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    CHANGE

    4.9 (48 reviews)
    Closed 9:00 am - 9:00 pm

    By appointment only

    Updated 2 weeks ago

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    Reviews With Photos

    My lashes are always on point!
    Chef Vira E.

    Amazing work and friendly technician. She's the best! ...and she plays good background music!

    Hybrid set
    Jayvell B.

    Rachel has been my go-to for lashes. She's great for accommodating last minute appointments, which is great for anyone who need a bit of last minute self care (like me) - Thank you Rachel for your hospitality and service!

    My new eyebrows
    Ivy C.

    Wow! Rachael is so friendly and nice my whole experience there was excellent. She was very patient, detailed oriented and professional in designing my eyebrows based on my facial features. The eyebrows were done to perfection, absolutely lovely!

    C curl , 11 mm
    Angel M.

    The owner was so nice and accommodating. The whole experience was such a great addition to my self - care day!!! I wanted something natural and got the hybrid set , on top of that got a discount for being a new customer !!! She definitely knows her craft and would definitely be coming back 10/10!!!!!

    Eyelash

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    Photo of Ana B.
    83
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    3 years ago

    Business owner information

    Photo of Shannon H.

    Shannon H.

    Thank you lana , welcome to visit again next time

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    2 years ago

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    Shannon H.

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    Photo of Anna A.
    25
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    3 years ago

    I really enjoyed the service and had a relaxing time while Rachel did my lashes. They look wonderful and natural! Thank you!

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    Photo of Y P.
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    3 years ago

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    Photo of Shannon H.

    Shannon H.

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    3 years ago

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    Shannon H.

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    3 years ago

    I was very pleased with my lashes! Rachel was the absolute best! Will definitely be back :)

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    3 years ago

    She is Professional and good service. Recommend for here . She can make beauty eyelash for you

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    Page 2 of 2

    CHANGE Reviews in Other Languages

    Ask the Community - CHANGE

    Do you do foreign fills?

    Hi love, we do foreign fills , please go to our website for detailed prices, because depends on what set you want:) Hope you have a great day

    Hi Lovelies, what are your prices for monthly retouching?

    How are you dear, for monthly,We usually charge the original price after one month, but our store will still give you a discount. If you are interested, you can contact us for consultation. Hope you have a great day

    May I know the price for lash extension?

    Hi dear, Classic set is $149… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - CHANGE

    I'm very particular about my lashes and always want an extreme cat-eye look, and Rachel nails it every single time.

    Mentioned in 31 reviews

    Read more highlights

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    Princess Lash

    Princess Lash

    4.8(70 reviews)
    2.4 miOuter Sunset
    $$
    7 years in business
    Committed to satisfaction

    Overall, this was a traumatic experience marked by poor communication, lack of consideration , and…read moremost importantly a lack of knowledge about how to handle eye irritation and burning. I booked a last-minute lash extension appointment with Princess Lash and specifically requested a 1 to 1 lash application because I wanted a very natural look. Toward the end of the appointment, my right eye started burning intensely. The technician responded by placing a small fan in front of my eye, assuming that cool air would help. Instead, it made the burning worse so I asked her to stop. I told her that something, possibly the product they used, must have gotten into my eye. She insisted that nothing had and continued suggesting the fan, which I refused since it was clearly not helping. She kept saying my eye looked normal and that she hadn't done anything wrong, but that wasn't the point, my eye was burning, and it was very real. She then offered to remove the lashes, which I declined, not because I wanted to keep them, but because removing them would involve using more products, and I didn't want to risk further irritation. Because we were not able to communicate effectively, she called her boss. I explained the situation, but the response was defensive, he emphasized their years of experience and said this had never happened before. Again, that missed the point: my eye was burning, and something clearly caused it. At that point, I decided to pay for the service and go see an eye doctor. The next day, I saw my doctor. The burning had decreased but was still present. The exam came back normal, but she confirmed that this probably caused by something that came into contact with my eye. She also explained that using a fan in this situation is actually a poor decision, as it dries the eye and can make irritation worse. It's a terrible decision. Additionally, she said that not removing the lashes was the right call, as it could have further aggravated the eye. Overall, I believe technicians should be better trained on how to handle situations like this. It's critical. As the lashes began to fall out (as expected), I also noticed that not all of them were 1:1 as requested--some were double lashes. I will say that the final result did look natural and beautiful. However, considering the entire experience, I cannot recommend this place. This was too much stressful.

    I love My lashes!! They did a really great job! I haven't been this satisfied for a long time. I…read morehighly recommend this place.

    Photos
    Princess Lash  - Wispy and color

    Wispy and color

    Princess Lash
    Princess Lash  - Hybrid-wispy

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    Hybrid-wispy

    New Me Lash Brow Skin - Foxy lash stye :Hyrbid set

    New Me Lash Brow Skin

    4.9(95 reviews)
    0.2 miLaurel Heights, Inner Richmond
    $$
    8 years in business
    Women-owned & operated

    Long overdue review! I've been coming here for almost 4 years now, and June is my lash tech. She…read morealways makes sure my lashes look full and exactly how I like them. I usually go for the hybrid wispy look and she nails it every time. I'll admit the prices are a bit on the higher side, but it's understandable considering the location and the quality of the work. Street parking is the only option, so keep that in mind. I've tried other places that were cheaper, but the retention was much worse and it just wasn't worth it.

    Wow! I absolutely love my lashes. I had a 5pm appointment with Kimmy and she is the BEST! I was…read moreimmediately greeted at the front and she made sure to get exactly what I wanted for my lash look. Longer lashes, more length in the middle, and we opted for a B curl. The pictures they show in the front are very helpful if you're new to lash extensions. I was comfortable for the full service and I got to enjoy a nice nap while getting my lashes done. My appointment for for a full volume set went from 5pm to 6:52pm! Time really flew by. The aesthetic of the lash studio is super cute! I love all the pink and it feels super clean. For payment, they accept payment in cash with 5% off; Venmo, or Zelle (QR codes at the front). The total amount they provide at the end of service is before tip, and there's signage that indicates 15% tip or higher is greatly appreciated. I tipped higher than 15% though because the service is really THAT good. My total before tip for a full set volume + wispy was $229. Can't wait to be back for my fill!

    Photos
    New Me Lash Brow Skin
    New Me Lash Brow Skin - Volume Set

    Volume Set

    New Me Lash Brow Skin - Our client love our Facial

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    Our client love our Facial

    CHANGE - eyelashservice - Updated May 2026

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