I had an appointment for December 28 2020 to get my eye lashes filled, I called serval times to verify my appointment and I did not receive a call back. Although Google and Yelp said they were still open for business. I went to 555 Sutter Ave the second floor to DNA Salon where I waited for a half and hour. When I left I was very upset that I took time out of my day for this. Today I get a call from the owner who was rude and aggressive yelling into the phone stating I was mistaken and did not book an appointment with her business. I understand it was a technical issue but the way she handled the situation is uncalled for and unprofessional. I am very unsatisfied with the costumer service of this place. read more

Eye Plus Lash - A screenshot that provides proof that I had an appointment with Mai December 28 2020 - Eyelash Service Near Me - San Francisco, California

Mai is a miracle worker. I've been on the hunt for the best lash extension professional in the Bay Area, and Mai has surpassed every single professional I've worked with. Seriously. She's so thorough and transparent, open to all questions and knows exactly how to give you the perfect lash extensions that fit your face and give you the results you're searching for. Team Mai! read more

This was my 1st time doing eyelashes extensions. I read on Internet that is tiring, thats not comfy, bla bla blah, but my experience with Mai was totally the opposite. Mai is super nice and professional. I set my appointment the day I wanted. She gave me all the instructions and explained me step by step how this works out. Her table was SO COMFORTABLE and warm, that everything passed so fast. My eyelashes look beautiful, I love them! Totally recommended! read more

Mai is amazing! She's very thorough with her work. Her lashes are so featherly fine you barely know you have one. I like how she did mine and based it my preference. Definitely coming back! Ladies get you lashes done with Mai! 5star! read more

Mai did my lashes for the first time before leaving on vacation to Cabo!! I absolutely loved them. I had been going to another lash tech and was a big reluctant to try someone new! Mai did NOT DISAPPOINT!! I absolutely loved my lashes. They were light & very natural looking. I received many compliments. And I swam everyday and returned home with my lashes in tact!! My old lash tech warned against swimming but Mai said go enjoy your vacation, the glue is waterproof!! If you're looking for a patient, knowledgeable professional, easy to talk to lash tech who makes you feel comfortable, Mai is your girl. And she's mobile which is an added bonus!!! read more

I have been thinking about getting lashes for a while now, since my friends have been raving about how much they change your life. I have been hesitant because I was nervous that 1) they wouldn't look natural, 2) they would fall out and be patchy, 3) it would be a tedious and uncomfortable process. I purchased a Groupon and went to Mai. Let me just tell you, she is amazing! I get compliments from all of my friends that have been getting lashes for years!! They last a very long time, they don't fall out patchy, and Mai makes the process so so comfortable. I have come back 4 times, and will continue to come back. Mai listens to you, she talks you through what she is going to do, and what she is doing. read more

Booked a last minute appointment with Mai and so glad I did! She was very accommodating and made sure I was as comfortable as possible. Mai is very funny and sweet and just an all around awesome person. Plus the lashes are completely waterproof! Love my new lashes! read more

The best eyelashes! Even the volume lashes look very natural. High quality lashes Lasts very long read more

I've been going here for a few months now and Mai is just the absolute best! She made my first experience super comfortable and continues to make my lashes flawless!!!! read more

I LOVE MY LASHES! Thx to Mai, I have these lovely long glam lashes that look natural and also last. I don't even wear makeup on my eyes anymore...lashes are all I need. Mai is super nice, welcoming, easy to talk to and makes you feel at ease. Since I've been getting my lashes done by Mai, I can't imagine going anywhere else. Thx Mai! read more

Got myself a Groupon to try eyelash extensions for the first time here. Best idea ever! Mai did a fabulous job with my lashes. She made me feel comfortable and her expertise was undeniable. It has been nearly three weeks and--granted I have taken very good care of them-- only a few of my lashes have fallen out naturally. I would definitely recommend this place as the service and product are on point. read more

