I will say that he is knowledgable about pool maintenance and pool equipment. What he doesn't seem…read moreto appreciate is that homeowners have budgets and that we need some idea of the costs associated with home maintenance costs; including maintaining a pool. He thinks that he should not be questioned about his billing practices and believes that you should pay whatever number he comes up with without question. Simply telling a customer that chemical prices fluctuate, and pay whatever I say, is untenable. I also didn't appreciate him trying to goad me into a discussion about politics by saying more than once: "the price of chemicals have gone up since Biden became President." Just tell me how much it will cost to clear my pool, I'm not interested in your political views! He will never tell you how much you can expect to pay per month, only give you some a wide "possible" price range. Also, his utter arrogance was also a turn off. When I said he was too expensive or that questioned the basis for his exorbitant billing practices, he arrogantly told me that: "You want the best services for the cheapest price. And it just doesn't exist. You will always get what you pay for." In other words, if I don't use him and pay his unsubstantiated costs, I will not find other quality pool maintenance service providers. Finally, I offered to pay for July ($500!!!!), but not after, and then he immediately dropped me as a customer and charged me $274 for 1 visit; and my pool still had dirt on the bottom of it. Be careful in dealing with him, his knowledge of pools and pool equipment will distract you from his unqualified and unsubstantiated billing practices. I know he'll get on here an attack everything I've said, further showing his arrogance and inability to listen to customer concerns. Fortunately, I've kept all of the text messages between us as proof of what I've said.

I am more than pleased with above and beyond pool services. The owner is highly responsive,…read morefriendly, professional, and a good communicator. Regarding the pool, he brought it back to life and addressed all issues on the first visit. Give them a call if you need help and tell them JP sent you.

Bill and his wife are the best! I can't believe how fast and beautiful my pool came out. It took…read moreless than a month from breaking ground to completion. They were thousands less than my other quotes and their design was way better. Thank you!

We had a pool installed by Splash Away Pool & Spa in the Spring of this year. The owner, Bill has…read more been in the business a long time and has an excellent reputation. I had multiple companies come and look at the site and give us a bid. Bill was the most thorough, making sure we understood what we would need to do to prep the site, in our case rerouting a septic sprinkler and asking good questions about our needs and big picture plan. He took the information I gave him for the design and quickly got back to me with a quote. While there was no fancy YouTube flyover like I'd got from Method, (which was cool) it did come in at slightly lower price and had a few nice features included in the price. We opted for the UV filtration upgrade, and the price also included color changing lights and a high quality robot pool cleaner as standard components. The quote also included clean up with lawn sprinkler repair, but not any landscaping. Also, he was not scheduling out as far as other companies and could get us in his calendar for a June completion. We met for final design details, tile etc, and signed contracts. Things started off great and they came to cut the hole earlier than anticipated. Immediately the day after, the rebar was in, then came the piping. We looked to be on track for an earlier completion date than expected. I was thrilled and scrambled to transfer funds to cut the checks as milestones were completed. Then the rain hit. Locals know that the April/May of 2021 was a wet one. And with our lot sitting lower than our neighbors, the pool filled a little sooner than planned. Every time it dried out, the rain started again and the hole filled right back up. This lasted a few weeks and I was beginning to get used to a big muddy hole in my yard. Bill and I had a long conversation and although my husband and I had some impatient moments, there was absolutely nothing to be done. Weather is weather. Bill was certainly weeks behind on his pool schedule and I was worried we might get further delayed due to so many jobs being lined up, however, as soon as the weather let up his crew was back fixing things, spraying gunite and then tile, stone, and FINALLY plaster. The finished product was as lovely as I hoped. It is a dream. After I cut the final check they continued to maintain the pool for a couple weeks until we had "pool school" and they handed maintenance over to us. They did a final cleanup of debris, repaired the sprinklers and smoothed the soil. When a leak in a different area of the sprinklers became apparent Bill sent the sprinklers crew back right away, no argument about who might have caused it, (fence crew, lawn mower) just came out and handled it. I am 100% happy with the finished product. We have had countless compliments. The only things that could be improved: 1) I didn't always know what was happening or when. A few times a crew would just show up and certain details such as access to property (especially for heavier equipment) and having checks ready, could cause last minute scrambling. I would've loved more advance communication about what to expect. 2) One of the crews early on, decided to use some bricks to support the rebar structure. The bricks were on a pallet left by our builder to be used for a mailbox and other repairs as needed. 3) More than once a crew accessed our property in ways that was frustrating, crossing sprinkler areas, deep mud, lawn. Since we have landscaping but no fence, this was really difficult to control. Over all though, these problems were minor. We have heard multiple horror stories from others who had pool companies that did shoddy work, disappeared or added charges mid project or went out of business before the warranty period ended. I would definitely use Splash Away again, no doubt about it. If you are here to find out what a pool costs; short answer is $55k and up. Quotes are free, so get a few. Also plan ahead. Companies can book up months in advance, so if you are thinking about this in March, you may not be swimming until Fall.

