Place is clean Food excellent Staff friendly Kalli and Christian happy You're there and very helpful The Best read more

Ordered from here as I checked out the new brewery in town and have to say everything hit the spot! Hoagies were fresh, great tasting, and made quickly. Staff was friendly and the place was clean. Definitely will be ordering again! Check them out! read more

This franchise cuts corners. Hoagies have half of the meat as nearby primos (cherry hill). Waste of money

This place has gone down hill. The rolls are not the same, the hoagies aren't made correctly... I assume it's because of the pandemic. Maybe they can't receive quality items. My cousin and I ordered hoagies and they were warm. No one wants a warm hoagie. Yuck. We probably won't return which is really sad. read more

Feb 4th I placed an online order for a suprimo with extra cheese (which comes with roasted red peppers) it did not have the red peppers (the one thing that it's supposed to have). Called to let them know, offered me a free hoagie and would keep the extra cheese with it. Today I placed an order for an old Italian based off the credit and confirmed the extra cheese, which they confirmed back, while also placing and order for another hoagie and picking up a few sides. Got back and the old Italian didn't have extra cheese. Called back and Noah said "sorry man, don't know what to tell you" and that was that...? 3 years ago they messed up a $70 order I made, twice, and I said I would be ever go back (review on here). But 3 years later I gave them another shot, and now this, and the "sorry man don't know what to tell you" makes me remember why I did not go back for 3 years.. I get it might seem like I'm lying about missing something on the hoagie to get a kick back, but like cmon what's more likely, all the reviews on here about incorrect orders or me lying after not going back to this place for 3 years because of incorrect orders read more

This location is right on the main drag in Collinswood toward the west end. It has ample seating inside which is uncommon from what I've seen at other Primos. There is a small, crappy TV using antenna but hey, I guess it's better than nothing. There are also a few tables outside on the sidewalk which can be nice if the weather cooperates. The staff was very young and the service friendly. The sandwiches taste the same as always. With their quality ingredients and combinations, it's hard to go wrong! read more

I visit this store once a week the staff is always so friendly and helpful my sandwich is always the way I like it.. best hoagie around and the roll is the best read more

Called over the phone to order and had issues the whole time. Woman couldn't work the computer. I repeated my order 3 times. And then once I picked up my order and brought it home, it was wrong. read more

If they were to coexist on a school yard, Primo Hoagies would be the ass-kicking bully to dorky Wawa. Blasphemous? Perhaps, but the quality of breads, meats and cheeses are far superior at Primo to the limited selection at Wawa. Yesterday I went in to pick up hoagies before the Phils game. The woman at the counter offered to set them up on a tray and then she threw in three sides of extras without me even asking (pickles, banana peppers and sweet peppers). For $35 (including a bag of chips), I fed five hungry, somewhat intoxicated adults and had leftovers for after the game. Minus one star only because orders are occasionally messed up. This only happened to me once but my boss refuses to go there because it happened to her a bunch of times. read more

So while catching up on movies my family and I decided to give Primo a try. I had eaten at one in Voorhees a few years back and remember being decidedly underwhelmed, but it had been a while and I figured it was worth another try. We ordered the spicy Italian and the roast beef, a side of provolone bites, and some potato salad. The provolone bites started things off on a decidedly 'meh' course. Good, but not sharp provolone. There tweren't no 'bite' in these bites. *snooze*. The potato salad went into the trash. I HATE a 'sweet' potato salad, and this had sweet peppers in it. Eggs, fine. Bacon, yum. Plain, just fine. Some Carrot shreds for color, maybe. Sweet pepper, bleah. The spicy Italian was tasty, but would have been better with a sharper provolone. The bread was, as mentioned, a tough sesame seed roll which I like, so no problems there, but meat and toppings were on the sparse side. The flavor was better than a Wawa sandwich, but if I was looking to fill up, the shorti would have been the way to go. Now I know we're talking a different class of meats here, but we're also talking a different price point. My spicy Italian primo wasn't $2.99, so taking into account the cost difference, this is frankly, a gyp (jip?) - ummm, a poor deal for the money. The roast beef hoagie came with a very mild swiss, their version of a thousand island dressing and some cole slaw. It was pretty boring compared to the spicy Italian, and suffered from the same level of meat anorexia as the spicy Italian. It tasted OK, but actually tasted much better the next day. So, based upon this I'll not be going back. I'll either walk a block to Wawa for a cheapy shorty, order from Gaetano's, or give Finzio's a shot. read more

