This place is extremely expensive and they charge more than their estimates. I've been going here…read moresince way before Dr Jennifer ever came into the picture, but the customer care and service have greatly declined since then! I am at my wits end with them! Do not come here unless you want to be price gouged!

I love this place! I've always hated the dentist, I thought…read morethey were all terrible, but apparently I was wrong. Dr. Wells and her team are very friendly and quick, and the office and waiting room are always clean. They give you a welcome bag with a very nice travel mug, and a "goody bag" after your cleaning. I also learned something new about brushing my teeth after my cleaning visit. Definitely will stay with this office and highly recommend to anyone who has had previous bad experiences with dentists before.

Before I start let me just note that I am NOT a dentist girlie and I dread going to the dentist…read morelol. I've needed some work done on my teeth for a while now and I'm so happy and impressed with the staff. I started going to Dr. Vaish after my boyfriend recommended me to her. When scheduling my first appointment last year in August 2023, I told them my concerns and that I knew that I would require a little more "hand holding" because of my fear of the dentist. Dr. Vaish is amazing and she talks me through the procedure which I really appreciate and it keeps me at ease. The front desk staff are very responsive and the techs there are also really sweet and make my visits well worth it. Thank you guys for being the best! I would highly recommend this dentistry to anyone!

Understandably it's around Christmas time, but I had an appointment booked here 2 months prior,…read morewhich was canceled a few hours before the day-of. It is a large inconvenience to have to now find another dentist, most of which have very limited availability.

This practice refused to do a regular cleaning, claiming I need a "deep cleaning" which is not…read morecovered by my insurance. When I requested regular cleaning, the dentist refused. I explained I cannot afford the deep cleaning which my Medicare Advantage does not cover and asked for affordable options, the dentist said there were not any and was discharging me as a patient and hung up on me. This is not how the profession should behave.

I came into this dentist office in extreme pain, needing an extraction. I had searched online since…read more7 am trying to find someone who could take my insurance and get me in today, as it is my only day off until after the holiday. The staff in this office were absolutely incredible, from the dentist assistant who was very polite and helpful. The front desk was the most helpful I've ever seen, extremely knowledgeable about insurance. The dentist himself was funny, charismatic, showed extremely care and empathy for me. I would rather give birth than have a tooth extracted. He ensured me I would be ok, he went the extra mile to be sure I was comfortable. I would honestly recommend this group. They are fantastic. Keep up the great work guys!

This has truly been the worst experience I have ever had with a dental office…read more I initially made an appointment at Piedmont Dentistry to have my wisdom tooth evaluated. I was told to return the following day to have the tooth removed, and I paid for the extraction service that day. The next day, immediately before the procedure, a front-office staff member came into the room with a credit card machine and asked me to pay a previous balance. I made the payment and proceeded with the appointment. The dentist began the process of removing my wisdom tooth and administered the maximum amount of anesthesia she could provide. She then told me that she could not give me any additional anesthesia and that she could not sedate me because sedation was not offered at that office. At that point, she referred me to an oral surgeon. My concern is: If your office does not provide sedation and the dentist knew I would need to see an oral surgeon, why was I not referred to an oral surgeon in the first place--before beginning the extraction? Instead, the procedure was started and then stopped after I had already received anesthesia and was experiencing pain. Because the tooth was not removed, I had to ask for a refund for the service I had already paid for. I also asked what could be done for my pain since the dentist had already started working on the tooth. I was given a prescription, but when I went to the pharmacy, the prescription was incorrect. I had to wait for it to be corrected while I was in significant pain and while the anesthesia was wearing off. The issues with the refund were equally frustrating. After approximately two weeks, I called to ask why I had not received my refund. The first person I spoke with apologized and explained that the manager was out of the office and that the delay was an error on their part. When I later spoke with the manager, I was told that I would not receive a refund because I had a previous balance. I explained that I had already paid the previous balance on the day I came in for the wisdom tooth removal, when the front-office staff member brought the credit card machine to me in the treatment room. The manager then explained that my insurance had not covered the full amount of the visit and that the money I had paid for the wisdom tooth extraction had been applied toward the amount insurance did not cover. Now, weeks later, I have received a message stating that I owe another $93. When I called to clarify, I was initially told that the $93 was for the amount insurance did not cover. I explained that I had already been told this was the reason I did not receive a refund for the wisdom tooth extraction. I was then told that the $93 was actually for a previous balance. At this point, I am extremely frustrated because I have received conflicting explanations regarding my account and payments. I was told that I had a previous balance, which I paid. I was then told that the payment I made for the wisdom tooth procedure was applied to an insurance balance. Now I am being told that I owe another amount for a previous balance. The entire experience--from the procedure being started despite the office ultimately being unable to complete it, to the incorrect prescription, to the lack of communication and conflicting explanations regarding my account and refund--has been incredibly frustrating. I expected much better communication, coordination, and patient care. Unfortunately, based on my experience, I would not recommend Piedmont Dentistry.

