Thank you for a great first time experience with lashes, Elena! First of all, I wanted to do something special for my birthday and decided to treat myself to a self-care beauty day. Elena was super sweet to come see me at 9 in the morning last Thursday. I was able to find street parking within two blocks of New Sunset Lash, so there is parking around. What a cute and clean studio and Elena was able to help me decide what kind of lashes would fit my face. We decided to do a hybrid Cat's Eye, which she did a great job with! Painless and it took less than two hours :) They also offer 20% off new customers :) Would definitely recommend :) read more

They do a great job because they really care about your lashes and what you need! Thank you! read more

Love this place and Elena is by far the best lash artist I came across with. She is very detail oriented and very professional! Elena cares about her clients and ensures her work is at her very best by listening to what is being requested. I have 9 years of eyelashes extension use and tried a lot of lash studio in SF. I usually can tell if the lash tech applied excessive glue or my eyelids were being pulled heavily by tape. I never have any negative experienced or side effects with Elena. The eyelashes refill process with Elena was relaxed and comfortable, no irritation at all! What's the best was after 60 mins of Elena's magic work, my eyes look so lifted!!! I am impressed with Elena's efficiency, meticulous and commitment to her career! If anyone out there is looking for a new lash tech or wanna to try out a different lash salon, I highly recommend Elena... You will find it's a great value! read more

My second review of this place because I'm just sooooo impressed with how long my lashes lasted me! This is what my lashes look at 5 weeks (that's over a month!!). New Sunset Lash is the only place that makes my lashes still look amazing after almost a month and a half! Inside is small but very cozy, clean, and very cutesy. They recently added a snack cart for their customers too! The ladies there Elena, Mia, and Maggie (facialist) are all the sweetest! They'll offer you blankets and make sure you feel comfortable along the way. I also recently bought a facial package with them because I fell in love with my first facial there. Maggie had such gentle hands and was very knowledgeable about skin concerns. She's been TAILORING each facial based on what she can see my skin needs. I can't recommend this place enough! read more

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I've been to this lash studio three times. It's a cute and clean studio. The two lash techs there, Elena and Mia, are both very nice and skilled. I get the mega volume. My lashes don't feel heavy and the glue doesn't end up hardening on my lashes like other studios. I end up pulling my lashes off when that happens but don't try this at home kids. Please do yourself a favor and get your lashes done here next time. You will be glad that you did. read more

New Sunset Lash - Eyelash Service Near Me - San Francisco, California

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I absolutely love my lash technician! She does my lashes perfectly every single time, and I always leave feeling so happy with the results. She's incredibly talented, professional, and pays attention to every little detail. Her studio is always clean, welcoming, and comfortable. Scheduling appointments is so easy, and she's always kind, accommodating, and a pleasure to be around. I highly recommend her to anyone looking for beautiful, long-lasting lashes and an amazing overall experience. I wouldn't trust anyone else with my lashes! read more

This is my first time eyelash extensions in the US. I did hybrid extensions. I had such a great experience getting my eyelash extensions done! She is incredibly patient and takes her time to make sure everything looks perfect. Her professionalism really stands out--she made me feel comfortable throughout the whole process and paid attention to every detail. My lashes turned out beautiful, natural, and exactly how I wanted them. I highly recommend her if you're looking for someone skilled, gentle, and truly dedicated to her work! read more

Went to Elena multiple times, she listens to my preferences and adjusts perfectly (whether I want them more full or more natural). I trust her suggestions and my lashes always turn out beautifully! read more

I started going to this place over 6 months ago and wanted to write an update. I am very happy with the attention to detail that both technicians have when working on my lashes. They take my suggestions and adjust as needed. They always clean whatever is on my current lashes before putting on new lashes. I always do volume lashes and am very pleased with results! read more

Always a great experience at New Sunset Lash! I am always so happy with how my lashes turn out. Both Elena and Mia are very detail oriented and do such a great job making you feel comfortable. The vibe is very relaxing. Highly recommend coming here! They are so friendly and have good prices. read more

I last minute decided to get a set done before a trip and they scheduled me overnight! Mia was super sweet, and even offered me a blanket while I got my lashes done. I got a classic kitten set and I absolutely love it! Also found the prices to be very affordable, and they give a discount to new customers. 10/10 recommend! read more

Like many of you, I did a lot of research and looked through a lot of yelp reviews before I decided to try a new lash tech in sf. I took a chance on Mia and am so glad I did. I called one day for a last minute appointment and they were so generous to accept me. I had read another review that mentioned how the lashes were light and comfortable and didn't irritate the eyes, so I wanted to give it a shot. When I first got there she did a mini consultation to make sure she fully understood what I wanted. I even showed her my old pair of strip lashes for inspo. The studio is nice, comfy, and super clean! Afterwards she made sure I was comfortable, before taking her time, definitely does not rush through. She really makes sure to perfect it; if there is anything you don't like you can tell her and she'll happily adjust. I've since been back about 5 times now, so I can firmly suggest you all give Mia a chance! She is so sweet and always nails the exact look I want. As a girlie with sensitive eyes, my eyes do not burn once the extensions are done unlike some other places. read more

New Sunset Lash - Eyelash Service Near Me - San Francisco, California

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Elena does an amazing job! I'm a regular and get the cateye style. A very cute and comfortable space too.