This is a long overdue review!! Mai has been doing my and friends lashes for over a year and it has been wonderful. I knew that my lashes looked great and that I looked great when I woke up on the morning but I didn't fully appreciate how great mai was until amid an extensive travel schedule I got a touch up in LA from a very popular (overpriced) and well reviewed lash (not) artist. The stuck some (expensive)lashes on me and kept it moving. Mai takes my eye and face shape inconsideration as well as the character of lashes ( thick and glossy but not a great number of them)and designs a lash pattern that creates a gorgeous lashline but that more importantly, holistically enhances my face a and eyes. Thank you mai for understanding it's about beautifying the whole face not just the lashes. Please, let them know in Brentwood! read more

This is my go-to place for lash extensions! I love my lush lashes and Mei is a delight!

Mai was wonderful! She was able to assess what kind of lashes would work with my eyes, was gentle and very professional. She made me look amazing! Definitely coming back for fill! Also Mai on a personal level is just great! read more

I have found my new place for eyelash extensions in SF!! I have been getting my lashes done for quite some time now - however in NYC. I have been looking for a good place in SF! I must say that Mai at Eye Plus Lash is the best by far! I was so happy with how they came out! My eyelash extensions look amazing! She is very highly trained and uses the best products. The eyelashes feel so incredibly light - you can't even feel them on your lashes - they're not hard and plastic-y, and they don't poke or irritate you. She also uses an amazing glue that makes the extensions really stay on. Further, you don't have to wait 24 hours before you can get them wet - they can get wet asap. My lashes stay on longer and look great. I am so thankful to have found her, and would recommend her to everyone!! read more

Mai does amazing work and is a true professional. I've had lashes done before by others and in comparison these truly do last awhile since they are waterproof. I go to the gym a lot so with sweat and constant showering these babies still stay intact. I love the ability to just wake up and go without having to do my eye makeup. It makes mornings much easier. I would highly recommend her for anyone looking to look flawless. read more

I totally surprised my girlfriend for Valentine's day and purchased a full set of lash extensions in Union Square San Francisco! I called up Mai and she was super nice! I found her on my Yelp app. Great Experience and my girlfriend looks even hotter now. Thanks Mai! PS - I am a business owner too, I strongly dislike people who buy Groupons and leave long winded unfortunate reviews. My tip - Know what you are buying. read more

I purchased a GROUPON deal early July for a full set of lash extension. I followed the instructions to contact the merchant for an appointment within a week. The lady I spoke to on the phone was not very polite and instructed me to go to their website to check the availability and schedule an appointment there. She instructed me to be sure to show up for my lash extension appointment without eye makeup on. I have received many eyelash extensions for 2 years now and never once was asked by any of the lash extension professionals no eye makeup is one of the requirements. From that moment, I regret purchasing the deal. Eye Plus Lash sounds like a merchant who expects their customers to accommodate their needs more than serving the customers. I already purchased the groupon deal therefore decided not to waste my $100 and proceeded with scheduling an appointment via their website. Another disappointment occurred when I found out the earliest availability is about 3 months away. I was hoping to get my lash extensions within 2 weeks. I booked the earliest availability at the time in October, received confirmation. Finally it's close to my appointment time end of September, I received an auto-reminder email to remind me my upcoming appointment. I was looking forward to it after the long 3 months wait. Then few days later, they sent me a cancellation notification email. No call/email explaining the reason why they canceled my appointment last minute after I waited for 3 months. This is not professional. I'm not sure if they treat their Groupon clients and non-groupon clients differently or not. For those of you who are new to this merchant, be sure you check their availability online, verify their customer service on the phone before you purchase your online deals. I made a mistake but fortunately Groupon refunded my money. read more

