Adam became our mechanic when he first opened his own shop. He worked on out fleet of trucks as we…read morewere contractors for a corporate delivery company. He was above and beyond in service for us and our business. Always fair with charges and very honest. We continue to have Adam service our personal vehicles and are very satisfied with his work. Erica is a gem as well!! Very happy to support and honest mom and pop shop!

Adam went above and beyond what I had expected. He fixed a bunch of extra stuff on my truck and…read morestill kept the price in the range that we had discussed. I will definitely be using Adam as my new mechanic. He is the best i've seen in washington, and i've lived all over the country.Me and my wife will definitely be taking our 3 cars there for any needs. We have with our vehicles. I give Adam a 10 star. Review His wife is also very pleasant on the phone and knowledgeable. They keep in great contact with you and let you know exactly what's going on with your vehicle?And what they expect to do it

Huge shoutout to Northwest Autobody for doing an outstanding job on my vehicle. From the start they…read morewere professional, honest, and genuinely great to work with. No gimmicks, no runaround and just straight answers and quality work. They kept me in the loop through the whole process, and when I picked my vehicle up it looked fantastic. You can tell these guys take pride in what they do, and that kind of craftsmanship and integrity is getting harder to find these days. If you ever need body work done, this is the place to go. Hopefully I won't need their services again anytime soon... but if life (or a parking lot) has other plans, I know where to go! Thanks again for the excellent work!

I will start by saying that they are very friendly, but that is all the good I can say. Their work…read moreis par for the course, but certainly nothing special. I dropped my truck off, and it just sat there for 2 weeks before they even touched it. I had to call them and find out what was going on. They told me that they would update me on an ETA on certain days and they never followed through. Again, I had to call them to find out. My vehicle also got broke into in their parking lot while sitting there & things were stolen out of it. There are far better places to go, and I cannot recommend this place to anyone. Borderline horrible experience.

This business has been around for over 40 years and they have done all my repair. They do excellant…read morework, friendly, and back there work. Wonderful people to do business with. Very honest and don't cheat you.

Addendum to 1st review…read more 3 u-joints charged to my m-i-l in the repairs. The driveline takes 2 u-joints; . Fraud or error? Earlier bill shows B&C installed valve cover gasket ~2 months before they did the same job again, with scant new mileage. The need was identified by White Pass Garage, and B & C's charged a second time for the repair, assuming it was done either time.. not sure. Still a pool of oil to the inside of the driver's side valve cover. Either not cleaned up or still leaking. First r&r of valve cover cost my m-i-l over $200 for labor, and the second time, 2 months or so later, with few additional miles on the van, they charged another $300+ for labor. Same with fixing the leaking AC o-rings from the earlier visit. They charged her again to fix their first poor install, and noted it didn't include a recharge. Thus the heat from AC on the way north was poor. Heat on defrost was barely sufficient at +6 degrees f. exterior temperature while rolling on the highway with defrost on hot. Thermostat will be pulled and inspected. If not a 195 f. t-stat as stated it was (which I'm skeptical of now), that'll be another area of formal address. Shop failed to assess the function of a freeze-plug heater, though they IDed it. "We didn't trace the cord, and we don't know if it works." Why? Pre-trip inspection to the sub-arctic, ~3,000 miles, and they didn't think it was helpful? (*Upon pick-up of the van, the younger 'mechanic' found the -checked- cord for the freeze-plug heater coiled on top of ac-related box on firewall in plain view. So how much time was actually spent under this thing?. Defroster/heat fan blower motor making worn bearing sounds @ start-up at +55 f. in Yakima. Headed north with a heater fan motor about to die? Worse now, too. They had to have heard this. The vacuum lines were to be checked, with hardened or questionable lines replaced. They spliced into existing hardened lines, and replaced the lines they could easily reach. Left hardened lines, etc, in. Upper heater hose from radiator to firewall is aged, scale on the outside/OLD and not solid/safe. Not replaced. 12" of standard heater hose and 2 new clamps would've been a cheap job to make it safe; maybe 15" ? Not sure lower radiator hose was changed, though it was supposed to be. Looks swollen. Will inspect upon removal when we check the t-stat.. Upper hose is new. Heat riser tube from exhaust manifold to the bottom of air intake housing is crumpled at the lower end and not hooked up. That way upon receipt of the van. Rear u-join installed using half-moon clamps at the pinion yoke, but no inner c-clips used, caused increasing vibration, led to firm decision to take the ferry as the (then still undiscovered) result of the cap on one leg of the u-joint walking out of the clamp, leaving a pin bearing broken, a seal blown out on the u-joint, and a generally unsafe condition. (*Cost hundreds of dollars in Whitehorse to remedy this, along with a new-to-me driveline, as the forward u-joint had outer c-clips forced into the exterior, rather than the proper innner c-clips and thus the ears of that yoke were bent. I have the c-clips from where they were forced into exterior positions; the c-clips were ground on a grinder, complete with blue-ish burnishing marks of unequal depth, 1 end thicker than the other = unequal pressure on bearing caps. Temper of metal c-clips after heating/grinding? House battery was dead upon pick-up, and we later found a blown fuse under the dash, leading to the solenoid that connects the charging system for the van to the system for the rv. Discovered & repaired bare wiring on a 12v hoop fitting at a relay on the firewall that was a hazzard. We fixed it in Canada. Erratic high-speed wobbling of the driveline due to improper install of the u-joint = increased play in the output bushing at the transmission cone, and posisbly the seal there, as well as the output bearing at the plate ahead of the cone. Wear traceable to poor install on the u-joints. The transmission output to the speedometer cable is still leaking. Needs a new o-ring, perhaps, but still leaking. A 5" job. They had the van most recently for ~2 weeks, w/ a thorough list for repairs from White Pass Garage, as well as a thorough list from me. They fell short on those. They had an opportunity to repair these issues, and didn't, but over the course of 2 months, charged my m-i-l a total of over $3,800. Few words describe this level of service from anyone calling themselves a mechanic. This was the service provided to an 81-y.o. woman with early stage dimentia, who gullibly paid THOUSANDS OF DOLLARS over the last couple of months; a snap-shot of the actual condition of the van upon its return to her. Shame!! I will continue the review in a third addendum after more inspection. Heat shield between peopane tank and catalytic converter hanging by thin baling wire, with 4 Robins screws blown out the tin. I fixed in Whitethorse, Y.T. Ca. myself.

