I walked in. A half hour later i walked out with all three of my problems solved, plus two I didn't…read moreknow about, No pressure, just knowledgable service from a tech who knew what he was doing. This is an outfit that knows their trade and well worth the hour round trip.

They are deeply knowledgeable and very generous with their information. Helped me understand what…read morehappened and how to avoid it in the future.

Great experience, having a computer problem it's the only place to go. Might not be the cheapest…read morebut they're the best

These guys do very quick and excellent work. They definitely came through and saved the day.read more

In December 2023, my fiancé and I built my PC for Christmas with all brand new parts…read more Unfortunately, it kept showing the dreaded blue screen of death and crashing constantly. At first, we took it to Best Buy Geek Squad, thinking that was our best option: they identified a faulty AIO cooler but ended up damaging other components of my PC even more unfortunately... We were extremely hesitant to trust anyone with this expensive build, but from day one, Dr. PC Fix listened carefully to every issue we had. They were so kind and patient with us while we worked on getting replacement parts, and since their help, my PC has been working PERFECT these past 2-3 years. To this day, I still think about how much they helped and how thorough and professional they were. If you have a build that's precious to you, you can trust Dr. PC Fix completely!

I am so happy that I found Dr PC Fix! My 92-year-old father who is blind and also going through…read morecancer treatments had some issues on his PC desktop that were preventing him from accessing his computer to keep up with communications from his doctor, among other things. I called Dr PC Fix and explained the issues to Thor and why my dad was unable to bring the computer in and would need an in home repair solution. Thor was able to come that same day after hours and fixed all of the issues that were preventing my dad from using his computer, and he also turned on an accessibility feature already in Windows that my dad can now use for speech to text in programs that he didn't know he could use speech to text. What a relief to get those issues fixed! My dad was so happy, and that makes me happy! Thor was patient and helpful. And if any other issues arise in the future, I have peace of mind, knowing that there is someone local who can help, as I am a thousand miles away! Thank you, Dr PC Fix!

My wife and I live on a farm, so our phones are always taking a beating. About twice a year one of…read moreour devices needs a repair and I always trust JCD to do it quickly and professionally. I've also sent damaged phones and had them discourage me from spending money for the repair due to age of the device or severity of damage. That gives me a good feeling about the integrity of their company.

The back of my iPhone 14 Pro cracked really bad the second time and I came here to fix it. They're…read morereally professional and kind. They explained the procedures and also called beforehand for confirmation of other work when they discovered other areas were broken too. In addition, they followed up the next day to make sure my phone didn't have any issues. All in all, this place is a gem for getting your phone fix! I also highly recommend them over IGSM in Bellevue. IGSM was the place I went to the first time it cracked and it took longer to fix and they're also less professional + more expensive.

Quick and efficient service without an appointment. He replaced a cracked camera lens and screen…read moreprotector on an iPhone 13 for a reasonable price... within an hour as promised.

Had an emergency phone screen replacement for my girlfriend's Samsung S25+ after it dropped on…read moreconcrete and cracked. Cost $330 for the repair. After replacement my girlfriend and I started noticing condensation both front and back camera lenses that eventually led to the phone randomly turning off. Tried troubleshooting but unable to turn phone on. Took it to another third party phone repair shop for diagnosis and was told whoever did the replacement left the inside messy and the screen connection was loose. The repair guy was able to bring the phone back to life during diagnosis but the screen was flickering. He recommended to take it back to where it was originally repaired. Drove back to Redmond and explained the situation. Employee said it will be about 2 hours to take a look and will call/text when ready. Okay cool. So we waited 2 hours and when we came back and he asked did you receive a text. I said it was already the 2 hour mark... The one hour device repair guy then explained the screen connection is corroded and proceeded to show a picture on his phone of the corrosion. He suggested we must've dropped it in water. So now I'm thinking, how can a connection be corroded internally if this phone is water resistant and the phone had these problems AFTER the repair? Even so, we NEVER exposed it directly to any source of liquid since the time of initial repair. Even if we did, shouldn't it NOT have this issue anyway? Also we NEVER received any document or signed anything acknowledging of any potential risks after repair. I asked the repair guy what are our options. He said he can order the screen replacement and have it done on Wednesday. I asked him if this was going to be charged. He said yes. I said no. He said call the number for "headquarters". I called and no one picked up. We left and on the drive home the number from "headquarters" calls us. I explained the situation again to "headquarters" guy and asked for what are our options. He said we'd have to pay $309. I said no. He said let me place you on hold and call the repair guy in Redmond. We waited on hold for a bit. He comes back and says the corrosion is from water damage. I'm thinking what is this guy trying to imply? We continued to have a back and forth until he relents and says I can do it for $209. I said no thanks. That is literally the cost of a replacement phone adding both repair costs. Honestly I was livid after this conversation. Not only was there zero accountability from their end, but they tried to shift blame on the customer for using their phone normally. TLDR: Please make sure you are aware the risks of getting anything repaired from this business. It might make more sense buying a replacement instead.

Quickly removed all traces of a breach on a personal laptop. Excellent communication through the…read moreprocess. I traveled from Tacoma due to excellent reviews and was not disappointed.

They did a great job putting together a literal basket case laptop I brought in. Service was…read morefriendly, communication was adequate. I would recommend them for all your laptop issues.

Shout out to Japhed. He fixed my iPhone. The store is in a very convenient location in downtown…read moreIssaquah next to Mack''s dim sum. Love this store. Thanks!

Got there ...ask ahead of time if they could help me ... totally had no help ... useless driveread more

This outfit is incompetent, dishonest, and arrogant. Despite four attempts, owner Darren Lin was…read moreunable to restore Microsoft Outlook to baseline functionality on my desktop computer in Bellevue WA. He assured me that expensive equipment purchases and data transfers would solve the problems, but they didn't. In fact, he caused new impediments and important emails were permanently lost. He attempted to charge for more time than he actually worked and didn't provide invoices. A+ Computer Tech refused to respond to inquiries from the Better Business Bureau, who grade this company an abysmal C+ https://www.bbb.org/us/wa/bellevue/profile/computer-repair/a-plus-computer-tech-inc-1296-22215329 [1/12/26]. I was forced to go to King County small claims court, where I was awarded a refund of over $700.

They are amazing. I've been going there for years and have usually had good results. There have…read morebeen a few stumbles here and there, but my issues have always been resolved.

The techs were professional and honest. I needed someone to verify mounting job, and they did so…read morequickly.

The install team, Evan and Cameron, are nice people. However, the job was subpar. Work started at 9…read morea.m. In the beginning, the team gave the impression that they were going to drop wires from the attic through soffit vents down to cameras for most of the run beside the doorbell. One of the team members had to drive back for a ladder during the job. And both finished at 5pm 16 billable hours for a 5 runs vs 6 runs and paid full price. The worst part is I was under the impression that they (during booking and pre-install) would try their best to conceal wires, but the majority of wires ended up exposed and longer than necessary. Camera down to crawl space then back up exterior wall (next to downspout) through soffit vent into attic. Vs. camera up exterior wall into attic via soffit vent. I tried contacting the team to offer to pay more to have wires rerouted to no avail. The cameras work. I'm grateful for that.

Charlie was knowledgeable, professional, and treated me as an intelligent human being which was…read morerefreshing from service calls I've made to other tech companies. I hope to be able to use his services again soon. He was also on time for our appointment and took the time find out what the issues were and accurately solved them. Charlie has excellent customer service and cares about their needs.

Charlie is customer friendly, intelligent, and knowledgeable. He kept me updated snd rehearsed…read morewith me the process he was applying.