One thing that always irritates me is that small minority of vegetarians, the whinetarians. They always want to impose separate rules and onerous practices on business. "Make my fries in separate oil!" "Use a separate spatula for the meat and my vegetarian fake meat!" "Clean the slicer!" They always act like its the end of the world. Please, get real. You aren't going to die from accidental meat exposure. Ok, rant is over. went here on a nice Sunday afternoon on my way back from Rite Aid. I ordered the Spicy Italian sub, chips and a 20oz drink. They took my order and money pretty fast. However it did take them a little while to make the sandwich. On top of which once my sandwich was out the cashier had already forgotten that I'd ordered the sandwich to go so there was some confusion as to who's sandwich it was. That and a matronly woman said in a loud South Philly type voice "Didja pay for that???" No lady, I just gave your cashier my debit card because I just felt like it. Oy ve. To her credit, she did remind the cashier to offer me various accoutrments/peppers etc. I took my lunch booty home and proceeded to dive into the hoagie. The meats were excellent and nice and spicy. The hot peppers I got complimented the meats very well. The cheese was ok, but nothing special. I wasn't as thrilled with the bread. I"m not a big fan of the hard roll. I had to take a steak knife just to cut the sucker. However, I did like the sesame seeds on it. I probably should have gotten a smaller hoagie, since the Primo size was pretty big. If I hadn't been hungry, it could have supplied me with enough for two lunches. That's a good thing. I'll probably be back at some point. Though I might have to be watchful to make sure that no cheese bits contaminate my meat. The horror, the horror. read more

First let me say that a Primo Hoagie is the best hoagie available. No wawa, no sheetz, no random pizza joint. Only Primo...so this review is just based on comparing this location to other Primos. I have eaten at a number of the Primo locations from center city and pa suburbs, down to the shore. Even the Bethlehem location...and the Collingswood location has been the most disappointing. On a number of occasions I got a hoagie with no lettuce or no tomatoes. Granted that was the previous owner...but when the management changed over this past winter ( I think) things started out ok, but I have noticed a significant drop off in quality from then until now. Maybe it is the economy, but I have been getting smaller and smaller hoagies. It seems like each time there is less and less meat....almost no lettuce. I am used to large sandwiches from Primos...and continue to get that at other loactions. What I have been seeing in collingwood is a hoagie about the size of the roll itself. While I will continue to go here for hoagies...I plan on diversifying my football sunday meal. read more

Primo's Hoagies....Mmmm, Mmmm good! They make a serious hoagie for a serious eater. No frills kinda place. I have frequented the Eagle Plaza store and now the one in my hometown; Collingswood. The hoagies are consistently well above average especially if you throw on some long hots. The downside- - - CUSTOMER SERVICE! Ugh! The Voorhees location was sub-par with service, but the Coll's location takes the cake and their turnover of staff proves it. I don't mind a little rudeness to go with an order, but incompetence is another genre! The owners of this franchise have consistently shown their inability to maintain a quality staff.....good thing the staff can follow along the picture instructions on how to build a hoagie that they get right---consistently. That will keep me coming back! read more

The bread. The delicious, crusty, seeded bread. This is what drove me crazy about living away from the Philly area for four years. Every time I got a sandwich, it was on this spongey piece of crap bread that dissolved before I was even done with my sandwich. Every time I came back down to visit NJ, I'd get a Primo Hoagie. Overall I guess this review should be about this location. It's located on Haddon Ave, which is great. It's part of a new development, The Lumberyard, which is cool. They're open til 7, which means you can generally get one for dinner right before they close. I will definitely be going here often to make up for the suffering of the last four years. read more

