Writing this because of Pete! Pete was so nice and I was appreciative with how friendly and helpful he had been. Earlier on in the day I talked to a few other plumbing places and they were either outrageously expensive or unfriendly. It was nice to have someone who wasn't trying to gouge me and my wallet. And someone who was willing to answer my questions without being easily irritated! Pete was great when it came to explaining the problems of my water heater to me. There was a lot about water heaters I wasn't sure if but he made everything clear and really easy to understand. Pete probably could've repaired my water heater with his eyes close. He seriously did the job so fast but yet he knew exactly what he was doing and where everything was! He identified the problem immediately. Overall, I feel like it was hard for me to find a good company to get work done from but Priority Water Heaters and Pete both impressed me. read more

Running out of hot water is the worst. I called around a few different companies and even though these guys weren't the cheapest around they were the ones willing to come out the fastest. I was okay with paying the extra price. Plus their tech was nice knowledgeable. Couldn't be happier with the entire process. Will use again in the future if I need to! read more

When I needed a quick response time they were there with great service at that. I was looking for the quickest service but it turns out they have the best price as well! They answered my call the first time and quickly dispatched somebody quickly. I would definitely recommend them if your in need of water heater service. read more

I'm so impressed with the guys at Priority Water Heaters! They are very professional and got my water heater working in no time. Their two plumbers came into my garage and worked diligently and efficiently. They worked as a team and I was very impressed with them! My hot water has been working great since. They are a little pricey but for the fast service, the great knowledge, and the plumbers you get- it's so worth it! I will be using their services again in the future if I need to :) thank you! read more

So if you've had the misfortune of reading my reviews, you already know it takes a LOT to get me riled up enough to vent, good or bad. Well, I'm happy to report this is one of the GOOD ones. Last week I came home from a long... long day at work, to no hot water. Now, I know a little about water heaters, I'm no plumber, but I've done more plumbing than I want to. So I go through all the troubleshooting, long story short I have a "spec" water heater... made for Home Depot by the manufacturer, but with an oddball gas control valve. More long short, I'm getting conflicting troubleshooting "signals." Three days of beatin' my head on the wall, fifty freakin calls to everybody and their brother, the gas valve is discontinued, no exact replacement, new one is two weeks out, blah pull my hair out blah. Trust me, ice cold showers are way overrated. I wind up calling local outfits, first plumber wants to sell me a whole new unit.. of course. 1300 bucks. Next one doesn't show up for two days in a row. I call this outfit, prob because "priority" rang a bell for me. Tino shows up in an hour. AN HOUR. I couldn't get anyone to show up in a day, even the used car salesman, er, plumber took his time. I start in on all my troubleshooting, Tino says, let's try this... swaps out the burner assembly (took him 15 minutes, took me an hour and two beers) fires it up, it's like a booster rocket. A hundred bucks and I'm doing the happy dance. I was already taking the world's longest hot shower before Tino even got back to his shop, I guarantee. I'm glad I had them come out, I won't be playing joe plumber again anytime soon... because now, I DON'T NEED TO! read more

I'm not one to leave a review but I couldn't not say something about these amazing guys ! As if quarantine isn't hard enough I come home from being an "essential" worker to my water heater going out. I know nothing about them so I don't know what was wrong with it nor do I really know now haha . Called a bunch of places but no one is open right now . When I called they were one open , and 2 super nice and helpful and I didn't feel like I was getting the run around because I'm a woman . They sent someone out THE SAME DAY. Pete came and worked his magic and it was working again . Thank you guys so much for saving the day and allowing me to take a hot bubble bath ! read more

These guys seriously do an amazing job!!! Pete and his partner came to my house to replace my water heater early one morning and I'm not joking, when they took out the old one, they had the new one in within 40 minutes. I went to go check on them to see if they needed anything and they were already finished. At first I was unsure if it was almost to fast but my water heater works perfect. Thanks guys so much for the incredible service!! :) read more

They are.....AMAZING!! I am just shocked at the level of service these guys offer. Pete is who repaired my water heater and man he just really stands out! He promised me that he would do his best to repair my water heater instead of making me replace it no matter what. Well that's exactly what he did!!! My water heater is going to go out soon enough and the FIRST person I am going to call when I need a new one is Pete for sure!! read more

They are the best guys to call for a water heater installation around town. I'm really satisfied with the size of my new water heater and especially the brand. I like that they sell water heaters from a specialty store. They told me just stay away from cheaper brands in department stores even if I decided to not us them. I appreciated the advice regardless if I chose to use them or not. One of the main reasons I had such a good experience was because of Pete. He was an honest guy. He wasn't out to over charge me. He really just had great service from start to end. Thanks for the awesome work Pete! read more

A huge shoutout to Bobby ! He was so nice he literally saved my life ! I thought I was going to have to take cold showers but nope !! He said that he could come help get my hot water heater repaired the very same day ! Not only that but he also gave me a good estimate and all the information I needed through text . It was so nice and hassle free ! Anytime I need a plumber I'm going to always call Bobby from here on out !! read more

