They wouldn't tell me the price when I called said we would talk about it when they got there. They unlocked my car door in less than 2 mins. They proceeded to charge me $225 but they tacked on $30 more dollars for taxes and insurance. I have called and asked for a receipt twice and never received one. I would not use them again. Looking at other reviews I feel like a new key would have been less. read more

Excellent Service, We have used this key service over about twenty years! We have never had a complaint about his services,which are always Excellent read more

These guys know what they are doing. I was referred to them by another locksmith place for car fob replacement on my 2011 Mercedes. They knew just what I needed over the phone. The whole process only took a little over an hour, with no problems so far and close to the estimated price. I even drove home using the new fob. I would use them again. read more

My Experience with pro- key's Locksmith was awesome. As I called ahead to ensure the were not fully booked for appointments for 10/09/2025. I arrived on site with no appointment scheduled and met with one of employees. Whom was knowledgeable and polite. I explained my desire for my new key-fob's to be cut and programmed as well. The process went flawlessly and easily completed. Overall the experience was great and the office environment was welcoming as well. read more

Late review, but I came in on 11/10/25 about having a OEM Honda key cut for my motorcycle (Honda Africa Twin), the key worked with my ignition but unfortunately the key wasn't working for my gas cap when I tried it at home. I came back the next day inquiring about a fix. They assured me they would fix it with the other machine the day after. When I came back again with the bike this time, they were able to have a blank key precisely cut which worked perfectly and they even fixed the original OEM key so that it would work with the gas cap. As a bonus, they offered me the cut blank key for 50% off as a courtesy, which is nice. Rest assured, I would trust them again. Even if you a problem, they seem to care about fixing any issues you may have. 10/10. read more

Called early in morning ready to leave town in few hours. Had a deadbolt and door lock not working. Jerry sent Oscar over in less than an hour. Door locks fixed in 30 minutes. Fabulous service. I highly recommend. read more

I locked my keys in my office. They came quickly and opened the door. The locksmith asked if I wanted to pay cash or credit and I said credit. After I signed the receipt I saw that there was a 4% fee for using a credit card. I told the locksmith that he should have mentioned this and he said sorry but there is a fee and it was on the receipt. I called the office and spoke to the owner who blamed the locksmith for forgetting to tell me and said I should have read the receipt. I told him that I am also a small business owner and when your employees make a mistake, you, the owner, apologize and offer to fix it. He said that if I was that pressed for the $6 he would send me a check. That was 3 months ago. He never did. Not a huge deal, but the attitude was unnecessary. And if HE was that pressed for the $6 he shouldn't have told me he would send it. read more

I lost a 2012 Subaru Keyfob and had to get it replaced-they did the job for about 66% of what the dealership quoted while I waited. The dealership said the key would have to be ordered and take 3-5 days to come in. My only complaint is I called and provided my VIN the day before but never received a call back. read more

OMG, this is the best company for any keys situation. Today, Oscar came to our help and opened this old safe. We were so happy and the price was very reasonable. I would recommend them 200% honest - neat and very friendly. Awesome job. read more

Very fast, and trustworthy. Service was a spare key for my truck. Will definitely use again if I ever need another locksmith service!

AWESOME service Spoke with Jerry and he send CODY and he was on time and completed the work within one hour. He gave us copied keys-

They were rude when I inquired about their services. People don't just call a locksmith when they aren't in desperate need. So at least they can be kind about it. They told me 20 minutes, and then when the actual tech called they said 1 hour. Would not recommend. read more

Jerry really pulled my bacon out of the fire..First, very few locksmith are able and willing to work on motorcycle ignitions.. I had come to Lorton from Richmond on my Harley for a multi day dog sitting gig,,everything went well until Tuesday morning when my keys are no where to be found!! After 11 phone calls I found Pro-Keys and Jerry said he would be able to get me back on the road. He showed up earlier than promised was able to set me up with a new ignition key and get me on my way! Fast, professional, simple and friendly,,Jerry and Ozzie both are real Bacon Savers!! Highly recommended!! Especially for Motorcycles!! read more

Just got locked out of my home after running out back to grab something. Called into many places then found Pro-Keys. I received a quote from Jerry (& advice), and had someone on the way within 10 min. even on overtime! I was back inside my house within 5 min. or less via the door inside my garage. Fast, reliable, and I'm warm now. Thank you to both Jerry & Oscar! Definitely recommend. read more

Called to get a quote on getting a key fob cut and programmed. Gentlemen on the phone was helpful. Came in the next day and was only there about 20 minutes and he got it done. Price was also reasonable and fair compared to other places in the area. read more

Highly recommend. Super helpful and knowledgeable. Had an old built in safe in our home we could not open. They got it opened for us in no time without damaging the safe. read more

I went to get gas at Costco in Woodbridge early on a Saturday morning. I pumped the gas and was about to get back in my car. The door was unlocked and everything I had was in the car. But there was an issue with the lock and the door didn't open. I called Pro-Keys and luckily they came within 30 minutes. Eric was the technician who was very professional and nice. Glad to have this type of service when you really need it. It wasn't cheap but worth it! read more