I just wanna agree with Johnny D. Seriously, guys. I'm not a psycho-ass crazy vegetarian. I do not need you to get out the bleach or buy a whole new machine just for slicing cheese. Just wipe the damn thing off every once in a while. Also: my sub was about 90% cheese and 10% tough bun. Wawa does better. read more

The guys advised me well about where to park a car for free (briefly) when doing just a quick pickup, so that I wouldn't succumb to the Haddon Ave parking meter system with its 2-hour credit card minimum! I appreciate that, folks. I love any of primo's many sandwiches. This establishment really puts every other sandwich to shame. You have to enjoy the best hoagie selection in Philadelphia here. It is not like anything else you get anywhere else. The bread is enormous, meat and veg portions are huge and the ingredients are fresh as they could possibly be. Listed in : Can we eat here every week? read more

I've eaten Primo hoagies many times at other people's parties, but never ordered them myself. I went to the Collingswood location on a Saturday morning, because I needed a hoagie tray for a bachelorette party later that afternoon. The staff was extremely friendly, helpful, and patient with me as I ordered for the first time. They made flavor recommendations and helped me figure out the best options for my budget. I believe I was dealing with the owner or manager, he couldn't have been any nicer. I love these hoagies, yes they are better than Wawa hoagies even though I love them too, and will definitely do business here in the future. read more

You can get a decent hoagie here, and the employees are nice enough. I'll continue to order from here due to its convenient location for me. However, I've ordered sandwiches here at least 20 times and they are slowwww and almost always make a mistake. Little things, like not cutting the sandwich when you specifically request to have it cut, or missing an ingredient. Overall I blame the management for that. I worked in a small place with high volume that's very similar to this place, and know that having a manager or owner always there and checking on things is essential. I've never once seen a manager in this store, which is disappointing. read more

Primo in Colls makes Sandwiches with great taste and a bit of flair. Nothing bland or basic. Full flavor and top quality breads, meat & cheese. The new owners are great and the staff is vastly improved since the new owner/management took over. I especially like to get their sandwich trays to take to clients. They make a statement and my clients now ask for Primo when I call to make an appoiintment to visit. They all have their favorites and I enjoy bringing them in! Thanks, Joe. read more

Well, I should have known after reading multiple reviews about incorrect orders and taking long. Those reviews were absolutely spot on. I ordered by phone to pick up and they screwed up my order. I wound up with a sandwich with a few slices of prosciutto and that's it for over $6. I ordered cheese on it, but it was missing. I mean it was a really simple order so I'm shocked at how it was even possible to mess it up. 20 minutes to make this? I would venture to say that this store could care less considering the other reviews here. read more

Was there opening day and have eaten more sandwiches there than anywhere else. Can just about get what you like on fresh bread. Friendly people, fresh stuff made to order. The big whole loaf lasts well in the fridge too. Great for small sacks during football games, get several and slice up into small pieces put on try and watch the game as you eat. read more

I'm surprised to see so many low reviews for this place. I've always had a good experience here. I love the sharp Italian. I don't see a lot of "real" sharp provolone in the Midwest so it was always a treat for me. They also have some of the best roast beef cold cuts I've had. The roast beef with provolone, coleslaw, and Russian dressing is great. Also, the chicken cutlet with sharp provolone and long hots is excellent. The best part of this place is the bread in my opinion. Really nice local chain. read more

Despite some of the other reviews about service I didn't have a problem. Great sandwiches. Quality meats. Higher prices. Eat in or take out. Parking is street only. read more

Great bread with quality meats and cheeses that don't taste like a salt lick. Friendly and quick service. The menu is a bit on the large side and a bit pricey but I don't mind if it makes my mouth happy. I'll be back to try something different next time. read more

