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Springfield, VA

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Key Home Sales & Management

3.1 (21 reviews)
Closed • 9:00 am - 5:00 pm

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2 years ago

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7 years ago

Beware of this company. Do not rent any properties they manage if you'd like your deposit back.

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Review Highlights - Key Home Sales & Management

“Betty and Hsin Hsin worked hard for me to get every little issue fixed on the home I was buying with their help.”

Mentioned in 15 reviews

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Kenneth Wang Realty - Samson Properties - Won! Helped buyers win with over 19 offers and we weren't even the highest offer! 14552 Oakmere Drive, Centreville, VA 20120

Kenneth Wang Realty - Samson Properties

(31 reviews)

I can't say enough about how great Kenneth was as our realtor. I was not the one purchasing, but I…read morewas helping my boyfriend who was looking for his first home to buy in Rockville. Kenneth was INCREDIBLY patient. We went to look at so many properties together, almost every week for 2 months, and we really took our time--and Kenneth never rushed us and was super encouraging. My boyfriend went for 2 properties before he finally got one (third time's a charm right?). This covid market is incredibly hard on buyers during this time, with the best looking properties receiving 10+ offers. Kenneth was very spot on in estimating how much a place would go for, and what it would take to try and beat the other offers--the only reason my boyfriend lost to one, for example, was because my boyfriend just wasn't willing to go any higher, but we found out Kenneth was right (of course) on what it would've taken to win. Kenneth is incredibly responsive and so easy to talk to. We are extreme night owls, and my boyfriend hates checking his email. Kenneth is so easy to reach (we communicated via messenger), and so responsive. And even late at night at 2 AM, my boyfriend felt awful messaging him, but Kenneth was truly okay with it and was still awake, and still responded. I always ask a lot of questions, but my boyfriend asks a LOT of questions (sorry bf haha), but Kenneth has always been able to answer all the questions, or looked into it if he didn't know the answer. One VERY valuable knowledge Kenneth possesses (aside from his spot on realtor instincts) is he's familiar with renovations and can give you a rough estimate of how much a renovation for, say, a bathroom, would be. His family apparently works in that field, so it was pretty neat and informative to ask him to estimate how much a kitchen renovation would cost (while looking at the sad sad kitchen), so we can take that cost into consideration. This was also valuable where Kenneth could advise what to renovate to ensure value add, if we were interested in the property. Last, Kenneth is just so generous and nice. One time after seeing 4 houses, I asked him later that night how the rest of his day went, and he said that he was so tired, he fell asleep at a home depot parking lot (which I found hilarious). But, I found out later that he was at the home depot to buy materials to help his client (seller) polish her "as is" property, and without her knowing :). He's a great person to work with--you won't regret it! Thanks for everything, Kenneth!

Kenneth was highly flexible and went above and beyond in helping my parents close a deal and help…read moreme move into our new condo. He showed excellent business acumen and negotiated the most effective price for us. I highly recommend working with him.

PJ Santiago - Keller Williams Capital Properties - In a study conducted by Bright MLS, the MLS lists the great majority of houses sold in the Mid-Atlantic.

PJ Santiago - Keller Williams Capital Properties

(24 reviews)

