I have to start out by saying thank you to Anthony and Marcus! You two guys did a fabulous job and made that move easier than I thought it was going to be after looking at the mess. I will definitely look for you guys on the next move! I must say to that Priority Moving was very honest upfront and they did the job in my timeframe. All of the furniture made it with no issues. If you're looking for a company that knows what work means, call Priority Moving. Thanks again to everyone involved and it's nice to know a company that does what they say they will do. read more

Sadly, Priority Movers has changed. I used to say they were the best movers, but that was back in 2008 when I worked with Carlos. They were the gold standard; absolutely stress free. Today, they are one of the worst movers. Let me give you some examples of my current experience with them. First, they did not have me on their schedule, even though I booked well in advance. Second, they sent two movers who claimed it was their first move. Third, they sent a huge truck for a tiny move which the movers found difficult to park and maneuver. Fourth, the truck contained no equipment to assist these new movers, except for blankets. That meant, no dollies to help with heavy furniture. Fifth, these inexperienced drivers, arrived at the wrong address at both ends of the move. Seventh, these movers damaged the landscaping at both properties. Eighth, the movers did not know how to complete the moving paperwork, which meant that I paid for questionable stops. In fact, one of the movers spent over 15 minutes looking for a bathroom in one of my local parks, which does not have any rest rooms. Had he asked, I would have told him there were no rest rooms in that park, directed him to the correct address for unloading the furniture and suggested that he use my restroom. These are just a few examples. When I reported my experience to Adriana Meza at Priority, she apologized and said she would let management know. To date, over a month later, I have not had an apology or explanation from "management." In sum, DO NOT USE THIS COMPANY. Save your money and the additional stress. read more

First off I would like to say Priority guys do an exceptional job. Professional service for sure. I've used them in the past and couldn't be happier with their customer service. A few weeks ago I used them to move me. Everything done as expected and they were even early to the move which was cool. A few days later I went to turn on my 70 inch Sony tv and noticed the LED screen was impacted which rendered my tv useless. I made a claim with them and was told that priority movers are in bankruptcy and they could not process my claim. Please keep this fact in mind before using them if they are in fact out of business. It is a shame because they always seemed to come through. I would still use them but require they actually have insurance. read more

Priority Moving - Movers Near Me - Chula Vista, California

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Just arrived unprepared and with complete lack of communication. They subcontracted our move out without informing us and they put us down as only moving boxes when they were completely aware that we needed a full move. They were late. They were suppose to arrive at 8am and arrived at almost 11am. They do not respond to phone calls in a timely manner and when they do they send you to numerous individuals. The moving crew were completely uninformed on our needs. I do not recommend. Date 9/29/2020 read more

So per the review I originally left, I wanted to follow up as we just unpacked the storage unit that we hired Priority Moving to pack for us. Aside from the density of the packing, which was noted originally, we were absolutely shocked to find our 3 TVs, one of which is a high dollar curved TV, all packed in a single box, with nothing more than blankets separating them. There was a tiny bit of paper shoved into the bottom corners which provided no support or stability in transit. See photos. We specifically requested separate boxes and did not see them packing them while they were in our home. I didn't have the ability to unpack and test tonight, but will be doing so as I have very little confidence that they made the journey safely. Having seen the attention to detail in arranging boxes in our container, and now seeing the care with which our fragile items were packed, I can't recommend Priority Moving. There is just no way to tell what level of service you will receive as the movers you get are all just subbed out. Having trusted the reviews and a friends recommendation, we're disappointed with the whole experience. read more

Priority Moving - Movers Near Me - Chula Vista, California

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Edit: Hi Leah, We just got to Japan and received our shipment. Our TV was destroyed. I'm shocked at how our TV was packed. We haven't opened the remaining items but I'm truly disappointed in priority moving regarding the way the TV was wrapped and packaged. Our soundbar was also damaged. I will upload photos. Please forward to your staff in hopes this will not happen to other families. read more

