I'm so happy with my hybrid wispy cat-eye lash extensions from Sophie at Lisa's Lashes! I showed…read moreher an inspiration picture, and she not only followed it exactly, but customized it perfectly to fit my eye shape and size. She really paid attention to detail. Sophie did an amazing job -- my lashes look beautiful, wispy, and flattering without being overdone. She's truly talented! A little pricey for me, but honestly worth every penny. Highly recommend Sophie if you want lashes that are customized and professionally done!

I have been a loyal client of Lisa Lash for quite some time, and I have spent a significant amount…read moreof money there over the years. I typically pay for the full service and also leave very generous tips--often around 40-45%--because I truly believe in appreciating people who provide excellent service. Unfortunately, despite being a loyal and respectful customer, my overall experience with the business has become increasingly disappointing. The biggest issue is the customer service outside of the actual appointments. Whoever is responsible for responding to client messages and handling appointment scheduling comes across as unprofessional, dismissive, and at times disrespectful. Booking appointments or communicating with the business often feels frustrating rather than welcoming. A business that depends on repeat clients should treat every interaction with professionalism and courtesy, and that has not been my experience. Another concern is the inconsistency in the quality of the lash technicians. While I have had wonderful experiences with a couple of them, several others have been surprisingly rude and lacked the customer service skills I would expect from a luxury beauty business. On two separate occasions, lash technicians pulled on my natural lashes hard enough that it was painful. Instead of apologizing or checking to make sure I was okay, one technician raised her voice and told me not to move--even though I had not moved at all. That interaction left me feeling blamed for something that wasn't my fault and made an already uncomfortable experience much worse. A simple apology and kindness would have gone a long way. I do want to recognize the technicians who consistently provide exceptional service because they deserve the credit. Sophia and Selina are outstanding. They are professional, gentle, highly skilled, and always make me feel comfortable. They take pride in their work, communicate respectfully, and provide the kind of customer experience that keeps clients coming back. If every technician and staff member reflected their level of professionalism, this would easily be a five-star business. This review is not meant to attack anyone personally. It is honest feedback from someone who has invested a lot of time and money into this business and genuinely wanted to continue supporting it. Excellent technical skills are only one part of running a successful beauty business. Respectful communication, professionalism, accountability, and making clients feel valued are just as important. I sincerely hope management takes these concerns seriously because there is tremendous potential here. Improving client communication, providing additional customer service training, and fostering a culture where clients are treated with respect would make a significant difference.

Time for an update-'bc Ive been coming to LashOut San Francisco for almost 10 years now, and they…read morecontinue to be an absolute standout in the Marina/Cow Hollow neighborhood. As a small business, they consistently deliver exceptional service, and I never feel more put together than when I have my lash extensions done here. Every single one of their practitioners is incredibly skilled, but I especially love working with Mina and Alexa. They take the time to consult with you and customize your lash look--whether it's for a vacation, a wedding, postpartum recovery, or just everyday confidence. They followed me through all phases of life, and adjusted my lashes with care and expertise, and the results are always flawless. The consistency, quality, and warmth of this team make them the best in the business. Thank you, ladies, for being such a special part of my self-care routine!

Inconsistent talent/technicians. Some are good, some are not…read more After being asked to change my appointment twice because of scheduling issues on their end, I ended up with a completely different tech than my normal one. I wasn't happy with the result (every person gives a different look) and the owner, Alexa, asked me to find another place to get my lashes done because she doesn't want to deal with discerning clients. Clearly, her ethos is quantity not quality.

A, the owner, was incredibly sweet and made me feel comfortable right away. She's also super…read moreknowledgeable. She took the time to assess my lashes and figured out the right timing and technique for them, since mine are pretty stubborn and don't lift easily. The results are gorgeous, and I'm thrilled. I'll definitely be back and would recommend her to anyone, especially if you've been told your lashes won't hold a lift!

An is the very best. I have been all over the city getting my eyelashes tinted and lifted by 10+…read moreplaces, and there is truly no one better, more consistent, and more meticulous than An. My lash lift lasts eight weeks, and it's truly incredible. It looks so natural and so extra special. She's fantastic at tinting and waxing. I couldn't recommend her more.

I went in to meet Lyuba A. for a Korean eyelash lift for my first time. She was very caring about…read moreher touch and how everything felt on my skin. If I expressed something she quickly addressed it. She was very kind to check in also how the results were holding throughout the weeks. Had a good experience!

Best lash lift ever!! I've been going to Valeriya for a couple of years and then I moved away, I…read moreorganize my trips back to SF to make sure I can get a lash lift from her. Best results ever

Irene is so talented. You are in good hands with her!!! Every time I come in I leave feeling…read moreamazing. Highly recommend!

