My wife and I walked into Creation Marble looking to replace our granite kitchen countertops due to a crack. Jessica and Mari immediately helped us with options and pricing. Ultimately, Jessica recommended a repair that would provide us with a few more years of utility instead of replacing the entire kitchen and we went with it. A few days later their tech came out and did a magnificent repair. They could have not shared the repair option; but since they did, when it's time to replace we will definitely call Creation Marble. read more

After some impressive positives with Creation, I am ultimately very disappointed with the quality and follow up regarding fabrication of my kitchen quartzite countertops. This was a major job. On the positive side, Ashley, who unfortunately is no longer with the company, was phenomenal in assisting with the layout and templating of the design for both the countertops and walls. Then came the negatives: First, the initial installers were a disaster as they intended to power saw the stone right in the kitchen with almost no protection. I had to stop them, complained to Creation, and was sent their 'A' team that was excellent (cutting equipment was set up in the yard, proper coverage was installed etc.). However, once the counters were installed, the second problem arose as it became clear that the fabrication of the edges was seriously flawed. I sent pictures to Jessica, she agreed that the work was unacceptable, and to Creation's credit, they completely re-fabricated the edges at their own cost, mitering them with phenomenal matching of the veins in the quartzite. I was so impressed and grateful to Jessica for taking responsibility and curing the flawed fabrication that I had planned to use Creation for my next major bathroom renovation (Jessica and I had been selecting the stone) until I experienced the third problem. Over the past several months, I have noticed that the mitered edges are substantially chipped, and worse, that there is increasing discoloration along the edges. This discoloration shows most prominently on the tops of the counters. The counters have been installed for two years. The kitchen has had very little use as I was away for a good part of that time, and I am the only one who uses the kitchen, cooking and cleaning. I contacted Jessica, sent her photos, and assured her that no harsh cleaning products were used. She suggested that moisture may have seeped in through the mitered joints and that her workers may have to use a tool to dry it out. I also spoke with a contractor who suggested that the edges may not have been sealed properly. Unfortunately the two workers who arrived, speaking little English, indicated, as far as I could understand, that they did not know how to correct the problem. I then spoke with their supervisor who said that he would send another team. The following day I received a message from Jessica saying that the project was out of the 1 year warranty, and that Creation would not be sending a team to address the problem. To date, to my huge disappointment, the discoloration continues to spread with no further response from Creation, and therefore the 1 star rating. read more

Creation Marble - Discolored counter edges - Countertop Installation Near Me - West Palm Beach, Florida

I used Creation Marble because they came highly recommended by a designer friend who uses them on a regular bases. Although my kitchen was not a large project, Creation Marble took care of everything from, helpings us select the right product for our kitchen, to placing the templates on the slabs before it was cut so my wife and I could have a visual of what the kitchen would look like. The staff was happy to answer all of our questions about the seam locations and the flow of the material in a pleasant and professional manner. I had a very good experience with this company and highly recommend them. If anyone is looking for a responsible and reliable company providing granite, marble, or quartz consid read more

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What a great find! They have many remnants of different countertops so you can pick and choose and don't have to buy a whole slab. Great customer service, very professional installation. Highly recommend! read more

I just completed my second project with Creation Marble. We renovated a kitchen five years ago, and just renovated two bathrooms. This time I worked with Jessica, and I found her to be very helpful and efficient....also patient with me! Once again, I am very pleased with the results. I highly recommend them! read more

This is a very reputable company, but I had nothing but problems with installation. I had granite countertops put in the master bath and shower sills as we were installing a frameless shower. One of the backsplash has a stain from the cement on the back of the backsplash. The shower sills had to be replaced 3 times as there were cement stains that kept leaking throug. When I presented a question as to WHY the cement was leaking through the owner and his arrogant brother said it was normal and it was only water. Ashley who handed all of the problems was great. I finally had to tell them what to do......keep sealing the bottom of the granite until there could be no staining. This worked, but I have granite that does not really look good as we had to use the remnants of what was left. There are other granite installers. read more

I dealt with Ashley and she was pleasant and helpful all the way through. I was recommended to come here by the place where I bought my tile. She walked us through the yard of slabs and we went with a recycled glass counter top. We also purchased our sink though them and had it undermounted. It looks so nice! The measurement went great and they let me pay in cash. The instalaton went really well also, my husband was impressed, but noted that they may have been in a rush. We love our counter tops and would recomend them. read more

Creation Marble was an absolute pleasure to work with. In reading the other review, It's unfortunate that one person has had an uncomfortable experience but I can say, if it's just one in 20+ years, that's not too shabby! I have 11+ years experience in natural stone/quartz counter tops in new construction and remodels, and I can assure you that Creation Marble's fabrication is top-notch. I have not seen such detail and skill in one fabrication team. I know that when I want counter tops or any piece of stone fabricated, that Creation Marble will not only be affordable but worth every penny!!!! I have done numerous jobs with them and have yet to run into any snags that weren't handled quickly, efficiently, and with my best interest in mind. GREAT COMPANY! Definitely one of the best in South Florida. A+++ read more