is for... right? Well she drilled so hard she went through my nail! Then wanted me to continue soaking! I'm over it. I told her to stop. I let them finish the pedicure but that was not even what I would call a spa pedicure. read more

I received a gift certificate to this salon, so I went to get a mani/pedi. The place has nice decor, but I must say I was very disappointed. I've been to much better places. I think I was overcharged for what I received. Also the person that helped me asked if I wanted a design on one of my nails the way he asked I didn't realize that it would cost extra. Of course they charged quite a bit for a tiny little dot of a flower they put on one nail. (I thought that was pretty nervy of them not to say it'll cost this much extra, etc.) The woman that did my pedicure scrubbed my feet so hard that my feet actually hurt afterwards. I didn't even ask for all that scrubbing I just wanted a quick pedicure with a massage like they give you at other places. I wound up getting acrylic nails and the person that did them left them so thick and awful looking. I've had much better work done at other salons. I definitely wouldn't go back here!! read more

Please don't waste your time or money here. The pictures I shared here speak for themselves. I only had my nails for a day, not even and they have bubbles in every nails, the cuticles are HORRENDOUS and the shapes are all off. I actually had to ask him to fix some DURING the process and he did, imagine if I didn't ask. He had no intention of trying to fix them. read more

See all

I went here for a manicure on break at work yesterday. The only option was old nail polish and wet n wild. Literally wet n wild nail polish. I was already there so I decided to get a mani anyway. The guy working spent 1-2 minutes on each single nail picking at my cuticles and filed my fingers while filing my nails. Was an extremely uncomfortable experience. After 20 minutes of that I told him I had to go soon so he switched with the guy working on the back desk. He painted my nails VERY sloppily and left to pick up a phone call mid manicure. Horrible customer service and horrible service. Would not recommend. read more

This salon has a couple of good techs but lately they have had inexperienced people who are extremely slow workers and just don't do a good job. I speak Spanish so it's not an issue for me, but the main techs they send you to are new and do not speak any English, only Spanish. Also, I told her several times do not cut my cuticles at the bottom and she continued to do so to the point where she cut my hand and it bled. I told the manager and they did nothing. The lady who did my pedicure polished my nails sideways (I have never seen anyone do that, it created weird line patterns and did not hold) with old polish that came off after one day. I will never return here. Convenient location but terrible service. read more

Pro Nails & Spa - Cut on my cuticle from gel manicure - Nail Salons Near Me - Danbury, Connecticut

Overall bad experience. The girl who did my nails left them all rough. Her nails were filthy. The utensils were not taken out of a sanitary bag. I would have stopped her but she didn't do much and this will get me through tomorrow mornings function. Avoid Update: this place is closed permanently read more

Went here today and was told to pick a color and got sat down quickly. I was getting a full new set of acrylics and a pedicure. A women did my pedicure and took care of me very well. One problem i did have was that the remote for the massage chair did not work. Again this wasn't a major issue. As i was in the middle of my pedicure a man came over and started to prep my nails for acrylics, he did not cut my nails or clean them out or anything. I had to tell him to do so. I then got my acrylics on and was sent to sit down to finish up. My pedicure looked great and my new set of acrylics came out very nice. The last thing that was annoying was that my boyfriend was charged extra money for a "shape" on the nail which i did not get. I told one of the ladies at the front and she gave us the over charged money in cash. read more

Pro Nails & Spa - Nail Salons Near Me - Danbury, Connecticut

If I could put less than one star I would. Their customer service is awful. Their "no refund" policy is a joke. I'm having a reaction to whatever they used on my nails, or their tools were not sanitized so I called to ask for my money back and for my nails to be removed and the woman laughed at me, said I won't receive a refund AND would be charged $10 to get the nails removed. What a joke. Learned my lesson and never going to a nail salon in a mall, especially this one, ever again. Absolute trash. read more