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Priority Moving reached out to me after they read my review and offered me a $50 refund for the tools and the carpet protector that they used of mine. I thought that was very nice of the company to do that. though i'm still not too happy because of the incident i do appreciate their sincerity and great customer service. I would not mind hiring them again if i ever move or recommend them to other friends. Just have to make sure next time they have everything before helping us move. read more

Wow! I've moved several times including corporate moves and never had a crew as great as Rene, Kirk, and Richard. They were flexible with plan changes and extremely extremely careful with my things and my home, laying down walkways and padding the door jams. They even removed and reinstalled a door when needed to get a desk past a tight corner. additionally, they were friendly and outgoing and made me and My husband feel comfortable wth them. Kirk and his team went the extra mile on things like setting up our exercise bike and double measuring the placement of items into a tight space. I highly recommend the company and Kirks team. read more

I would use Priority Moving again! I have moved 5 times in the past 3 years and this is the first time I hired movers so I wanted to make sure I used a professional company that's had good reviews. Truda was very helpful on the phone when I set up the appointment. She was able to schedule me in two days after the call. Justin and Jeff , my movers, were great! They moved all of my stuff in an efficient and timely manner and worked hard on disassembling my complicated bed and putting it back together when I moved into my new apartment. I would recommend you guys to my friends! I really appreciate the pecan cookies! Thanks. read more

DO NOT LET THEM MOVE YOU!!! My family and I moved from CA to TX and trusted Priority Moving to take care of us...huge mistake!!! Our loading crew was extremely unprofessional. They showed up over two hours late. Not only were they late but they failed to bring any tools. Because my wife and I packed all our things we had to knock on neighbors doors to borrow items for the movers we paid for. Plugging in their personal cell phones to charge, yelling on the phone while our baby slept, even bragging about other large jobs "the trusted crew" was taking. Our walls were all scratched up after the left and I had to dedicate a day to patch the walls as we were in escrow awaiting the buyers final inspection. It gets better, our stuff was picked up on 6/8/2018 with a delivery window of 6/11-6/18. We arrived in TX with enough stuff to make it until 6/18. I just happened to call on 6/15 to get an update. Guess what, OUR STUFF WAS STILL IN SAN DIEGO!!!! Not only was it still in San Diego, they couldn't even tell me when it would be picked up. I don't want to write a book here but I can't express enough how poorly this company treated my family and I, only to pass the blame to Arpin Van Lines. Our stuff was not delivered until 6/30/2018, largely due to Priorities malfeasance. You will not be treated well by this moving company, again... DO NOT LET THEM MOVE YOU!!! read more

If I could give a 0, I would! They lost a table! A whole dinning room with the cool cafeteria stole chairs that swivel out (Galvin Cafeteria Table from Cost World Market). The thing is 60"W x 44.1"D x 31.7"H, 214.3 lbs. My new Dyson MCU, a real wood bookshelf, a stool, a desk chair, a recliner, a 4x6 rug. But the kicker is two of my diplomas in their lithograph frames and my professional certificate, my husband's commissioning paper in a frame, a case with all his challenge coins, a terra-cotta soldier from China, a plate from our wedding all our guests signed, our kids baby pictures framed with signatures from friends and family. They also busted the leg on my piano. If you want ALL your stuff and in one piece, don't use them! read more

they scratched my Steinway grand piano and dryer, broken my cal kingsize headboard. I filed a claim on July 5th. no answer until now. read more

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Recently moved in Oct '13 and boy did these guys come through for us. The 3-man crew hustled all day into the evening hours. Always friendly, engaging and even played with my pup these guys took great care of us from start to finish. Couldn't recommend a finer group to work with! read more

