Today, Brooke became our lifeline in the print shop! We were under a deadline and needed more…read morepresentations! It was a panic! I quickly emailed the file and she immediately accommodated us! Thank you, Brooke...your fast work was very much appreciated! Sarah Baldwin Chief Operating Officer The Commercial Exchange

I called to get a price on house prints copied 2' x 3' paper with black ink 5 set of six pages…read moreequaling 30 pages and they told me 743.00. I told them that they were charging 600.00 higher than Fed Ex Printing in Ann Arbor, everyone else and that was crazy. I do not know how these people are in business?

While checking out An a associate went out of her way to ask if I am vaccinated and wasted several…read moreminutes of time instead of simply just checking me out. I have no problem following guidelines and demanding someone follow guidelines or leave , But for and associate to use multiple ways to pry at me to get and answer if I'm vaccinated or not is rude and I'm pretty certain is illegal.

They are super hard to deal with. So don't get me wrong. I was trying to place an order online and…read moreI didn't realize that there was an extra charge to whole punch the six or eight sheets that I have. The order was all done, but yet they would not do it. They wanted me to drive in there and do it. I find that they are very hard to deal with not that I'm looking to get on pain for stuff. I work in customer service every day, and if I had you with this, I just wanna walked over there and done and educated me from the future and then when I got there, I would've thrown them a five spot for just doing it for me.

I went to Office Max over the weekend, and the experience was awful. The store was completely…read moreempty, yet the employee working the copier couldn't be bothered to help with a simple, single photocopy. To make matters worse, she asked me to leave my document until Monday -- this was on Friday! It's mind-blowing that they wouldn't assist with something so basic, especially when the store wasn't even busy claiming the photocopy area is for big orders. This kind of lazy, unhelpful service is unacceptable. Avoid this place if you actually need assistance! When I spoke to the store manager, I reached no resolution. There is indeed no excuse for poor customer service. If someone has a disability and isn't able to use the self serve machine they would be screwed. No wonder these stores are going out of business.