A bait and switch kind of place. I got a Groupon for this place and called to make an appointment. I told Mai that I needed to make an appointment sooner than later because it was expiring soon and all the open slots on their online scheduling system showed only dates many months out (past the expiration date of the Groupon). She told me they honor the Groupon deal and to just book it regardless. I didn't push to see if they could squeeze me in because I trusted what she said about honoring the deal. The day before the appointment I called to confirm that they'd honor the Groupon deal and she said: no, you'll have to pay and extra $120, on top of the $120 I already paid. She said there's nothing she can do because if she honors the deal, she doesn't get paid. Groupon keeps all the money. ---I asked her that the $120 I already paid doesn't go to her and she said: No. If you had told me it was going to expire I would have fit you in. You need to call Groupon and ask for an extension. I literally opened with 'it's going to expire, I need to make an appointment' when I called months ago so basically she gave false info to make sure customers booked and then charged them the full amount later. THEN when I asked to reschedule, given the circumstances because Groupon takes 48hrs to respond to emails, she said she isn't going to reschedule. She is going charge me a $25 cancellation fee. read more

Absolutely love Eye Plus Lash. I had tried different places and was happy, but never completely satisfied with my overall experience and look. From the moment you walk in, Mai makes sure to take care of you. I felt that not only was the overall service phenomenal, but Mai's professional and personable attitude added to the whole experience. My lashes look and feel amazing and the quality of the work is definitely seen as the weeks go by since my lashes don't fall out except naturally. The service is amazing, Mai made sure to explain the overall process and I especially liked that she identified the type of glue that she was using. Mai also made me feel really comfortable, although we had just met, she was easy to talk to and converse. The fact that she has just a great personable personality really makes the whole experience comfortable and you know you're in good hands. I loved this experience and service so much that I have now booked appointments for the next three months. read more

Updating my review now that It's been a bit of time. I loved my lashes initially, but they were completely gone in two weeks. After going to Mai I went to a different place to get another set and in comparing the quality, I realize that this place left tons of glue and my lashes were very crusty/chunky. This glue was easy to pick and bothered me, although you couldn't really see it--I could definitely feel it. read more

I was so happy to have found Mai! I'm new to SF and wanted to treat myself with lash extensions. My experience was great! She is super friendly and knowledgeable about lash extensions and gives her professional opinion on what style of lash would look best. You can tell she really cares about her clients. I went for more length than fullness and love how natural they are! Perfect for the holidays! read more

My lashes came out beautifully and lasted a long time. Mai is extremely amazing with a beautiful personality. She makes you feel welcomed every visit. When Mai did my lash extensions they surely sparked conversation while I was at work or even out with friends, I highly recommend Mai for her work and also to make you feel welcomed and warm every visit. read more

I'm a first time customer of Eye Plus Lash and 1st timer for eyelash extensions. I saw a photo on Facebook of these gorgeous lashes, that convinced me to book an appt Asap with Mieasha .Before the procedure , I was given a brief consultation. The room was very relaxing. I appreciated that Mai explained what she was doing along the way and told me to feel free to ask questions.I received a beautiful set of flirty lashes .I highly recommend her services. Thanks Mai read more

I absolutely love Mai! I get complements all the time. I feel prettier and I love waking up in the morning and not needing to put make up on. They save me time in the morning on my beauty regimen. I love my lashes by Mai..she's a keeper! read more

I LOVE my lashes!! Mai sure knows how to work her magic! She is so sweet and wonderful and on top of all that, she puts them on flawlessly and they don't bother me at all! I get so many compliments on them and I feel so confident wearing them! The lashes are comfy and Mai teaches you how to take care of them. She is professional and down to earth and makes sure I look and feel GOOD! I recommend her 101 STARS!! read more

Mai was very professional, personable and always has a welcoming smile!!! She made sure I was very comfortable and her studio is very nice and clean and her table is soooo comfy and her blanket is so plush!!! If you want eyelash extensions, Mai is your gal! Love love love my lashes!!! read more

Thank you again for the great service. It was so relaxing and the time really flew. No matter where you are it is worth the trip. I am amazed how my eyes pop. You definitely have a client for life. read more

Mai is an amazing professional, patient and has an incredible touch. I fell asleep while she worked on my lashes and when I woke up; my lashes looked perfect and I felt gorgeous! Oh not to mention, the lashes last for quiet a while. I totally recommend, you won't regret it! read more