I went to Irene in preparation for my wedding and she is the BEST. She worked with me to get the…read moreexact look I wanted for my wedding day and my lashes were SO perfect. She customized to my eye shape and really listened to everything I was looking for- seriously an amazing experience. Everyone complimented me and couldn't believe I had extensions since they were so natural looking. No pain at all and super easy maintenance- she clearly uses top of the line/extremely high quality lashes/materials. She is so amazingly skilled at her craft and I seriously would never consider going anywhere else. Now I'm addicted!

I have been to many places and this one - by far - delivers the biggest - wow - factor. Everything…read moreabout the experience was pleasant .. the table you lay on is heated and the lash work is delicate and extremely meticulous. Highly recommend.

Yesterday I got brow lamination, eyelash lift and waxing done. I absolutely love my lashes and…read morebrows! I have the appearance of extensions but they're my natural lashes and it is just wonderful since I'm a busy mama nowadays! Highly recommend this new service and I love that they're also offering hair blowouts now. Will have to give that a try next time I come. Thank you ladies of Lash Lab Sf for making me feel beautiful

I've passed by Eye Candy so many times and decided to try their eyebrow threading services with…read moreAlisa! As someone who doesn't get their eyebrows done regularly I was nervous at first but she was extremely welcoming and has walked me through the process to ease my experience. My brows looked amazing and the vibe was great that I'm so happy I found someone like her who is a true wizard of her craft. Thank you to the team for a wonderful atmosphere and experience!

Alyssa is absolutely amazing!! I'm very particular and don't let anyone else touch my eyebrows…read moreexcept for her. I live in another state and have to wait for my SF visits to have my eyebrows done....that's how good her work is! Would highly recommend her.

Just an update on yuki lashes. I came recently on 6/11/2026 and my lash bases were all glued…read moretogether and uncomfortable and I had to take tweezers to pull them apart because they were so stuck together and she took a very long time, zero air conditioning, and overall very overpriced at $175 for a one week foreign fill. I have spoken to Yuki and she said ."your happiness is more important to me than anything else. If you are not happy, I completely understand, and I would be happy to refund you." Now I've checked in three times if she needed card info to return, when would the refund be issued, and if she thought it would be around Thursday the 18th because that's five business days which is the general time for a refund. I got zero response as to find a solution to get my money and time back for an awful experience. Would not recommend and I am highly disappointed.

I have always been happy with my experience at Amazing lash studio. I've had classics done by a…read moretech in training which is the picture with the lighter lashes. I've also had handmade volumes done by a master stylist. Both were a really pretty boost to my natural lashes, the stylist were friendly and let me know what they were going to do and when. I've been to the Bothell and Lenora St location, they're decorated the same clean and modern way. Booking has also been really easy for me too. (The 1st picture should be a before and the rest are afters) Positive Cleanliness, Quality, Professionalism Services Eyelash extensions

I came to get lash extensions before a tropical vacation. They are prefect! Melisa did an amazing…read morejob making me look beautiful but also natural for the beach look. I tried the volume lashes and it looks awesome. I can't recommend her enough! I will definitely be coming back :)

Melisa is hands down the best in the business. I'm happy with my results every time. Her…read moreattention to detail, consistency and personalization with my lashes is awesome. She will recommend what is best for you based on your current lash state and make your lashes look beautiful. My friends and family don't believe that I wear extensions because they look so natural and pretty. I'm a happy girl :)

I called and was able to get in for a same-day appointment for multiple services-huge plus. They…read moreoffer everything in one place, so I was able to get my nails, eyelashes, eyebrows, and toes done all in a single visit. The team worked efficiently, doing multiple services at once without making anything feel rushed. There were tons of nail color options, and they were super patient, even testing a few shades on my nail to make sure I liked the look. Everyone was professional and respectful-chatting quietly amongst themselves so I could relax and do my own thing. At one point, someone even helped me unbutton my pants so I could use the restroom without messing up my freshly painted nails! Great experience overall. The results were beautiful, and I'll definitely be back.

I would consider myself an advanced nail salon patron. I expect the city spots to be clean,…read morefriendly, have quality materials, and most importantly; provide manicures and pedicures that last. My usual spots were booked so I gave Neva's a try for a gel mani and pedi. The interior is very relaxing (despite being on Lombard!) and all of the employees were extremely kind. My gel mani and pedi were flawless. I also had my eyebrows waxed and they came out perfect. The real amazing thing about Nevas is that they offer lash services - while they do your nails! I can't wait to come back and take advantage of this.