A second move using Priority. The first experience was excellent - a tough move from a two bedroom condo in Mission Valley (a non-dedicated elevator and a 500 ft walk across the subterranean parking lot to load the truck) and a thirty five minute drive to Rancho Bernardo all completed in four hours. Four years later a move only 1/2 mile away with no access problems and no new furniture - NINE (yes, 9) hours. It should have been a sign when the "lead guy" commented to his assistant "you have learned well from your brother, no one can stretch a job like him." Shocking and disappointing! When I called to discuss the second move taking over double the time of the first move which involved both access problems and a significant drive, I was given the snow job - "oh yes, we care and will discuss this with our personnel during our "review period"" Despite the "review", the representative said that nothing could be done to compensate me for the huge overage other than a 5% discount on my next move. Unsatisfactory. To give credit where it is due - two moves and not one dent, ding or scratch in any piece of furniture. A++ read more

Best movers in San Diego! The team, Antoine, Brad and Chris were super professional. They called in the morning to confirm and showed up on time. They got to work right away and finished sooner than I was expecting! Everything was packed and moved perfectly. Best movers and your move will be smooth! read more

They aren't lying when they say they offer award-winning service! Priority moving was the ARPIN affiliate that handled my move from Ontario, CA to Oklahoma City, OK this month. I had two guys by the name of Christian (van operator) and Ramon (assistant mover) who handled my move from pickup to delivery. Both guys were very friendly and professional throughout my move. Christian was my main contact and kept me informed about scheduled times of pickup and delivery. All of my furniture and belongings arrived in the same condition in which they were picked up. I have already recommended this company to several friends and family back in the San Diego area and hope the best for this company, as well as for Christian and Ramon. Thank you for all of your hard work and for making my long-distance move as easy and stress-free and as possible! read more

Priority Moving - Loading day! - Movers Near Me - Chula Vista, California

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We hired 2 movers, Roberto & Juan, at $95/hr to move our heavy furniture out of a 1 bdr condo into a 2 bdr condo. So no packing, no clothes, and no disassembly/reassembly of anything. The movers themselves were great and worked hard. I don't fault them for too much because a busy elevator made the move take longer than expected, but the pricing system used really makes it feel like I was taken. Moving started at 9:35a, but they marked the move start time at 9a, which I guess is when they first saw our complex. They had to circle around the block a couple times to find a close parking spot--parking wasn't hard to find on the street in front, but their first attempts to go into the complex to find parking and then come out put them on the wrong side of the road and they had to circle the block. I think they were getting the truck ready, too? I'm not sure, but paying for 35 min extra time seems overboard. Next, there was a fuel surcharge. I've never heard of this before and the previous 6(!) times I've moved. Note, this is separate from the double drive time. Priority Moving lowered the fuel charge to $25 from $50 because the new condo was only 1 mile away, but again this just feels like an extra gouge. Then, when it came time to settle up and pay, I was charged for 5 hours (rounded up to 2p finish time) plus 0.5 hour because of double drive time (rounded up to 15 min x 2). I did not notice right away, but 0.25 of that double drive time is part of that 5 hours (9a-2p), so really the total time should have been 5.25 hours. Seems minor, but 0.25 of $95/hr is significant and adds to all the other extras. Finally, the cherry on top, our perfectly fine entertainment center/TV stand arrived with a cracked frame right down the middle. It can't hold anything up anymore. Maybe they put something heavy on top of it in the truck? Our 42 in LED TV and other knick knacks were supported fine, but boxes could have been too much. I like the guys a lot and they definitely hustled, so no hard feelings toward them, but overall this move ended up being very frustrating compared to our previous moves. I just hope the insurance claim for our broken TV stand covers the unit. read more

Priority Moving - Broken TV stand now sags because of cracked frame, and door doesn't fit correctly. - Movers Near Me - Chula Vista, California