Old Town Fairfax

It's been a few years since my last review and PJ is still our go-to realtor in the Northern VA…read morearea. This time around he represented my mom in selling her house (and I as her unofficial project manager/liaison) in the craziest seller's market we've encountered in recent years (May 2022). Since working with PJ last, his expertise in the area, the market, the regulations, and in negotiations have only grown. However, what has not changed is his kindness, patience, and desire to put his clients' best interest first. In this case, PJ helped my mom and I navigate through the selling process in such a crazy market and through a multiple offer situation. PJ advised on a selling strategy that he predicted would get my mom the best deal and within the ball park price she was looking to sell the house for. This included some repairs and renovations to the home we needed to do in order for the house to look as presentable as possible to sell. PJ helped us determine and prioritize only the necessary renovations needed so that we could take advantage of the hot seller's market before the next interest rate hike, rather than wait for a full-scale renovation to be completed (because who knows how long that could take?). Did I mention that my mom has retired and resides oversees and I'm still in California?? So, during the times I couldn't be present in VA to oversee the work being done by our general contractor + other contractors, PJ would happily step up to the plate to be present for our home improvement team and cover any new costs incurred. This also meant PJ had to work through an 11-hour time difference with my mom and a 3-hour time difference with me from a communication standpoint, and he absolutely did it with ease and so much patience! In the end, all the renovations he suggested made a significant difference to give the home a much needed facelift, all the while saving my mom tens of thousands of dollars that she initially had planned to spend on updates. Once the house was ready to be listed, it was GO-time and PJ really worked his magic. His marketing for the house was top-notch and he had the most beautiful photographs taken with the home digitally staged. I'm a professional photographer and even I could hardly tell that the photos had fake furniture haha. In addition to other photo and video assets he had produced by his talented creative team, he also was able to spread the word about the house within his network a few days before even listing it on the MLS. All of this was highly effective because in only 4 days of being listed, we had 130+ groups tour the home, over 10 offers sent to us, and a bidding war situation! By the 5th day of being listed, negotiations were underway between the top 3 offers and finally on the 6th day, we had selected an incredible offer and was officially under contract! When I say incredible I really mean it - almost 200k over asking price, no contingencies, and a 3-week close!!!! The entire time while in escrow was smooth sailing and everything happened as expected. This was everything and more than what my mom and I could have hoped for, and it was all due to PJ's guidance and help! After having worked with PJ throughout the years on several occasions now, I can attest PJ is more than your average realtor! He genuinely cares about his clients and will go out of his way to support them! Real estate is more than his career, it is his passion and you can see it and feel it in his energy. He truly loves what he does and he loves to help people accomplish all their real estate goals! My mom and I cannot recommend PJ enough to anyone looking to buy or sell and will be turning to him for any real estate needs in DC and Virginia in the future!

My experience with PJ was exquisite. He's extremely knowledgeable, and was always willing to guide…read moreme through the process whenever I had a question. He's patient as well, so he will not pressure you to pursue a home just to close the ordeal. I highly recommend him if you need a realtor, and I will use him for my next home purchase.

MDT Real Estate - Compass

MDT Real Estate - Compass

(88 reviews)

Logan Circle, Downtown

Thank you, Franky and Team!…read more If you are looking for a house in the DMV area, Franky is the perfect agent! HE IS THE PERSON WHO HELP US TO FIND THE HOUSE JUST WITHIN THE 2nd OFFER in NICE AREA! My husband and I met Franky at one of the open houses in Washington DC. At that time, we didn't have any idea about the home-purchasing process. Even Though we searched online, we still got lost since we didn't know what the first step was and what our priority was. Franky helped us to understand the overall process, and encouraged us to think about our future life to set the goal of home-purchasing. Even Though we were not his clients at the moment, he gave us a 1-hour presentation of the whole process with the pamphlet. When we decided to go with Franky, he tried his best for us to find our FIRST HOME with some of our considerations. Since both of us work full-time, he made house-tour appointments or meetings (regarding making offers) after work hours. After our offer was accepted, Franky and his team gave sufficient advice regarding everything, such as locking the mortgage, depositing, final walk through, and the settlement! It took only 6 weeks to move into the new home since we started to look at the house to buy. As you can see my name, I am a foreigner and the whole process seemed overwhelming for me. However, Franky helped my husband and I to relieve the stress by communicating with the selling agent and title company. (Oh, I heard that he speaks English as well as Spanish). If my friend who came from foreign country asks me to recommend any agent, I will recommend FRANKY and his team! I am writing this review in my new, cozy room, where I dreamed about since I immigrated here. I can convince that if you work with Franky, you will never regret.

I had the pleasure of meeting Franky Hoyos to assess our house sale. Franky stood out as offering…read morethe most detail-oriented & analytic pricing recommendation, coupled with an eye for the subjective & aesthetic factors that should also be considered in pricing strategy. Most of all, I was impressed with Franky's work ethic, he puts his heart into representing his clients, which is a rare find in a realtor.

The Spear Realty Group - Keller Williams Loudoun Gateway - The Spear Realty Group is a top real estate team serving Northern Virginia since 2004. Keller Williams Loudoun Gateway 703-430-9008

The Spear Realty Group - Keller Williams Loudoun Gateway

(8 reviews)

We recently worked with Lara Hopewell to buy our new home in Loudoun County and she was awesome to…read morework with from day 1. She spent time giving her perspective on the market and easing my concerns about getting started before we had a formal contract with her. She was willing to see many houses throughout our search as we looked at too small and too large homes until we found one right in the middle. Lara was fun to work with, she was always upbeat and helpful. More than anything we felt like Lara was 100% focused on our needs as a family, not about closing a quick deal, not about optimizing her commission, and not about what would have been easy. She felt like part of our family and that she was as invested in finding the right thing for us as we were. She was always thinking strategy for us when she saw we had some interest in a home, and her communication with the other agents was awesome as this approach helped us gain insights and positioning. She talked us through the strategy to make our offer to win against 7 other buyers and we still felt like we got great value for our home. Our only regret is that we used a different agent to sell our prior home and it would have been much smoother and more positive experience with Lara by our side! We also worked with Kim and Kristina at different portions of the closing process and both were great, they were communicative and responsive and gave great information when we had questions.

