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Primera

2.6 (39 reviews)
Open 8:00 am - 4:30 pm

Services - Primera

Home interior design

Partial home interior design

Primera Photos

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A photo of a furniture corner with a stained dark surface and an adjacent unstained section, highlighting color differences.

Primera is the single worst company I have ever had the misfortune of dealing with. My builder, Woodside Homes, selected them as the cabinet manufacturer (and dropped them about 1 month after we took ownership). Our home never got a quality walk from the installers, so upon taking ownership, we had dozens of issues with misalignment, broken boxes, missing trim, and unfinished edges. A week before taking ownership, the appliances installers broke the end panel while trying to remove the dishwasher. This was May 2022. 15 months later, this still isn't fixed. Just to give you an idea of what you can expect: - 2 botched installs (both times they miscut the panel on-site) - 1 botched reskin - 3 panels delivered with major defects - 2 separate attempts at shoddy repair work on the prior defected panels and claiming they were new - 6 no-call, no shows to appointments - Lost count of the rescheduled appointments - The last panel was confirmed onsite, then later declared "it flew off the truck" when it was time for installation - Just today, rather than replace the panel that "flew off the truck", they stopped by (unscheduled) with a reskin. Their workorder explicitly said to replace the panel, not to reskin Primera doesn't communicate, can't manage their own inventory, doesn't perform quality checks, hires inept technicians, and lies through their teeth. They may very well be the most unethical company in existence.

Horrible craftsmanship Taylor Morrison should not use your garbage company - The image shows a white wall adjacent to a speckled gray floor, with a visible seam or baseboard separating the two surfaces.

UPDATED: Primera has sent out multiple people to fix our cabinets. Thank You Primera for listening to me and taking action. Moving your rating from 1 star to 4 stars. Got a new home from Taylor Morrison with a $8k cabinets upgrade. The cabinets are all scratched, many handles are not level, a cabinet is crooked, the garbage drawer is so crooked unlevel, caulk not done correctly, lower molding not there, and we closed on this house June 30th and the molding on the desk just fell off that day The cabinet company Primera has not done one thing. We are very disappointed with the initial workmanship and lack of following up to fix these horribly built cabinets especially since we paid for an upgrade

No words...
Emily L.

I am so disappointed. We had an island installed, and the colors don't match. See pictures. I would stay away.

Jayson at Primera selecting granite for a remodel making sure our floors, countertops, and cabinets match!

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6 months ago

horrible warranty. They won't fix anything and eagerly tell you that you are beyond 30 days. Would give less stars if I could!

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Ask the Community - Primera

Review Highlights - Primera

Mike and his wife were amazing to work with, and were always helpful.

Mentioned in 4 reviews

Read more highlights

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S Interior Design - A beautiful glass mosaic backsplash tile was installed at the sink area that pulls a favorite color into the kitchen area.

S Interior Design

(16 reviews)

Think you can't afford an interior designer? Don't be so sure. My husband and I bought some…read morefurniture (impulse buy) less than 9 months ago and have been sorry from the day it arrived. Funny how fabric on a 6-inch swatch looks totally different on a large sofa. After many arguments and fruitless hours looking for just an area rug, we were left with only three options. 1. Divorce with a custody battle over who had to take the furniture. 2. Take up smoking so we could accidentally set the sofa on fire. 3. Hire an interior designer. The least costly of the three. We went with the latter, and it was the best decision we could have made. I found Suzanne on a Google search, not the preferred way to find a designer, but we lucked out. She is flexible and will provide as much or as little guidance in the design process as you would like, anything from just a consultation on paint color to actually shopping for and purchasing the furnishings, the route we chose. Suzanne is fast, too. Within a week of getting our painting completed, she had purchased and arranged for delivery of all of our new furnishings (she also used what we had already bought). We were not allowed to see the room until it was completed, just like on HGTV. I used to think the shocked look on the homeowner's face was well-rehearsed, but my husband and I could not believe it was the same room! And although we had the option to return anything we did not like, of about 30 items she chose for us, which included everything from furniture and accessories to lighting and artwork, we returned one piece. And this is from someone who thinks they need self-check return lines. She was always mindful of our budget, which was probably pathetic by Scottsdale standards, but you can't tell by the finished project (I have posted a couple photos). She also offers redesign services, using your existing stuff in new ways. As for the area rug, we love what she chose. Unfortunately, so do the two destruction machines that sneak out every night to claw it. We're hitting PetsMart this weekend for devices to scare the crap out of them, wait I don't need that on the rug either! I'm sure the puking on it will come sooner rather than later.

I worked with Suzanne to help design and decorate a new home in Scottsdale in a fairly substantial…read moreway. She was excellent from start to finish, offering excellent communication, fair pricing and always arriving on time for every single appointment. She also provided amazing referrals for the work that was done. At her recommendation the construction work was performed by M3 Remodeling, they provided outstanding work at a competitive price. Work done included removing a wall separating two rooms, converting the fire place into a very eye catching feature, new floors, full master bathroom transformation, furniture for the entire home, new artwork and more. I am completely thrilled to have worked with Suzanne, and would highly recommend an initial consultation with her to see if her services can be beneficial.

In The Pursuit of WOW! Design Studio - Celia picked out all the fabrics and pillows as well as helped with the pendant color and placement

In The Pursuit of WOW! Design Studio

(3 reviews)

Absolutely Exceptional Designer -- and an Even Better Human…read more I met Celia through Feathers Fine Furniture, and working with her has been one of the best decisions I've made for my home. Every single choice she's guided me through has turned out breathtakingly beautiful. She has an incredible eye for fabrics -- the pillows she designed and the chairs she reupholstered are truly out of this world. I get compliments on them constantly. Celia also helped me choose the colors and placement for my pendant lighting and gave me the brilliant idea to put a large mirror on a feature wall -- it looks fabulous and completely transformed the space. She advised me on artwork I discovered at the store, helping me understand how it would look in my home, and she thoughtfully guided placement of multiple pieces. She also picked out my coffee tables and a stunning rug -- pieces I absolutely love and likely would have overlooked without her vision. Her talent is undeniable. She notices things most people would miss, and everything she touches ends up feeling cohesive, elevated, and special. Beyond her design expertise, Celia is simply a wonderful person to her core. Kind, patient, genuine, and so easy to work with. I can't recommend her highly enough. If you're looking for someone who not only transforms spaces but makes the whole experience enjoyable, Celia is the one.

Celia is one of those truly gifted designers whose technical skills are only surpassed by her…read moreknowledge and passion for design.

Primera - interiordesign - Updated May 2026

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