Pro Nails & Spa - Nail Salons Near Me - Danbury, Connecticut

If this is the nail place in the Danbury fair mall next to Mcdonalds, AVOID at all costs!!! The manager is so rude to begin with and the one time I got a pedicure here I had to run to the PODIATRIST the next day. Most unsanitary nail salon I have ever been to, over priced and the employees and managers are beyond rude. Don't even waste your money or time. read more

Sloppy manicure, sloppy pedicure, and charges you when you don't even get your full service. Usually I look at yelp before stopping somewhere. The one time I don't - I run into an issue. I stopped by Pro Nails being that I work extremely close by. I told them I wanted a "Spa Pedicure" with a gel manicure (It was about 755pm at this point). I asked the lady helping me "are you sure you guys have enough time being it's almost 8pm?" She told me they did. They got me seated and soaking pretty quickly though, however when I sat down I immediately started to notice how it didn't look the cleanest (this should've been my moment to run). Pretty quickly, everything felt so rushed. The gal doing my manicure didn't ask me for what shaped I wanted, didn't soak me, or anything. She quickly trimmed my cuticles and slapped polish on me. At the end of the manicure - I noticed that there was a big bubble from her just slapping polish on me and polish that was on my skin. I asked her to correct it and she had to almost re-do the entire nail. As the correcting was happening, the gal was lightly chatting with me (mentioning how she leaves at 830). Why have someone do a gel manicure if they're going to leave? As my pedicure kept moving along, I kept noticing more bubbles in my nails, more polish closer to my skin and on my cuticles, etc. I need an ENTIRE new manicure now. My pedicure wrapped up (this was also super rushed and didn't feel spa like at all. I only got massages for maybe 2 minutes max.) and I waited to dry. The man who works there came to check on my toe polish completely smudging one nail. I now how to have him re-do that. I asked him if someone can completely re-do my manicure and he agreed. He then proceeded to mention "come earlier next time". I told him the woman told me they had plenty of time, as I didn't want to be rushed and that's just what happened. He didn't respond. As I left, they still charged me the full amount and I asked again if they can correct my nails when I'm back from a day off. They agreed, so I will update once I go back. If you knew they were going to rush - why take me? Now I'm wasting my time, their time, and my nails are getting further damaged. read more

I give this place one star, for the fact that I can't give them any less than that. I went here in a pinch, and it was awful. I had a discrepancy with how they did it, and went back to discuss this with them (it involved a swollen and puffy red cuticle), and the guy argued with me. He refused to claim any responsibility for it, and was rude. I wanted my money back bc it was the most rushed gel manicure I had ever had, and then gave me an infection on top of it all. I will NEVER go to this place again!!!! read more

Worst nail salon, owner/ manager tells you no wait then you end up waiting consistently throughout the entire service. On top of that they nickel and dime you for every charge. Get service done there before yet they charge $10 to remove their prior work. RIP OFF. read more

Longest manicure ever! Another girl got there after me and got a pedicure done and the girl is still going st my cuticles!!! The girl didn't do a good job. She couldn't understand basic English. I don't believe they sterilize their tools. They only place I've ever been where the nail polish wasn't organized by color or brand. Overpriced for sloppy service. Never going there again. I went because they are open late, but never again. read more

Filthy absolutely disgusting. First time here and I'm praying I won't get an infection. Chairs are ripped, dirty and gross. I won't touch the message remote because I see filth all over it. I'm mortified. This is the most disgusting place I've ever been in. read more

I went to this place for a few years because I liked one person's service in particular, but I went to get my nails done and this person was away on vacation. To me, I didn't think this was an issue. So then the manager offered me to get my nails done with someone else but I didn't really want anybody else to do it because I tried it before and didn't like it. So I said I would wait for the person that I was used to, to come back from vacation. When I said this, the manager got very upset and rudely said to me, " if you go to someplace else to do your nails, don't come back because we don't care!" Obviously shocked with this sudden response I repeated what he said to confirm what I heard, and said "you don't care?" And the manager confirmed then proceeded to tell me to leave. read more

