5 stars -- absolutely recommend Chris and Pro Mobile Automotive Service!
We needed the coolant bypass hose assembly replaced on our 2018 Jeep Compass Latitude and already had the replacement part and coolant. Chris gave us a very fair price of $187 for the mobile repair and stuck to the price he quoted us.
What impressed me most was the amount of effort he put into getting the job done. Our Jeep had permanent factory clips on the old assembly that made the repair much more difficult than expected. Instead of giving up or trying to charge us a ridiculous amount more, Chris worked through the problem. He even had to leave to get his Dremel and then make another trip to the auto parts store for an additional part needed to complete the repair.
He was professional, knowledgeable, patient, and clearly cared about doing the job correctly. He also communicated with us when his earlier appointment ran longer than expected and personally called to let us know he was running behind and was still on his way. I really appreciated that communication.
Despite the repair turning into more work than originally anticipated, he honored the price he gave us. We actually chose to pay him extra because we felt his additional time, trips, and effort deserved it.
After having some bad experiences with mobile mechanics in the past, it was such a relief to find someone who showed up, did the work properly, communicated with us, and treated us fairly. We will absolutely call Chris again if we need a mobile mechanic in the future and would recommend him to anyone looking for honest, reasonably priced automotive work.
Thank you again, Chris! read more