We've used over 12 real estate agents over the years and Sarah Hatch was by far the best we've ever…read morehad. She is not only pleasant to work with, but very thorough, professional, and smart. She sold our house over list price in just a few days, which was great. Before that she managed our rental for 4 years and we never had to worry about anything. She is highly recommended.

I took control of a rental condo over a month ago. The day that I moved in a handyman came to fix…read morethe icemaker in the refrigerator. Before he left he declared that it was fixed but would take awhile to make ice. It still hasn't made ice. I reported to the maintenance department that the icemaker wasn't working (among other issues). The realtor who listed the rental came over instead of a repair person. Bottom line the icemaker has not been fixed. The realtor stated that she does not believe that the owner would want to spend the money to replace it. Further, she said that the owner was returning to the area on October 1 and she will be bringing a refrigerator filter with her...the brand filter may solve the problem. I have to wonder if a filter might be purchased here at Lowe's or Home Depot. This, and other matters I've experienced since before and after moving into the unit, makes me think that this management company is unprofessional.

Clean and beautiful apartments and offices. The owner of the company is accommodating and…read morepassionate about what he does. I would 100000% recommend this company & their properties to anyone looking to rent commercially or residentially.

Lovely apartments and office space in Old Town, Alexandria. Personalized service, beautifully…read morerestored buildings with meticulous attention to detail and designer finishes; owners are very responsive, considerate and accommodating. Highly recommend PMA Properties, Whether you are looking for commercial or residential space in Old Town, PMA is an excellent choice!

Shaun will shepherd you through the whole process! He makes everything easy and has 1 million…read moreresources to share!

Shaun makes the overwhelming process of selling a house as seamless as you could hope for. His…read morethorough knowledge of the market was evident in our first meeting. He put us at ease every step of the way by detailing the process and answering our questions with just the right amount of information. Not to mention he was highly responsive. It was clearly informed decision-making getting us multiple offers that was beyond what we expected to receive. He went above and beyond, making the prep, staging, open house, and then advice on the offers was invaluable. Shaun is the consummate professional and is the top choice when selling a house in Alexandria. You can't ask for better!

Don't be fooled by the angry tenants like David A., Key Home Management is a great company and…read moreBetty is a true professional. From a rental property owner's perspective, I can't imagine going anywhere else. She's been managing my property for almost 3 years and I have no complaints. We have had some troublesome renters - ones (like David A. - yes he rented our place unfortunately) that severely damaged our property and made other changes (like re-grading the front yard without permission, apparently that counts as leaving the house in better condition), and she handled them very well. Unfortunately, some tenants do not know how to treat a home, especially one that is not their own. Nicest thing for a landlord? Betty was so good at her job, I rarely had to get involved. She handled all the numerous issues our tenants caused, only engaging us when absolutely necessary. When it came time to move David and his family out, Betty helped ensure we assessed the large amount of damage he left behind and determined what was truly wear and tear and what was damage beyond that. There was a lot of damage. What David fails to mention is that he completely wore out the hardwood floors in several areas. Floors that were pristine when he moved in were so completely worn down, we couldn't even see the wood grain anymore in several areas. His dog had chewed on several window sills in the home. When he repainted, he did such a bad job, he shouldn't even have bothered since we had to redo it in several areas. Oh yeah, and he failed to return our leaf blower. Assessing all that damage and shoddy work, Betty advised on what was acceptable to charge and what was not. We took her advice and were able to identify a large amount of justifiable charges, though we settled on a slightly lower amount to avoid having to deal with David anymore - it had nothing to do with the non-real estate lawyer neighbor who should never have gotten involved. Some people just aren't worth the effort. I worry about what his next landlords will have to deal with. Also, I don't know what that picture is that he posted on his review, but it has nothing to do with my house. On Betty's side, monthly rent payments have always been delivered in a timely manner, and the website and itemized statements are easy to read and access. She responds properly to all communications and her staff are great to work with. Thanks Betty and Key Home Management!

