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    CHANGE

    4.9 (45 reviews)
    Closed Closed

    By appointment only

    Updated a few days ago

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    Reviews With Photos

    My lashes are always on point!
    Chef Vira E.

    Amazing work and friendly technician. She's the best! ...and she plays good background music!

    Hybrid set
    Jayvell B.

    Rachel has been my go-to for lashes. She's great for accommodating last minute appointments, which is great for anyone who need a bit of last minute self care (like me) - Thank you Rachel for your hospitality and service!

    C curl , 11 mm
    Angel M.

    The owner was so nice and accommodating. The whole experience was such a great addition to my self - care day!!! I wanted something natural and got the hybrid set , on top of that got a discount for being a new customer !!! She definitely knows her craft and would definitely be coming back 10/10!!!!!

    Eyelash
    Zhang L.

    How I like? That is what I want. Racheal is so professional and she is so nice and patient. Will come all the times.

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    2 months ago

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    Photo of Shannon H.

    Shannon H.

    Helpful 8
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    10 months ago

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    5 months ago

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    1 year ago

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    11 months ago

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    3 years ago

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    Shannon H.

    Helpful 1
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    2 years ago

    Business owner information

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    Shannon H.

    Helpful 1
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    2 years ago

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    2 years ago

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    2 years ago

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    Shannon H.

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    2 years ago

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    Shannon H.

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    2 years ago

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    1 year ago

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    2 years ago

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    2 years ago

    Rachel does AMAZING job! I would highly recommend her. They always last the full two weeks and they feel amazing after each fill.

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    2 years ago

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    2 years ago

    Rachel is always so accommodating and does a fantastic job on my lashes. I feel so amazing when she's done!

    Helpful 1
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    2 years ago

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    3 years ago

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    Shannon H.

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    2 years ago

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    3 years ago

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    3 years ago

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    Shannon H.

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    2 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    She is absolutely lovely and talented. And super gentle. Would 100 recomemd her to anyone I know

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    3 years ago

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    3 years ago

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    Shannon H.

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    3 years ago

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    3 years ago

    Great prices! It was easy to get an appointment same day. Will definitely come visit again

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    3 years ago

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    Shannon H.

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    2 years ago

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    3 years ago

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    2 years ago

    The best lash service in the bay . quality and professional . Love getting my lashes here

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    3 years ago

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    Shannon H.

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    3 years ago

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    Shannon H.

    Thank you lana , welcome to visit again next time

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    2 years ago

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    Shannon H.

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    Photo of Anna A.
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    3 years ago

    I really enjoyed the service and had a relaxing time while Rachel did my lashes. They look wonderful and natural! Thank you!

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    Page 1 of 2

    CHANGE Reviews in Other Languages

    Ask the Community - CHANGE

    Do you do foreign fills?

    Hi love, we do foreign fills , please go to our website for detailed prices, because depends on what set you want:) Hope you have a great day

    Hi Lovelies, what are your prices for monthly retouching?

    How are you dear, for monthly,We usually charge the original price after one month, but our store will still give you a discount. If you are interested, you can contact us for consultation. Hope you have a great day

    May I know the price for lash extension?

    Hi dear, Classic set is $149… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - CHANGE

    I'm very particular about my lashes and always want an extreme cat-eye look, and Rachel nails it every single time.

    Mentioned in 31 reviews

    Read more highlights

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    Princess Lash

    Princess Lash

    4.8(70 reviews)
    2.4 miOuter Sunset
    $$
    7 years in business
    Committed to satisfaction

    Overall, this was a traumatic experience marked by poor communication, lack of consideration , and…read moremost importantly a lack of knowledge about how to handle eye irritation and burning. I booked a last-minute lash extension appointment with Princess Lash and specifically requested a 1 to 1 lash application because I wanted a very natural look. Toward the end of the appointment, my right eye started burning intensely. The technician responded by placing a small fan in front of my eye, assuming that cool air would help. Instead, it made the burning worse so I asked her to stop. I told her that something, possibly the product they used, must have gotten into my eye. She insisted that nothing had and continued suggesting the fan, which I refused since it was clearly not helping. She kept saying my eye looked normal and that she hadn't done anything wrong, but that wasn't the point, my eye was burning, and it was very real. She then offered to remove the lashes, which I declined, not because I wanted to keep them, but because removing them would involve using more products, and I didn't want to risk further irritation. Because we were not able to communicate effectively, she called her boss. I explained the situation, but the response was defensive, he emphasized their years of experience and said this had never happened before. Again, that missed the point: my eye was burning, and something clearly caused it. At that point, I decided to pay for the service and go see an eye doctor. The next day, I saw my doctor. The burning had decreased but was still present. The exam came back normal, but she confirmed that this probably caused by something that came into contact with my eye. She also explained that using a fan in this situation is actually a poor decision, as it dries the eye and can make irritation worse. It's a terrible decision. Additionally, she said that not removing the lashes was the right call, as it could have further aggravated the eye. Overall, I believe technicians should be better trained on how to handle situations like this. It's critical. As the lashes began to fall out (as expected), I also noticed that not all of them were 1:1 as requested--some were double lashes. I will say that the final result did look natural and beautiful. However, considering the entire experience, I cannot recommend this place. This was too much stressful.

    I love My lashes!! They did a really great job! I haven't been this satisfied for a long time. I…read morehighly recommend this place.

    Photos
    Princess Lash  - Wispy and color

    Wispy and color

    Princess Lash
    Princess Lash  - Hybrid-wispy

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    Hybrid-wispy

    New Me Lash Brow Skin - Foxy lash stye :Hyrbid set

    New Me Lash Brow Skin

    4.9(95 reviews)
    0.2 miLaurel Heights, Inner Richmond
    $$
    8 years in business
    Women-owned & operated

    I received lash extensions here twice and had a great experience. I really appreciate how…read moreprofessional they are as well as the care they put into making sure their clients are happy. During my first session I didn't communicate what I wanted very well and ended up with a set I wasn't super happy about (it didn't look bad- it was just too bold and dramatic for my taste). I reached out a few days later and was told they'd be happy to re-do them for me. I came back and left the salon with gorgeous, super natural looking lashes that were perfect. My lash artist also made sure to check in with me throughout the process to make sure I liked them. The studio itself is also very comfortable and cute. I'll definitely be returning when I need a beautiful natural set!

    Long overdue review! I've been coming here for almost 4 years now, and June is my lash tech. She…read morealways makes sure my lashes look full and exactly how I like them. I usually go for the hybrid wispy look and she nails it every time. I'll admit the prices are a bit on the higher side, but it's understandable considering the location and the quality of the work. Street parking is the only option, so keep that in mind. I've tried other places that were cheaper, but the retention was much worse and it just wasn't worth it.

    Photos
    New Me Lash Brow Skin
    New Me Lash Brow Skin - Volume Set

    Volume Set

    New Me Lash Brow Skin - Our client love our Facial

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    Our client love our Facial

    CHANGE - eyelashservice - Updated May 2026

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