Thx Elena...I absolutely love my eyelash extensions! This natural style eyelash extension is my favorite one... I will coming to next time again for sure to do this eyelash extensions if I could stop by your shop ... read more

New Sunset Lash - eyelash extensions - Eyelash Service Near Me - San Francisco, California

I love this place! Elena always does my lashes exactly the way that I want them. The retention is great, my lashes usually last minimum 2-3 weeks. She does them full without being too heavy. I highly recommend Elena to anyone looking for natural, beautiful lashes! read more

New Sunset Lash - Hybrid lashes - Eyelash Service Near Me - San Francisco, California

This is my favorite lash studio!!! I've been to both professional and home lash techs in San Jose, LA, and OC. When I moved to the city, I decided to give this place a try and it's become my trusted lash studio. Elena does my lashes perfectly every time! I came in with very sparse lashes, but thanks to her technique, my natural lashes have grown healthier/stronger and my sets were able to get noticeably fuller over time. I've been to her around 8 times now, and the consistency is unreal! She's gentle, knowledgeable, and delivers a beautiful, full set every time. I also want to mention that everyone at the studio is skilled, professional, and kind. The environment is welcoming, and you can tell the artists genuinely care about their work. They want you to leave satisfied and will go out of their way to make it happen. This has become my go-to lash studio in SF, and I wouldn't go anywhere else. read more

I've been getting my lashes done here for almost a year & have loved them every time! Elena & Mia are always the sweetest to me, making sure I'm happy with how my lashes look -- especially because I change my style a good amount. They also always ensure I'm comfortable -- offering me blankets and giving me time to readjust my legs during my appointment (and I fidget a lot lol). I always leave feeling so pretty & my best self. Highly highly recommend for the wonderful experience & of course, beautiful lash sets!!! read more

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I did my mega volume lashes extensions with Elena and she did an amazing job. Very clean and fast. Very recommend!! My eyes never hurt again. my new favorite lash extensions spot for now on. Thank you so muchhhh read more

New Sunset Lash - Eyelash Service Near Me - San Francisco, California

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My daughter Elijah goes here and her lashes always look so beautiful! We recently moved and she's been looking for a new lash artist. very happy with New Sunset and will be a long time client! read more

New Sunset Lash - Eyelash Service Near Me - San Francisco, California

Mia does a great job at eyelashes .everyone is very friendly, Elena is very nice too. It is a eyelash store worth going

I could not recommend New Sunset Lash enough! I've been coming to Elena for almost a year now for lash lifts + tints. She has great attention to detail and they always last a really long time. read more

New Sunset Lash is super great I highly recommend everyone go! They do such a wonderful job and are very kind and accommodating! Mia has been helping me out and she does awesome and the owner is also so amazing! read more

I've had both a Lash Lift and eyelash extensions done by Elena, and each time I've walked away absolutely loving the results! Elena is not only skilled but also incredibly knowledgeable. Before each session, she took the time to discuss styles and lengths that would best complement my facial features, offering thoughtful recommendations based on her expertise. Throughout the process, she remained focused and attentive, always prioritizing comfort and safety. The quality of her work speaks for itself; both the lash lift and extensions lasted for weeks, and the extensions felt soft, lightweight, and beautifully natural. I highly recommend New Sunset Lash, and especially Elena if you're looking for a lash tech who's both professional and talented! read more

I wish I had read the reviews before going. When I went to my first appointment, Elena used tape that caused burning. I asked her to please stop and she put it on while I wasn't paying attention. We discussed what happened after and I had hoped it was a miscommunication. I went back (I should not have) but I did and it was worse. She was eventually able to do my lashes the first time, but acted like she forgot how to do them the second time. I begged her to take the tape off and told her I was crying in pain. Elena is one of those people who bully you and then act like the victim. She refuses to learn anything new and does not know how to tailor anything to each client. Run away. I think 1 star is too much read more

Elena is honestly the best lash artist I've ever been to!! I always get a hybrid lash cat eye style and her work is always consistent, clean, and beautiful! I've been to about 4-5 different lash artists in the city before finding Elena, and I can say confidently that she is the BEST. I wish I found her sooner so my lashes could have always looked this good!! Her studio is clean, professional, and super calming. It's so nice to take a midday nap while getting your lashes done and then waking up to Elena's gorgeous work. 10/10 recommend. Never experienced anyone better, she is the best. read more

She did such a great job with eyelash set! I was looking for something natural as I am new to lashes. 10/10 read more

New Sunset Lash - Natural wispy lashes - Eyelash Service Near Me - San Francisco, California