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We used this company approximately 2-1/2 years ago and at that time they were great, absolutely fantastic! Today I called in because I never heard back from the email I sent them a few days ago for their supposedly quote to schedule another move, after calling in and giving all of my information I started to ask what the hourly rate was for a 3 man crew (it used to be $135 an hour min of 3 hours). The lady I was speaking with said I'm only scheduling you for an appointment to meet with their moving consultant to asses what we were moving. NO! I don't have time to meet and get up sold on blah blah blah! My family and I chose another great company (Discount Movers) $500 to move a 2 bedroom home if everything was already packed in perfect form ready to be loaded. If your thinking of using this company, well think again! read more

Our situation called for move-out, 2 month storage, and move-in. We were given a fair estimate by Carlos who was well experienced in determining the different measures and potential number of boxes we would need all estimated on an app on his iPad. Carlos was a former mover himself so he knew what was needed. We had to communicate often via email which he responded by the next day. His estimate was spot on for our move and storage. On moving-out day, the lead, Allan and his crew Hurvey and Tristan were very professional and quite efficient. Moving is a stressful situation and Allan made the day fun. He is very meticulous when it comes to needed paperwork and inventory of item which is important for both move-in and move-out events. His crew wrapped-up all the items from the huge wall mirrors, to beds, lamps, and couches. All bubble wrapped, pad wrapped, taped, plastic wrapped and/or craft paper wrapped. They dismantle furniture when necessary to ensure they are safely taken from your home without damaging the interior of your home. We were quite impressed with speed and proper lifting techniques they performed. They were out of our house within 7 hours. Move-in day only took them 3 hours. Again, with all the work for proper inventory, proper packaging, and numbered labeling of all items, Allan and his crew of Tim and Hurvey were efficient moving our items in safely and especially careful not to damage our newly renovated home interior. Again, Allan made it fun and not so stressful to get items in the right areas. All of this was done with great efficiency. They assembled the furniture that required assembling. (A quick note though for IKEA furniture. They do not assemble these because of the flimsy nature of the furniture. They do inform you this when you when they help you move-out and remind you when you move-in). Moving is a very stressful and daunting experience. If I were to to this again, I would request for Carlos to provide the quote and the moving lead Allan to take care of the labor with his team. Top notch service!!!! Thank you Allan!!! read more

Priority Moving - Our friendly and efficient moving team that made a stressful situation fun. Thank you lead Allan & crew Hurvey, Tim, & Tristan! - Movers Near Me - Chula Vista, California

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This review is not for the move itself but for the extremely responsive and professional way they handled the claim process. Jessica, my move coordinator, and Brenda, the claims agent, were both exceptional. I appreciate that they took my concerns seriously and we were able to reach a fair outcome. read more

Josh and his team were GREAT! 5 stars all the way around! Thanks so much for making the move that much easier! We will be referring you to many friends and family! read more

Priority Moving did a terrific job for me. They impressed me from the beginning by being very thorough and patient on the phone. I appreciated that Priority Moving talked through my move with me and asked me questions about items that I should have thought of, such as moving framed art or fragile family heirlooms. I also appreciated that Priority Moving clearly explained all the costs and how to make my move most efficient. My move was not logistically easy, but Derrick, Martin, and Corbin at Priority Moving handled it with aplomb. My former apartment was on an extremely narrow street, and a large birthday party next door made navigating the street even more difficult. My new apartment had strict rules about not using the lobby, and the elevators were not big enough to hold my sofa and some other large items. Derrick, Martin, and Corbin were efficient and very careful, and they figured out creative ways to move all my furniture. They also handled some grumpy neighbors at my old street very well. Derrick, Martin, and Corbin were very professional and friendly, and I enjoyed working with them. I would use Priority Moving again, and I highly recommend them. read more

