With six children and many cars over the years I've dealt with many many auto body shops. Velocity…read moresurpasses everyone of them in every way. These guys are professional and responsive. Their work is exceptional. I can't recommend anyone more.

We took our car in and felt like we got a brand new car back…read more-outside and inside. Looks amazing but the kindness exceeded everything

The customer service was excellent. My husband went in and was quoted a price for our front bumper…read more(it was falling off). We were told it could take 1.5 to 2 hours for the work to be completed. I was greeted by a kind receptionist and told her I needed to wait while the work was being done. I didn't even have to wait an hour and the work was completed. They also replaced a light that was out, free of charge. I would highly recommend them to anyone needing body work done on their vehicle.

Really, really bad. I was burglarized on my way to Idaho. They broke my door handle. I took my…read morevehicle in and received a quote to replace the handle and paint it to factory color. They had me pay and said everything was fine. I trusted them and paid. once I walked to my vehicle I noticed it was the same door handle, but it was now scratched up much worse. It also would no longer lock or unlock. I went back in and let them know I caught them. Shane explained he forgot to mention this and he was so sorry for letting it slip his mind that they did not do the work I paid for. They said they would fix the locking issue. They did BUT now the key doesnt work. I left tired of the incompetence and afraid of more damage to the vehicle. Once I arrived home I realized they did not return my $500 key I had just bought at the dealer. When I called back they said.........we dont have it, we will look. Never did I receive the key or a refund on the horrible work that was performed. You should never go here unless you dont care about your vehicle, quality work or losing your items that are in their posession. I lost over $1,000 trusting them with my vehicle.

The people at UWrench are professional and super nice. I made an appointment to get my car fixed on…read moreFriday and it was done by Saturday. They called to make sure I want to proceed and I honestly was very pleased about the service. Also the price was hard to beat. If I have any other car repair needs while I'm here in Rexburg, I'll take my car to them.

I took my Yukon XL 1/2 ton to Uwrench to be diagnosed. They did an awesome job getting me right in…read more I had an idea what was wrong but needed to know for sure. They were quick and efficient. They gave me a detailed bid as to what I needed. A good price and break down as to all the parts and labor it would take to fix. They did exactly what I needed so I could get the parts and safely drive my vehicle. -I did get the repair done somewhere else. They gave me the information I needed to effectively get a second opinion and to know exactly what I needed. The information they gave me saved me a few hundred dollars.

I post this here because I have a 62 lark I'm trying to get my colors down…read more I was looking in here to see if anyone used Brooke Passey out of Rexburg Idaho for pinstripes. Name of company is Artworx. Ran into him at a gas station. Mind you I only knew he was a pine stripe guy because his truck has his company name on it. Bragging about old school hand painted pin stripes. I asked if he did pinstripes he said "I do". Now mind you I only asked because WHO knows who's driving the truck. I asked if he had a card. " I live a long ways away. Im on vacation. I'm not interested" Maybe it's because I was in a beat up 04 Subaru. Or I had my old beater jacket on. I found it extremely rude. A simple handing of a card or better wording would have gone a lot farther. It would not be the first time I drove along ways away for quality. Even "I'm on vacation, I'm based in Rexburg, look me up" Would have gone better. Now I know where I'm NOT going. If you don't want questions about your business. If you are vacation, DON'T ADVERTISE on the vehicle your driving. Unless of course your just so damn good you can afford to be rude to potential customers. My mom is a easy going 73 year old lady. She was extremely put off by the person's attitude.

My RAM 2500 the bed had major damage. When I picked it up I was very pleased you could not tell…read morethat it had been wrecked. On the drive home I noticed that it had been detailed inside and outside. This was the best part of having to deal with an accident. Thanks for making it easy!!!!

These guys do a great job. They are very reliable. My car was rear ended in January and they did a…read morefantastic job. Staff is very knowledgeable and very courteous. I would highly recommend them. They worked with me while I was out of town and my car was ready when I returned. I can't thank the staff enough for the wonderful service you provided me. This review says I am from San Francisco but actually I am from Idaho Falls.