Alex, the owner of Pristine flooring, was very professional and flexible during the quoting process for the job to replace the carpet in our 2nd floor bedrooms with LVP. We ordered the LVP from a supplier since we needed a specific brand and color to match the flooring on the 1st floor. Alex helped procure the baseboards and beading for one room to match the wall to wall shelves. Alex went and got a piece of hard plywood to replace a small piece of flooring that had some water damage. His installation crew was open to our ideas on how to move our heavy furniture across rooms so that they could finish 2 rooms on Day 1 and the remaining 2 on Day 2. Overall it was a smooth and stress free installation. My wife and I recommend Alex and his team. He said he is looking to get into design work and we plan to reach out for some minor remodeling work later this year. read more

Beware using this contractor! Alex seemed great until our project was about 1/3 done. He was installing new laminate flooring in our whole house. After putting flooring in just 1/4 or 1/3 of our house he stopped coming for several weeks! We were left with a partial floor and he wouldn't answer calls or texts. When they finally came back after a month he had the excuse that he and all his crew had a sore throat. After finally completing the rest of the flooring, the doors on my daughters closet were so tight that they literally were stuck in place. His crew were going to leave it that way and said there was nothing they could do! We pushed back and said they couldn't leave with a closet full of my daughters things that she could no longer get to! They said there was nothing they could do. We insisted that they try again to adjust the doors which thy finally did and the doors work fine, but they were planning on leaving them no longer working! As they were finishing we noticed the flooring in the kitchen was making loud cracking and popping sounds every time we walked on it. Alex had one of his workers cut out a couple planks (taking off the interlocking edges),and glued them back down. (It is meant to be a floating floor!) within a day or two they were popping and cracking again but even worse now and it is spreading to many other planks. As soon as he got his money he disappeared. He wont answer any calls or texts or messages. We are very frustrated to say the least and will now need to talk to the contractors state license board and his bond company and other avenues because our floor can not stay this way! It you are even thinking about doing business with Odvin "Alex"ander Casimiro Rosales and Pristine Flooring, DON'T! I wish someone had warned us and saved us from this experience. He talks a good game and seems so nice but the skill of his workmanship is not good, he doesn't stand behind his work, and as soon as he gets your money he will disappear. To not even respond to so many efforts to reach out and try to work out a solution is really unbelievable! It has been over a month of trying to contact Alex and he clearly has no interest in being a reputable, reliable or responsible business. After my experience I have looked him up on other review sites and see that others have had the same experience as me, so his terrible flooring installation skills and customer service is obviously the way he operates. I wish I had known all this before I hired him!!!! read more

So after having to pay to finish the job that Alex Casimiro and Pristine Flooring attempted to do, and left us hanging before they finished, now more problems have started popping up all over the house. What appeared to be done right in the beginning was an illusion. More flaws in the installation have continued to appear. Just to be clear all of the problems that we are seeing are not product issues, although there are some. Bad trim work, uneven edging and installing the product (flooring) over non leveled floors that were supposed to be leveled by the installer are solely the responsibility of the installation company. AGAIN: NEVER USE ALEX CASIMIRO AND PRISTINE FLOORING.YOU WILL REGRET IT IF YOU DO. read more

Substandard work! He can't complete tasks correctly the first time, and even after returning ten times, the job is still unfinished. He overcharges and sends extra bills for work that was never discussed or priced--he just hands you a bill. His attitude is extremely rude. He is frequently under the influence while on the job, never arrives on time, and often leaves without informing you. They never clean up after themselves. He claims to have over 20 years of experience, but I believe he just watches YouTube tutorials and attempts the work. I've done all the tasks he has done, and although I'm not an expert, my work is hundreds of times better. Save your money and do not hire this person. I have to take him to court. Walls, tile, trim, and paint are all poorly done. He ruined our $2,000 jet tub and didn't inform us. It wasn't until after installing the tile that we fiund out and he said we would repair it, what. A joke. Then he said, "Well, it's six years old." read more

We recently installed flooring for our remodel. Alex and his team did jot finish the work. They left the flooring unfinished and have been following up since March. They left the edges and corner incomplete, did not Finish install the moulding around fireplace and behind the appliances, and is not willing to finish up the work. Alex was supposed to install custom transition piece as our bathroom is few inches high. He keeps postponing the work and doesn't notify or respond in a timely manner. Have to follow up multiple times after paying thousand of dollars. He and his family also owns this other business Check out MCM Flooring https://yelp.to/Y8uz3Gk-tP , which has terrible reviews from other users. Completely unprofessional. I wouldn't recommend. read more

