I went into this project confident and well-informed after watching the company's educational…read morevideos and relying on their expertise. The products and installation were generally professional, but important gaps only surfaced once decisions became final -- when flexibility was gone and costs shifted to me. For context, this project included a bedroom patio door, a side entry door, and replacement windows. This review isn't about bad intent. It's about where education and expert confidence end -- and where homeowners need to slow down and verify assumptions. The videos genuinely help level up homeowners. They explain terminology and common pitfalls and make the process feel clear. Where that education can fall short is when theory meets real-world constraints. Understanding products at a high level doesn't guarantee those choices will translate cleanly once manufacturing begins. The first gap I encountered involved usability. I replaced wood doors with fiberglass doors and assumed hanging blinds would be straightforward. I later learned fiberglass doors with foam cores don't provide the same structural support as solid wood, and traditional blind mounting can be risky unless planned around limited wood blocking. By the time this became clear, the doors were already ordered. Internal blinds would have been the safest solution, but that decision must be made before manufacturing. After raising the issue, I learned internal-blind glass units were available, but only in double pane -- not triple pane -- and without laminated options. I would have been paying to move from triple pane to double pane to solve a usability issue that hadn't been discussed earlier. I declined. The issue wasn't that tradeoffs exist -- it was how late they became visible. Another issue surfaced during installation. An existing storm door was removed, and I learned mid-install it would not be reinstalled. That had not been discussed during sales or measurement. The lesson for me: if something matters, confirm it explicitly before installation begins. Install day is where risk largely shifts to the homeowner. After the crew left, I noticed drywall damage, sealant contacting finished surfaces, debris inside and out, a damaged sprinkler head where materials were staged, and cigarette butts in the yard. Some items were addressed later; others required additional time and expense. The patio door also required adjustment and still does not open and close cleanly. I was told the next step may involve shaving material off the door -- an example of how fixes can escalate once installation is complete. My primary concern for the bedroom patio door was security and sound. Based on that, I was advised to go with triple pane. Living with the result, sound performance has not met my expectations. Laminated glass, which was not discussed during sales, is generally considered superior for both sound and security. After raising concerns, I learned the manufacturer does not publish specific sound performance ratings for its door assemblies. The recommendation appears to have been based on industry convention rather than product-specific testing. When I revisited the issue, the recommendation was affirmed and third-party solutions were suggested. When performance isn't clearly tested or measured, it becomes difficult to know whether the product was the best fit -- or whether the outcome simply falls short. If I were starting over, I would validate real-world usability early, confirm important details in writing, treat the measurement appointment as the last true decision point, ask what is tested versus conventional, and actively inspect install day before the crew leaves. The videos and guidance are helpful, but they don't replace pressure-testing assumptions before decisions harden. If nothing else, I hope this review helps turn a private loss into public wisdom for the next homeowner navigating this process.

Eric was as really helpful! I needed windows for a flip and instead of upselling me, Eric was…read morehonest and helpful. I will be calling them back for more work in the future.

I can't say enough good things about Love That Door. We've used them for several projects…read morenow--including custom metal doors, garage doors, and windows--and every single time, they've delivered outstanding craftsmanship and service. Their attention to detail is top-tier, and the quality of their work speaks for itself. From design to installation, the team is professional, reliable, and truly passionate about what they do. If you're looking for high-end, custom solutions that transform the look and feel of your home, look no further. Love That Door gets it done right every time.

Good things come to those that wait and have patience. There is a long lead time, but it is…read moretotally worth the wait. The installation took a day. The touch-up came a couple of weeks after installation. The communication was excellent. I recommend this company to provide the door you've always dreamed of having. Thank you!!!

INCREDIBLE---DEPENDABLE--UNBELIEVABLE QUALITY...this company will go ABOVE and BEYOND to make sure…read moreyour installation is smooth and they will follow through with any issues that may arise. Often times companies say things to sell their productions -get paid and find ways around standing by their guarantees ...Love That Door stands firm by their promises to make things right. We could not be happier with our doors! Not only that but we feel so safe...no burglar in their right mind would even ATTEMPT entry into our home with these doors! This was the best investment for our home and our entryway is the envy of the entire neighborhood! STUNNING and SUPER-SONIC-SAFE! If you have been on the fence on purchasing a door --call and book your appt! You will smile every time you pull up to your home and see that stunning door! #One very satisfied customer!! We LOVE OUR DOOR!

We couldn't be happier with the doors and windows installed by the team at Love That Door Company…read morefor our new custom home. The large lift-and-slide doors off the family room and master bedroom are stunning and operate flawlessly. The custom pivot entry and back doors are equally impressive--truly one-of-a-kind features that make a statement. We constantly receive compliments from guests on the design and craftsmanship. Thank you for helping bring our vision to life with such high-quality work!

I had a positive experience with this location. LEI is a franchise, and every location is…read moredifferent, and this one has been pretty great. It's not a scam or a ripoff. You get high quality vinyl windows for a competitive price. The windows are just like the displays they will show you, so they are well built and look great (they are manufactured and shipped by Alside). More than likely it will be a worthwhile upgrade over whatever stock windows your house came with. My experience was really swell. Had very competent installers come out. They did the job very quickly and they cleaned up well after. Smooth as butter, in other words. Your mileage may vary. Don't forget to remove the blinds if you have them. You can leave the brackets in, just make sure the blinds are down before the installers show up to cut down on the install time and make their life a little easier. Some of those windows can be real heavy. Highly recommended.

