Had a section of gutter along the garage get damaged. They were able to get out to give me quote…read morevery quickly and got me on the schedule. They did a good job in communicating with scheduling and crew arrival. Ian and his crew did a good job. They actually showed up early, got the work down, cleaned up the mess and were on their way, I guess before noon.. The new gutter looks great and I'm very happy with the work

Smith Exteriors did an excellent job on my deck rebuild. They listened to want I wanted, helped me…read moremake decisions to meet my needs, addressed unforeseen issues, and were upfront about the cost. I would hire them again.

Very high pressure sales pitch! I was told that if I didn't sign a contract that day the offer went…read moreaway. Their price was thousands higher than a competitor price for the exact same windows and doors.

Had Provia patio doors installed on 8-4-25 by David and Scot. Well pleased with the product ...very…read moreclean look. Installers were very professional. you could tell that they knew what they were doing and had done this many times before. I had previously used CRS for new windows and the service and quality were just the same. David and Scot answered all questions and cleaned up very well before they left the job. Bob and Edythe Knoxville. Tennessee

After 25 years, we decided to make the much-needed investment of replacing our old rotting wood…read morewindows. We spoke with several companies and America`s Best, left me with the best impression and competitive price. Tim (the owner came out and gave us an exact price). He was professional and fully guaranteed their work. The install team showed up on time, was courteous and treated our home with respect. The work was done on time with NO surprise add-ons. We are very happy with the product and installation.

From the owner: We specialize in Vinyl and Composite Replacement Windows and Patio Doors. We offer a wild selection…read moreof styles and colors!

I had a large plate glass window break. The window is in a difficult to reach spot. I contacted…read morearound 20 glass dealers, but most of them would not do the project. I found one place who said they'd do it but them put me off for over a year and a half. Recently I saw window Depot's billboard on I40 and called them. They came quickly and said they'd do it. Then they did it promptly and we are very pleased with the results.

From the owner: Window Depot is proud to now serve the Knoxville area. We specialize in Window, Door, and Siding…read moreReplacement Services. Our team is dedicated to ensuring you receive top tier service to meet your needs at an affordable price. We provide free consultations and offer professional recommendations to assist with every home project. We Create Happy Customers by keeping you up to date and communicating with you regularly throughout the life cycle of your project.

if you're looking for great customer service or looking for beautiful windows or looking for…read moreexcellent installation, do not call KeithWindow because that is what you get from this company.

From initial estimate to final install this was an easy transaction. Competitive price, Bruce…read moreunderstood our window concerns and helped us choose the right product without pushy upselling or requiring us to redo every window in the house. Installation was quick and straightforward even in our old Oak Ridge house. The new windows look great and are so much more pleasant to operate. We will be using Keith Window Co again shortly for more replacement windows as we move through the house renovations.

We'd had nearly all of our windows and doors replaced by Pella. The first window we had installed…read morewere wonderful except the one in our bedroom that howls in the wind. The patio doors ($22,000) were delivered five months later with the wrong trim, last month. Tried to reach out to our sales representative Chris Grendel's (865) 308-1961, but he hadn't set up his voicemail box. Let me remind you this is Pella, allegedly the A++ folks in the business. I reached out to Doug Jackson, our sales representative who oversaw the installation of our windows. He actually took out call and committed to pre-Thanksgiving installation. Now not sot much. I'd still still give a five star review of Pella in Chicago, here not so much. Let me say., installers are great, sales representatives and office staff not so much. How do you give a telephone number in your sales contract that doesn't have a voicemail activated - Chris Grenfell? Beware Chris Grenfell, no follow through - No availability. Stay clear. Would give zero if possible. 11/18/22 Update Just got a call that an installer would be to my house late Wednesday afternoon. So maybe?

One of the most challenging businesses I have ever ordered a product from. The sales rep mis quotes…read morethe lead time and then does not answer or return calls when you try to get updates. The receptionist intentionally screens phone calls and does not return messages. Figured out the only way to get through to the office receptionist was by calling corporate and having them patch me through - this way she couldn't see the caller ID with my number. When I finally got in touch with a manager, he promised to personally keep an eye on my order and said he would call me on a specific date when product was supposed to ship. He didn't call and so 2 days later I called him and left him a voicemail but again received no call back. Finally just went through to corporate office every time I needed to get information. Perhaps the product delays (10 weeks) was excusable with COVID but the extreme lack of customer service and communication is 100% inexcusable. These locations are apparently independently owned and operated so if you want pella products I would highly recommend going through a different retailer for your order.

$3900 per window? I think not…read more Memorial Day "Sale" I think not. The salesman was nice, but the deal was not.

This is the WORST sales experience ever. I desperately need new windows. I called and set up a 1…read morehour appointment. They called back to say they could not do a 1 hour appointment. They could only do a 90 minute appointment. I reluctantly agreed to the extended time. 3 minutes before the appointment they called to say they were running "just a little behind" ONE FULL HOUR behind! Heck NO! It is already ending beyond a reasonable time of day. I need a company serious about selling their product. Not one interested in JERKING people around! Lesson learned for Anderson? Tighten up your elevator speech. Get things to under an hour. #2 don't set up appointments past 6pm. #3 don't set up appointments you cannot possibly make.

Outstanding work and professional service! I couldn't be…read morehappier with the work done by Mear Roofing. From the initial consultation to the final cleanup, everything was handled with professionalism, honesty, and care. The crew showed up on time, communicated clearly throughout the project, and delivered high quality results that exceeded my expectations. Whether you need a new roof, exterior upgrades, or general construction work, this is the team to call. They truly care about doing the job right and making sure the customer is satisfied. Highly recommend.

From the owner: Roofing, Siding, Windows & Decks We do them all!…read more Repairs starting @ 199.99 Shingles starting @ 359.99$ Metal roof starting @ 499.99 Call for a free consultation! Insurance claim experienced and welcomed.

They've done the job well originally, no complaints there. The problem is they completely ruined…read morethe experience and service by losing the numeric keypad for the door after storing it and refused to send us a new one and install it after we paid tens of thousandths of dollars for the whole job. They refused to even claim responsibility for it and kept ignoring us.

We needed new windows and patio door. John King met with us and we were happy with the price he…read morequoted. Fast forward and we now have beautiful new windows and door and are very satisfied. I would definitely recommend Magnolia Window & Door Company to my family and friend, they are fair, honest and do excellent work!

I needed to have a door installed in my screen porch to access a newly built deck. I contacted East…read moreMountain with an email describing the project. I received a response within less than hour and a quote shortly thereafter. This was on a Monday. They came out on that Friday to do the job. In summary, they were very professional, responsive and did quality work at a fair price. I would definitely use them again.

Contacted East Mountain Screen and Patio for an estimate on screening in my covered porch. They…read moregot back to me quickly and came out for the estimate later that same week. They even were able to come up with a solution for a quirk in my roof line. Quoted me a great price and got me on their schedule. Installation was as smooth as can be. It was obvious that these guys weren't subs and knew what they were doing. Highly professional with a great product that looks fantastic.