This place is the worst nail salon I've been to. They told me the wait for tips was 10 mins and 48 mins later I was still waiting. After walking to bathroom and coming back i asked again how long and he asked me what i needed done as if he forgot i was sitting there for 48 mins. After that they sat me down with someone who clearly had no clue how to do my nails because she was all over the place. I've been doing my nails for years and I know how its supposed to be done and that was not it. She kept getting up and walking away do I paid before she added my polish and the guy told me to come back to do the polish I said I'm never coming back .. worst experience ever. I would have been fine if I was told an accurate time so I can be sure productive about my day and the fact that someone who didn't know what she was doing helped me made it worst. I'm a good tipper but this time not so much (only gave them 5 dollars on a 31 dollars bill) normally I'll do 15 or 20 if the work is good. They sucked read more

I had an absolutely awful experience here a few weekends ago. I got a pedicure about an hour and a half before closing. I just wanted a basic pedicure. I ended up charged for a spa pedicure, which involves wrapping your legs in plastic wrap after scrubbing them profusely with a brush. They then layer them with hot towels and just walk away. After this they rushed through the paint job and didn't even clear coat the top. The lady then sprayed the tops of my toes with an aerosol dryer and said I could use the air dryer once but that they were closing and they couldn't allow me to stay any later. Awful experience. Never returning. read more

Stopped there to remove my gel nails . Wasn't a pleasant experience at all. I don't believe I'll ever go there again.

I'd give this place a -0, it's the worst place I've ever been and I mean the worst. I went in as I was in the mall and needed a pedicure. Needless to say, I should have stopped, the lady after I saw that the instruments use hadn't been sterilized and everything was dirty and nasty. That's not the worst I couldn't sleep last night,she had cut my toes nails very short and was rough. While , I was awake I email the management office at the mall and spoke with them today, they are looking into it. I went a head and call the health dept and reported them for unsanitary instruments being use. I've continued pain in my right toes and it's hard to wear a sneaker. Stay away from this place!!!!! read more

You don't get what you pay for. Pedicure is nice but my manicure is already chipping off 3 days later.

Do not get a nail service from this salon!! If I could give zero stars I would-Went yesterday for a Mani/Pedi and the instruments for the pedi were not sterilized, chairs were not clean and pieces held together via duct tape. The nail technician proceeded to do mani and pulled out an already opened sterile pack of nail instruments from her desk. When she finished she attempted to put them BACK inside the opened pouch for future use until I said something. Overall - dirty, un-sterile, unfriendly and I hope I don't end up with a nail infection. WASTE OF MONEY and business should be inspected by Department of Health! read more

Beware of this salon!! They are THIEVES!! I went in for the first time last Friday and asked for a basic pedicure. Technician was very lazy and put very little effort into the work she was doing!! NOW comes the most disturbing part!! When I got up to pay, I paid with my credit card and then gave her a decent tip with cash. I also decided to take a list of their services home with me. Something about the charge didn't feel right! When I got home I began to look over the services and then checked my bill. I was overcharged $10 for my pedicure! I was IRRATE to say the least! I immediately went back to the mall and there she was, sitting on her chair, with a sly expression on her face, waiting for me to return. I presented her with my receipt and all I said was "You overcharged me $10!" Without hesitation or asking to see my receipt she walked over to the older man at the register, who I would say was the owner, and spoke about three words to him in Vietnamese!! He immediately handed me a $10 bill!! DISQUSTING people!!! Stay away!!!! read more

This place usually does a good job. I come in there often. HOWEVER, my last time the man was very rude and I told myself never to go back there again. He is too sassy and will lose many more customers in the future, im sure. I would NOT recommend this place. Get your nails done somewhere else where the people care about keeping their customers. Never been so offended or treated so badly. read more

I went to this nail salon because I had a gift certificate for a pedicure. I am not a spa "snob" by any means, but this woman working on my feet was so inexperienced I was wondering if they picked her off the street. She had no coordination whatsoever using the file (which she did for about 1 min) There was no doubt she had no clue how to trim cuticles. I'm all for people legally coming to this country, but could you speak at least one three word sentence to me for direction? No, she would just tap my foot for me to submerge my foot in and out of the tub. Worst pedicure ever. read more