These guys were the bomb!! They helped me out so much !! Not only did they repair my hot water heater that day but they also helped one of my neighbors with a repair the day after !! I just had my water heater worked on and a neighbor asked about them & I let them know how great they were. They let me know they had just as great of an experience as I had with this company. Experienced,Fast, kind, & efficient. I'll definitely be recommending them to anyone I know !!! read more

Our water heater had been giving us trouble for quite a while. The hot water would not last for even a short shower. The first company that came out wanted to replace the whole unit. We called Priority and they came out right away. Tino was able to diagnose the problem quickly and replace the necessary part at a fraction of the cost. They were friendly and more importantly, they were honest and efficient. Thank you Priority, we won't use anyone else! read more

A few days ago my water heater broke. I asked my landlord to fix it and he refused, so after taking a few freezing-cold showers I finally decided to pay for the fix myself. I looked around on yelp and chose this place first due to all the great reviews. They answered my call quickly and sent a man named Jason out to give me an estimate that same day. Jason got there on time, and knew what was wrong with the heater within 10 minutes. He gave me a price that was a lot cheaper than I had expected, then went to get the broken part and came back to fix it the same day. So all in one day I had my water heater working better than ever. I am so grateful to this company, and definitely recommend it to others. read more

really happy with how fast they were able to come out to my place to get my hot water heater repaired. It was only an hour or so after calling. They also sent sms messages a few times to keep me in the loop with the pricing and their eta. read more

Usually with many services, out of Timely, Affordable, and Quality, we've got to pick two at the expense of the third. Not so with Priority Water Heaters! Response time was quite impressive given the number of times I have been left waiting with an enormous service window, and repairs were completed in a very timely manner by a friendly and knowledgeable professional. I am the first to admit that I know literally nothing about water heaters or water heater repair, so patience also goes a long way with me - all questions were answered, and I got a little crash course as well. Would use again! read more

I recommend Priority Water Geaters for anyone looking to get their pilot light repaired. Mine went out at night and they answered at 11 pm. Very nice, very helpful. After texting one of their guys he said it was my pilot light and said it could be an easy fix. He fixed it and did it for a cheap price too! Priory Water Heaters you're doing things right. read more

I spoke directly with the owner, Jason, one of the many benefits of a small company, who was willing to walk me through the problems I was experiencing with my hot water heater over the phone. He had requested I send over some photos to better determine what was going on. I was hoping it was a simple replacement of the Pressure Relief Valve, but that did not prove to be the case. After agreeing the water heater needed to be replaced, Jason gave me the pricing of several models and the pros/cons of the different choices. In the end, I decided to go with a 50 gallon Bradford White. All of this was done within the same day, it was late afternoon when I decided to through with the new hot water heater installation. Jason and his helper showed up the following morning and got right to work, They had no problem answering my questions and took the time to explain each step to me. If you're need in need of plumbing help give Jason a call. I promise you will not be disappointed. You don't get 5 stars unless you deserve it and I think this is the case for these guys. read more

I made sure to do my research when I was in the market for a repair. Over the phone they were so nice and willing to work around my schedule so I figured I would go with them. They also gave me a quote over the phone which a lot of other places wouldn't do. I'm also glad they told me up front that my water heater needed to replaced since it had a bad leak from the bottom. Their prices are really competitive and the guy who did the install was very polite. Happy that I won't need a repair or a new water heater for a very long time! I would highly recommend. They went above and beyond read more

If you're searching for professionals who do a great job look no where else! Jason was an amazing plumber. He was on time and was very professional. He got the hot water heater working again without any issues. He even double checked that the water was hot before leaving. I'm really happy with how everything turned out and would recommend them to anyone. They are a 10/10 in my opinion! read more

Upon moving into my new home, I noticed the hot water heater needed to be repaired. I gave Priority Water Heaters a call and they sent out a plumber right away. He was on time, polite, and fast. And my water heater has been working like a charm! Great customer service all around, thank you Pete. read more

Pete is the best! Got my water heater replaced by him and I couldn't be happier. He was really respectful of my home and my time. He was really polite and even ran by the price with me before beginning his work which I really appreciated. Pete had no issues taking out my old water heater and putting the new one in. I was so impressed and shocked at how quick the service was. He is really good at what he does! I was asking Pete if he was busy and could also take a look at my kitchen faucet that was leaking just the smallest amount. He said they don't normally do plumbing but he would take a look at it really quick since his next appointment wasn't for another 30mins. Not only did he fix it and fix it fast, he didn't even charge me for it. Such a great guy! Make sure to call them. You will be so glad you did! read more

We just moved into a new home, and we noticed our water heater was leaking and in bad shape. A friend recommended "priority water heaters" thankfully they were able to fit us in for that same day, When Jason arrived he was great and provided my husband with information of what was going on, we had to replace our water heater and everything was done in a timely manner. I'm so thankful to my friend that recommended, them they did such an amazing job. Thank you so much I would decently be using your service again in the future :) read more