This has taken me awhile to actually write this review, I moved to my new place in Point Loma from Crown Point on June 30th... For those of you that don't know, it's about 5-10 miles apart from each other. One out of the two guys that were doing the moving was from the moment he got to my place in a huge rush and the other mover even said that his partner may have to leave to go pick up his daughter once everything is packed up, that didn't happen but what did happen after everything was packed was nonsense. They packed up the truck in about an hour by the way. First of all the two men told me they were going to take a lunch break before they come to unload my things, the lunch break was roughly 30 mins, once they got to my new place the gentlemen who earlier had to pick up his daughter was flying through my house with boxes rushing as fast as he could and ripped a good size chunk off the corner of the wall in the hall way... With a box... My hallways can fit 3 people side by side easily. They wrote it down but did nothing to attempt to fix it. Then the man out of no where said he had to leave and was gone.. Left his partner to finish the job and took off somewhere. Left his tools behind also. At the end the man who was left finished the paperwork, called his boss and said they hit the 4 hour mark..... With their lunch break I had calculated around 2 1/2 hours. I moved from a 600 square foot 1 bedroom that just had my stuff in it and I left out half my furniture like couch etc to toss cuz I was going to buy new stuff for my new place. I even left ALL 3 closets of clothes there for me to come back to get ...Not only that but the whole job was rushed on top of it which is why my wall is messed up and my boxes were basically thrown in my new place. I've never had people move me before but I didn't feel taken care of at all and more taken advantage of. That's a really crappy feeling. This is a add on Ive forgotten. They also took apart my bed leaving me in charge of the bolts to put it back together which I forgot in my old place once it came time to put it back together in my new place and told me I'm if I give them gas money, one would come back later and put it together for me once I got the blots... My old place is 2 mins away! So after all is said and done they didn't do much at all but it was 4 hours? See what I'm saying? Complete BS. read more

Professional and courteous - they had all the equipment needed and a bunch more in the truck for more complicated moves. All the paperwork was ready and thoroughly explained. Additionally, you receive a copy of all the paperwork in an email before the move so you can read it ahead of time. They knew how to work with the items and the buildings; that is, utilizing the elevator in as little trips as possible and staging furniture as needed, etc. Careful - they took care of what they were moving. My household goods are not top end items but they are important to me and I didn't have to worry with this move. They pointed out some damage from the movers previously that I was unaware of. Higher price but you get the peace of mind with this company. Four hour minimum for a straight forward move - the items in the storage unit were already packed and ready for moving to an apartment downtown. Andre, the team lead, discounted the end total because they were way under the allotted time - amazing gesture that put a great finish on a good move. The move was painless and I am very grateful for such a positive experience. I will use them again for future moves. read more