Update: It's amazing. The public response to the yelp…read morereview is cordial and makes it appear that they want to work things out. But the private correspondence prior to the yelp review was rude and insulting. Original Review: Betty Worst and her team. Wish I could give ZERO stars. Betty and her team don't spend time actually vetting tenants. If they look good on paper, she allows them to rent. She and her team picked all of the worst tenants. They are more interested in taking money than making sure there is a good tenant- landlord match. They didn't properly handle repairs. They didn't follow my instructions or requests. They weren't fair or reasonable. They bully everyone. Will blame you or the tenant for things they're responsible for. They just want to collect your money and not do any work. They are deceptive in their practices. And they are vindictive and petty.

What a pure joy to work with Maltianna! Extremely knowledgeable and professional,disciplined,answer…read moreon time with all questions,walked with my family through whole process. We are very picky and difficult customers,with multiple hard requirements,hard budget caps and everyone in family had their own strong opinions. She had a smile on her face,never gave up and believe it or not,but we worked together almost a YEAR!!! before we found a dream house. After that,I think,this is our family genuine desire to become a friends in real life,for a years to come))) Honestly,I'm surprised that this is a first review,I'm sure that there will be thousands customers who would agree with me on this.

Worked with Maltianna on renting a townhome and she was so friendly and helpful during the whole…read moreprocess! We never felt rushed or pressured, and she always gave us her honest opinion on the property based on what we were looking for, regardless of the price. Would definitely recommend working with her if you're looking for a new home!

It would be impossible to describe how POSITIVE of an experience it was to work with Laura!…read moreEverything went soooooo smoothly from start to finish and Laura was that driver for us! She always made us feel like her #1 priority even though we knew she was busy with other clients: she made time for us on-a-dime, was always present, on-time or early, and was incredible good at scheduling around all of our busy schedules. Laura is an AMAZING communicator: was quick and responsive and always provided us with thorough details and explanations. Laura provided us (first-time home buyers) with an incredible wealth of knowledge and advice when we requested and had great insights. She also has an extensive personal network that helped us start our lender search, find a day-of home inspector, and contractors to help us get started on our new-home projects. She understood our home buying strategy, and helped us get our dream house on our FIRST offer! Her advice and guidance was instrumental in us landing the house we had our hearts set on! We will work with Laura again for any future home purchase. I would recommend Laura to any and EVERYONE!

If you are looking for a realtor, look no further. Laura is the ONE! My husband and I were…read morefirst-time home buyers buying a condo in Arlington. Laura was recommended to us as a top agent in the DMV area with impressive transaction volume each year. Although we identified multiple agents through our search, we immediately decided to work with Laura after our initial video call because we were impressed by her knowledge of the local housing market and all aspects of real estate transaction. We are so grateful that we did! We were buying a condo in a very competitive area. Every time when we made an offer, we had a competing offer and had to act very quickly to make our offer more competitive. Laura worked around the clock to prepare the comparative market analysis, tour the units with us, crafted and advised us on compelling offer terms and negotiated with the seller agents. Our closing had some extra complexities due to the condo building's financing approval being expired. Laura skillfully helped us navigate this issue. She proactively included relevant language in our offer to protect us from such financing issue before we even knew there was an issue with the condo building. After we discovered the issue, Laura was in constant communication with the seller's agent, condo building and mortgage broker to speedily resolve the issue and ensure we could close on time within 3 weeks. Laura's price prediction and recommendations were spot on when we submitted our offer. She recommended us to adjust our offer to a certain price to increase our chance of sealing the deal at our offer price (instead of activating the price escalation clause and resulting in us paying a higher price). We were able to be the winning offer because of Laura's excellent communication skills and expert advice. We followed Laura's recommendation and did not have to pay more than our offer price for the condo. The appraisal ended up being higher than our purchase price. We are grateful that Laura helped us secure our dream home at a great price. Laura was extremely responsive and patient. We had a lot of questions as first-time home buyers. Laura patiently answered all of our questions at any time of the day. Despite her busy schedule, she accommodated our challenging schedules and requests under short notice every single time, which enabled us to close our home with great success. We could not have asked for a better realtor to share this home purchase journey with. Thank you Laura for being an outstanding, caring and dedicated realtor!