Best ever. My wife is addicated to the turkey schwartzie and I always go for a diablo sub. The bread is amazing, the staff is really nice and everything in between is terrific. read more

Has to be the best hoagie place in and around philly & south Jersey! Had been trying their menu for a week now & absolutely love them!. For chicken loves try their "Whacked or Diablo" just awesome!!! read more

Okay food pretty expensive but not much choices for vegetarians mist of it has meat and fish but overall this is an okay place to order does not take very long read more

Being a recent transplant from Texas I must make a confession...we don't know SQUAT about pizza or hoagies (subs). Sure, you can get plenty of both in Texas, they just MASSIVELY suck compared to the Nort East (this cannot be overstated). I have tried many hoagie joints since I have moved up north and the cold cuts are incredible. What has made Primo's so good is the interesting variety of how the sandwiches are put together as well as the freshness and quality of the rolls (buns) they use. The guuys here in Collingswood are VERY helpful, offer quick service, and (if you take the time to sit and eat in the place) will sing oudly and off-key to the radio! LOL...seriously, it is great. I am sure they are lots of other sandwich shops (plenty around Collingswood), but everytime I grab a hoagie I find myself wiching I had just gone back to the boys on Haddon Ave at Primo's...Love it. read more

We had a retirement luncheon for a coworker today. Primo Hoagies of Collingswood catered the event and took care of everything...Super Duper Hoagie Trays, Sides, Chips, Potato Salad, Macaroni Salad, Cole Slaw, Soda, and Cookie Trays. 50 mechanics devoured it all. All were happy and satisfied. On time, fresh, and delicious. Great job guys - thanks! read more

Primos has pretty good customer service...establishment was pretty clean BUT one out of the five employees had on a hat, gloves & beard net . I'm sorry but even if I don't find hair in my food, I still don't want you touching your hair & face while making my sandwich number one & no one wants hair in there food ! read more

We don't do hoagies often, but we really like this store. The other reviewers pretty much make all the points necessary. Besides the bread, what impresses me most is the customer service. They are always friendly and helpful. A disappointment is that the last time we ordered my husband ordered "meat only" on a spicy Italian.. I'm sure they weigh, but there was so little meat you couldn't taste it.. Hoping it was someone's oversight. Note they close at 7:00pm, so eat early. read more

I've purchased sandwiches from Primo's and had them delivered to my job and on a number of occasions I have called to complain about the way the sandwiches were prepared and the customer service I received was very poor. The only consolation to the complaint was "I'm sorry". They have never offered to remedy the complaint, but only say they are sorry that we weren't satisfied with the sandwiches. Though the bread is great, the service is the most disgusting thing about the business itself. Unless you are willing to take a "I'm Sorry" when something is wrong with your sandwich, I would not consistently order from Primo's on Haddon in Collingswood. read more

The food is ok but the service is terrible. It took 45 minutes to get 2 sandwiches when we were the only people there at 1:30 in the afternoon. On another occasion we called ahead for pickup and they got both sandwiches wrong, despite being ordered straight off the menu without modification. It wouldn't be worth the time for a good hoagie, let alone a mediocre one. read more

Good, friendly, quick service. Quality is what you'd expect from any Primo (excellent), and the store is always clean and inviting.

I have to say Primo Hoagies has some of the best made and fashioned sandwiches around. But from there I need to review a few of my experiences. I always have enjoyed the food and general service at the Collingswood store as I have been going there since just after it opened. On occasion though I have had some very unsettling visits. I have been waiting for my order to finish up multiple times and had the manager of the store begin cursing at employees while people are in the store. Granted he seemed to have been trying to keep his voice down. But to know that not only is there a level of unprofessional behavior coming from the manager but also a disregard for who is in the store waiting is beyond me. I have mentioned this to some of the workers there and they brush it off without a real response. I since have started going to another Primos not too far from there. Be careful bringing younger kids around if you dont want them to hear that type of cursing and yelling. read more

