I was researching different bike shops in Omaha and then Council Bluffs looking at different…read moree-bikes. I happen to call True Wheel and spoke to Steve. He had mentioned that he builds them. I was almost ready to order one through the mail that would have come from Canada called a Volte ebike and Steve was just so informative that I decided to drive over to Council Bluffs and talk to him about making me a bike. He gave me a great deal with a fair price. I got to say that he really knows his stuff. It took a little longer than I had expected for him to build it but only by a couple days. When I got there to pick up the bike he was making these meticulous fine tuning adjustments to assure that everything was in Tip-Top order. Since getting the bike 3 days ago, ive rode this ebike everyday, and have only needed to charge the battery the first night I brought it home. I think there is still 70 % on the battery. The funny thing is I have ridden a few e bikes in the past and I've never rode one as powerful as the one he built. I'm not saying it was cheap but this is truly the Cadillac of e-bikes. Every time I was in the shop I had seen many people come in and go out all of them seeming to have a great relationship with these guys that run to shop. They do know their stuff and I'm glad I accidentally stumbled into them.

There were some miscommunications with our experience. We brought our bike in and ran into a…read moreproblem where the employee who was handling our trike quit, without communicating what needed to be done. as such, not all of the work we had agreed to had been completed. Additionally, we were treated rather poorly by employees working there while trying to resolve the issue. We finally spoke with the owner, and he did his best to resolve the issues. it did require bringing the bike back in, and having all of the work redone. we were supposed to get the bike back on thursday, but only just got it back now on saturday because they werebusy, and we were delayed. Very happy to have the trike back, and the work is outstanding. I only wish we had been able to deal with the owner from the get go.

I highly recommend this establishment for all your bowling needs. The staff is friendly and…read moreknowledgeable of the sport itself so you can trust you will get what's best for you. They helped me pick out my ball in the correct weight, the correct reaction for my skill... they measured my hand, drilled it up. Etc! I also got a very well made roller back that my sponsor add a patch to but anyways, this is the only shop you will ever need for the rest of your days.

Excellent customer service. Excellent products. They all are very interested in helping you get…read morethe right equipment for you. Very satisfied every time I leave their shop.

The young man who helped us make our purchase today was very polite and helpful. We don't know much…read moreabout tennis so his advice was much appreciated!

I go in to buy a simple thing would take a few min to check me out but instead I stand at the cash…read moreregister for awhile and the sales men is doing nothing but bull shitting with people that are not there to buying something, they are talking about other business. This is not the first time that it has happened. There is always someone in their store standing there in your way and just bull shitting. I have bought 4 guns from the store you would think they would say hi or welcome when you walk in but no they act like your not even in the store. I would rather go somewhere else then spend my money there again. Anyway there are other places that blow their prices away and better customer service. Soon there will be a bigger place in Fremont to buy guns and will have no need for them.

I would give them a 0 star if possible . I've purchased multiple weapons from them and have been…read moreripped off every time . they also treat their customers like crap unless they can tell you have money .

I purchased a bike from this shop that turned out a few months later to be defective. They refused…read moreto honor the warranty, even after the manufacturer (Specialized) reached out to them directly, confirmed the issue, and issued a credit to them for a simple chain replacement that would have resolved the problem. When Specialized explicitly told them it was a malfunction with the bike, the shop still blamed it on 'how I rode it' and did nothing to make it right. Unfortunately, they seem more interested in being right than doing the correct thing for their customers. I wouldn't recommend buying here if you expect reliable service and warranty support.

Took my bike in for bottom bracket maintenance. On my first ride there was a significant creak…read morecoming from my bottom bracket, I instantly knew what the issue was and returned to BIke masters. After a few weeks not hearing from them I drove up to the shop and I was told that they could not find the source of the issue and that it would take a full disassembly and substantially more time due to staffing issues. I took my bike in for routine maintenance and got back a bike with potentially a major issue. I know this industry, its been as vital to my exsistance as the oxygen that I breath. I understand the complexities that are inherent of having a competent staff however, this business is centered towards elite and professional athletes that are sharply attuned to their equipment. The suggestion to re- evaluate the issue was an absurd suggestion after having my bike for almost a full month. I won't back to Bike Masters and I hope they find the quality talent they need for the greatest community I've had the pleasure of being part of. D, USN, Ret

Stopped in as my bike needed some immediate service only to realize that Xtreme Wheels had switched…read moreownership. The new owner Tony was very friendly, quick to help and got my bike up and running in no time! Thanks Tony!

Absolutely the best shop to go for whatever biking needs you have. Why? Zack and his associates…read more Zack will go above and beyond to ensure the little details are as close to perfect as is possible. Coming from a background in sales and manufacturing I appreciate honest upfront conversations on pricing as well as product knowledge that is accurate. Zack is a shining example of both qualities. Now that the word "PRICING" is forfront in your mind please remember this when you see the beautifull bike you know you want ITS WORTH IT. I bought a beautiful fat bike from zack over a year ago and have since driven it to work almost every single day. The only regret I have is not investing more to upgrade to an electric bike but oh just you wait ;) I firmly believe I've gotten back every pennie I've spent in smiles miles and flying past everyone stuck in traffic gives me a really good feeling especially considering that I'm dodging the expense of a second vehicle's insurance maintenance blah blah.. yuck. I go out of my way passing other bike shops and even passing up ordering on Amazon just to stop into Extreme wheels to get a little insight into my next purchase from Zack because I know he wants me to get a good product and a great deal. GO BUY A BIKE

An amazing selection of used fat tire bikes. Kurt pulled several models out for me to ride (sketch…read moreneighborhood), and let me take my time. Two hours later I walked out with a used Specialized Fatboy, and I'm really happy. We talked about the older days of bike shops and cycling in general. An old school bike shop with an owner who truly cares about your business and fulfilling your needs. I will be back when in Omaha! And the bike is fantastic! Thank you!

I would not recommend this bike shop to anyone. We booked our pre-RAGRBAI tune-up a month in…read moreadvance. The week the tune-up came, we dropped our bikes off and waited two days for a quote. When the quote came around, the owner suggested hundreds of dollars in repairs. I gritted my teeth and agreed to it, hoping it would be worth it for our 430-mile bike ride ahead of us. It was not. The owner refused to give us a time he could do the repairs, even though we needed to be in Des Moines the next day, saying he would get it done "right away." We had to go to the shop twice the next day since he never called us as he promised to. When we finally collected the bikes, it was closing time for the shop and raining outside, so we couldn't take a test ride. When I finally got the bike on the road, I found he had botched the gears, reducing the functionality so only the bottom gears worked. I ended up having to do a week of biking across Iowa on low gears. Save yourself a headache and do not trust this shop with your bike.

bought a carbine there during covid. A week later i noticed the red dot wasn't in the box that came…read morew/it. Went back no receipt & the guy took care of it no questions asked. They were pretty cool!

I do all my FFL transfers through this shop, they're impossible to beat. They're quick, friendly,…read moreand make them super easy. Pro tip: Leave your CCW in the car. You'll have to do your paperwork behind the front cage. You'll have to remove it before entry, and if there are other people in the front room that's kind of awkward. (for them mostly)