Despite benig given the correct address, sent the estimator to the wrong address. My management…read morecomplany for the rental informed me that my tenants called them to complain. They took 4 weeks to obtain class for my 1 standard window and did not install until 5 weeks. Craftmanship was good, but I will not deal with them again due to the address confusion and the very rude office receptionist in dealing with the address issue and getting them to the correct address. She called me again and was unpleasant after the job was completed.

They have been professional, amazing, understanding and honest about everything! Every time I have…read moreneeded something Morgan in the office has been so wonderful to make sure the guys are on top of it and when they show up they are always so courteous. Brad has been great to work with along with all the gentleman they have sent to replace and repair our windows. Thank you so much and would definitely recommend them!!! 100%

Had a section of gutter along the garage get damaged. They were able to get out to give me quote…read morevery quickly and got me on the schedule. They did a good job in communicating with scheduling and crew arrival. Ian and his crew did a good job. They actually showed up early, got the work down, cleaned up the mess and were on their way, I guess before noon.. The new gutter looks great and I'm very happy with the work

Smith Exteriors did an excellent job on my deck rebuild. They listened to want I wanted, helped me…read moremake decisions to meet my needs, addressed unforeseen issues, and were upfront about the cost. I would hire them again.

They've done the job well originally, no complaints there. The problem is they completely ruined…read morethe experience and service by losing the numeric keypad for the door after storing it and refused to send us a new one and install it after we paid tens of thousandths of dollars for the whole job. They refused to even claim responsibility for it and kept ignoring us.

We needed new windows and patio door. John King met with us and we were happy with the price he…read morequoted. Fast forward and we now have beautiful new windows and door and are very satisfied. I would definitely recommend Magnolia Window & Door Company to my family and friend, they are fair, honest and do excellent work!

We recently had replacement windows installed in our home by Window Works and the whole process was…read morevery smooth and efficient. Tyler, who helped us in the decision-making process, was very knowledgeable and had a no-pressure approach which we greatly appreciated. When we stopped by the office on a couple of occasions with some additional questions, we were treated with courtesy and respect by everyone we encountered which speaks highly of the company culture. The installation process was very smooth and we had a wonderful team. Stevie, JD and Wes were all clearly experienced in window installation and made the process very easy. They were very punctual and tidy and communicated very well. We highly recommend Window Works for any window replacement. They made a tough decision easy from start to finish!

Window Works replaced 22 windows for us in our 1939 home in 2019. We've had no issues and we're…read morepleased with their installers. All done in one day.

From start, the estimate, to finish, the siding, the process was professional and easy with no…read morepressure,just information. Was impressed with the estimate process with Doug and just got better with the install with Jim. All during the install I was always updated day to day on what was being done and asked if there was any questions about work to be done the next day. Was more than happy and impressed with the results and get comments on the job done and the products used.

Be very cautious of this pinnacle company! They will tell you the initial credit check will be a…read moresoft pull. what they don't tell you is that they go through multiple loan companies, so one may be a soft pull and the other will be a hard pull. Then when you find out and call pinnacle and tell them you do not want to go through pinnacle, I even go so far as to call the loan companies themselves. And tell them you do not want to go through with a contract. Pinnacle finds a way to still go through it, so they are very misleading. I just got a letter from expedian letting me know that my credit rating was lower drastically. And my loan was denied not sure why it was denied, I refuse to go with the process before it was denied. Also trying to get a hold of the manager was trying to pull teeth he was always in a meeting or not in the office. Finally I got a hold of him and made him send me a letter to where I can send it to all the credit companies Expedien, TransUnion, Equifax, explaining Pinnacles deception. I know TransUnion said they would accept the letter, so I'm not sure about the other credit companies.

After 25 years, we decided to make the much-needed investment of replacing our old rotting wood…read morewindows. We spoke with several companies and America`s Best, left me with the best impression and competitive price. Tim (the owner came out and gave us an exact price). He was professional and fully guaranteed their work. The install team showed up on time, was courteous and treated our home with respect. The work was done on time with NO surprise add-ons. We are very happy with the product and installation.

From the owner: We specialize in Vinyl and Composite Replacement Windows and Patio Doors. We offer a wild selection…read moreof styles and colors!

Rachel was very helpful ! We really appreciated her help. She explained the process well.read more

He was t able to do out project but kindly recommend someone that could. Nice to see that community…read morehelpful info. Nice, polite and courteous!

Mountain Glass failed to provide service and did not contact the homeowner after taking the window…read moremeasurements, Mountain Glasse's' owner took measurements and said they would order the window and arrange for installation of the window within 30 days (this happened on 14 Jun 2023). After not hearing anything from Mountain Glass at the 30 day mark I called today on 21 July 2023. I talked to the owner who made the measurements, he said he didn't know what happened but would call his secretary and would let me know. The secretary called me and claimed she had no knowledge of the window but did find my call info she said she would contact the owner and get back to me. About an hour or so later I received this text; Quote request: I spoke to the owner, and we aren't servicing (your area) any longer. (Suggested other company) Sorry for the confusion Pam Why send someone out and tell me you are going to do the job then refuse to do it. If you won't or can't do the job that is fine, but why wait 5 weeks for me to call and find out? It is my opinion Mountain Glass dropped the ball on the job and didn't want to deal with making it right. I would not recommend this company.

One review on Yelp and it must have been the owner or a relative, because when I inquired for a…read morequote, one message said they can't help and then later on, they gave some information, followed by, let us know to come out and give an estimate. How to you go from one to the other? Only in Knoxville, TN apparently. It would seem that from all that I've heard and experienced, certain fields of companies must be independently wealthy or have an adverse reaction to WORK and so, do as little as they can, if you can get them to come to your house and give you an estimate, which is highly inflated. A bone of contention--a bonus, if you will, if you've read this so far, is to stay away from Lowe's--either store in North Knoxville (South Mall Road and Clinton Highway) along with Home Depot for flooring and installing doors areas. So sad!

Clinton Glass installed glass walls and a glass shower door in our home 15 years ago and they look…read moreas good today as the day they were installed. The only thing I called about was the plastic drip edge for the shower door and the treatment I got was very polite, professional and prompt. Great Customer Service from Jessica at the front desk.

Clinton Glass was highly recommended by my contractor for my custom ADA shower enclosure. They did…read morea beautiful job. Great customer service!