We recently worked with Kristy to buy our first ever house. We're a young couple and Kristy was…read morepatient with us and willing to explore almost all of Northern Virginia for our dream home. she never pressured us or made us feel uncomfortable with the process of buying a house and allowed us to take our time. Kristy advocated for us and has even had great recommendations for other parts of the house buying process. We are so grateful to have worked with her and will for sure use her in the future. 10/10!

Betsy Homes - Exp Realty

Betsy Homes - Exp Realty

(22 reviews)

Eisenhower East

Betsy and her team were the most fantastic people to work with when recently selling our house in…read moreBurke, VA. Besides being supernice and always responsive, they gave us great advice on preparing our home for sale, including the best staging service ever! We received 3 offers after only 4 days on the market! We accepted a full ask, no contingency offer! We could not be happier with Betsy's guidance and knowledge and the fact that she 100 percent knows how to market a home for sale! I could not recommend a realtor more than Betsy and her group as hey have guided my husband and I through this whole process with poise and ease! The professional photographs that she arranged along with the description of our home made it a breeze to sell! Trust Betsy with your next home sale!! I promise you will not be disappointed!! Best, Tracy and Dan Mickle

My wife and I have worked with Betsy and her team over a period of 20 years now across 6 different…read moretransactions. First a rental when we were just getting married, our first home (buy and sell), our forever home (buy) and a vacation property as a getaway during COVID (buy and sell). Across this we experienced buyers' markets, sellers' markets, some truly wonderful buyers and sellers, and one difficult seller going through a hard time. Through it all, there was never a time that my wife or I could ever imagine a better shepherd to lead us through the difficult and convoluted process of home sales. She is truly a pros pro in every regard - examining the market, pricing the home, staging the home, negotiating a final price, and then the complex and legal process of closing. She is with you all the way guiding you and ensuring you find the right home for your family, negotiate the best price, employ proper risk mitigation steps during the contractual phase in regard to the home inspection and evaluation, and even address the occasional hiccup that occurs post purchase. She takes the stress out of the process by shouldering it for you. On our two home sales as an example, with Betsy guiding us we had multiple strong offers, WELL above asking, before buyers had even had a chance to get in and look at the home in person. It was all through the pre-marketing work she and her team do so well. I can't recommend Betsy strongly enough and wouldn't engage in a real estate transaction with any other agent.

Jessica Evans - Love Live DC

Jessica Evans - Love Live DC

(29 reviews)

Logan Circle, Downtown

Jessica knows her stuff, and was an absolute rock star in my experience selling my Dupont Circle…read morecondo. From the moment we met, her kind demeanor and clear expertise in the Washington, DC housing market shined through. I knew immediately she was the right person to help guide me through the process. And the team she's got working for her are also completely wonderful, too! I never went more than a couple hours waiting for an answer from them when I emailed - and it was usually way quicker. I was incredibly impressed by Jessica's detailed, thoughtful approach to how to think about marketing my home, how to prep it for the sale, and what to price it at. To be honest, I wasn't completely sure we'd be able to get the asking price she wanted to start at - it was high! But I trusted her because she was right about everything else up to that point. And holy cow we got the full asking price within 8 days of going on the market - on the first offer! I recommend Jessica 100% to anyone looking for a kind, incredibly smart, and savvy real estate agent in DC. She's truly one of a kind.

Just closed on an investment property with Live Love DC, and working with Jessica was fantastic…read morefrom start to finish. She's incredibly knowledgeable about the local market and both residential and investment purchases, and she made the entire search and transaction process feel easy and manageable. Jessica brings a ton of expertise to the table and truly goes to bat for her clients. She found me a great property, negotiated a strong deal, and clearly understood every part of the process from start to finish. I'll absolutely be buying with her again -- she 100% earned my business.

Key Home Sales & Management - propertymgmt - Updated October 2026

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