I feel Bonita!!! Full set of hybrid lashes with 20% first time discount - Elena was incredibly professional and excellent at her craft. Not only did she make time for me the same day, I accidentally left my keys and she brought them to me. Definitely coming back and referring friends! read more

New Sunset Lash - Full-set hybrid lashes - Eyelash Service Near Me - San Francisco, California

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I highly recommend this lash studio!! Elena and Mia are both highly talented, and my lashes come out perfect every time. They do a good job at understanding what I want, and the lashes last a long time!!! The studio is super clean and comfortable. My favorite lash spot!! read more

My has been my go-to lash artist for years. She is fantastic - meticulous, professional, and gentle. I really love the quality of the lashes that she uses - a common issue I've had with other studios is that their lashes are more coarse/heavy and can get irritating (especially as my natural lashes grow out). This has rarely been an issue when I get my lashes done with My. The studio is a shared space between hair-stylists and lash artists (as noted by the name). The lash studio is tucked away in the back and is cozy and clean. Prices are also reasonable by Bay Area standards (and depend on how long it's been since your last fill). Recommend a visit! read more

I went to Elena to get a natural cat eye lash extension set done. She was so kind and lovely to talk to and made sure that I liked the length before we began. They play relaxing music the whole time, felt very meditative. I will be going back! Thank you! read more

Back again! This is the only place I go to get my lashes done; always perfect and always flexible to accommodate my schedule. Elena and Mia are well seasoned in their craft and do the best work. Excellent skills and beautiful outcome; always leave feeling so happy! Thank you. read more

amazing service, quality, and vibe! Very happy with my lashes each time and it lasts long too. highly recommend !

Ma'-am, you were rude to me when I arrived. Pissed off that I called in advance , to let you know I didn't want a lamination, I changed my mind. You didn't have anything prepared for my apt. Not once did I say anything about the color, you left them long, and all over and took away my shape. The girl who took me was pushy and incredibly uncomfortable, so no, I was NOT staying to attempt to have you fix them. Good luck and good day! It's not slander , it's the truth. Be better and do better. UPDATE DUE TO CONTINUE OWNER REPLYS; ma'am I called at 12:30pm to notify of the EYEBROW NOT EYELASH CHANGE and still at 4:00pm you weren't ready. You did not shape, trim or provide kind service. Mia was rude and honestly I'm tired of salons like you being rude to customers. I don't care about her "experience" or however much you boost her, you as a business were wrong. I didn't waste your time or make you lose money. I actually have manners and notified your business of my personal right to change my mind on the service. If you didn't want to take me as a customer then cancel but don't take me and then be rude. I never said assaulted, that's disgusting and harsh language. But again, that's on you. I did the right thing and honestly I'm glad I left this honest review. You did not provide kind or good valuable customer service. MIA was rude. You don't know how to do eyebrows or we can then say if you do you sure did want to help your white customer. Shame on you throwing out words like " abuse" . Yelp still won't delete my review so do better be better. read more

I have been getting lash extensions here this past year, and I couldn't be happier with the entire experience! From the first moment I walked in, I felt so welcomed and cared for. Both Elena and Mia are incredibly talented - they took the time to listen to exactly what I wanted, which was hybrid lashes with a natural look to give off that no-makeup makeup look. The studio itself is so thoughtful and accommodating with scheduling. Elena and Mia's attention to detail is amazing, my lashes last and the quality is impeccable. I love how effortless they are and how much time they save me each morning! read more

The service was so sweet! The stylist took time to ask how I wanted my lashes (length/volume) and explained how to care for them. Left feeling pampered! read more

Absolutely in love with my lash extensions! Elena gave me exactly the look I wanted - full but still natural. She's the best!

My lash lift was so good! Looked amazing and I was comfortable while getting the service done!! 10/10 can't wait to come back in 6 weeks

My experience was horrible. I booked an appointment for lash lift. I decided to try this place because of the good reviews and the posted pictures show they do a really good job, but this not true. After about an hour, the staff let me know it was done and handed me a mirror. The result was terrible. Instead of lashes getting lifted up nicely, most were shaped like S and some of the tips of lashes were pointed right or left. It was a disaster. She then said she can fix it. I laid back for another hour, total of 2 hours laying down. After she was finished, my lashes looked even worse, they looked burned. I was so mad. I walked out looking worse. This was ridiculous! My lashes are ruined because of their incompetent job and wasted my time. Do not go to this place. I wish I can give zero star. I rarely post reviews, but this time, I have to make time for it as I do not want others to experience what I experienced. read more

New Sunset Lash - Burned lashes - Eyelash Service Near Me - San Francisco, California

Hi love New Sunset Lash! I've been coming here for lash extensions for over 2 years. Mia is fantastic! The studio is clean and professional, all of the staff are all so sweet and lovely. I highly recommend! read more

Love my new eye lashes!! Went today and Elena did my hybrid lashes. She was super sweet and did a beautiful job! So happy with the results!!