I have been a client of Daniel's for over 3 years, and the honeymoon is still on! There is Nothing…read morethis man cannot assist with or accomplish related to your pool. When I purchased my house the pool was a solid green (tadpoles and mallard ducks included). I called Daniel in tears because i was to host a graduation Pool Party within 3-weeks. That man showed up every day for a week (or two). He applied chemicals, tuned up the pool equipment, and even fixed the pumps to my water features. In short He Is Amazing. Whenever i have an issue or concern regarding my pool, I call Daniel. When i call he always comes thru, completes the mission and exceeds my expectations! Thank U Dan!

Daniel was reliable, quick to respond and very knowledgeable of pool problems. I left a message of…read morewhat my problem was, he called the next morning, came by and fixed it!! He even told me how to fix a leak myself, however, that didn't go so well and he came back and took care of that as well. Would I use him again? Yes I would!!

Nick is amazing! He came out to provide an estimate for repairing my gate. He didn't try to drive…read moreup the price, it felt like an honest assessment on what I needed.

Recently had Nick Valdez, of NTX Exterior services clean my gutters. what a job they did. Honestly,…read morethe best I've experienced since owning a home in TX. his communications are timely and clear. His pricing is beyond fair. And very prompt. Right on time, if not early. Highly. Highly recommend him and crew. 2025

Blue Diamond is always super honest and they have a high quality of work, on top of being very…read moreresponsive and reactive to our requests. They strike a rare balance of good value and high quality. Highly recommend.

In October and November we had Blue Diamond Pools do a major upgrade/repair to our 21 year old…read morepool. I could not have asked for or found a more competent or knowledgeable team for our needs! For our entire project and at each stage either Brandon or Kim, or both, were onsite almost every day as the different sub-contractors worked on and completed each step. They were on top of everything, and were gracious when we asked to add something or make changes that were important to us, even if it wasn't important to them. We also added some concrete decking and drains to make things more pleasant and roomy for us. We were happy with the cost as well. Not only is Blue Diamond Pools a great pool contractor, but Brandon and Kim are fantastic people and owners. There is no one else I would call for my pool needs. Thank you guys for your outstanding work!

Casey was super helpful when he came to clean my filter. I purchased a home that already had a pool…read moreand had no idea how to take care of it. He showed me the basic maintenance and did a great job cleaning/repairing my filter. I will definitely use them in the future

Our motor blew on our pool. We called and Casey came out right away. He fixed it and did an…read moreamazing job. Took the time to explain things and answered all our questions. This is our new pool service company.

Well my pool is done and I love it. When designing the pool I was given so many options and a lot…read moreof help that I definitely needed. They have a whole team of people to help you. When we first started the project I was asked to download there builder application. I was able to get a hold of anybody I wanted to in the company by just placing a check mark by their name or Department. This company is like family to me now. What a great crew.

great communication, fair prices, impeccable support. 100% happy customer here.read more

Spoke with Keith with Primo Pools about an issue with the pool. He walked me through trying a…read morecouple of things to do myself and lo and behold, the problem is now resolved. He educated me on the how the valves work and how to rebuild them. Very professional and knowledgeable. Highly recommend.

This is a family run company Dad Keith and son Kassidy. Keith is the bonafide secretary these days…read more Has 40 years experience. Kassidy has now taken over the boots on the ground operation. These are 100 percent good people who will give you great service at a reasonable cost.