I cannot believe I haven't written a review for Linton Hall yet!…read more In late 2010, my husband and I decided we were sick of paying rent, and wanted to buy. We couldn't afford to get as much house as we wanted in our suburb (Centreville) so we started driving around PW county, checking out different neighborhoods. We found a house that looked gorgeous in Bristow, and drove by it, deciding on the spur of the moment, to call the listed real estate agent. It was the best decision we could have made. We got a gentleman named Howard Swede on the phone, and he explained that house was a short sale, and not a good idea, but invited us to come in and meet with him. As we weren't sure quite how serious we were and didn't want to waste his time, we were very frank with him, but he told us to come in anyway. We went in and he explained to us several things about the market and current loan conditions, answering our questions patiently. He took detailed notes on what we wanted, got us to his finance guy to arrange prequalification, and we were off. Sort of! You see, at this area, in our price point and for what we wanted, competition abounds. We put a bid in on the very first house we saw. And the second, and eight or nine other offers in the span of eight weeks. Every time, we were outbid. Every time, Howard assured us that this was just a necessary step on our path. He refined search parameters as we got more knowledgeable and always listed to our wants and needs, filtering out the dream list items, never being anything but positive even when we were ready to give up. And lo and behold, one of those offers that we'd been outbid on fell through, and Howard secured a walkthrough before the weekend, so we were able to resubmit our bid without a huge chance of a bidding war. We got our dream house, but Howard's service didn't end there. A monthly newsletter is delivered to our house monthly, and imagine our surprise when last Thanksgiving, he and his wife delivered a Thanksgiving apple pie to us. These guys care about clients, not only at time of sale, but even after the sale. I couldn't fathom working with anyone else for my real estate needs and I thank god we discovered him. I'm sure we wouldn't have found our perfect house without his guidance. If you're looking for a house in NoVA, call these guys and ask for Howard. He'll treat ya right!

Copy pasted email sent to Linton hall realtors / real property mgmt after they kept our security…read moredeposit and charged us an additional $2700 We have rented with dozens of property managers over the years, and we have always left our living spaces in extremely reasonable shape. In fact, I'm not sure if we've ever even forfeited a security deposit. THAT statement alone should make this next even more valid: You are by far the lowest class company I have ever dealt with. I am absolutely appalled with the manor on which this branch of real property management does business. I'll be sure note terrible reviews with ALL of our networks including real estate agents and renters. ZERO of the items noted on move in were repaired, barely temporary bandages performed by the handyman, and we had to live with them for a full year. The property was NOT PROFESSIONALLY CLEANED UPON MOVE IN, grease caked on all of the cabinets and above the appliances. You note missing door stopper (which were barely hanging on when we took possession) and charge $150.00??????? That's a 2000% markup EASILY. Who is making these prices up? Bottom line, you expect a tenant to do YOUR JOB as the management company, essentially renovate the house move in ready for the next tenant, and pay for professional services that are incredibly inflated. SMALL NAIL HOLES AND PLASTIC ANCHORS IN THE DRYWALL ARE NOT EXCESSIVE WEAR AND DAMAGE. Plain and simple, this is highway robbery. You know it, I know it, and I'm not sure how you guys sleep at night knowing these are your policies. Consider printing this email out and posting in your office so all the faculty has to walk by it every day, knowing these are the standards of the company in which they work for. - Terrible communication and response time - NO FLEXIBILITY when a responsible and always on time with payments tenant was in a situation beyond our control to extend lease by just a few days. - Unprofessional and half done "repairs" - Price gouging at the HIGHEST level - Selective resources, ONE OPTION for cleaning companies and landscapers which I wouldn't at all be surprised if those companies were under real properties umbrella. I'm all for companies making a profit, and we appreciate big companies taking on the risk of ownership so that we can keep our expenses low and rent from them, but we expect people to do what is RIGHT. This situation is far from right, and you'd be just as disgusted as I am if it were to happen to your son, friend, or even distant acquaintance. I hope you guys improve on your business practices, or real property (perhaps just this franchise) will soon be just another failed company because they weren't humble enough to follow the golden rule.

you want results, work with Marian Faheem. She is an absolute professional who knows how to…read moreposition a property for a quick, top-dollar sale. Her communication throughout the negotiation process was flawless. Marian's marketing strategy and sharp negotiation skills exceeded our expectations. We will absolutely use her services