Had an experience that was not very customer service friendly. Ordered 11 prehung doors and 7 of…read morethem came damaged. After agreeing to replace them when they came back out 3 frames were damaged again. After waiting over a week for them when I went to pick them up all that was there was the wood for the frame unassembled. When you pay for prehung doors the expectation is that they will be preying. When asked what they could do about it they said it would take 4 weeks to have them prepared. Since we are in the middle of a build that was not an option and we had to take them unassembled and assemble ourselves. Thru all of this not once were we called to communicate to us what was happening with our order or delivery. We needed to track them down each time. Josh was not very helpful after he sold us the job. See below for just a few pictures of what was delivered to me

They installed 19 windows in my house. 15 need to be replaced due to a very poor quality and a very…read morebad installation. 1 is leaking. Some are so badly installed the wind or water come true from the sides. My screen from the sliding door is still not installed due to poor installation of the frame. From the 4 "properly" installed windows, 3 are picture window. The last one installed properly, the frame is cracked. It's been 6 month. 84 Lumber came 3 times inspecting the windows. The last time Dalton Dierker the "Boss" of the branch in Riviera Beach came and told us they will fix the situation, but all 84 Lumber is doing right now is blaming the builder. I am living in Arden, in Palm Beach county.

My wife just left this business and she raved about how professional, helpful and courteous the…read morestaff was! Highly recommended!

From the owner: We have the best, most experienced team in South Florida and our warehouses are not only located in…read moreconvenient locations for your crews, but we keep thousands of items in stock to help your business run as smoothly as possible. Patriot Flooring Supplies is south Florida's premier distributor of flooring supplies, shower systems, and LVP for installers, construction companies, and retailers.

We stopped by last Saturday without knowing their hours. My husband walked in, the receptionist…read moresaid we're not open, but there were clearly people leaving, so he asked if we can just look around for 5 minutes, she said sure come in. I walked in after, and this man walks up to me and says, we're closed, not I'm sorry we work by appt only on Saturday, would you like to make an appt for next Saturday? Nothing, just basically we're closed and leave. Will never do business with anyone who is ok speaking to a potential customer this way.

I am an Interior Designer and I enjoy working with Brett over at Opustone WPB. He makes my job so…read moremuch easier. He is knowledgeable about his inventory and current design trends. The Opustone showroom is beautiful. It is a great tool for helping pull together products for my jobs. Their slab selection is out of this world gorgeous! I recommend anyone thinking of starting a project to visit their showroom.

Outrageouly bad service and no follow up, stay away from this place if you value your money,…read moreI bought double front door and door handles (aka pulls) from them. Be aware that this company only sells the hardware, the install and painting they farm out to 3rd parties, I had issues with the paint after a few month, painter ghosted me even though he gave me a 5 Years warranty. One of my door handles started to come loose. It took 2 months to schedule an appointment for technician to come out with a dose calls and many missed appointments. When he finally showed up the technician came with a small Allen wrench and told us the screw is stripped and he would have to cut off the handle to replace with new. It would cost $1000 nor under warranty because the screw is stripped. I called the store at least a dozen times, no call back was ever received and they also ghosted me. This place has no interest in doing anything but sell the doors and hardware, they don't care about their customers at all. STAY AWAY!

We purchased a new hurricane door from First Impressions in July of 2024 and it was installed early…read moreOctober 2024. No problems with installation and the door passed inspection immediately. Our problems began with the Schlage hardware satin nickel when we noticed in early January that our hinges were rusting. We were advised to fill out a service request and finally had to go into the store and try to find out what was going on after waiting days for a response. The store did order and replace the hinges. Then on 2/27/25 we noticed that the satin nickel film is peeling off and here it is 4/15/25 and we are still waiting for that hardware to be replaced. Neither the store owner, manager or our salesman has ever reached out to us regarding our concern over the quality of the hardware they sold us. So who knows what will happen when the one year warranty is up on this seemingly shoddy hardware. We paid $6000.00 for this door and I certainly expected a better product and better service.

Well-deserved all the 1 star reviews. All the other reviews basically say it perfectly. Complete…read morelack of communication. Lousy follow up. Not worth your time. Supply chain issues is once thing. Being lied to about delivery times is another. No accountability. You order products a,b and c and they deliver a and forger b and c. Then these clowns say b and c will be on the next delivery. Nope b comes and then they wonder what happened to c. They kind of apologize then the last product still doesn't come. Cluster-f with communication and organization. Blind leading the blind beit Managers or sales people.

This place is a joke. Not sure how they manage to stay in business. Ordered a door from here and…read morewas promised 3 week. They delivered the wrong door. Took another 2 weeks to get them to delivered the right door. No apology whatsoever. Called to speak to the manager and of course he's "always" in the warehouse. Left several messages for a manager to call me back but nada. Called corporate to complain but nothing either. Buy from Home Depot. Stay away from this place unless you enjoy getting jerked around.

Poor customer service. Tried to return an item. Was told not returnable. Part was not even out…read moreof the box. Don't buy here. They are not a good company

If you need parts for manufactured or mobile homes, especially hard to find older parts, this is…read morethe place! Even tho it's a 30 minute drive, it's worth it. I'm very impressed with their inventory and the service the employees provide in helping and educating you when needed. I only wish they were open on Sunday, I need parts for my project. lol

We have been working with Michael for the past several months to a year. His patience, his…read moreexpertise, and his work ethic is unbeatable. He has guided us through 4 1/2 bathrooms and helped us with upstairs and downstairs flooring. We have asked him for a lot of advice with design and color and he did not disappoint. He is so knowledgeable and so kind and so patient. I would highly recommend.

Stopped by yesterday to check out what this place was all about. My friend is a designer and told…read moreme to go and raved about their showroom. She was right, it's amazing how many displays they have and so organized! Spoke to an account manager who was more than willing to help. We're looking to get new floorIng and didn't know I'd have so many options. He was so knowledgeable and patient. I'll be talking to my friend and we'll be coming back to decide together. I'll be sharing with my friends as well of my experience.

If you need lumber or windows or one of a thousand items in the Ace Hardware store you've got to…read morestop by W&W Lumber Company! If they don't have what you are looking for just ask and they will order it for you! I've got things there that could not be found at any of the big box stores! It is truly a hometown favorite among the locals. Friendly staff and reasonable prices. They have a contractor department in the back of the store and most large items are delivered to your home or business.

From the owner: Experienced And Knowledge Staff…read more Our Original store location in Indiantown, Florida offers a wide selection of products and services. A complete Ace Hardware Store, plumbing, electrical, hardware, lawn & garden, paint, farm supplies, and more. Contractors, Builders and residents from all over South Florida find our Indiantown location's Full Service Lumber Yard to be second to none. Windows, Doors, Millwork and more... Our prices are competitive, and our customer service is the best. Have specific questions or needs? Call us. Our knowledgeable staff is ready to assist you.