Overall, this was a traumatic experience marked by poor communication, lack of consideration , and most importantly a lack of knowledge about how to handle eye irritation and burning. I booked a last-minute lash extension appointment with Princess Lash and specifically requested a 1 to 1 lash application because I wanted a very natural look. Toward the end of the appointment, my right eye started burning intensely. The technician responded by placing a small fan in front of my eye, assuming that cool air would help. Instead, it made the burning worse so I asked her to stop. I told her that something, possibly the product they used, must have gotten into my eye. She insisted that nothing had and continued suggesting the fan, which I refused since it was clearly not helping. She kept saying my eye looked normal and that she hadn't done anything wrong, but that wasn't the point, my eye was burning, and it was very real. She then offered to remove the lashes, which I declined, not because I wanted to keep them, but because removing them would involve using more products, and I didn't want to risk further irritation. Because we were not able to communicate effectively, she called her boss. I explained the situation, but the response was defensive, he emphasized their years of experience and said this had never happened before. Again, that missed the point: my eye was burning, and something clearly caused it. At that point, I decided to pay for the service and go see an eye doctor. The next day, I saw my doctor. The burning had decreased but was still present. The exam came back normal, but she confirmed that this probably caused by something that came into contact with my eye. She also explained that using a fan in this situation is actually a poor decision, as it dries the eye and can make irritation worse. It's a terrible decision. Additionally, she said that not removing the lashes was the right call, as it could have further aggravated the eye. Overall, I believe technicians should be better trained on how to handle situations like this. It's critical. As the lashes began to fall out (as expected), I also noticed that not all of them were 1:1 as requested--some were double lashes. I will say that the final result did look natural and beautiful. However, considering the entire experience, I cannot recommend this place. This was too much stressful. read more

I love My lashes!! They did a really great job! I haven't been this satisfied for a long time. I highly recommend this place.

From the moment I was greeted at the door, Bella took the time to ask what I'd like to have done and showed me the different types of curls I could choose from. I had already read the amazing reviews on Yelp, so I knew I was in for a great experience. The manager and Bella were both very communicative through Yelp messaging, responding quickly and making the booking process seamless. I mentioned that I had lashes done at another place and wasn't sure if we should remove them or keep them. Bella recommended removal since the lashes were a different material, and I absolutely agreed--especially once I felt how much softer the ones she used were compared to my previous set. She made sure I was comfortable throughout the process, leaving the heater on in the room so I didn't need a blanket or jacket. Even the lash removal was a surprisingly pleasant experience! She used a crème-based remover, unlike the previous place I visited, and it felt more like relief than anything else. The entire process was so relaxing that I actually fell asleep twice. I will definitely be coming back to see Bella for future visits. I also love the location--being a San Francisco native who recently moved back from Marin, it makes me proud to be part of the city again. Plus, the view of Ocean Beach from the salon is a beautiful bonus! read more

To say I'm extremely happy with my service is an understatement! I AM SOOOOOO happy. I have been disappointed by getting my lashes done before and this was another level. From the minute you walk in the studio is stunning and peaceful. My tech was so sweet and so patient since I have a lot of eye to work with LOL! I will be back. I can't wait for my next appointment! read more

I love my lashes! Patty did such an amazing job--she was so gentle and really paid attention to detail. They came out perfect. Highly recommend her! read more

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The results are amazing! My eyes instantly looked brighter and more vibrant after getting my eyelashes done, and I look amazing even without makeup! I love it! read more

Princess Lash - My eyes instantly looked brighter and more vibrant after getting my eyelashes done, and I look amazing even without makeup! I love it! - Eyelash Service Near Me - San Francisco, California

My original lash gal canceled my appt due to an illness so I did a quick search on Yelp. Emily picked up my call and was able to see me an hour later! Communication was great and professional. When she was running a tiny bit behind schedule, she texted me to give me a very courteous heads up. Her place is cute, classy and so clean! I went with a classic full set with a few wispy lashes. I am very picky and LOVED how they turned out. It took about an hour and a half. She also has special pricing for 1st time clients. Highly recommend! Thank you Emily! read more

Princess Lash - Eyelash Service Near Me - San Francisco, California

Bella and the girls have always done a phenomenal job, lashes always look amazing and gorgeou!

