1. Privy's Septic Service

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    Kalamazoo, MI

    Privy's Septic Service

    5.0 (1 review)
    Open • Open 24 hours

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    Services - Privy's Septic Service

    Septic system inspection

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    11 months ago

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    Ask the Community - Privy's Septic Service

    LakeShore Plumbing & Septic

    LakeShore Plumbing & Septic

    (22 reviews)

    Team VP did not start 2018 on a positive note. After spending two days of the holiday weekend…read moredealing with water leaking into our bathroom and then having to shut our water off and not having water for a large portion of the weekend, we struggled finding a plumber who was available to come and help us fix our problem. We called six plumbers and left messages and Lakeshore was the only company who was kind enough to actually call us back. Even though Lakeshore did not have emergency or holiday hours, they still called to let us know that they would put us on the schedule for first thing Tuesday morning, which was very kind of them because the uncertainty of not knowing was just as painful as the water that was flowing down our walls. They also told us that we should probably just turn our water back on when we needed it because our wall was going to need to be cut open anyhow. Lakeshore, as promised appeared on Tuesday morning and diagnosed the problem (which was unfortunately not a plumbing issue). The young man was polite and professional and timely. He called before he arrived and explained exactly what the problem could be. He took photos of the damage and suggested if the leak starts again to call them back. Really there was nothing anyone could do, but he was very nice about the whole debacle. We need to have three water shut off valves repaired because we discovered they no longer turn properly when we tried to turn the water off at the main and we will be calling Lakeshore back to fix them. Plumbers are expensive and fast polite service makes hiring one so much less stressful.

    Job was done correctly but they never came back to remove the old water heater, after many calls &…read moretexts to them. The requested 5 stars on their page & never came back. We were very disappointed by these guys! It was under a home warranty service & we paid an extra $635 to be paid cash directly to the company! Do not trust them too easily.

    ASAP Poop - Some of our Equipment

    ASAP Poop

    (10 reviews)

    tl;dr Hopefully this review encourages others to get quotes from ASAP Poop in advance or just look…read moreelsewhere for a more reasonable rate. We recently called ASAP Poop for an after-hours job. They were responsive and had somebody out to the house within 1.5 hours, so great news on that front. Everyone over there is kind, and it's the type of company I'd typically use and recommend, if not for one major issue... ...which is that ASAP Poop charges $475/hour for services in addition to any parts they need to sell. (This is beyond emergency service fees of $200, which they indeed disclosed in advance.) So, it's $475/hour to have somebody out to the house, even without any of their equipment used, something I confirmed via speaking to two different people when I called to inquire. Honestly, I was/am shocked at this exorbitant rate. According to Angi HomeAdvisor and Forbes Home Guides, septic services like this usually range between $150 and $300 per hour, making ASAP Poop as much as 3x costlier than others in town (and that's before emergency fees).

    I have nothing but praise for Daisy who works for this company. She was very professional and has…read moregreat customer service skills. However I do not recommend them at all! A quote of one price was given and then an invoice for a much higher amount was sent to me. The technician (Loren) came much earlier than the appointment time and left crap in my yard! Then the owner called me with a "ma'am let me explain how septic systems work line" instead of honoring the initial quote! These people are not honest! Don't use them!

    Privy's Septic Service - septicservices - Updated October 2026

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