Love this dentistry! I wanted a good family practice and this is just that!!! The hygienist are so…read moresweet and the dentist is too as well is knowledgeable! 10/10 recommend

Going here since the 90s best work. They hire great talent, educated staff members and minimal wait…read moretimes.

Poor communication. Over-billing and lack of response from the manager, Katrina…read more I was charged for x-rays at the dentist's office despite having initially declined them. I had scheduled the appointment in advance and was assured that all required records and x-rays had been provided to their office. On the day of my visit, I was informed that the x-rays had not been received and would need to be performed in order to proceed with a cleaning. Although I declined the x-rays, they were performed anyways and I was billed. I contacted the office multiple times over a 30-day period to address this issue. Each time, staff claimed they had spoken with Katrina, the manager, yet I never received a response directly from her. I would not recommend this office due to over-billing, poor communication, and a lack of patient-centric care. I suggest looking elsewhere for your dental needs.

We moved to Trilogy a little over three years ago but up until this year, kept our regular dentist…read morein Cornelius after something like 15 years. Originally it was not a big deal to drive over there but the last two times I went, it took over an hour to go 8.1 miles due to traffic. In one case, I had to reschedule before I was over 15 minutes late even though I had called to let them know. Was able to reschedule and got in the same day. I've been a patient since sometime this summer. My wife found this practice and moved over sometime around the first of the year. Reason she moved is that we are both Seniors and have Medicare Advantage Plans with Dental Benefits. For some reason, we could never get them to bill our Insurance Company. Granted the coverage was not that much but a couple of thousand is a couple of thousand that does not come out of my pocket. Her Dentist is Dr. Allison Kelleher and she loves her and the great service she gets. I have Dr. Andy Pernell and he was the founder of this Service. When I came over, I already knew that I had some major issues related to resorption of tissue under the gums. On the initial examination, Dr. Pernell also that I had a cavity under a bridge under my upper molars. Made an appointment and came back and the bridge was removed, the cavity was filled, and a temporary bridge installed. Went back last week and got the permanent bridge installed. This was the first cavity I've had in over 10 years. I have an appointment in January to address the resorbtion issues on the lower molars. That said he referred me to Dr. Getz at North State Perio and he has examined me and we are schedules for planning and deep cleaning in December.

Amazing staff- great experience. I'm new to the area & went in for a cleaning. While there the…read moredentist identified a small crack which required a crown. We also talked about my night grinding & an in office retainer was built. I had the crown done & I am so thrilled with the easy painless process. This is such a stark difference from the dentist I saw in Maryland. I had never had real dental work done before and at my prior dentist they identified I needed a crown. It was such a traumatizing experience that I was terrified when Summit advised I needed another one done. I also was given a plastic mold at the prior dentist that I had to put in hot water and try to fit myself - It never worked and it made me gag so I just stopped using it. Such a drastic difference between these offices- thank you Summit. My dentist fears are now gone.

You will never stop coming here once you meet the staff!…read more Not only is the service top quality, the staff is so knowledgeable and professional. Full walk through every step of the way, your questions are answered with care and detail. The office and location are brand new, the space is so well designed. Staff treats you like family and there is truly no better feeling.

This has been the best dentist experience I've ever had. I am always so nervous and I had the most…read moregentle teeth cleaning and dr Tzioros is so so sweet. Thank you ladies we've found our dentist!!!

This office was previously Broadwell Dentistry which I have been a patient for nearly a decade. Dr…read moreBroadwell has retired within the past year, so the practice has transitioned to Advanced Dentistry with Dr Schmidt. My 1st encounter with Dr Schmidt was for a tooth repair which to me is the telltale for whether I can tolerate a particular dentist or not (I.E. if the dentist does not torture me during a tooth repair I can handle any procedures less painful than that!). Surprisingly (only surprising because I despise dentists and had gotten so used to my previous dentist), my tooth repair with Dr Schmidt went smoothly with minimal discomfort (mostly mental discomfort from being at the dentist). Aside from that it seems that most of the dental techs/assistants are the same from the previous practice. Staff are all highly skilled. They are all always nice, professional and efficient. Most importantly, they listen to your concerns/request (for example, I have high sensitivity with my teeth and upon request they always take extra care to avoid causing unnecessary pain). Location is convenient as it is situated in a fairly quiet area (Concord Lake Academy next door so area may be a little busier during school start/end times). I would recommend this practice.

I had a fantastic dental experience with Dr. Schmidt! My procedure went quickly and efficiently…read more The staff is super friendly, knowledgeable and helpful. I strongly recommend this office! They are a general dentist so it was nice to have everything done in house.