Let me start by saying I'm reviewing Priority as compared to a 2nd company I used during the same move. Priority did the bulk of the move, and the 2nd company picked up a dining set from one location and a bedroom set from another, which we had purchased from different sellers on CraigsList. I did not have Priority pack my boxes for me. I had a "packing party" with friends, so the bulk of boxing my belongings was done by the time Priority arrived. Truda handled my project from an organizational standpoint, and she saved me from making a huge mistake. Our closing was Dec. 15th and I wanted to move in Dec. 16th. Truda advised me to take five to seven days to do my cleaning, etc. at the new home before moving. Turned out to be really great advice! I got my cleaning done, painted 3 bedrooms and had the carpets cleaned all before any furniture arrived. I can't imagine having to do all that with the furnishings in the place. Truda was professional, friendly, courteous and SO helpful. The day of the move was, of course, rainy and cold. But I thought nothing could dampen my spirits because we were finally getting into our very own home. Carlos and Scott were my Priority "crew", and I had some friends over to pitch in and help. I had grossly underestimated the amount of junk a 600 sq ft apartment could hold. We got all the boxes, furniture and appliances on the truck in 3 hours, and Carlos and Scott stopped the clock so they could have a lunch break. My friends and I headed up to North County, driving through torrential rains at a crisp 45 mph. It was horrible. We ate pizza while we awaited Priority and the 2nd moving company. Both were late arriving, but Priority was the only one who called to tell me why. The truck narrowly escaped being part of a pile-up on the 15 but thankfully, Carlos and Scott were not hurt. The 2nd company arrived with the bedroom set and dining set before Priority made it to the new house. The two guys spoke Russian to each other, looking at the clipboard and seeming to disagree about something, for a full 5 minutes. They called somebody and spoke more Russian. They clucked their tongues. Slowly, one of the guys began getting a piece of furniture on a dolly. By himself. The other guy kept studying the clipboard. *shrug* The two Russian guys from the 2nd company hadn't so much as gotten 1 item up the stairs when Priority pulled into the driveway. Carlos and Scott tactfully took charge. They laid down the carpet protecting runners (the other guys charged me $60 for the tape they used to hold the padding over my furniture - I was reluctant to allow them to put runners down on the ground. Wasn't sure I could afford to protect the carpet) When the two Russian guys finally did start working, they got one piece up the stairs but couldn't figure out how to make a corner and get the piece into the bedroom. Carlos had a quiet way of taking charge that didn't threaten the Russian guys but effectively got them out of the way so they could get done. The 2nd company charged for everything. Tape. Pads. The time they stood there looking at the clipboard and scratching their... heads. They were rude to one another and to me. They were surly and upset and I'm sure that 90% of what they said to each other in Russian was expletives, just based on their tone of voice. They were slow and it was obvious that they were taking their own sweet time to up the charges. Their per-hour rate was about $30 less than Priority... but it was definitely not worth the "savings". To deliver the dining set and the bedroom set, it ended up costing us about $425 rather than the anticipated $250. Lesson learned. Priority, meanwhile, was busting their tail ends to do the job fast, with smiles and a most excellent demeanor. Carlos and Scott were extremely hard working and never once let down or slowed down or complained. They seemed to understand that their attitudes had the power to make the move pleasant or unpleasant, stressful or fun -- and they chose to make it as fun as it possibly could be. Not only did they take the bulk of the 2nd company's work onto their own shoulders - they did their work carefully, quickly and with huge smiles and good cheer. I had the unique opportunity to compare two companies side by side during the same move. I never would have guessed that any company would send such poor ambassadors as the 2nd company did. Had the two Russians been doing the bulk of the move, I may have been tempted to violence (totally not my nature). Priority charged $94 an hour which included both guys and all the tape, padding, carpet protectors, wardrobe boxes and 3 miscellaneous loose stuff bins. I cannot recommend them strongly enough. If you want as stress-free a move as possible, use Priority. I'm so thankful I did! UPDATE I received a threat about my comments on the Russian movers. I told the truth and did not smear Russians in general. That's what YELP is for! read more

I had an absolutely great experience with Priority Moving. I would definitely recommend them. Read on for the details... The initial call that I had with Truda was great. She was friendly, professional and it was obvious she knew what she was doing. We very quickly compiled a list of my items along with an estimate and date for the move. Ben and Bobby handled the move itself. They were there ahead of schedule and ready to go immediately. They were courteous, professional, had great attention to detail and asked plenty of intelligent questions. The move was completed well within the estimated time frame of four hours. I've dealt with too many places that throw some "day laborers" on a truck and try to pretend they're a moving company. It was really refreshing to work with a group that prides themselves on professionalism. read more

It's the second time using priority moving and again they made the experience as easy as possible. The first time they were able to help out at very short notice. They wrapped everything up for my move to San Fran and the moving guys at both ends were very friendly and took great care with my belongings. Priory would check in and keep me updated about when my things were going to be delivered making sure that it also fitted in with my schedule. I wouldn't use any other company for any of my future moves read more

This is the note I sent priority upon their request for feedback: "A+ again. I think this was my 3rd move with Priority. Rafael, Marc, Christian and the others (my move was over 3 days) were kind, polite, highly competent and carried a happy and positive demeanor throughout. I asked what type of training the guys get to be so consistent. They mentioned every three months. That is awesome! And it shows. I was especially impressed by the simple act of every team member introducing himself to me and shaking my hand at the onset. You guys clearly decide ahead of time that you want to produce an excellent result and take regular measures to ensure that consistency. I really appreciate it. We customers have enough problems and stresses with a move. Priority saw to it that the physical pack, move and unpack was PROBLEM FREE. I take that personally. Thank you again." read more