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Alex (owner) of Pristine flooring and his installation crew were all incredibly professional, arriving on time and working diligently throughout the day, leaving our new LVP floors looking flawless and our home clean. We were very impressed with the attention to detail, especially around the trim and staircases. Alex was very communicative any always let us know of any issues and provided solutions. The entire process from selecting the flooring to the installation was smooth and stress-free, with the team providing excellent customer service and clear explanations throughout. My husband and I would highly recommend Pristine Flooring! read more

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Alex of Pristine Flooring and his his crew did an excellent job. They installed laminate flooring, replacing the carpet in the living room, downstairs den, stairs, master bedroom and hallway. Alex went out of his way to obtain the flooring we had selected. The installation was done professionally and it looks beautiful. We do not hesitate to recommend Alex of Pristine Flooring. Margaret L. read more

RUN AS FAST AS YOU CAN. Do not hire this guy. We had a flood they sent two non English speaking young men here with no supervision to demo our floor. We ended up with pocket door, kitchen cabinet, molding, door trim, base board damage, wall damage, fireplace hearth damage and to boot he ordered wall paneling instead of flooring so thin with broken tongue and groove and not enough to do the job. He was sub contracted by All County Environmental and Restoration and he walked away from the job and never heard from again. All County restoration has still not completed our flooring after a year so run as fast as you can from that company too. All County was dropped by our Insurance company also. DO NOT HIRE THIS GUY or ALL COUNTY! NO STARS! read more

We Did Not Have A Professional Experience.. We Recommend A Professional Notable Company To Do Your Flooring. They Do Not Respond To You When You Have Important Concerns & Questions You Have On A Job.. read more

Alex and the crew did an amazing job laying the vinyl flooring. They put pride in their work. I would use them again for sure.

Alex and his crew did a great job installing our LVP flooring. Removed the old flooring, cleanup and install completed on time. I highly recommend Pristine Flooring. read more

I had a very professional experience using Pristine Flooring for my recent installation. My initial call was for a quote for installation. I received an in home visit within hours. The quote arrived within a few hours via e-mail. The quote broke down prices for materials and labor. My floor was installed within days. The crew worked efficiently and were clean during the install. Alex Casimiro was my initial contact with Pristine and was a professional, organized & honest. I would recommend Pristine Flooring to my family and to you. read more

The guys did a fantastic job. Arrived on time, got the job done in less than a day, professional install, everyone working was very nice, respectful and hard skilled workers. We are VERY happy with the final result. I highly recommend Pristine Flooring. read more

I interviewed a few installers and found Alex Casimiro to be very personable and accomodating that i had to hire him and so glad we did! His crew delivered on quality service and got the job done sooner than expected despite the heavy furniture they made it so seamless i highly rrcommend them as your first choice! read more

I was looking around for someone to install my flooring I came across pristine flooring . Send a message right away got a respond back all my questions were answered. Alex came to my house to give me a quote decided to go with him. Him and his crew did such an amazing job always communicated with me and I was pleased with the work thank you pristine flooring . read more

Pristine Flooring - Laminate flooring - Flooring Near Me

Alex was prompt and gave a very fair estimate to install wood flooring in my home. I've been very pleased.

They did such an amazing job. They definitely went above and beyond. Easy to work with and very efficient

Pristine did a superb job installing our engineered hard wood floor. The prep work was exacting and the installed floor, as done by Danny, looks beautiful. Alex, the boss, is a true pleasure to work with. Highest recommendation. read more

They did a beautiful job ! They aimed to please and keep to the schedule. I would use them again.

fast, hardworking and reliable. I spoke to a lot of people before choosing a company to install my flooring and I'm glad I chose pristine flooring. The gave me a good rate and worked hard and kept all their promises. Thank you Alex, Daniel, Oscar, Nacho and the team! read more

Alex was quick to respond when I messaged him about a flooring installation quote. He came to give us an estimate, and although we didn't go with him, we really liked him. He arrived on time, was friendly, very knowledgeable, and professional. We were impressed with his work, and we would highly recommend him! read more

Alex did a great job putting down flooring for our baby nursery. Fair pricing, easy to work with, answered any questions or concerns. Had one little hiccup that he was very responsive in fixing after job was completed. Will use his services again! read more