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    365 Days Labor Movers

    4.9 (72 reviews)
    Open 8:00 am - 8:00 pm

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    Services - 365 Days Labor Movers

    In-state moving

    Out-of-state moving

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    As you can see, the scratch is in the middle of the room. The Murphy bed was against the wall. The scratch was not "underneath" anything.

    After much thoughtful consideration, I am choosing to repost my review that I was asked to take down by this company when I was trying to get reimbursed by them for damage they caused during our move. It wasn't sitting well with me to take it down in order to receive money I was entitled to, and I am hopeful this review will help them to improve how they treat customers. I am giving two stars rather than one to at least honor the fact that our movers were hard-working and kind, but the rest of this is downhill from there. Pros: They were very competitively priced which was a big motivator for me to go with them. They were the best quote I received out of many movers. We had a crew of 5 and they worked very quickly and moved us on the lower end of the range they had quoted, which was fantastic. Movers were friendly and hard-working. We tipped them over 20% for their hard work on a very hot day. Cons: We had a very heavy, large Murphy bed that needed to be moved. My husband let the movers know it was very heavy and they confidently stated they could handle it. Unfortunately the desk attached to the Murphy bed broke in half as they moved it. I appreciated them letting us know right away that it broke, but huge bummer. They also scratched/took out pieces of some corners of baseboards while moving the Murphy bed into our new home (see pictures). I let them know not to worry as thankfully we are in a new home and we get touch-ups as a courtesy, but this was also concerning. Unfortunately after all was said and done, we also saw a huge scratch in our old home where the Murphy bed had been while doing the move-out walk through with our landlord. We brought this up to the company and they denied it was their fault. I work in this bedroom right next to where the scratch was located everyday. It was not there before. They claimed the scratch was already "under" the furniture when they lifted it - however, this cannot be true because the location of the scratch was not "under" any part of the furniture -- it is in an open part of the room with nothing on top of it (see photo). The Murphy bed stands against the wall and would not have been covering this scratch. I understand it's our word against theirs, a tough situation, but what I further did not appreciate is as we were disputing this, the person we were texting with began to insinuate blame toward us for the desk breaking in the first place. They implied the desk broke because we did not follow their advice in taking it upstairs in our new home. I corrected them and said the desk broke FIRST at our old home, and THEN we were advised in our new home not to take it upstairs because of how heavy it was and the damage already done. We followed their advice, and I do not appreciate the insinuation that we are somehow to blame for them breaking the desk. Please take full accountability for your actions rather than constructing an after-the-fact story and casting blame. Update to my review: They would not reimburse us for the huge scratch and we had to pay our landlord almost $500 to repair it. They agreed to pay for the broken Murphy bed desk (another $500), but they were extremely unresponsive for several weeks. I texted them repeatedly to try to get reimbursement, with either no response at all and being flat out ignored, or being promised the money would come on X date and nothing would come through. Then they asked me to take down my review and would not respond until I deleted it. I finally did get the money over a month later after hours of stress and frustration and having to take down my review. I see that this is a Yelp guaranteed business and if I had booked through Yelp, Yelp would have covered the damage up to $2500 (good advice for any future bookers). I am so disappointed at all the damage that has occurred and being out $500 they won't reimburse, but worse yet has been the company's approach in handling it. Mistakes happen -- not a problem, but the true ethics of a business is revealed in how they make their mistakes right with the customer, and the way they navigated this was terrible. I hate to knock a small business and my intention isn't to hurt them with this review, but the sense of injustice I feel is too big to ignore. I am sorry to have to repost this.

    They are the best movers in the world!!!!!!! Very neat, very reliable and responsible!

    Time to move thanks to 365 Movers
    Samuel B.

    They came at last minute to do the move and all four guys were amazing. Even Carlos did a cameo appearance to ensure things were running smoothly! Thank you for coming in such short notice and perform when others weren't going to!

    Really good size Bobtail Truck with straps and well equipped !
    Lorenzo G.

    Carlos, Oliver and Beto showed up right on time and gave us a call prior arrival. They make sure to properly wrap every single piece of furniture and any other items we wanted to move . They were really courteous and most importantly they wore Face mask all the time to ensure following covid19 safety guidelines. We are really satisfied with their work and the time they spend doing our move . Thx much Carlos , Beto and Oliver !!

    Finished so quickly!
    John R.

    These guys were great! Hard working from the moment they showed up. Easy to communicate with and I didn't have any issues with the move. So happy they could arrange my move with a few days notice. Highly recommended and I'll be using them for my next move. Thanks guys!

    Best in the business!

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    2 months ago

    Great service and value. Hard workers!!!! They were 15 minutes early and finished on schedule.

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    1 year ago

    I hired this company to move a piano. They were on time, friendly, and made sure my piano was safe during the move. I would hire them again.

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    2 years ago

    Thumbs up for 365! They worked their butts off and took great care of our belongings! Thank you for making our lives easier!

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    2 years ago

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    2 years ago

    Bruno and Brayan were awesome! Made moving fast and stress free. Made starting the next chapter much easier!

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    2 years ago

    Great company! Easy scheduling with great movers! Handled furniture with care and were a pleasure to entrust our home move with. Thanks!

    Business owner information

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    Miriam T.

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    1 year ago

    Carlos and Olivier did a great job. They were efficient and moved everything smoothly as expected. Their price was also fair.

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    Miriam T.

    Thank you ;)

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    Page 1 of 2

    Ask the Community - 365 Days Labor Movers

    Review Highlights - 365 Days Labor Movers

    Brayan, Christian and Carlos made me feel comfortable and safe with my belongings in their care.

    Mentioned in 13 reviews

    Read more highlights

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