Mai is absolutely amazing!! She is very professional and is such a sweetheart. She goes above and beyond to make her clients happy :) Her work is exceptional and the materials she uses are top notch! The morning after having my lashes done, I forgot I had extensions and rubbed my eyes pretty vigorously, and to my surprise no lashes fell out. I love them, they look and feel so natural! read more

I hardly ever post yelp reviews unless I've had a great experience. I was referred by a friend and I'm so glad I came to see Mai! I just got my lashes done and absolutely love my lashes! Mai is the absolute best! I left her place feeling beautiful just in time for my Xmas party. I love the idea of not having to wear mascara and wake up looking fresh. Mai was super friendly, knowledgeable, patient and a true professional. I would highly recommend her. I'll definitely be coming back! read more

Mai was super friendly from when I first walked in. She made me cozy in the lash room and had a very gentle touch when putting the lashes on. She also plays relaxing music that makes it easy to fall asleep to. She was great with handling my sensitive eyes and made me feel really comfortable for my first time getting my lashes done! She gave me careful instructions on how to upkeep my lashes in between fill ins. It's been several days since, and my lashes still look great and full! She recommended the 3D lash when originally I was going for the 2D and I'm super glad I went with the fuller look. They've felt pretty lightweight, look natural like my own lashes, and I definitely am feeling more confident and like a bo$$ bitch since having them! Would absolutely recommend her to anyone and everyone! I got a really great deal on groupon and after going through the process I will definitely be a repeat customer. read more

Worth every penny! She is such an artist, and so professional! I always get compliments on my lashes.

I've known Mai for decades! She's an amazing hair technician! So when she called and said she had something that I'd love, I had to meet up with her and see what all the fuss was about! The timing couldn't have been better! I was headed to Hawaii for my birthday and this was perfect! Getting ready for days of fun in the sun were a breeze because half my work was done! My mink lashes gave me an exotic and sultry look that "opened up my eyes" better than mascara even had! After installation of my lashes, I didn't say anything to my family. A few times, I "caught" my husband staring at me...then at dinner, he said, "Your eyelashes...they look really good...those don't look like the "fans" I see other women wearing...they look natural and look really good on you!" BOOM! Enhancements that don't look EXTRA! Thanks Mai! read more

I'm in love with my 3D Lash extensions!! They look so natural. In the past I found the lash glue burned my eyes but 3 weeks out and absolutely no irrigation from the glue Mai uses. I also love that I can get the lashes wet as well/ The lashes are really high quality. They also feel completely weightless. Mai is a little pricer than my other lash technician but the quality of the lashes and her bedside manner makes up for the nominal $$ difference. Would definitely recommend her read more

Eye Plus Lash does a fantastic job, I absolutely loved my lashes !! They looked beautiful and I got so many compliments. They also lasted a long time. Thank you! read more

I love my eye lashes! Mai is the best ever, she is so professional and I will not let anyone do my lashes but her! If you want to wake up beautiful let her do your lashes!!! She is the best! Nikki read more

Finding the right stylist is a very hard task. You want someone that you can trust ;someone who will work with what your envision your look to be and consider what you want every step of the way. Mai is one stylist I can say truly embodies these qualities. For years I have put my trust In her and she has not let me down. She has always done whatever is necessary to keep her clients happy and satisfied with their look. With great professionalism she will always get the job done. read more

I have never written a review before, but I believe top notch work should never go unnoticed! I want to thank Measha Brown for ONE YEAR of incredible service with the application of eyelash extensions. I decided to try the "mink" lashes during my coverage of Superbowl 50, 2016. Crunched for time while Reporting outdoors, the last thing I needed to worry about was my makeup for Television! Measha applied the lashes, saving me time from needing to apply mascara. I have enjoyed the lashes so much, I see her every three weeks for a tune up! But not only am I raving about the eyelashes... I am incredibly blessed to have met this woman. Measha is a very loving soul and one of the nicest people I have ever met. During my visit, she either patiently listens to me as a therapist or simply allows me to sleep! Thank you Measha for the professionalism, the amazing lashes and your kindness! Roberta Gonzales; KPIX 5 read more