Hakim was responsive and communicative throughout the repair and quoted a fair price relative to…read morethe other quotes I've received. He also accurately estimated how much time it would take to complete. Great experience.

I was able to get an on the spot quote to repair and paint the front and rear bumper. The quote was…read morevery reasonable and they were able to get my SUV in very quick. They only had my car a few days and when I picked her up, the damaged areas were like new. Great job, awesome customer service and speedy turn around. Range Rover Velar!

Repairing my bumper was challenging. But they persisted and did a great job! It looks awesome!!!"…read more And drives great! And I believe the charges were fair based on the condition of the vehicle. I'm happy I found them. Highly recommended.

We took another car here for some work, and we were once again very pleased with the customer…read moreservice and the price. Seriously, if you need a body shop, this is the place to go. I wish every business in Douglasville knew how to serve their customers like this place.

SEAL OF EXCELLENCE GOES TO ... Nicole, Jay & Team exemplify…read morestandard of Excellence, Professionalism, Knowledge & Expertise From the first contact to drop off to pickup - my experience was stellar. Jay greeted me warmly to review body repair needs and Nicole followed up to keep me in the loop through the process. I got to thank my repair professionals in person; and that is a win for me as a PEOPLE CONTACT person. If, ever an occasion rises where my Chariot has a bump or wrinkle to repair - Southside Complete Auto Custom is and will always be my preferred (chosen) partners. Gratitude for Superb Work

Dope service and great quality! Highly recommended. The professionalism and price is top notch.read more

I can't recommend this body shop enough! If I could give 6 stars, I would…read more I had a mobile dent repair guy attempt to fix scratches someone left on my new car on the bumper and grill and he used matte black (my car is gloss black) when he told me he had the correct paint color... He also broke the bumper clips that ended up being unsalvageable according to Bobby (owner of Platinum). He got overspray everywhere and broke parts that shouldn't have needed to be replaced. So an absolute waste of $500 on top of making the car look worse than it did before he touched it. I have been looking at getting it fixed for some time now and I came across Platinum Collision Repair and saw the great reviews and gave it a shot. When I arrived I saw a bunch of cars in the shop that looked pretty much brand new so I knew I was in probably in good hands. I was instantly greeted by the owner and I showed him the damage. He gave me a free quote within 3 mins of me being there. I took some time to see if I wanted to wait a few months or do it now but after seeing person after person come to drop off their car within 5 mins of me trying to make a decision in the parking lot, I felt that was all the convincing I needed, so I got him to go ahead and do it. I dropped the car off 7-25 (Saturday afternoon) and it was done 7-29(Wednesday morning). He told me Thursday just to be safe and I get a call on Wednesday morning at 9am that it's ready. That's including them ordering a new grill, new bumper and painting. They are closed Sundays and I brought it later in the afternoon on Saturday so really it only took them 3ish days to order the parts, do all the necessary repairs to other parts not being replaced, paint the car and they even washed it for me! These guys at Platinum killed it and the owner Bobby was seriously so helpful and did his best to get me right after getting screwed over and save me as much money as possible. He even buffed the overspray off my headlight for me and it looks like a brand new headlight now. The car now looks like how it looked when it came off the delivery truck a year ago. They did the job for so cheap too! Can't recommend them enough... so much so that my mom is asking me what's the address and telling me she doesn't care that it's over an hour and a half away from her after seeing the results lol. Thank you Bobby & Platinum Collision Repair Crew!

Couldn't have had a better experience. My car got hit in a parking lot and I needed some body work…read more Also needed a windshield replacement I had been putting off for a few months - quick response - reasonable prices - owner was friendly and personable - flawless results - got my car back shinier than the day I bought it :) I hope not to need collision work again, but if I do, I'm going back here for sure. Thank yall very much!

Level up Kustoms is the truth ! I have a 2012 Nissan Titan and the paint was worn in some spots ,…read moresome minor collision damage and rust . I dropped the truck off on a Saturday and got it back on the next Friday completely repaired and repainted . It looks brand new . Maurice was wonderful to work with . He sent pictures and videos throughout the process which was awesome . The price was very affordable . I highly recommend you check them out !

Excellent customer service and I got my car back in a timely manner to get me driving back to work!…read moreMy trunk could not close after have the back end of my car crushed in. Not only did he fix that but he put a new bumper on it RIGHT. (I chose not to get paint, since i'm wanting to do a new color all over)

Extremely friendly and attentive. Gave details on all repairs and parts needed. This is a family…read morerun business and I highly recommend you give them an opportunity to serve you.