I always seem to end up on the short end of the stick with this Primos franchise location. I order my Italian Primos and end up with minus at least three of the things I expressly order on it and, last few visits bread was like a rock. I live in Collingswood and hoped this shop would be as good as Voorhees or Center City Primos.....it isn't. For that reason, I will continue going where the actual representation of the hoagie is made perfectly....not in Collingswood! read more

Went in there this afternoon and a young man named Steve took care of me. I was unsure of what i wanted and he was very polite and extremely helpful, helping me choose something. The service was fast and I got exactly what I ordered. The sandwich was delicious, I will definitely be back! read more

Was in town in April for a private show locally. We were guests of a dear friend of mine in Audubon, NJ of all places. We wanted hoggies for I rarely get to get them so we ordered from Primo's for a delivery. It arrived quickly. The delivery man in the red car was very pleasant and polite. After a quick chat he recommended a sandwich called a Bada Bing to us. We were back in the area last week and my friend went in and got a couple of those Badas Bingas for take out. They were great..Thank you very much to that delivery guy who made the recommendation. Its know my favorite sandwich there. read more

The rating is definitely not a reflection of the taste and quality of Primos, but it is for their Custer arrive or lack there of. This shop is approximately 200 yards from my house but I refuse to there anymore. 1-2 hoagies should not take 30-35 minutes to make, especially when they tell you 5-10 on the phone. My last trip was 1 schwartzie (primo size) which was placed by phone at 630 on a Monday night (not really a busy hoagie day). The girl who took my order said it would be about 5-10 minutes. So I waited 20 minutes before going due to my last 3 experiences here. To my surprise I waited an additional 20 minutes when I got there. U was the only person there, the so called manager was out front smoking when I arrived and he quickly came in after me. The girl was on her phone and took about 1 minute to even address me and the other employee was trying to figure out how to make the bread. Due to my terrible experience I asked to speak to the manager and the same 14 year old looking kid said he was the manager and basically shrugged off the fact that it took 40 minutes to make one hoagie on a Monday night. This is the third such occasion I have experienced at the collingswood primo, and I will no longer give my business to them, especially with their care free attitude about horrendous customer service. Instead I will be giving my business to Amato Bros. read more

Very seldom do I go and publicly complain about a business, it takes a lot. Yesterday, 6/7/17 an order of Assorted Sandwiches was supposed to be delivered to a business that I was thanking for always bailing me out and being there for me. The order was supposed to be there by 11 a.m. At 12:10 I was notified by the Manager of the business, the sandwiches never arrived and now the guys have to go and buy lunch. I called and asked why the sandwiches were not delivered and was told the driver was in Evesham (not in their delivery zone) and he gotten lost, the sandwiches were on their way. I told Shannon (I think that was her name.) It was now too late and all the guys went to lunch at noon. I stated I wanted a new tray of sandwiches to be delivered tomorrow, 6/8 and that I wanted to speak the manager and get money off of my order. I even went to Primo's on 6/7 to see if I could talk directly to the manager. He wasn't around and I was assured he would call me before days end. To make a long story short, and the real reason for me writing this post, is the Manager NEVER called me. I called him today 6/8 10:02 a.m.and asked why it was he never called me back and he said I was making your sandwiches. His attitude was awful and I was an imposition! He said, "If you want to cancel the order that's fine!" I said, "We'll how much of a break are you going to give me?" He replied, "I don't know, I'll have to get back to you on that." So, I replied, "How about you just cancel the order and I already..........." He said, "Whatever!" and hung up on me, before I could say I called the credit card company to deny the charge. In summary, whatever happened to Customer Service? Whatever happened to simple manners? I wasn't being difficult to work with at all. All I wanted was for my order to get to a place by 11 a.m. And, since there was a problem, why didn't the manager try to rectify the situation? So, I went to their competitor and placed my order for Friday! I will NEVER recommend or use this Primos again. And to think, I was a returning customer! read more