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Jen at Home

5.0 (1 review)
Open 11:00 am - 4:00 pm

Services - Jen at Home

Commercial interior design

Home interior design

Partial home interior design

1 More Service

Office interior design

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6 years ago

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American Furniture Warehouse - Living room Furniture

American Furniture Warehouse

(1.1k reviews)

$$

This is my go-to place for home furniture. Two weeks ago, I…read morewalked in and was greeted by a great salesperson named Domenic. He was very patient and let me check out several dining tables and coffee tables. He even gave me helpful advice (like not getting leather or cushioned seats if you have a cat). I'll definitely be coming back and asking for Domenic again!

We ordered a coffee table from them that had to be special ordered. We've had it less than two…read moremonths and noticed that the molding on the side of it was peeling away, so we attempted to file a warranty claim. First of all, you can only make claims via a web form, which we did, and included a picture of the issue. They stated they take up to 48 hours to reply, and they pretty much did that to the minute. They basically accused us of physically damaging it, mind you that was off a single picture we sent, and then informed us we would have to pay for the repair. Didn't offer to send anybody to check it out, or even offered to allow us to take her to the store for an assessment, they basically just tried to put the blame on us, when we did nothing to cause the damage. I've used other stores such as Bob's discount furniture, and when we had a warranty issue, they sent someone to our house, to not only verify the issue, but also make the repair. I could've purchased this table elsewhere, and based on this, I will in the future because they refused to stand behind the products they sell.

Jen at Home - interiordesign - Updated May 2026

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