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    Pristine Chimney & Home Solutions

    5.0 (1 review)
    Closed 8:00 am - 12:00 pm

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    Response time

    1 day

    Response rate

    20%

    Services - Pristine Chimney & Home Solutions

    Appliance installation

    Handyman assembly

    Handyman caulking

    14 More Services

    Door installation

    Door repair

    Drywall installation or replacement

    Fireplace cleaning

    Fire heating system conversion

    Fire heating system inspection

    Fire heating system installation

    Fire heating system repair

    Floor installation

    Floor repair

    Fireplace insert installation

    Handyman installation

    Fireplace insert repair

    Handyman repair

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    10 months ago

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    Archie's Stone & Fireplace - Outdoor stone and fireplace lead home remodels nationally

    Archie's Stone & Fireplace

    (9 reviews)

    Well two years ago, I gave Archie's a 5-star review, but not today…read more In the second week of November, I made an appointment for a technician to come to our house to service and turn on our Heatilator. They couldn't squeeze me in until three weeks later on the 4th of December. The technician arrived at my house, a day early, on the 3rd of December. Fortunately I was home. The technician worked on the unit and told me that the valve was faulty and that he would have to order a part. He had no idea how long it usually takes, but he said he would have the office give me a call. After waiting a week for a call from the office, I decided to call to check on my part order. I was placed on terminal hold with the same recorded message repeating every 2 minutes, until finally, after holding for nearly 20 minutes, someone answered the phone, but the person who answered the phone said they didn't know anything about my parts and transferred me to another phone line with a voice mail box that couldn't accept messages. I had things to do, so decided to call back the following day. I called back the following day, endured the same recording played over and over and over and finally someone answered. He said a part was ordered but had no idea when it would arrive. Finally three weeks later, I called again and endured the same recording .... and so it went. After calling three separate times on that day, someone answered and said the part was in, but they couldn't fit me into the schedule until the 22nd of January. Geez Louise! You'd think they would have set aside a time in sync when they anticipated the part, but no. So finally on January 22nd, some 10 weeks later, the part was installed and service restored. Then came the shock that I was not prepared for. The repair total was $600. I have recommended Archie's before based upon the service in 2022, but not after this fiasco.

    Great company. I won't use anyone else for our gas log fireplace maintenance. They get right to…read morework and explain everything to us. Some years we need a new part but mostly just routine maintenance. Polite, clean and professional

    Ashbusters Chimney Service - Gas fireplace.

    Ashbusters Chimney Service

    (2 reviews)

    We made an appointment for a few weeks out, and they called us when they had a cancellation, which…read morewas a pleasant surprise. The two gentlemen were very personable, obviously knowledgeable of their craft, and considerate; from protecting the carpeting, to the arrangement of the gas logs for proper air flow and aesthetics. They even gave us a recommendation for a good place to look into replacing our gas-piped grill. I especially want to brag on their kindness. We have a dog, and I know service men either love or hate dogs investigating them and barking, but they were so patient. Second, my dog is an epileptic rescue, who had a bad experience with a groomer that has left him terrified of the iPhone notification bell, to the point that we keep our phones on vibrate. During the service call, one of their phones went off, and they immediately noticed the panicked reaction from the dog. Once I explained the situation, both immediately set their phones to vibrate. I know it's a dog, and I know they were there to provide a service (which they did with thorough professionalism), but their kindness and compassion throughout the appointment was much appreciated. We will definitely be keeping them for services for our gas fireplace. I cannot recomme

    I had Tim come out several months ago and do an awesome job of throughly cleaning our two chimneys…read morein our home. He explained everything and informed us of some needed repairs that could be done at a later time. Very professional and well worth the money.

    Pristine Chimney & Home Solutions - chimneysweeps - Updated May 2026

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