I just used them to set up a long distance move.They were professional and efficient. Their real excellence though is with local moves where they set the standard for movers. They don't over charge , they don't break things and most importantly... really care about customers. Yes they get 5 stars read more

Moved only a few blocks in the Hillcrest area but it was great. We had to guys helping with the move. The called to check in before the arrived and to ask for any additional instructions. They were super efficient, courteous and professional. I have to also give props to Truda, She was great, friendly and super organized. Once I talked to her it was easy to make the decision to work with Priority Moving. I would absolutely recommend to other and when I move again---which of course I will---I will use them again. read more

My husband & I have moved quite a few times, and have had both good and terrible experiences. Priority Moving was a great experience! The couple that sold us our home recommended them, and looking at Yelp reviews, I decided it would be a good choice. The entire team from booking to moving was great. They managed to schedule me for the day I requested, and explained the move rate clearly. Our team, Jose, Nobel & Mustafa, led by Ernesto, was incredibly polite & considerate of our home & belongings. They put padding around all doorways & arches, padding & covers on the floors. We had way more "stuff" than I thought & I was not particularly well organized. They cheerfully just kept moving on, efficiently and quickly. The office called midway through the move just to see how things were going. When we arrived at our new home the crew was so willing to place things just where I wanted them. It was so refreshing to work with men still smiling and laughing at the end of a difficult move. Then the topper - a container of YUMMY T.J. cookies! I really never want to move again, but if I have to, I'll definitely call Priority Moving. Priority may not be the cheapest, but they are the BEST. We definitely got exceptional value for our money. Thanks so much guys! read more

We've all had painful moving experiences. We've all had a mover drop something we loved or lose something given to us by a grandparent. We've all wondered why moves take as long as they do and wished the whole thing weren't so unpleasant. We all kind of grit our teeth and accept this as an inevitability. So did I UNTIL NOW! Priority Moving moved me over the weekend. I mean, they moved my stuff... but they moved me too! They sent the most pleasant and capable and efficient and downright awesome three-man team of professionals that I've ever worked with. We've got a lot of stuff and the whole move only took five hours. I was expecting at least eight. Nothing got broken, nothing got scratched, the guys were friendly and I barely broke a sweat. Moving has never been so pleasant. read more

My husband did some MAJOR work researching moving companies to move us from our place at the beach to our new home in 4S Ranch. He read reviews on Yelp, BBB, and called a number of places to get a sense of their customer service. We decided on Priority Moving and are happy to share our review of them. The guys (Steve, Kevin and Anthony) did an awesome job for us. As promised, they protected every floor, wall, and doorway both in moving us out from the beach and moving us in to the new house. It was not easy getting all of our stuff into the new townhouse but they made it happen at an unbelievable pace. There was only one casualty during the move, a cheap glass vase that I will take full blame for not wrapping and labeling properly. Even our cheap Ikea furniture, which is known to explode upon movement, arrived intact. Also, the fees and estimates given to us from Sarah were spot on, which was great. Priority Moving was outstanding from our first conversation with Sarah to working with the guys on Saturday. Best of luck with YOUR move, Yelpers! read more

I had a poor experience with Priority Moving. Everything was just about all set prior to my moving out of an apartment in Cortez Hill to my new home. I'd been through their estimate/quoting process and only needed to call back with a date once I knew when escrow would close on the new pad. When I called Priority Moving back to book the date, the bait/switch took effect and now I suddenly had to pay for an extra mover, since their policy on downtown moves was minimum 3 drivers, as someone had to remain in the truck at all times on all downtown moves. This was despite our having a secured parking area. I'd never been informed of this policy--they "forgot" to tell me on the initial estimate, and naturally there was no mention of this policy on their website. Since my moving budget was now about doubled at the very last minute, I had to scramble around a bit to find an alternate company. Wouldn't recommend Priority Moving. read more