Our water heater is 5 years old and has a issue with the airflow turning the pilot light out. I live in a condo and asked my landlord to fix it and she brought up the lease and said we had to do that so then I called the priority water heaters and customer service was very helpful, To be specific Pete helped me get my pilot light back on, and even had me send in photos of the unit to fix any issues to keep this from happening again. It can be rough taking cold showers but thankfully this company helped us not have to do that. Don't hesitate to call them they are a genuine company that actually cares about customers! read more

Crazy my water heater went out in my apartment manager didn't want to replace it so I called these guys they came out so fast. They said that Bobby was on his way. I'm so glad they came to fix it as soon as they could. The guy that they sent was very nice very helpful. They prices are good. If you ever need a water heater call these guys. You will be very satisfied. read more

OMG! They were absolutely amazing . I had no idea what was wrong with my hot water heater and after calling them and talking to them we figured out it was a small problem that could be fixed easily. They sent out Pete and he did a wonderful job. They gave me a price over the phone and thats the price i actually ended up paying. I would definitely recommend them. Give them a call, great work and super trustworthy. read more

The morning our water heater stopped heating, I went on Yelp to find a plumber. I spoke to Jason over the phone and immediately felt comfortable. The plumber arrived later that afternoon and replaced the water heater in just over an hour. My husband was impressed with the plumbers skills and professional attitude. The problem was solved in just over 6 hours without it costing us an arm and a leg. I will be calling them again if/when we have plumbing issues! Thanks Jason!! read more

Oh my goodness this place is amazing. Tino did an outstanding job helping me. I called and had no idea what I even needed and Tino assured me that he could help and not to worry. He set my mind at ease as I am a single mother and have never had to deal with anything like this. I don't think I have ever had such good customer service when dealing with any type of home repair. Priority water heaters is quick, great prices, excellent service and quality products. I would recommend this establishment 100% and come back again! read more

Water heater repairmen are a lot like lawyers; you don't appreciate their service until you need it. I called Priority on a Monday to check out my problem and thankfully they were able to make it out the same day. They gave me an estimate that from my endless online research was definitely more than fair! They came back Wednesday and fixed the issue without bait and switching me into a higher price or "noticing" another issue. Great work for fair pay and a friendly professional attitude. I got their business card and they are now my first call should I have any more plumbing issues. read more

I cannot say enough about their staff, from the office to the field people. They were responsive and when I didn't have hot water they discovered my electrical panel was bad, and someone helped me repair it until we could get it replaced. I cannot say enough good things about this company! read more

Absolutely love!! Pete replaced our gas hot water heater with no trouble. He was really kind and knew what he was doing. They were one of the only people who were willing to come out the same day for the installation! Their prices were also great. Highly recommend!! read more

I was on the hunt for a good service company and then I found these guys. Jason gave excellent customer service. He was there every step of the process and answered my questions. I never had any doubts that he didn't have experience or knowledge when it came to tankless water heaters. He could answer every single question I had without any hesitation. I am so happy I chose to get a tankless system installed. I will never use anyone else from here on out. Jason is a great technician that will indeed help you put in a tankless water heater with great skill and knowledge. read more

The hot water heater in my home went out today, when I called I was greeted by a courtious staff member whom was able to squeeze me in for a same day appointment. Bobby and his assistant came and diagnosed the problem and were able to fix it. Their service was great! Very fast and very efficient. I wouldn't waste my time looking for anyone else, these guys know what they are doing, and their effort showed they take pride in their work! read more

This is a company that truly puts customers as their first priority. Before choosing Priority I called several other companies and could not get anyone out until the week day. It's cold out and no fun taking a cold shower. They were able to do an emergency service call. They had the part I needed in house and Pete got me up and running in no time. If you're in need of a last minute service call they will get the job done without leaving a huge hole in your pocket. read more

I want to leave this review for Bobby, because he was friendly, arrived on time, and always made sure i approved of everything before actually doing it. Just a great guy all around! The repairs on my water seemed difficult but he assured me he could do them without any problems. I never questioned his knowledge or abilities once. I could tell he knew his field really well. At the end of the day, I paid more then other places but they came out the next morning and they weren't any scheduling issues. I would recommend using them for your water heater troubles for sure. read more

I can't say enough great things about these guys. I am renting a house and my water heater stopped working. I called my landlord and they got into contact and made an appointment with Priority Water Heaters. Pete came over and explained that the pilot light that went out on my water heater. After he explained everything he fixed it with no issues. He was fast, nice and professional. HIGHLY recommend these guys. read more

They were very professional and did a good job. There was some confusion about the cost of the job since the plumber who did the installation did not have the quote with him. We were initially overcharged for the job but once we contacted them about it, they gladly fixed the problem. The replacement process was fairly easy and our new hot water heater seems to be working great. Communication with them was very good and they always got back with us promptly and professional. read more