I highly recommend LEI. They were professional and very reliable. Ben is awesome to work with…read more The installers were very considerate since I was working from home. They worked quickly, took 2 days for 7 windows and 2 patio doors. LEI also re-sided my house. The original siding was almost 40 years old and was falling apart. I mow have beautiful vinyl siding. I will never have to worry about painting or other maintenance. The installers were great. They worked pretty much till dusk. They were quiet and considerate, did not really hear them which was good since I had multiple video calls while they were here. Highly recommend LEI.

Legacy Exteriors replaced our windows. They came in and did the measurements; described the windows…read moreand how they were made; gave us options and a quote. They took about an hour, unlike others who took 2-3 hours. We got 3 bids. Although Legacy was a little higher than another company, we chose Legacy because they said they'd move anything that needed to be moved to install the windows. Garry Sorrell kept me informed about the progress of my windows and always returned my texts. On the day of installation, The crew did an excellent job of moving furniture, removing blinds, and taking down curtains. Legacy also replaced old rotting wood around the windows where needed. When they finished, they put everything back as it was and cleaned up all the mess from the installation inside and out. They hauled away our old windows. I would recommend Legacy Exteriors to my friends and family.

3 years ago we had Legacy replace most of our windows and front door. Our house is 20 years old…read morewith typical white aluminum grid builder's windows. I did a lot of research on window types and companies. Matt was very knowledgeable answering all questions. Took a picture of our house to show what a new front door would look like. Our 23 windows and front door were measured twice to ensure they fit perfectly. The Legacy installation crews were polite, efficient, and meticulous. Numerous compliments from neighbors. Windows keep the heat down and let light in making the house much brighter inside. Matt kept in touch through the whole project and was very easy to deal with. Today we had Legacy replace the remainder of our old windows. Had some challenges for them in the kitchen and bathroom and they came through. Windows look great inside and out. Rooms were left cleaner than when they came!

Extremely impressed by the level of service and quality of work! Ronnie helped replace my front…read moredoor with a new one taking care of replacing the existing frame, installing door, hardware, and new trim work. I was worried we would run into issues since I have an older home but Ronnie walked me through the process and confirmed the finishing details were to my liking. He was thorough in fine tuning door lock and caulking all the new trim. He even brought his own cleaning supplies to make sure my porch was cleaner than when he arrived. Great overall service and the final product looked sleek and professional. Also, the price was right. Will be reaching out for them to do my windows here soon!

Thanks to all the positive reviews, I decided to purchase a new front door from Brennan…read moreEnterprises. It took about 12 weeks to come in, but it was well worth the wait. Everyone I dealt with, from the manager to the installers was professional and courteous. I'm very pleased.

John and his team installed a large 4 panel patio door in our home. The door looks great and the…read moreteam did a great job matching our wood floors, house colors and stamped concrete on the patio, but we've had problems since day one. The left patio door does not glide smoothly and is difficult to open and close. The left hand door screen arrived damaged. The only electrical outlet in the back yard they installed is not working. I give US Energy 2 stars for the job they have done thus far, but since John has become unresponsive and non-communitive for the last 6 months that is all that is warranted. If they want a better review all John has to do is follow up and do what he promised to do.

We finally replaced our sliding glass door (single pane and probably original to our house built in…read morethe 70s) with an upgraded, beautiful Provia door from US Energy. I called around to multiple companies (3 just didn't answer or ever call back?) and US Energy came back with the best quote and value overall. They provided us multiple quotes for some different options we were weighing, and were great about working with us to make sure the door we were getting would meet our needs. Their contractors were very responsive and arrived on-time, and while we had to wait a bit longer for the door to be shipped, US Energy was also very communicative about when the door was expected to arrive and scheduled with us the very next day after it arrived for installation. The installation went smoothly, and we LOVE our new door. We'll definitely use US Energy in the future and would recommend them to anyone looking for any exterior door replacement.

This company has closed its doors and took an $1800 deposit from us and did not complete the work…read more They will not return calls or emails and have basically ghosted us.

From the owner: Whole-Home Interior Door Replacement, and Home Organization Design and Installation in and around…read morethe Ft Worth Area

We had a great experience with Brandon. He fixed several issues with our doors and the quality of…read morework was excellent. His communication was great, he was responsive, clear and easy to coordinate with. Everything was completed efficiently and now works great. Highly recommend!

Joe was awesome, he did a great job. His work was clean and orderly. I will be requesting him for…read moresome more home repairs in the future. I am grateful he was patient to listen to some of my near future home projects and provided some suggestions. The price was fair and the rate was provided to me beforehand. Good service from a good company.

The owners were very nice and involved in every aspect. They communicated thoroughly throughout the…read moreentire process. They did the job on time and the crew was very polite and friendly. We did have one hiccup with two of our windows made too big by the manufacturer. The owners got them reordered and installed quickly. All in all a solid experience and I would recommend them.

Started a complete remodel with the yard and widows. Had Dan from The Window Source out be for it…read moreall started and he was transparent and honest which is rare today. After getting the windows on order we proceeded with to a complete renovation and kept telling my wife wait for the windows. Needless to say still going through the renovation but The Window Source came out and installed 20+ windows in one day. Asked my contractor what to look for from a quality perspective and he was blown away from the quality of work the team provided. Highly recommend The Window Source and the team will not let you down.