Worst service ever! Asked for a specific size of photo…read more Received absolutely not professional result: grey shadows and wrong size. Moreover the cashier insisted on a purchase of their USB device, because they are frustrated of outside viruses. This policy is an oral confirmation from the manager. It's not written anywhere. So my kids doing pictures today were tricked many times. Money hasn't been returned. Never do photos here!!! They don't care about you, only how to build money on you.

Fast, reliable service! Had a staff member spend an hour with me finding the perfect frame for a…read morepanorama picture that was a gift!

Standard chain drug store. All shelves stocked, very clean,…read morevery nice and friendly staff.

Writing this review with regard to the customer service. Around Christmas, my mother decided to buy…read moreme a Costco gift card, as I often buy movies and gas there. After a whirlwind of shopping, Mom got home with the intent of wrapping gifts, but found no more to the gift card than its receipt. Panicked, she searched high and low for it, to no satisfaction. Her conclusion was that it must have fallen out of her purse on the way back to her car. As we celebrate Christmas a little late due to work schedules, Mom returned to Costco on Boxing Day (brave woman) and explained her predicament to Renée and Abraham, at the verge of tears at points. The two of them worked diligently to track the purchase of the card and to see if there were any purchases made with it. Luckily, there hadn't been, and Abraham informed my mother that he would coordinate everything to make sure she could get a new gift card; it would take a couple of days, since it had to go through head office in Ottawa, but he would keep in touch. In the meantime, the original card turned up (wrapped and under the tree...no idea how it got there!), and the day after we found it, Mom received a message on her voicemail from Abraham letting her know head office had done its thing and a new card was waiting for her. She showed up the next day and Abraham was there, and though he was helping some other folks as well, he made his way over to my mother to make sure everything had worked out. She's seen Abraham a few times since, and he's given a smile and a wave to my mother each time. Abraham and Renée are credits to the Costco corporation, which has set (and exceeded) some pretty high standards for customer service. Kudos to them both.

I used the auto tire service for the first time. I chose Guelph over the Kitchener location…read morebecause Kitchener is just a Kazoo. I checked in 1 hr before my 3pm appointment and was advised about 1.5hr, if someone's late for their appointment they will just slot me in. Right at 3:30 I did get my call to pick up my keys. Here is the tragic moment, I was 3rd or 4th in line to pick up my keys...and it took 35min for me to get to the service desk, behind me was a queue of 8-10 people. For some reason they only had two people assisting customers and the two people were running every customer in order that they arrive except if you had an appointment to drop off you could skip the queue. I hope this location considers changing up priorities, maybe dedicating one person to do the appointment sign up and tire purchase, while the other person is for intake and outgoing customers who simply need to drop off keys or pick up. Then second person can step in and do transactions if no queue. Overall there seems to be a lack of team work behind the counter. My struggle was the time and my senior parent was with me- I would have left my senior parent sitting in the food service area if we knew it would take SO LONG. As a bonus, the shop does note the tread condition for the tires they remove and store in your car so you know how it is and when you need to change it. I got brand new summer tires on May 2, they were able to pull my winter tires off, pull the rim from my summer in my trunk and load it up, balance and the works- and load my winters in- so basically a tire change with my purchase. It's appreciated. My experience may have been also associated with a Saturday visit- I guess if I went on a weekday during business hours my experience might be very different.

I am beyond frustrated and appalled by the service I received at Millennium Photo. From start to…read morefinish, this has been one of the most unpleasant and disappointing experiences I've ever had with a business. Initially, I emailed the store requesting to print three 11x17 posters. Shortly after, I received a call from the store informing me that they could only print the posters in 11x14. Though it was not my preferred size, I agreed to it and was assured that I would only be charged $20.99 instead of the original $29.99. When I arrived to pick up my prints the next day, I was taken aback when the owner made a point of telling me that the prints were done in 11x14.5, claiming they couldn't do 11x14. This was a complete surprise to me, as it was not what I had agreed to. The night before, I had texted a friend expressing my concern that 11x14 might be too small but that I would try to make it work. To add insult to injury, the owner informed me that I would now need to purchase custom frames, which is extremely inconvenient. Then, to top it all off, she charged me $29.99 per print, completely disregarding the price adjustment we had discussed. I managed to salvage two of the prints by cutting them down myself, but the third print was a total disaster. No matter how I tried to frame it, part of the image would always be cut off. After a week of futile attempts with different frames, I decided to call the store to politely ask if they could reprint just one of the posters. The response I received was nothing short of outrageous. I was met with a rude, nasty, and disrespectful woman who cut me off mid-sentence, rudely telling me that I would need to pay for it. She didn't let me explain my situation and hung up on me twice! This level of disrespect and unprofessionalism is completely unacceptable. I even told her that this is no way to speak to customers and replied with " i don't care and hung up the phone!' I am utterly disgusted by how I was treated. The store failed to deliver on the agreed-upon size, price, and service. They provided misleading information, made changes without my consent, and then showed a complete lack of willingness to resolve the issue. Do yourself a favor and avoid this place at all costs. The service is terrible, the staff is disrespectful, and they clearly do not value their customers. I have never been treated so poorly by a business and I will never return to Millennium Photo Save your money and take your business to a place that actually respects its customers and delivers what they promise

I've started going here to get my film developed a few months ago. The service is always excellent,…read moreand my photos always turn out great!

I was picking up some new AirPods so I was super excited, but right before I got to staples I fell…read moreand scraped my knee pretty badly. This employee Caleb helped me patch up my leg and he was very helpful and he managed to fix it up enough for me to get home. Point is, staples employees are the best, love the store.

Above and beyond customer service. My mother and I came in looking for a back-up power bank for her…read morecomputer, and the person who helped us was very attentive and knowledgeable. When we got home, we realized that there were some differences between the one we had just bought and the previous model we had, and so we got confused when it came to setting it up. We called the store, and asked if we could speak to the same sales associate that had helped us (I think his name was Devin?). He proceded to walk us through the set-up on the phone, including looking up our previous model on his computer, in order to see what was different. He stayed on the phone with us and continued to offer guidance as we tried various different troubleshooting methods. He clearly knew the product he had sold us extremely well, as well as other common computer-related issues and how to check and solve them (and how to explain them, with total patience, to those who are much less familiar with this technology!). My mother and I were very grateful for the extra mile he went, in offering his time and assistance, and we wanted to let the store know how much this A+ service was appreciated. Thank you!

Very nice looking set up and staff are always so welcoming and friendly. We have a condo in the…read moresquare one area that we utilize when we are traveling out that way.

I needed a long Parka and was unsure on what to get. I went in and met Farid who was so gracious…read moreand very knowledgeable about the item I was looking for. He is an excellent Advisor and is very patient with me. I had to go back in 3 times and each time he was there willingly to assist me. Thank you very much Farid! All the best!