Received excellent and responsive service. My key fob was programmed and emergency key cut very quickly. Price was very reasonable and much lower than other competitors. Will definitely use again for future key/lock services. read more

I called ahead to chat about spare keys for a Jeep. Super helpful conversation. I showed up and then younger gentleman helped me and couldn't have left happier! Family owned business. Great service read more

My husband was so impressed with the work that they did today installing our new keyless entry set up. It was more complex because of the repositioning that he had to do but he got it done quickly and efficiently. My husband has never asked me to write a review for anyone or any business ever but he was really impressed with the excellent customer service that we received today! We will be calling them for all of our needs in the future! #Thank you Jerry read more

My deadbolt proved a bit of a challenge, but Kodi remained calm and persistent and got me back in my apartment without having to drill out the lock. For a late-night weekend call, the response was quick and the rate quite reasonable. Super! Thank you, Pro-Keys. read more

Bought a 2005 Nissan Maxima several months ago and the car would start fine until about two months in when I couldn't get the car started until after about 3-4 times of turning the ignition and fiddling with the shifter. After much frustration, I went to look up locksmiths and chose this shop because of the many great reviews and how close they were to me. They did not disappoint! Was in and out of there in what seemed like a matter of minutes and Jacob, the associate behind the counter, was very helpful and quickly got me back on the road with perfectly working keys! He charged me a reasonable and very fair price for the cutting and programming he performed and I would recommend this place to anyone looking for a wonderful service!!! read more

Despite having significant issues with the key replacement (my car's problems- not his), these guys showed amazing commitment to quality service and still honored the original quote I was provided. You can't ask for better service professionals. read more

Fast, reasonably priced, friendly service. Helped me out in a jam--locked my keys in my trunk. Not my finest moment. Highly recommend these guys. read more

They did a wonderful job for me today. I just bought a house and I had to reschedule a few times because the closing kept getting moved. I called them yesterday to see if they had any availability for today & I was in luck. The locksmith who came out today worked quickly & efficiently. If I ever need a locksmith again I will definitely call them again. read more

Eric is awesome! Just got me back into my house in only a few minutes. Very quick response and arrival. Professional and courteous. Going to recommend to my friends. Thank you for your help! read more

Lost my key fob and decided to give pro-keys a call, Jerry came and had a key made in a timely manner. I would recommend pro-keys to anyone. Saved me time and money from going into the dealership. Thanks again Jerry. read more

Wonderful timely service. Technicians were very courteous and knowledgeable. I would recommend them for any purpose.

Arrived within minutes of contact and was very friendly and helpful. When I lost my keys I called 3 different locksmiths and the other 2 were more than 100 more expensive read more

False advertisement!! Not 24hrs.....I've called them several times between 10pm and 7am no response. It's quite disappointing when you are in desperate need. read more

This is the second time within a year I've locked myself out of the house I used Pro-Keys both times and am very impressed with the response time and courtesy of the locksmith that came. I highly recommend them. read more

Fast response and the price was exactly what was quoted and I definetly expected it to be more but it wasn't. He was in my truck so fast it was amazing to me. Hopefully I'll never have to call them again, but if I ever need a locksmith in this area (DMV) they're the only one I'm calling. Thank you! read more

I locked myself out of my house today and Cody got us in. He was so nice and professional. My husband and I were totally impressed! The pricing was reasonable and he got there quickly. I will definitely recommend them to others! read more

Jerry and his team are great. They have helped me out a number of times. Providing quality service at a reasonable price. I always go back them for my needs! read more

Awesome professionals! Showed up on time and gave a nice military discount. Great service and experience!

He replaced my locks and provided great tips on how to take care of the locks and preserve the locks. Very friendly and great customer service as well as very reasonable price. read more

Locked myself out of house today. For a Sunday they were fast and got me back inside out of the heat. Expensive but worth it.

I locked out myself out of my car for the first time and called because they were close to where I was. Someone responded immediately and was able to offer me a flat price on the spot, which was about the low end/average of other places I had called that had offered ranges. The locksmith Cody came by 20-30 min after I called even though he had already gotten off work. He was friendly and efficient, and we got the door open in about 10 minutes. The tools that he used were all rubber tipped or made of rubber-like material so it didn't appear to damage the car; I also appreciated Cody being careful in general and using a terry cloth to protect the frame of the car. Great service overall. 4 stars only because I've never worked with another locksmith in this situation; otherwise, it seems like the 5-star reviews are merited. read more

Wow, such quick and friendly service. He was here in less that 30 minutes and got me into the house in less than 15. Couldn't ask quicker better service. Would completely recommend them and will surely use them again if the need arises. read more

Excellent excellent service! Very professionally ran shop. I called a few minutes before closing and they were willing to wait a few minutes for me and I gotta say you really don't find service like this anymore. I'm coming back to get car keys duplicated soon and I'll be back with all my lock business in the future. read more