From the moment I walked in, the vibe was super clean, relaxing, and welcoming. The lash artist was incredibly sweet, professional, and took the time to understand the exact look I was going for. read more

Princess Lash - Eyelash Service Near Me - San Francisco, California

I wanted to get a lash lift but had procrastinated. I found Princess Lash and requested an appointment. I didn't have much hope that I get an appt since it was last minute but I got a response pretty quickly and with an appointment time that was perfect for my schedule. I arrived at my appt a little early and was prepared to wait. I didn't have to, I was seen right away. I was also asked how I wanted my lashes to look before we started. I took a short nap and woke up to beautifully lifted lashes. read more

Love my lashes! I came in yesterday and it's a really nice location near Ocean Beach. The woman who did my lashes was so sweet and I loved chatting with her. I got a wispy volume set - double C curl and went for a cat eye style. I've gotten my lashes done at other spots throughout the Bay Area and love how quick and efficient they are, especially for a full set. In the past, I had lash techs who were not able to give me exactly what I wanted--but here at Princess Lash, she gave me something even better than I envisioned. The prices are super reasonable too! I paid $15 (wispy) + $167 (volume full set with new client discount) = $182 for a full set! FYI they do prefer payment with Venmo or cash. Be prepared! I will absolutely be back! Thank you so much for a fantastic experience. I don't plan on going anywhere else for lash extensions. read more

Princess Lash - Volume set - Eyelash Service Near Me - San Francisco, California

Great new spot in Sunset to get lashes!!! The business opened about 4 months ago. The technician was super gentle, kind, and most importantly professional. I booked same day and she took me. The service received was lift and tint, for $127. My lashes look amazing! She has a blanket if it gets a little chilly during the season. Can book online or by phone pay with card, tap, or Venmo. read more

Princess Lash - Lift and tint, 2 days later - Eyelash Service Near Me - San Francisco, California

I had my first appointment a few weeks ago for lashes and they turned out great! They have lasted and still look good after three weeks. Previously I went to another S.F. location and would have to get them filled every week because they would fall out not because of natural growth but due to the glue they used. I am very happy Princess Lash! I highly recommend. read more

The techs are terrible and the lash quality is very poor. They use lashes that you can buy and self apply. None of the techs speak English. The owner was nice, after my first set that was terrible and I texted, he gave me a free follow up and that was even worse. Photos are what I asked for from their own website and what I got. Nothing like the photo. And now the business owner says this pic shows I need a fill when this pic was IMMEDIATELY AFTER MY REPEAT FULL SET. Not a month after read more

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I stopped by Princess Lash to get a full hybrid set while my regular lash artist was out of town. The studio is clean and cute, the artist is professional and polite, and the prices are reasonable. However, I thought that the lash extensions themselves were quite thick and heavy, which caused two issues: 1) they looked pretty unnatural, and 2) once my natural lashes grew out a bit, the ends of the extensions started poking my eyelids which was quite irritating and sometimes painful (just to clarify, this was at around the 2 week mark and not at the time this review was written, which is 7 weeks after my visit). I had previously not encountered this problem as my other artist uses much lighter, thinner extensions. I didn't have any issues with the extensions falling out prematurely (which was particularly impressive since I was traveling for a week), but not sure I'll be back. read more

Bella is amazing! she's very patient with picking the right design for me and the service was great :) the vibe is like any other lash places, i've recommended her to my friends and colleagues! read more

EDIT: in response to the businesses response: yes my photos are from 2 weeks after my appt but that's not what i was referring to when i posted the images. clearly you did not read my review clearly; the BLACK glob on the bottom lash is LASH GLUE. the WHITE dots are my LASH ROOTS from lashes that were pulled out from IMPROPER ISOLATION still attached to the extension in addition to another NATURAL lash. Wasn't going to write a review but my experience here was not good. I had paid for a volume set and received hybrid at best. i didn't even get most of my lashes worked on and my inner and outer corners had little to no lashes put on. at the end of my service, i had a lash stuck to my bottom lashes, this happens and is totally normal but after she detached it, there was a glob of glue stuck to my bottom lash that i still have 2 weeks later. as soon as it was time to pay she rushed me out and i could tell she was uneasy about her work because she kept trying to reassure me saying it looked like the picture. i had not complained or anything, just paid and left. my lashes didn't look BAD but after about a week i inspected my lashes closer and found that there was a handful of lashes not properly isolated and they were stuck to multiple of my lashes. definitely would not recommend this place as whoever i saw (she did not give me a name) does not know how to properly or safely do lashes. all the reviews photos looked great but unfortunately mine upon closer inspection proved that i had been improperly lashed which caused damage to my natural lashes. very unfortunate because the salon itself looked very nice and was peaceful. read more

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The best! Always super flexible and friendly. My lashes also still look good after 4 weeks! read more

Princess Lash - Eyelash Service Near Me - San Francisco, California

I was in a very frantic state of finding a reputable eyelash place for my granddaughter who starts school tomorrow. Luckily I came across this business on Yelp. I read the reviews I liked what they had to say so I called. The lady who answered the phone was very understanding I asked when her next opening would be she said tomorrow. I said by any chance would you have something today. She said if you could come by at 6:30 we would do the lashes. I was so happy. The business was very clean the technician was awesome, the pricing was great. My granddaughter loved her new lashes. They did an outstanding job. The prices were also very reasonable. We had gone to other places and the cost was so much higher and the work was not really up to par. I will certainly come to this place again. And I want to thank the technician for helping us out in a pinch. I will also recommend this place. read more

