This review is to warn all potential customers about Pristine Locksmith and Gavriel "Gary" Yusupov. Our business hired Mr. Yusupov to change some locks at our commercial property. He came two consecutive days to do the job and then rushed us to pay him $1,835.05, which seemed very high for a few locks. He told us the job was complete and demanded immediate payment. However, when we came to inspect the job, we found multiple problems. First, there was a mess of metal door handles, locks, and other debris from his work scattered all over the floor (see photos). We asked him to come clean it up. He tried to blame it on the commercial tenants; however, he said he would come to clean it up, but made up an excuse and never came. Second, which is the worst part of all, is that he did not change one of the locks properly which meant the door could not be locked. It seems that his knowledge of advanced locking systems is limited because he damaged the lock and then tried to deny it. That lock is connected to a scan card device next to the lock, which he broke (see photos). The lock no longer could lock with the scan device interface. Within a few days of not being able to secure the door, the building was robbed in which thousands of dollars of property was stolen. Either he robbed the place himself or his negligence allowed free entry of a perpetrator to the property that stole the items. All of that is due to Mr. Yusupov. When we calmly called him to discuss this with him, he hung up the phone on us and refused to hear what we had to say, which suggested he at the very least knew of his poor job and potentially even the robbery. He was very defensive and would not let us speak, which is very concerning. We have filed a police report in which he will be under investigation. This is probably the worst case scenario anyone could ever envision from a locksmith. We now have to change our locks in entirety due to the horrendous job performed and the continued free access to the space. Stay very far away from this business so that you do not also end up in the horrible situation he put us in. read more