Very thankful to ya'll, keep up the good work! Timely and helpful and will continue to progressread more

Part of an insurance claim from an accident. My first experience and it was a good one. From the…read morefirst call with questions on the process, to their working with no effort from me with the insurance company. They have a great system with Enterprise making it a seamless process to be taken to pick up your rental and upon return you simply leave it with the collision center. Repairs completed in one week (bumper replacement and paint) with good color matching which I was concerned about. Dana, the Admin, is the reason it all runs so smoothly and she does an awesome job.

DO NOT COME HERE FOR REPAIR…read more The worst experience ever. My car was here for a month. Picked up the car on the way home the side view mirror fell off the car. Over the next few days more and more issues were found. Was told to bring the car back and it would be repaired within one day. Two weeks later still now car. I spoke with Matt the manager and was given the run around. Not once over the month and a half than my car has been there did he call me to let me know what was going on. Not once. Any time I was given an update was due to me can them on the day I had been told my car would be done. Not sure when or what has happened to this shop but service and communication is no longer the top priority!!! Simple if you need more time to do the work give the customer a call to ensure they are made aware. Picked up the car today and the manager did not even think to step out of his office to greet or check over the car with me. The only two ppl who have been any help during this 2 months process has been Dana and David. Over spray Weather stripping Ripped leather Bolts missing Etc.............

Absolutely outstanding service at Raymond's Body shop. I'm the second owner of my vehicle and…read moredidn't realize that the first owner had installed a customized grill on the car. I have to tip my hat to Lissette for her due diligence to find the exact same grill. She called around and traveled out to several different BMW dealerships trying to match the exact grill only to find that the grill had been discontinued. But, her efforts were outstanding and I highly recommend them. From the service to the costumer service everything was top notch.

AMAZING WORK! I will most definitely be taking all work I need done to Raymonds. Family oriented,…read morevery professional & work is done extremely FAST with QUALITY work. I took my car in on Thursday & I got it back Saturday morning. I told them I was on a time crunch & they worked with my schedule with no reschedules or run arounds like ever other shop. I recommend this shop to everyone who needs work done. Fast, professional & top notch work!

Andrew has a keen eye for detail and a knack for perfection when doing his work. He took great care…read moreof my car, redid my front bumper, cleaned the exterior, and touched up on areas that needed more paint and polish. The process took a little longer than expected since it had to be towed to a mechanic shop so the radiator and other wiring could be replaced, but Andrew worked with me through the delays. When my rental ran out, he offered to drive me around while my vehicle was being worked on, which I appreciate a ton. Overall, he went above and beyond and I cannot recommend anyone else for body work.

I got two estimates for repair of my Lexus LS430. Choice Touchup Automotive estimate was 1/3 of…read morethe first estimate and 1/2 of a lower second estimate. I spoke to Andrew, the owner, over the telephone about painting my car. He was very knowledge about the need for three kinds of paint reqired to paint a car with Midnight Pearl White paint and the difficulty of getting the the new paint to match the old. During the repair process, he sent me some photos of the before and after repair. I wanted to attach them, but I don't know how. His work was great. J. Rogers

This unfortunately is my second time using Watts. All I can say is that their team is great. They…read moreencouraged me to check in periodically on the progress of my vehicle and were very upfront with the time it will take and how they do things. I believe they were honest due to their experience with how parts are received after they order them. My truck looks like it came off the showroom floor once again. From the ladies behind the desk in the front to all the gentleman who do the work I give you all a mighty 5 thumbs up Thank you.... Signed: 2022 Jeep Grand Cherokee Limited Ps..... Just Very Nice People too....!

I got my mirror on a post that knocked out so far back that it flipped around and wouldn't come…read moreback. Called them and young lady that answered was very helpful. She asked me to send photos, but couldn't tell how much damage, so she asked me to come up there. The facility is family run and extremely clean; you'd never know it was mechanic place. The manager came out and looked at it immediately. He looked up cost of new mirror which was close to $500. I panicked a little, but he said he could try to push on it or just buy the new mirror. I asked if he could before we purchased. He did and after a couple of minutes he got it back and told me there was no charge! I'll definitely refer anyone to them.