AutoMetrics saved my husband's beloved Crystal from becoming a charitable donation. When our 2000…read moreAudi A6 would not start and the diagnostic app didn't give a clue, we took the advice of a friend and turned to the AutoMetrics guys and they nailed it. Our Audis have always been tended by our local dealer and when they abandoned our town, we have had to go to Tri-Cities. We are now sold on staying local again and both our Audis will be trusted to AutoMetrics. Why? It did not take long to get scheduled and they accepted the car early since we were depending on a tow for transport. Communication was outstanding. On the day of Crystal's appointment, we learned right away what the problem was and given the good news that the part and labor wouldn't break the bank. The next day the call came that the repair was complete and the car ready for pick up. Tow-off to pick up was 3 days. This business was easy to work with, friendly, knowledgeable, organized, well equipped, and well staffed.

We recently moved to Yakima and were not sure we would be able to find a shop to take our Volvo. We…read morehad a great shop in Portland so were a bit nervous about finding something as good in Yakima. As it turns out, I believe we found something better. Based on the reviews of AutoMetrics, it seemed that it might be a good fit. A good fit is an understatement! I took our car in this morning for an oil change as well as asking them to check out a possible suspension issue in the front end. Terry and Valentine were both personable and knowledgeable, both taking the time to discuss the suspension issue. Everyone in the shop was friendly and very professional. The shop was one of the cleanest and well organized I've ever seen. Our previous shop in Portland was the exact opposite. Erik went for a test ride with me to assess the suspension issue and immediately had some ideas on what the problem might be. Voila! The oil got changed and the suspension issue turned out to be nothing. Prices were incredibly reasonable and I left with a feeling of confidence knowing our car had been expertly tended to. And to top things off, when I went out to get in my car, I discovered they had washed it! We will definitely go back! Amazing!

Quick, efficient and friendly auto care. My Black Explorer Sport's a/c suddenly lost its ability…read moreto cool the early hot temps days. I called Westside Car Care on Wednesday afternoon and Maria gave me an appointment the NEXT day! (When I dropped my SUV off for service I was greeted by a smiling Maria. Maria is not just friendly, but is very knowledgeable and answered my more detailed technical questions) I won't bore you with details, but my Explorer was ready for pickup the same day I dropped it off for a reasonable price. Now I believe I could "hang beef" inside as the a/c is working great! Thank you Westside Car Care.

I visited the mechanic for a diagnostic on my car because the maintenance light was on. I didn't…read morerequest any repairs; I just wanted to know the reason behind the light. Surprisingly, they ended up changing my oil, even though I had just had it changed a week ago. It seems like they'll do anything for money, even if it's not necessary.

Simple Auto Repair provided excellent customer service in helping fix my car on short notice. They…read morewent above and beyond what they had to do to help me which even included coming to meet me where my car broke down at. They did a great job on the repair and accurately diagnosed my issue which enabled me to make it home safely. It's amazing to find customer service this great these days. Thanks to Rob and Joey for turning what was a very upsetting thing for me into a positive life experience. They were professional, honest, and the price was very fair. Great experience! I highly recommend this business.

Giving false info to customers, saying transmission need replacing instead of fixing what you took…read moreit in for egr valve , bad business practice...

Had my truck towed in not knowing what was up, I'm not from the area but Jeff treated me like I've…read morebeen a customer of theirs for years....Come to find out my engine was siezed and will require a swap out, Jeff gave me options and a beyond reasonable repair ESTIMATE of 3500 installed.....This guy knows his stuff and has a great team of guys working for him. I headed home and he didn't waste any time assuring me it was OK to leave my truck at his shop until we come up with a game plan.....Thanks Jeff and the A+ team at Rads....You guys rock

The Owner, Brian is a very good Mechanic. He has worked on my vehicles for many years now and I…read morehave always been satisfied.

We've been taking vehicles to BIC for many years. If you want an honest mechanic who knows what…read morehe's doing, take your vehicle here. We've always gotten excellent service, above and beyond what you would expect elsewhere. Don't go elsewhere. Go to BIC.