I read all the reviews and I am so happy to say this company is great! I first spoke with David the owner and he was very polite and nice and set an appointment for me. Joey came to my house today September 4, 2020 because I had a wasp nests and some kind of rat droppings. Joey is the most polite person and he listened to everything I said and did exactly what I asked him to do. I was so happy with him and I signed up for bi monthly service. He was very sensitive to my needs as I am on oxygen 24 hours a day. I got a discount on today's work because I signed up for the plan and it was very reasonable. He was here for an hour. What a great experience! read more

First year I was impressed with their services that on the second year I recommended them some other people but the second year not only was I not satisfied but the two people I recommended was completely dissatisfied. The spiders I had were pretty bad and need just a little more than one visit as a monthly 3 year customer I did not think that was a problem, but was told business was slow and they were not making money off callbacks. But every other year they showed up and showed out I miss the services and the old techs they had. The only pleasure was conversations with David he's a cool dude, but just not the same business I look forward to as the first year. I won't post a picture here but the last visit spider webs a were left all over my shed and in between and around my work out area. read more

This is the most unprofessional company around they have u waiting all day and you can tell the employees don't know what the hell they are doing.i would not recommend this service to anyone don't waste your time with silly nonsense waited over 5 hrs for some hillbilly to call me and talk thru his ass read more

Absolutely amazing. I called and requested a good sweeping of my garage after discovering some creepy-crawlers. David was super helpful and supportive, and had someone come out in just two hours to spray not just the garage but the entire perimeter of the back yard and some bushes in the front. Super affordable, great service, 5 stars through and through. read more

I have used them for a few years to spray my parent's house in another state. They scheduled an appointment to come out on a day that I would be there. I waited half of the day for the tech to come out. It was scheduled from 8-9am. No one showed up yet charged my credit card $100. An increase from the previous visits of $80. I have emailed and texted them and have yet to receive a response. This is awful customer service! read more

I got their name from my neighbors but I checked the reviews on Yelp also and they were very good so I gave them a try. They were out the same day and I think the technician took care of my problem so far so good so highly recommended. read more

I was in need of a pest control to spray my home bi- monthly. I called and spoke to the owner, David, and got rates. Called back a week later to move forward with services and no answer so I left a voicemail however David never returned my call. I called again and spoke to David several days later and was told he'd call me Tuesday to schedule the time for Wednesday to begin services however, again David did not call. Prime time had great rates for spraying and David was friendly; however, it seems that they're not a reliable service given their lack of follow through on returning calls for services. read more

We have used Prime for several years now. They are professional, friendly, and keep bugs away from our home. If we need extra service, they are on top of it, couldn't ask for a better company to work with. Great company and staff. read more

I called prime time in a panic I was infested with ants, I spoke to the owner 'Dave' and he was incredibly nice and informative. He was able to fit me in the schedule that same day. The tech who came out to service my home, was incredibly professional and informative. When you call Prime Time I highly recommend asking for 'Joey'.. read more

The review for this company is waaay overdue! The owner of this company is not only courteous and efficient but the service they provide is amazing! I first came across this business about a year ago when I was in dire need of a solution to a roach infested home we recently purchased (mind you this home we got at a deal due to it being a rental property for years). As the tenants vacated we were left with an immense worry of the amount of infestation to this home. Being unfamiliar with pest control we didn't know what to do! Luckily I came across this company who assured me they were the company to go to! They offer awesome customer service and the pest control directive they take works wonders! I have not seen a single roach in our now remodeled home in over a year now! And in between have recommended this company to 2 other family members! They too are tremendously satisfied with these services! read more

I just want to say thank you To Dan and his crew, very friendly and very professional ! Highly recommend his services. Check them out . Se habla poquito español read more

Horrible, I made an appointment last year, no one ever confirmed it , or tried to reschedule it, I gave them the benefit of the doubt because COVID happened.. ok so a year later ( last week) again I made an appointment online through their website, no one confirmed it or tried to reschedule.. COVID is no longer an excuse as to why no one could get in contact with me ... read more