We hired Priority One Moving since they came up with a fairly good bid for moving us from San Diego, CA to Las Vegas, NV. First, let me say that these guys promised us an "exceptional" experience since moving is very stressful. They lost several cartons of dishes which will never be replaced by them or Wheaton Van Lines even though we had additional insurance. They stated they searched everywhere and they "don't exist"! They lost a ladder which took many, many phone calls to locate. It wasn't until we put in a claim against the company that they finally found our ladder eight (8) months later. Although they tout themselves as a professional piano mover, they didn't have the tools or knowledge to move my baby grand piano. UPDATE: After posting this review on YELP, I was given a call at home by a company executive from Priority One. He explained to me that he was very upset over my situation and wanted to make it right. I was very skeptical that this would happen, although giving them a chance seemed like the fair and smart thing to do. I was very happy to learn that after research and questions were asked, Priority One/Wheaton Van Lines was willing to reimburse me for the lost dishes (carton) and small other items. He really understood my concerns and wanted to apologize for all the trauma we had to endure. I'm very glad that this situation was resolved to our satisfaction and hope that Priority One will do some soul searching and change some of their procedures to prevent something like this from happening again. My biggest suggestion to all those moving from from State to State is to ask as many questions as possible and get to the bottom of all your concerns. Insurance is great, just know what it actually covers! Again, thank you Priority One for helping my family! read more

Great team! Geoff, Angel, and Chris were friendly, accommodating, and fast! Packed our 3 bedroom/2 bathroom house is less than 2 days. They also walked us through the process and organized our boxes to help speed up the move in process at our next home. Thanks again guys! read more

My third move in two years - needless to say I wasn't thrilled, and my stress levels were pretty high. THANKFULLY I had Priority Moving on my side - from start to finish I remained calm and collected as the movers handled everything in a quick, efficient and caring manner. Priority Moving is easily the friendliest moving company I've ever used...a very professional operation. At the end of the move I still had a smile on my face and my sanity was still intact. read more

The best movers I ever had were in San Francisco. It was an informal guy who could charge a reasonable rate because he wasn't paying all the BS California taxes, workers' comp, fees, etc. Three guys moved my 2-BR apartment in 3 hours with amazing efficiency and care. Priority Moving was similary efficient and careful, but they cost a bit more because they are operating completely above-board in Schwarzenegger's socialist nightmare. Chris, Cody, and Robert were friendly, efficient, and careful. Nothing broke, and they finished about as quickly and inexpensively as I could have expected. If you can find a pirate moving operation you can trust, I would still recommend that to avoid supporting the corrupt and wasteful bureaucracy of the People's Republic of California. But if you want a legitimate moving company, Priority Moving is great. read more

GREAT CREW! I called many moving companies, and literally was told by 2 of them to call Priority Moving to handle the large 20+ oak pieces and the 3 Grandfather clocks, because they were "pros". I took that advice, called and they were confident the whole way through the conversation making me feel comfortable and clear on exactly what the rates were. Flat rate + a gas fee. I like that! simple, straightforward and great prices. Devon and his crew of Troy & Darrell showed up ready to work! They busted their butts for the next 6 hours no complaints, always smiling and most importantly VERY respectful of my mothers pieces of furniture that she has passed on to the family. It was def. a stressful type of move, but these guys made me forget all that and helped me by getting the job done. They couldn't have protected the furniture/house any better! HIGHLY RECOMMENDED!! Thank you again! read more

What to say, they moved my stuff without damage or hassle. The guys (Ernesto and Billy) showed up early, padded my stuff, moved quickly and got the job done. It was actually pouring rain on the day of my move. My stuff stayed dry even though the movers and I were soaked! The rain slowed down the process, but all factors considered, the move was as smooth as possible. Setting the move up was easy and Truda in the office was very accommodating and professional. If you need to move, use this company. read more