First time getting my lashes done, and I couldn't be happier with the results from Bella! I was up and down about getting them for the last few years, because I've seen some women get bad looking ones... so I searched & found the pics at Princess Lash and I really liked all of their work! I went with the Volume + wispy with DD curl and 9 mm length with cateye shape, and I'm really happy with the results. The appointment was a little bit over 1 hr. Now I'm on my second week of having them on, and I'm not getting a lot of loss - they are pretty secure. I wash them daily with lash cleanser using a lash brush, then blow dry with a little fan. I've been getting a lot of compliments! I'll definitely be back in 2 weeks for a refill. read more

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This was my first time getting my lashes done ever. Bella was incredibly knowledgeable and recommended the appropriate length and type of lashes for my shape of eye and settled with hybrid lashes. With over 5 years of lash experience under her belt she was so efficient I didn't even have a chance to fall asleep! She is currently doing a promotion for 20% off for new clients and 10% off for you and your friend when you refer. read more

Princess Lash - Eyelash Service Near Me - San Francisco, California

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Bella is the best Hybrid set is my to go, she's so detailed I'm impressed with the quality of her job every time. She never disappoints read more

Princess Lash - Bella is the best Hybrid set - Eyelash Service Near Me - San Francisco, California

I dislike places that are quick to make your appointment and take your money but won't respond to issues. I had my appointment on Thursday to get one of my eyelashes straightened because it curls into my eyelid. It looked great as I was leaving, a lil bit slanted to right but not big enough for me to care. I woke up yesterday, Friday, and it was REALLY slanted to the right, I texted the tech and asked her if she had time to fix it. She responded that she was booked then ignored all my texts after that. She loved taking $135.00 for working on one eye and thanked me for tipping well and assured me to contact with any issues, THEN ignore my texts when I actually contact for an issue. Your integrity is non-existent. Edited to add: My lashes were natural and virgin, never been worked on in my life. This lie you tried to pull AGAIN shows you have ZERO integrity. read more

Bella did an amazing job on my natural wispy set. She was so friendly, accommodating, and sweet throughout the whole thing. Not only did she give recommendations that fit my style and eye shape, but she also made sure my friend and I were set with water and snacks and even threw in a free eyelash brush - how cool is that? Even after 6 weeks, my lashes were still turning heads! This was my first time getting the lash treatment in CA, and trust me, if you're a newbie like me, Bella is the go-to. Her skills are on another level, and I'm already counting down the days till my next appointment! read more

Princess Lash - had my appt a week before thanksgiving which explains the halloween snacks Bella gave me lol + brought some sonny bbs with me - Eyelash Service Near Me - San Francisco, California

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Bella was excellent!! A hidden gem!! I was searching yelp for a new place to get my lashes done and new places can be intimidating since there aren't that many reviews yet. I was a little wary since it's a new business and all, but I was pleasantly surprised with how my lashes turned out. It was so natural and made my eyes look more awake. I asked for 10-13 c curl open eye. I'm curious to try cat eye, or whatever she may recommend. :) She is super kind and always makes sure you are comfortable for the whole duration of the visit. She offered me candy and water, and has you covered in a blanket. 10/10 Literally the sweetest person ever! Definitely come here to get your lashes done! Right now, she has a 20% discount for first time customers! read more

I've gotten so many compliments like that these are the best lashes people have seen. They're very natural but have lasted a month even after a Caribbean cruise. Love! read more

Bella is the absolute best. She takes her time with the lashes and it's incredibly meticulous. I liked that she listened to my needs and worked with me to create the right lashes for my eye shape. read more

Princess Lash - Hybrid with wispies - Eyelash Service Near Me - San Francisco, California

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I got my lashes done for a 3 wk tropical vacation. I didn't want to worry about my eye makeup when swimming etc... I got volume lashes and they are so pretty! They have lasted almost a month and still look good! I was so afraid that they would fall out around week two, but they looked great the entirety of my trip! I would definitely recommend Princess Lash read more

Princess Lash - Lashes - Eyelash Service Near Me - San Francisco, California

Service was excellent! Took me in the same day I requested! Super friendly and very sweet! Vibe was very pleasant to be with! I've waited for a while to write a review because I wanted to see the results! And let me tell you she is INCREDIBLE!!! Lashes TRULY stays in for a while and is very gentle when applying!!! I'm looking forward to our future appointments!!! MUST GO HERE!! WON'T REGRET!!! Will be getting my touch ups soon!!! read more