We had a huge earwig problem. Prime Time was recommended by several people so we gave them a try. Boy, are we glad we did! After listening to our concerns, Joey sprayed our front and back yards, including the eaves for flying insects. He was incredibly polite and efficient. Their guarantee is great as well. We're now going to be on the quarterly maintenance program so that we can keep the little buggers at bay! Plus, their products are animal friendly. 5 Stars! read more

Prime Time Pest Control has the best customer service I have ever experienced. They are very friendly and help with anything you need. I love that in between sprays if we find any bugs they are there to spray same day! They are excellent and highly recommend them! read more

I called these folks for a small insect problem in our home. They responded the same day and did a very thorough job of treating the whole house. Would definitely recommend these folks to others that might have a pest problem. read more

I give one star for friendly woman on phone who set up the appt to have my wasps sprayed today. After waiting over an hour past the appointment time and leaving a message on their voicemail, i was called back after hours to be told they ran out of wasp spray and could not return until the following Monday. No thanks, very unprofessional and not helpful when time is of the essence. read more

Have been a customer for just about a year now on a bi monthly schedule. They are going above and beyond my expectations of customer service. First off one of their technicians named Joey is awesome! Answers all and any questions you have very knowledgeable with this line of work. The communication with the company is outstanding I receive a call when they are on their way and have never been stood up or had a late appointment. Had the pleasure of meeting the owner today and he too is just like his employees. They are family owned and operated and you can tell as they know that customers come first and that build a good PR with the consumer is #1. Hands down the best pest company I've ever worked with. read more

I found just one tiny mouse in the house and was worried there might be more. I called Prime Time Pest and they came out promptly. They offered to set up a few traps (2 different kinds) throughout the house to see if we had a pest problem or not. They were super professional and very knowledgeable about the advice they gave us for our particular situation. The price was very reasonable! Luckily we ended up not having a pest problem but if I ever need another pest related services again I will most definitely be calling them. I highly recommend this company! read more

2016 update: Still using Prime Time Pest Control and they still do great work and show up on time. In the 4 years I have been using them the rate has stayed the same and they are always courteous and friendly. read more

This is the best pest control service we have ever had All of the employees are so professional and courteous. Our bug problem is gone and they are so kind to the residents and the residents love Joey!!! read more

I do not recommend this pest control company to anyone seeking services. I had a bad experience recently that started with the tech. We had an agreed upon time frame (between 2 and 3pm) for the tech to respond to my house. The tech proceeded to call me and ask if he could come by earlier than 2pm (which was perfectly okay with me for him to just ask). When I told the tech I would not be home until 2pm and he could not come earlier, he attempted to reschedule, stating his route was done and I was his last call. I told him that was not acceptable because I had already been scheduled for 2pm and he should be there at that time. When he told me his boss would not allow it, I asked for his boss's number. I proceeded to call his boss, who continued with the same attitude. He began to explain all kinds of irrelevant information that did not pertain to me. He told me he paid his employees hourly and he didn't really want them sitting around doing nothing waiting to complete a call (At my house). After further discussion, and after I told him I was just going to find a new company to spray for bugs at my house, he finally agreed to send a tech. When we were getting ready to hang up the phone, the owner ended the call with, "Don't be late." Are you kidding me? What kind of service is this? When I explained my experience with my new pest control company, he was disgusted and stated he would never treat a customer that way. If I was you (future customers), I would find another company. read more

When I first signed up with this company I was very satisfied with the services and then we moved out of hemet. First the owner tried raising my rate saying my yard was bigger when it isn't even close to the size of my old home, then they came in nov. (They come bi-monthly) and I got a call in Dec saying my appt was that week so I stopped the young woman and said wait, you just came last month (maybe they are hurting for money since the owner is a jerk) and she agreed that yes they did come in nov. So come Feb I didn't hear anything from them so I tried to call multiple times to schedule an appt and nobody answered. Today they called me to schedule my appt for this Friday, however, I had already hired another company due to no call and no answer from prime time. When I told the owner that during his called he proceeded to scold me and tell me I did not in fact call him and I must have the wrong number. I read the number to him that I have and he said well what I can tell you is everytime we schedule with you, you reschedule and I said excuse me??? I rarely reschedule! I called him rude and hung up. How dare him as a business owner treat his customers that way! I never paid late and I was always respectful! I will never recommend them to anyone, EVER! read more