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Pro Game Athletics

5.0 (6 reviews)
Open • 6:00 am - 10:00 pm

Services - Pro Game Athletics

Personal training

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Retro Fitness

Retro Fitness

(14 reviews)

Taking classes with Jessica has been such a positive experience that I got the gym membership for…read moreher classes. She creates a welcoming, calming space where everyone feels comfortable, no matter their experience level. She is funny, kind, and sweet, and her classes are always uplifting and easy to follow with helpful modifications. I genuinely look forward to attending each week and always leave feeling relaxed, refreshed, and grounded. My favorite part is the affirmation cards she passes out at the end of class, such a thoughtful touch that always leaves me feeling inspired. Jessica strikes the perfect balance between challenging and restorative, and I highly recommend her classes to anyone looking for a great yoga experience.

Retro Fitness Bay Shore - you are in violation of New York State membership cancelation policies…read more You DO NOT have a way to cancel online as stated in your reply to my previous comment which is now against the law. You must have a click to cancel option and you do not. When you click to cancel you get this little note saying that you must come in person or do it in writing. I will include a screen shot. BESIDES the fact that I have done that TWICE already and I am still getting charged. This has been going on for several MONTHS. Not only have I cancelled, but I have also been promised a refund for all of the months that they kept charging me AFTER cancellation and received NOTHING in additiopn to getting charged more. ENOUGH! END MY MEMBERSHIP NOW AND REFUND ME. BTW I will also be there in person. I am not hiding behind a keyboard, I will get this resolved while letting all of your customers know how this business uses sleazy tactics to make money instead of providing value. See you soon, Danielle

FitLife - Deadlifts

FitLife

(21 reviews)

From the day I walked into FitLife Gym in East Islip, the first thing I noticed was how clean…read moreeverything was. The equipment is modern, well-maintained, and you can tell they really take pride in the place. The front desk team was super friendly and welcoming, and that same vibe seems to carry throughout the entire gym. I joined almost three months ago and took advantage of a sign-up special that included three coaching sessions. I figured it would be a good way to get familiar with the gym and learn my way around. I was paired with Trainer Amanda, and honestly, that turned out to be one of the best decisions I've made. She's knowledgeable, motivating, and somehow makes training fun. I had no intention of continuing with personal training after those first three sessions, but here I am already into my second 12-session package. (shout-out to Amanda ) The training packages are also very reasonably priced compared to what I've paid elsewhere. One of the driving reasons I needed to join a gym was because I needed to do more cardio but I HATE cardio machines. From the beginning when I told Amanda this, we started doing sessions in the outdoor area where she created training blocks for me that keeps it fun, interesting and keeps my heart rate up.. The sled is the (new to me) piece of equipment that I love to hate the most lol I'm already noticing improvements in my strength and balance, and my clothes are fitting noticeably looser. At 52, that's pretty great because loosing weight and gaining muscle is just not as easy as it was, especially in the last 10 years. I've belonged to high-end gyms like Equinox in the past, FitLife is just so much better. This is the gym I was hoping for when I was paying super-premium prices for those other places. I don't usually write reviews unless I'm either really disappointed or really impressed, and FitLife has for sure impressed me.

I've been a member of this gym for over 5 years, and until recently, I always considered it a…read moreclean, welcoming, and respectful environment where people could work out in peace and be able to reach my goals. Unfortunately, my recent interaction with the fitness director, William (Will), completely changed that experience for me. In front of my friend who recently joined the gym and asked me how to properly use the equipment and in front other members, I was aggressively accused of training people at the gym. When I explained that I do not train clients there and that my social media does not advertise personal training services, I was repeatedly met with comments like "I'm not stupid" and claims that he "sees everything" on my Instagram. What made the situation even more uncomfortable was that manager Justin witnessed the entire interaction and stood back without stepping in or attempting to de-escalate the situation. Instead of feeling supported as a long-time member, I felt publicly embarrassed, singled out, and harassed. After over 5 years of loyalty to this gym, I never expected to be approached and spoken to in such an unprofessional and confrontational manner. A respectful private conversation would have been far more appropriate than being challenged publicly in front of others. I still appreciate many aspects of this gym, but this experience seriously changed my perception of the environment and management. I hope situations like this are handled with more professionalism, discretion, and respect moving forward.

Crunch Fitness - West Babylon

Crunch Fitness - West Babylon

(72 reviews)

Lots of space and they recently added tons of new weights and equipment which is greatly…read moreappreciated. My only issue and the reason I've been going to Amityville is that the showers are ice cold. I go in the mornings and need to shower before work. Having no hot water is unacceptable.

I would not recommend this gym based on my experience. I have been repeatedly charged for a…read moremembership that I am not using, and when I contacted them to request a refund, instead of taking my concerns seriously, I was laughed at. That was extremely disrespectful and completely unprofessional. What makes this even worse is that they continue charging my account despite me clearly communicating that I am not attending or using their services. I should not have to keep fighting to stop charges for a service I am not using. I also feel that I have been taken advantage of and treated differently because I am Spanish/Hispanic. Based on the way I have been treated and how my concerns have been handled, I feel there has been discriminatory treatment toward me. No customer should be made to feel that their background or ethnicity affects how seriously they are treated. I understand that businesses have policies, but laughing at a customer asking for help, continuing to charge their account, and refusing to address legitimate concerns is unacceptable. Customer service should be respectful and fair to everyone, regardless of their background. I am extremely disappointed with how this situation has been handled. Think twice before joining, and if you do, document everything--your payments, cancellation requests, and every conversation you have with staff.

Great South Bay Branch YMCA

Great South Bay Branch YMCA

(10 reviews)

I'm really disappointed with our experience at the YMCA. My 7-year-old son was so excited to return…read moreto his swimming lessons after being sick for the past two weeks. When we arrived, we were told the classes had already ended--with no prior notice at all. No email, no phone call... nothing. This is actually the second time this has happened, which makes it even more frustrating. As a parent, communication is everything--especially when it involves young kids who look forward to these activities. My son was very upset, and honestly, I was too. A simple message would have made all the difference. Unfortunately, because of this repeated lack of communication, we will not be returning.

I am extremely disappointed with the level of customer service at the YMCA of Greater Long Island -…read moreGreat South Bay, specifically regarding the front desk employee Nancy. My family has been on-and-off members of this branch since 2020, so we are very familiar with the environment and the standards this location is capable of maintaining. Unfortunately, our recent experiences have not reflected those standards. The woman who previously worked at the front desk was truly a gem of a human being. She was warm, welcoming, and made you genuinely want to stand there and chat. She set the tone for the entire facility in such a positive way. In contrast, Nancy has been dismissive, unapproachable, and openly irritated by basic questions. In a customer service role -- especially at the front desk where first impressions matter most -- professionalism, patience, and friendliness are essential skills. That has not been our experience. Afterward, I noticed other reviews mentioning similar concerns about her behavior, which suggests this may not be an isolated incident. When multiple members share the same feedback, it's something management should take seriously. The YMCA is meant to be a community-centered organization, and members deserve to feel welcomed and respected the moment they walk in. At the very least, additional customer service training seems necessary to ensure the front desk reflects the positive, community-driven atmosphere the YMCA promotes.

Pro Game Athletics - healthtrainers - Updated October 2026

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