I had eyelash extensions done a few times now and I'm very happy with the results. It was easy to make and reschedule appointments. The technicians were so nice, easy to talk to, skilled, gentle, and took the time to understand the look I wanted. The extensions look natural yet give my eyes the perfect amount of drama. They feel light and comfortable, and the application process was relaxing. The salon was clean and inviting, which added to the overall positive experience. I highly recommend Princess Lash for anyone looking to enhance their lashes--you won't be disappointed. read more

This was my first time ever getting lash extensions, and Bella made my first time a lovely experience. She's seriously the best!!! Scheduling/responsiveness: It was extremely easy to schedule an appointment. I was actually stunned at how responsive she was, since my inquiry had been sent out pretty late at night (I was looking at friends' lash photos and finally couldn't resist trying myself). I got a response from Bella within probably the first 5 minutes of my message going out. She provided her soonest availability and gave clear information re pricing plus the first time customer discount. I appreciated how transparent she was regarding pricing upfront, since it's always a pain to have to keep digging around for that info. In-person experience: Bella was *super* sweet in person! I got there a bit early, and she was able to start our session right away. I wasn't familiar with the different kinds of options available for lash extensions, so she talked through the difference between natural lashes and hybrid lashes, lengths, shapes, etc. and showed a little examples so I could see how different lengths would look. We settled on hybrid lashes at 12 mm, and you can see the results in the photos below. The whole process finished up way more quickly than expected. We were done in just a little more than an hour, which was exactly what she had estimated when we settled on what kind of extensions we'd been doing at the start of the session. She was super mindful of the time, and the process was so smooth I ended up dozing off. (Lil embarrassing for me since I kinda...snore when I sleep on my back, haha) She made sure that I was comfortable every step of the way and even had a blanket ready when I started feeling a little nippy. Results: I was *super* stoked when I saw the final results, which you can see in the attached photos. It took me a second to get used to how they looked, because I was like whoa this is a huge upgrade from how I looked when I originally walked into the salon bare-faced and haggard. With just the lash extensions on, I already feel pretty made up. I don't have to put on eye makeup anymore, heheh. It's only been a day, but it's looking like I'll only need to slap on some tinted moisturizer and dab a little bit of highlighter at the corner of my eyes - 2 mins and voila, ready to go about my day. There hasn't been any shedding so far, and the lashes have felt very secure when I've been combing them/fussing with them generally. 10/10, will be going back to Bella again!! read more

Princess Lash - Hybrid Lashes w Eyes Closed - Eyelash Service Near Me - San Francisco, California

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Such a great shop! Sweet people there, who give great service :) really liked the outcome of my lash lift read more

Bella is super accommodating and thoughtful to not only create beautiful lash sets for you, but also check in to make sure you're comfortable throughout the whole process! I've gone to Bella twice now- first hybrid set lasted 4.5 weeks (through surfing in Hawaii!) and honestly could've went another week before getting a new set but went back to get a new set before a wedding. I got hybrid wispy set next (pictured) and these still look great and natural even with some fallouts at approaching 4 weeks now :-) read more

Princess Lash - Eyelash Service Near Me - San Francisco, California

They got back to me right away and accommodated me as soon as possible. I will be back for a refill in a few weeks

It was my first time having lash extensions. I was nervous but it went so smoothly and I was super relaxed. I wanted natural looking extensions and that's what I got Yay Bella was so friendly and answered all my curious questions . I loved her work! read more

Princess Lash - Lash extensions - Eyelash Service Near Me - San Francisco, California

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Good service and nice people to work with in this shop . Gotta love it ! Their hybrid set is a great deal.

My first time ever at Princess Lash and I will never go anywhere else! The service is genuinely so amazing, Bella was my lash tech and she is so detailed and has so much expertise in this! They are super accommodating especially with people who work full time and the lashes last!!!!!! I went on a vacation with swimming, high winds, diving, and the lashes stayed on. I would highly recommend read more

Princess Lash - Hybrid Wispy Set - Eyelash Service Near Me - San Francisco, California

This is my 3rd appointment with Bella, I wanted to share a picture of my lashes, and say again that she is very talented at what she does and I'm happy to say I will continue to get my lashes done with her! read more

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Bella is the most considerate lash artist I've worked with! Her lashes have lasted 1 month+ for me several times before, and she is very thoughtful about tailoring the lashes to you and your plans. If I'm going on vacation somewhere hot and humid, she'll add glue and make sure the lashes are extra secure. If the lashes on one eye tend to fall faster, she'll enhance the set on that eye. She truly has great experience and does reliable work to ensure your lashes will look great and stay great. read more

Princess Lash - Hybrid lash set - Eyelash Service Near Me - San Francisco, California

I came home and noticed my gf had her lashes done again. She looks beautiful regardless, but seeing her after the lashes are done, my jaw dropped. I only have one word that can describe it, DAMN! read more

Princess Lash - One word: WOW! - Eyelash Service Near Me - San Francisco, California